Dear NOC,

Kindly help to unsuspend the account in subject. The account has been unsuspended
in My Hai by our account team but it is still showing suspended in Sandvine. See
below screenshot.

SN: 48575443CE72B532
Order: 1626@REALTIME.cecliquidtelecom.com
Address: 2333 Kabelenga, Fairview

POC: 0966 724 069

Hello Jonathan,

Kindly assist with issue at hand. Client still remains suspended in SANDVINE
despite being unsuspended in PRISM

Name: HAI-5008-Harriet E. Wilkinson

Order: 46823@REALTIME.cecliquidtelecom.com
SN: 485754439BC69345

ONLINE PAYMENT FAILURE

Note that checks have been done on our end it point to authentication failure on
your end.
Your bank manages your online banking services and are in better position to
advise.