Chapter 1

Tuesday, January 8, 2019 12:13

• An organization is a group of one or more

people working in a structured fashion to
achieve a common goal.
• Some of these goals are:
○ Profit
○ Awareness of the organization.
• There are two ways to make money in business:
○ Increase revenue.
○ Increased cost.
• Every organization has a purpose and peo
are grouped together in some fashion.
• The purpose can only be achieved by peop
• Every organization develops a structure
defines and limits the behaviors of its
members

• What is Management?
○ Management is a set of activities that
includes planning, leading, organizing
controlling that are aimed at an
organizations human financial physical
information resources with the aims of
achieving organizational goals in an
effective and efficient ways.

• What is planning?
○ Determining the organizations goals an
ople

ple
that

t
g, and

l and
f

nd how
 achieving organizational goals in an
effective and efficient ways.

• What is planning?
○ Determining the organizations goals an
to get there

• What is leading?
○ Leading is the ability to get members
the organization to work together towa
the organizations goals

• Organization is the grouping of activiti

and people to maximize effectiveness

• Controlling is moving the organization a

keeping the organization focused to meet
organization.

• Effectiveness- the ability to get someth

done and choosing the right goals to ach
those goals.

• Efficiency- using the least amount of

resources as possible (doing things rig

• You can be effective without being effic

and you can be efficient without being
effective

Thursday, January 17, 2019

• As a manager you have people who directl
nd how

of
ards

ies

and
t the

hing
hieve

ght)

cient

ly
 effective

Thursday, January 17, 2019

• As a manager you have people who directl
report to you
• Employees do their job, managers do thei
job, and all the people that report back
the managers the managers are responsibl
those people to do their job.
• It's not easy to manage people, because
the end of the day, you are a slave to t
people you manage.
• Managers differ from mangers in three wa
○ Upper
§ C.E.O, vice presidents,
§ Anybody who is responsible for
determining the goal of the
organization,
§ create the strategy and chart the
direction of the organization over
next 5 to 10 years
§ 8% are women but 26 cater to women.
○ Middle
§ Largest group of managers in the
organization
§ Convey the orders of upper manageme
the rest of the organization
§ The home of a lot of people who are
qualified for upper management.
§ 28% are women
○ Lower
§ Supervise the employees, intervene
ly

ir
k to
le for
Assignment: Due on
at Thursday January 2
the at the beginning o
class.
ays No more than 2 pag
Find a manager, ge
name, position, co
and picture. It ca
assistant manager
have people who di
report to them.
the
Must put their com
. name, number, phon
number, email, any
contact the compan

ent to What do you do?

e Have a hard copy o

with
n
24 due
of

ges
et their
ompany,
an be an
if they
irectly

mpany
ne
y way to
ny.

of it
 qualified for upper management.
§ 28% are women
○ Lower
§ Supervise the employees, intervene
anything with problems.
§ Out of 1000 companies 61% are wome
• Equality models (American)
§ Men and women are equal, and becaus
they are equal we must Judge them t
Same, who does better must be rewar
• complimentary contribution model (Europe
○ Men and women are different, both brin
unique things to the organization, men
better than women at some things and w
are better than men at some things
• Henry Mintzberg
○ Professor at Harvard University.
○ STUDY HIS THEORY
○ 3 roles of managers:
§ Interpersonal Role- communication,
figure head, looking at leadership,
liaison activities between the head
the organization and the rest of th
organization.
□ Managers interact with people in
and outside their work unit.
§ Informational Roles - Acts as a mon
disseminator, and spokesperson- man
receive and communicate information
§ Decisional role- Managers use
information to make decisions to so
 with

en 39

se
the
rded.
ean)
ng
n are
women

, and
d of
he

nside

nitor,
nagers
n,

olve
 disseminator, and spokesperson- man
receive and communicate information
§ Decisional role- Managers use
information to make decisions to so
problems or take advantage of
opportunities.
§ The four decision-making roles are:
□ Entrepreneur
□ Disturbance handler
□ Resource allocator
□ Negotiator

○ Communication will make you a better

leader.
○ Is a managers role universal?
§ A managers job varies at the level
they are in
§ Profit Vs. Non-profit organizations
□ It will differ
§ Size of the organization matters in
role that you are going to take.
§ Management in National Borders
□ A mangers job varies across nati
lines.
§ Environment
□ Impacts a managers job
○ Challenges in the Managers role:
§ Create a competitive advantage
§ Be innovative
§ Managing Diversity
§ Managing for Globalization
§ Managing for information technolog
nagers
n,

olve

that

n the

ional

gy
 § Create a competitive advantage
§ Be innovative
§ Managing Diversity
§ Managing for Globalization
§ Managing for information technolog
§ Managing for Ethical Standards
§ Managing for your own happiness and
goals
□ Millennials changed the game for
○ Certain types of manages:
§ Functional Manager: a manager who i
responsible for one type of
organizational activities.
§ General Manager: Responsible for ma
organizational activities.
§ Line Manager: Responsible for anyth
that directly affects the bottom li
§ Staff Manager: Responsible for HR,
finance, Marketing
○ Skills:
§ What skills do Managers need?
□ Technical Skills: the skill that
need to do the job of the people
are managing
□ Interpersonal Skills: How well d
play with others in the sandbox.
well do you communicate, are you
comfortable with being social,
□ Conceptual Skills: you understan
role you and your department pl
in the overall organization.
□ Diagnostic Skills: your ability
gy

r this

is

any

hing
ine.

t you
e you

do you
. How
u

nd the
lays

to
 □ Conceptual Skills: you understan
role you and your department pl
in the overall organization.
□ Diagnostic Skills: your ability
identify, react, analyze, and so
problems.
□ Political Skills: Talks you abil
to enhance your position, build
powerbase, and establish the rig
connections.

• There are some stuff that is lies

○ Everyone is replaceable, but your good
people are hard to find.
• Lower Managers: 45K- 60K a year.
• Middle Managers: 120K - 230K a year
• Upper Managers: The richest make $1
• In Asia and Europe the CEO makes 16x the
lowest paid employee
• Why study Management?
○ Interdisciplinary foundation:
§ Found in
□ Political science
□ Medicine
□ Psychology
□ Sociology
○ Experience and education are the way y
move up in a business
nd the
lays

to
olve

lity
a
ght

you
move up in a business