GAINWELL™ CUSTOMER SUPPORT AGREEMENT Customizable Agreements for Your Equipment CUSTOMER SUPPORT AGREEMENTS YOU'VE MADE THE MENT Now, in a maintenance plan to extend the life of your machine and minimize overall ownership costs. GAINWELL™ will support ‘An GAINWELL™ Customer Support Agreement (CSA) defines how GAINWELL™ will assist with your equipment maintenance and repair equipments of any make, needs. From simple fiter kts to comprehensive maintenance and repair plans—the level of service is completely model, size, age, Or industry, <-r2s:meeyeurreess “SGAINWELL.CUSTOMER SUPPORT AGREEMENT OFFERINGS G Fe Rey & hyp We 247 5 % 3 3 GAINWELL™ ak 5 = _ CUSTOMER SUPPORT 2F dod AGREEMENT ae S22 a GQ \y SIN, Ao Sep? 8, SI “Ce a GAINWELL™ Every CSA has one primary goal — free up valuable time for you to focus on what you do best — managing and growing your core business. “SGAINWELL [H:1fCUSTOMER SUPPORT BENEFITS GAINWELL™ Customer Support Agreements provide many benefits that help you accurately assess your equipment fleet. Better Budget Control Discounted Filters Customizable Increased Efficiency Improved Machine Uptime Planned Repairs Fewer Unplanned Repairs Peace of Mind Higher Resale Value Increased Time Savings Packaged Benefits Cat $-0-S™" Services Convenience VisionLink Subscription Flexible Payment Options CAT? Inspect Product Link Installation Productivity Dashboards Fault Code Monitoring MY.CAT.COM Access PM Lifecycle Here’s an example of the typical 2,000 hour preventative maintenance lifecycle. After the last preventative maintenance interval, the customer support agreement will need to be renewed. » » » » LOGIN TO www.gainwellindia.com INFORMATION ON AVAILABLE SERVICES TO KEEP YOUR MACHINES RUNNING AT OPTIMAL PERFORMANCE.