Quality Tools & Techniques
Figure out what words the clues represent. Then find the words in the grid.
Words can go horizontally, vertically and diagonally in all eight directions.
G N I K R A M H C N E B M
S Y L D Z V K M N B R S U
R A R F M Q Y Q C Q Z G L
N F T P P H Z M B K M N T
X K Y I L M L N R C P I I
M M H C S O M O P P Z T C
Y D Q D G F W K G R P E R
R M N I X E A F L D P E I
D H C W R I V C K F V M T
B A T B Y C R D T G R K E
L P J B C F K T P I X N R
F N N K D C D V A P O M I
C U S T O M E R T M J N A
This is used to identify best practices and ideas for improvement.
External failure costs are found by the <?>.
This type of data model shows a visual representation of an organization's data.
This type of diagram helps to identify key quality metrics.
The team may hold these to help with the development of the quality management plan.
A useful decision making technique is <?> decision analysis.
One of the internal failure costs.
Meeting quality requirements leads to increased stakeholder <?>.
Quality Tools & Techniques
G N I K R A M H C N E B M
S Y L D Z V K M N B R S U
R A R F M Q Y Q C Q Z G L
N F T P P H Z M B K M N T
X K Y I L M L N R C P I I
M M H C S O M O P P Z T C
Y D Q D G F W K G R P E R
R M N I X E A F L D P E I
D H C W R I V C K F V M T
B A T B Y C R D T G R K E
L P J B C F K T P I X N R
F N N K D C D V A P O M I
C U S T O M E R T M J N A