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Quality Improvement Tools Guide

This document discusses quality tools and techniques that can be used to identify best practices, improve processes, and meet quality requirements. Some examples mentioned include cause-and-effect diagrams to identify key quality metrics, decision tree analysis for decision making, and stakeholder satisfaction from meeting requirements. The grid contains words that represent these tools and techniques.

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Lukinho De Souza
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0% found this document useful (0 votes)
36 views2 pages

Quality Improvement Tools Guide

This document discusses quality tools and techniques that can be used to identify best practices, improve processes, and meet quality requirements. Some examples mentioned include cause-and-effect diagrams to identify key quality metrics, decision tree analysis for decision making, and stakeholder satisfaction from meeting requirements. The grid contains words that represent these tools and techniques.

Uploaded by

Lukinho De Souza
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Quality Tools & Techniques

Figure out what words the clues represent. Then find the words in the grid.
Words can go horizontally, vertically and diagonally in all eight directions.

G N I K R A M H C N E B M
S Y L D Z V K M N B R S U
R A R F M Q Y Q C Q Z G L
N F T P P H Z M B K M N T
X K Y I L M L N R C P I I
M M H C S O M O P P Z T C
Y D Q D G F W K G R P E R
R M N I X E A F L D P E I
D H C W R I V C K F V M T
B A T B Y C R D T G R K E
L P J B C F K T P I X N R
F N N K D C D V A P O M I
C U S T O M E R T M J N A

This is used to identify best practices and ideas for improvement.

External failure costs are found by the <?>.

This type of data model shows a visual representation of an organization's data.


This type of diagram helps to identify key quality metrics.

The team may hold these to help with the development of the quality management plan.

A useful decision making technique is <?> decision analysis.


One of the internal failure costs.
Meeting quality requirements leads to increased stakeholder <?>.
Quality Tools & Techniques

G N I K R A M H C N E B M
S Y L D Z V K M N B R S U
R A R F M Q Y Q C Q Z G L
N F T P P H Z M B K M N T
X K Y I L M L N R C P I I
M M H C S O M O P P Z T C
Y D Q D G F W K G R P E R
R M N I X E A F L D P E I
D H C W R I V C K F V M T
B A T B Y C R D T G R K E
L P J B C F K T P I X N R
F N N K D C D V A P O M I
C U S T O M E R T M J N A

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