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  • R N D.ods

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    vishwas Kumar Srivastava
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    This document contains a summary table of call center agent performance including the number of calls attempted and completed, total talk time, and outcomes like rejected calls or calls marked for later follow up. It lists 20 agents and provides data on their call volumes, completion rates, and time spent on calls over some period of time.

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    This document contains a summary table of call center agent performance including the number of calls attempted and completed, total talk time, and outcomes like rejected calls or calls marked for later follow up. It lists 20 agents and provides data on their call volumes, completion rates, and time spent on calls over some period of time.

    Copyright:

    © All Rights Reserved
    Download as ODS, PDF, TXT or read online from Scribd
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    2 views2 pages

    R N D.ods

    Uploaded by

    vishwas Kumar Srivastava
    This document contains a summary table of call center agent performance including the number of calls attempted and completed, total talk time, and outcomes like rejected calls or calls marked for later follow up. It lists 20 agents and provides data on their call volumes, completion rates, and time spent on calls over some period of time.

    Copyright:

    © All Rights Reserved
    Download as ODS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Sheet1

    Switch off/Not
    Call Person Call Reachable Total Talk
    Agent Name Attempted Attempted Completed Agent Time (in min) Verified
    Rahul
    Chaurasia 117 117 37 12 48.15 37
    Kishan Shah 150 150 35 0 35.85 35
    Vivek Kumar 126 124 49 1 43.5 49
    Aman Verma 125 123 47 1 37.18 47
    Sujeet Kumar 122 119 43 2 40.3 43
    Raju Kumar
    Gond 118 117 36 6 31.68 36
    Prempal
    Kushwaha 130 127 50 3 36.43 50

    Manish Kumar
    Bhardwaj 117 109 35 1 41.17 35
    Avyay Kumar
    Singh 127 125 29 3 51 29
    Shubham
    Gupta 125 117 48 1 41.47 48
    Akhilesh
    Chandra 159 156 58 2 26.28 58

    Manish Yadav 160 159 37 20 28.18 37


    Sanjay Kumar
    Vishwakarma 127 122 40 2 35.03 40
    Shivam
    Jaiswal 137 134 47 4 36.18 47
    Sonu
    Bharadwaj 120 117 42 2 43.07 42

    Harsh Vardhan
    Gupta 141 140 57 1 40.98 57
    Ravi Kumar 126 113 47 0 39.12 47

    Ashwani Singh 121 116 41 1 37.48 41


    Amit Kumar
    Srivastava 126 122 39 5 45.03 39
    Manoj Kumar
    Das 138 137 72 0 35.08 72
    Brijesh Kumar
    Vishwakarma 130 127 42 6 52.08 42

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