DIGITALMAS SAS

Publicidad, BOGOTA

EVIDENCIA

IMPLEMENTACIÓN DE UNA ENCUESTA EN INGLÉS

APRENDIZ

GERMAN ANDRES FRANCO RIOS

MARTHA ALICIA MARTINEZ AGUIRRE

TUTORA

LAURA CRISTINA DUEÑAS ANGULO

LICENCIADA EN IDIOMAS
 DIGITALMAS SAS
Publicidad, BOGOTA

1. In general, how often do you use digital services?

Frequently

Sometimes

Hardly ever

2. In general, how fast do you consider our service?

Very fast

Little fast

Nothing fast

3. What is the probability that you will use digital services again?

Quite likely

Something probable

Nothing probable

4. Do you think the price you pay for our printing services is high,
low or fair?

Very high

Neither high nor low

Very low
 DIGITALMAS SAS
Publicidad, BOGOTA

5 In general, how would you rate our company's guarantee policies

Digitalmas?

Excellent

Good

Bad

6. In general, how would you rate our company's after-sales policies?

Excellent

Good

Bad

7. How often do digital services meet your needs?

Frequently

Sometimes

Hardly ever

8. What is the probability that you recommend this service to other people?

Quite likely

Something probable

Nothing probable
 DIGITALMAS SAS
Publicidad, BOGOTA

9. How easy was it to make an appointment with the staff of our service? w

easy

Little easy

Not easy

10. How much are you interested in receiving additional information about
our service?

Very interested

Moderately interested

Little interested

Not interested

11. In general, what is the probability that you will change this service for
the service of another company?

Quite likely

Something probable

Nothing probable

12. How useful has our service been for you?

Very useful

Little useful

Nothing useful
 DIGITALMAS SAS
Publicidad, BOGOTA

13. In general, how would you rate the quality of our service?

Excellent

Good

Bad

Very bad