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• Develop event plan
• Deliver event successfully
• Assess or evaluate client satisfaction at all stages of the event or projectCreate Collaborative Client
Relationships
• A1. Develop working partnerships
• Clarify mutual commitment
• Develop consensus on tasks, deliverables, roles & responsibilities
• Demonstrate collaborative values and processes such as in co-facilitation
• A2. Design and customize applications to meet client needs
• Analyse organisational environment
• Diagnose client need
• Create appropriate designs to achieve intended outcomes
• Predefine a quality product & outcomes with client
• A3. Manage multi-session events effectively
• Contract with client for scope and deliverables
• Develop event plan
• Deliver event successfully
• Assess or evaluate client satisfaction at all stages of the event or project