CURRENT UPCAT PROCESS

REASONS:
PROBLEM 1. Filipino Culture of
Procrastination
Free application fee and
HEAVY
2.
tuition
Poor planning - Demand
CONCENTRATION
3.
was not anticipated
Poor information
IN UP DILIMAN
4.
dissemination
 Solution #1: full automation
PROS CONS
FACTORS TO CONSIDER:

More pressure and o Additional Software Cost

o Efficient o
o Training
o No physical dependence on the
schools o Compilation of Database
presence
Crashing of servers o Level of Automation of school
needed o
o Authentication of Document
o Convenient o Too different from the
original process o Accessibility to
internet/computers
o Additional costs
LEARNINGS
01. Demand forecasting is very important

02. Potential efficiency - function of level

of customer involvement

03. Service delivery system - provider-

routed