Institut Tadbiran Awam Negara (INTAN)

National Institute of Public Administration

Pelaksanaan
Kerajaan Elektronik
Malaysia

Oleh:
Unit Latihan EG dan Pengurusan
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

OBJEKTIF
• Memberi Kesedaran dan Kefahaman
Kepada Konsep-Konsep Kerajaan
Elektronik (EG) dan Peranannya Dalam
Koridor Raya Multimedia (MSC)

• Memberi Pendedahan Kepada Isu-Isu dan

Cabaran serta Faktor-Faktor Kejayaan
Kritikal Dalam Melaksanakan Kerajaan
Elektronik (EG) Di Malaysia
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

• Overview – Koridor Raya Multimedia

(MSC) dan Aplikasi Perdana Kerajaan
Elektronik
• Projek-projek Perintis Kerajaan
Elektronik
• Isu Dan Cabaran
• Faktor Kejayaan Genting (Critical
Success Factors)
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

MULTIMEDIA
• Teknologi Multimedia
– Integrasi keupayaan video dan audio di dalam
PC
– Integrasi teks, grafik dan imej

• Sistem Multimedia
– Aplikasi seperti persembahan, kiosk, latihan
dan persidangan video
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

KORIDOR RAYA MULTIMEDIA

(Multimedia Super Corridor)
• 15 km x 50 km
bermula dari KLCC
ke KLIA

• Undang-undang
siber

• Infrastruktur bertaraf
dunia (2.5 – 10 Gbs
kelajuan rangkaian
multimedia)
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

OBJEKTIF MSC
• Mencapai Wawasan 2020 dengan merangsang
pertumbuhan produktiviti (productivity-led)

• Untuk melonjakkan Malaysia sebagai pemimpin

dalam Era Maklumat dengan menarik dan
membangunkan syarikat bertaraf dunia melalui
“perkongsian pintar” (smart partnerships)

• Untuk membangunkan jambatan global di antara

Malaysia dan bandaraya pintar bagi kepentingan
bersama (global bridges)
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

WAWASAN 2020
Potensi Pendapatan Per Kapita KDNK Dalam 1992 US$ ribu
16

14 Potensi
Pendekatan
12 Era Maklumat

10
Keperluan
8 Wawasan 2020

4 Pendekatan
Perindustrian
2 Semasa

0
1992 1996 2000 2004 2008 2012 2016 2020
Source: EPU; IMF; World Bank; McKinsey analysis
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

7 APLIKASI PERDANA MSC

(FLAGSHIPS)
7. Technopreneur 1. Electronic
Development Government 2. Multipurpose
Smart Card

Borderless MSC
Marketing
6. E-BUSINESS

3. Smart
School
Worldwide
Manufacturing 4. Telehealth
Web 5. R&D Cluster
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

MULTIPURPOSE CARD
(KAD PELBAGAI GUNA)
• Sebagai Kad Kredit dan
Dompet Elektronik
(electronic purse)
• Juga mengandungi
maklumat lain seperti
No. Polisi Insuran &
Kesihatan
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

SMART SCHOOLS
(SEKOLAH BISTARI)
• Semua sekolah mempunyai kemudahan
Internet
• Setiap sekolah mempunyai makmal
komputer
• Kementerian Pendidikan akan
menyediakan garispanduan untuk
kurikulum baru dan membangunkan
kandungan aplikasi pembelajaran
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

TELEHEALTH
(TELEPERUBATAN)
Mempastikan MSC dijadikan
pusat serantau untuk
teleperubatan yang
membolehkan semua pesakit
dan pakar perubatan
mendapatkan perkhidmatan
perunding virtual (maya)
melalui kemudahan
multimedia
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

R & D CLUSTER
(KELOMPOK R & D)
Pusat R & D akan dibangunkan di MSC
untuk mendapatkan peluang kerjasama
dengan pusat-pusat lain di dunia dalam
bidang kejuruteraan, pembinaan dan kerja-
kerja rekabentuk
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

WEB PENGILANGAN GLOBAL

& PUSAT PEMASARAN TANPA
SEMPADAN
Worldwide Borderless Marketing
Manufacturing Web Center
Pengilang boleh MSC menjadi tapak bagi syarikat
menubuhkan bantuan untuk melancarkan electronic
hub serantau untuk
menyelaras secara jauh commerce
operasi yang
dilaksanakan di negara-
negara lain
E-Business
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

ELECTRONIC GOVERNMENT
(KERAJAAN ELEKTRONIK)
• Jabatan Kerajaan akan berfungsi secara atas-
talian (on-line)

• Banyak perkhidmatan dan perhubungan akan

dibuat secara elektronik

• Semua pertanyaan, permohonan dan

pembaharuan lesen dilaksanakan di kiosk atau
melalui Internet
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

KANDUNGAN
•Overview – Koridor Raya Multimedia (MSC)
dan Aplikasi Perdana Kerajaan Elektronik
•Projek-projek Perintis Kerajaan Elektronik
•Isu Dan Cabaran
•Faktor Kejayaan Genting (Critical Success
Factors)
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

‰Key Challenges

•Information Privacy & Security

•Reengineering and Streamlining of
Current Processes and Procedures
•Managing Diverse Technologies &
Obsolescence
•Integration & Interoperability of EG with
other Flagship Applications & Legacy
Systems
•Human Resource Implication
• Education, training & Accessibility
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

‰Key Challenges
• Change Management

• Funding

ƒ Outright Purchase (OP)

ƒ Build Operate Own (BOO)

ƒ Build Operate Transfer (BOT)

 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

KANDUNGAN

•Projek-projek Perintis Kerajaan Elektronik

•Cabaran-cabaran Utama
•Overview – Koridor Raya Multimedia (MSC)
dan Aplikasi Perdana Kerajaan Elektronik
•Faktor Kejayaan Genting (Critical
Success Factors)
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

‰Faktor
™ Administrative Mechanism
Kejayaan
Genting
™ Legal Framework

™ Telecommunications
Infrastructure

™ Other Initiatives
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

ICM
™Administrative (chaired by IAP
Mechanisms PM)

• MSC Implementation
Council Meeting (ICM) FCC
• International Advisory (chaired by
Panel (IAP) MDC/KSN
• Flagship Coordination
Committee (FCC)
• eGovernment Flagship Steering
Committees GITIC
Steering Committee EGSC
(chaired by
(EGSC) (chaired by
KSN
• Government IT and KSN
Internet Committee MAMPU
(GITIC)
• CIOs (as Secretariat)
CIO
EG Project (appointed at each
Steering Committee Govt. Agency)
(chaired by the Head
of
Lead Agency)
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

Legal Framework
CYBER LAWS STATUS
Enforced 1st Oct. 1998. Controller of
Digital Signature Act 1997 Certification Authority appointed
Amendments to the
Copyright Act 1987 Enforced 1st April 1999

Computer Crimes Act 1997 Enforced 1st June 2000

Telemedicine Act 1997 Passed by Parliament - 1997

Yet to be enforced
Communications &
Multimedia Act 1998 Enforced 1st April 1999 Commission
Data Protection Law - appointed 1st Nov. 1998

Intellectual Property Law In the

Electronic Government Activities Act process of
(EGAA) being drafted
Electronic Transactions Act (ETA)
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

Telecommunication Infrastructure
Prime Minister’s Residence

Putrajaya
Campus
Network

Palace of
Justice
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

Network
Management Internet Internet
Gateway
• EG*Net &
Internet Putrajaya
Putrajaya
Gateway Campus
Campus Procurement
Network
Network Service
Procurement Provider EG*Net Putrajaya-EG*Net
(PCN) Service Link
Gateway Nationwide
Provider Network
EG Applications
(eServices, eProcurement,
Government GOE, HRMIS, PMS,
Sites ELX) Gateway
Provider Financial
Government Institutions
Gateway
Sites
Service
Gateway Providers
Government Provider
Sites
Government
Sites
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

What is the Putrajaya Campus Network (PCN)?

• It is an exclusive and secure

network infrastructure
provided to all Government
agencies in Putrajaya.

• Within PCN, Government

agencies are provided with a
common network for LAN
connectivity and gateway
access to the Internet and
EG*Net.

• PCN has a Single Gateway,

Single Provider WAN policy
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

Since 1999, PCN is Constantly Expanding…

1999 2000-2003 2004 2005 Onwards

No. Agencies 22 59 71 113
No. Users 4,225 15,387 26,000 42,000*
No. Network 387 1,045 2,200 3,245*
Switches

Precinct 1

Precinct 2
* Estimates Based On
Planning Projections
Precinct 3
Precinct 4
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

Related E-Government Initiatives

9 E-Government - Accountant General Integration
(EG-AG)

9 Shared Services Outfit (SSO)

• Enterprise Systems Management
• EG Helpdesk
• Common Data Centre
• Network Management

9 Digital Certificate
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

™Lain-Lain • eGovernment - Accountant General

Inisiatif Integration (EG-AG)
A G O / SA D
E -
S e r v ic e s F
E B A S
P
E P
E G *N et P A Y
IB / S P K B E FT
P M S G a te w a y

H R M IS P T J L eg en d
F E P F ro n t-e n d P ro ce sso r
E F T E le c tr o n ic F u n d T ra n sfe r
M E P S M E P S M a la y s ia n E le c tro n ic
P ay m en t S y ste m s
SP K B
In te rfa ce m e ssa g e s
IB A p p lic a tio n

• Security
• Identification & Authentication
• Network security
• Public Key Infrastructure (PKI)
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

SOALAN?

www.intanbk.intan.my
zahari@intanbk.intan.my
www.mdc.com.my
 Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

RUMUSAN
• 7 APLIKASI PERDANA MSC (Flagships)
EG, Multipurpose Card, Smart School,
Telehealth, R&D Cluster, E-Business dan
Technopreneur development

• 7 PROJEK PERINTIS EG
E-Services, E-Procurement, GOE, HRMIS, PMS,
ELX dan E-Syariah

• ISU, CABARAN dan FAKTOR KEJAYAAN

GENTING
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration

TERIMA
KASIH