RAMENDU RAI

D 11 Ganesh Nagar Complex Pandav Nagar, East New Delhi, 110092, Contact No: 846 880 1140
Email Id: ramenduraikanpur@gmail.com

Professional Summary

Knowledgeable administrative professional well-versed in producing high-quality documents, correspondence,

spreadsheets, reports and presentations. Able to coordinate events, manage team members and keep office
operations moving smoothly.
Technical Skill
MS Office word, SAP/ TMS IDS, Excel, PowerPoint, Outlook.
Professional Skills
 General Administration, Administrative mgmt.  Security Management, Facilities management
 Vendor Management, Logistics  Travel arrangements ,Event Management,
 Business Data Management  Meeting minutes ,Calendar Management
 Bookkeeping Contract agreement preparation  Invoice preparation ,Budgeting,Peety Cash
 HRMIS, Operation Management  Maintenance, BMS operations

Education qualification

B.com completed from VBSPU Jaunpu India 2011.

B.SC in H&HA completed from NCHMCT Noida 2014.
Certificate in operation Management from NMIMS.

Professional History

Admin/operation Executive, 08/2016 to 09/2018

LanceSoft Inc (US Staffing) – Noida, UP
 Approachable, well presented and able to establish good working relationships with people.
 Administration review on weekly basis, Calendaring & schedules for operations.
 Possessing a proven ability to generate innovative ideas and solutions to problems.
 Support and administration service to Operations HR Department. .
 Setting up and coordinating meetings and conferences.
 Transportation, Cafeteria ticketing and hotel booking, arrangements of logistics for respective events,
Vendor Management & Local purchase.
 Carried out registrations and managed all legal procedures under Shops and establishments act.
 Preparation of invoices & submission of vendor/suppliers payments and account.
  Bill processing (petty cash and vendors) statutory payments (Telephone, Electricity and Broadband
payment) Day today activities (Monitoring refreshments) General Maintenance (Plumbing, carpentry and
electricity).
 Mail Room & Visitor Management, Security & House Keeping, guest house, Utilities
 Seating allocation and Infrastructure & project planning, MIS Reports on monthly wise.
 Annual renovations and Maintenance & operations, works scheduling& Supervising
 Preparing reports on daily basis pending, Installations, warranty, AMC.
 Arrangements facilities for new joiners as per the HR requirements
 Energy and Efficiency Management, Implementations of policies and procedures on time to time
 Analyze the quality people and contact them through phone, Email, Recruit the people and perform various
recruitment steps, Assist the accounts department for making the salaries of employees, Maintain the
existing employees and take the feedback from them.
 Introduction of site specific checklists/formats and registers for the day to day monitoring of their service
delivery and bringing about improvements from time to time.
 Management of training rooms in both the facilities by allotting date & time slots for the various processes
 Maintain visitor log-book and make note of names, timings, purpose and relevant authority's name in the
log book
 Involvement in procuring of Housekeeping materials & monitoring the inventory from time
 A keen administrator with expertise in devising policies & directives, managing operations with focus on
achieving the organization's mission and strategic direction
 Provide assistance to customers, clients, visitors and associates who approach the help desk and make
certain their doubts and queries are solved satisfactorily.
 Planned and executed events for employees and clients, including managing logistics, budgeting and
vendor relations.
 Analyzed business needs and usage to maintain proper inventory levels.
 Obtained signatures for financial documents and internal and external invoices.

Executive Administrative Assistant, 02/2015 to 07/2016

CETPA INFOTECH PVT LTD – Noida, UP
 Assume role of primary point of contact between the executives and internal/external clients .
 Maintain daily electronic journal, arrange meetings and appointments and provide reminders as needed;
maintain master corporate calendar of all conferences, all-hands events, holidays, and vacations.
 Communicate with customers through different media forms like taking telephone calls, replying emails or
letters and attending visitors Arrange executive travel, hotel and dining arrangements as needed.
 Monitoring the work stations and the workplace, Monitoring the security and housekeeping functions
Scheduling the office and board meetings.
 Effectively communicate and escalates emergency situations and takes charge of providing timely resolution
of life-safety or security emergencies.
  Scheduling regular personal review, appraisal and mentoring meetings, Co-ordination of employees' payroll
administration data for outsourced accountancy provider, Maintenance of employee holiday and sick leave
records ,Co-ordination of updates of the Staff Handbook and other policies
 Monitor office supply levels; reorder when appropriate.
 Coordinate with regular vendor to run the facility i.e. canteen, water supplier, transport, tea & coffee,
housekeeping, stationery etc.
 Maintain strong relationships with vendors and keep price data in order to get best pricing on supplies and
services
 Produce professional quality MIS reports, presentations and briefs.
 Develop and carry out an efficient documentation and filing system for both paper and electronic records
 Assisting accounts department with making voucher & Cheques for various vendors & employee
 Conduct clerical duties, including filing, answering phone calls, responding to emails and preparing
documents
 Preparation of invoices & submission of vendor/suppliers payments and account
 Strong organizational, project management and problem-solving skills with impeccable multi-tasking
abilities
 Continually sought methods for improving daily operations, communications with clients, record keeping
and data entry for increased efficiency.
 Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

FOA / Night Auditor, 07/2014 to 12/2014

Roots Corporation Limited – Pune, MH
 Ensure all Sops (Standard Operating Procedures) are followed
 Handles the tasks of attending visitors and organizing meetings
 Responsible for receiving couriers and dispatching couriers
 Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for
the day.
 Posts room charges and room taxes to guest accounts including guest transactions not posted during the day
by the front office cashier.
 Checks front office accounting records for accuracy and, daily, summarizes and compiles information for the
hotel's financial records.
 Tracks room revenue, occupancy percentages, and other front office operating statistics.
 Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
 Processes guest charges voucher and credit card vouchers
 Tracks room revenues, occupancy percentages, and other front office statistics.
 Performs the tasks of maintaining administrative records of the organization
 Handles the responsibilities of booking air, train and bus tickets as well as Check in & Check out of hotels.
 Handling SAP TMS & IDS Software Ensuring Night Audit of Hotel.