ENGLISH FOR WORK EVERYDAY TECHNICAL ENGLISH Valerie Lambert and Elaine MurrayContents Introduction page 5 - _ 1 Working in Dialogues 1 Dialogues 2 industry A manufacturing company Training page 7 Products and markets Job responsibilities Compeny size Being in charge Company background Team-working Hours and holidays Shift systems 2 Atour of the Dialogues 1 Dialogues 2 workplace Arriving Anew installation page 15 Location Speed and capacity Describing the layout Explaining the process Showing a visitor around Automation 3 Tools and Dialogues 1 Dialogues 2 equipment Workshop facilities An inventory page 23 The right tool for the job Meesurements In the storeroom The wrong size An unfamiliar piece of equipment Describing things Dialogues 1 Dialogues 2 Choosing suppliers A service contract Guaranteed supply Extended warranty Batra staff A product guarantee Anew supplier An insurance policy _ Arush order 5 Buildings and Dialogues 1 Dialogues 2 installations A new warehouse Phase | of project page 39 The building schedule Anew stack system Project planning Going live Making progress An upgrade 6 Maintenance Dialogues 1 Dialogues 2 page 47 A minor fault Preventive maintenance Light or heavy use? Discussing frequency Common problems Regular services Jobs to do Non-urgent repairs 7 Troubleshooting Dialogues 1 Dialogues 2 page 48 A personnel prablem A computer virus An electrical problem The wrong software A problem in the office The screen is frozen Mechanical problem 1 Internet problems Mechanical problem 2 Memary problems 8 Safetyinthe Dialogues 1 Dialogues 2 workplace A noisy environment Flammable materials page 63 Warning signs The avacuation procedure Hazards Dealing with a fire Machine safety Accident 1: A cut hand Accident 2: An ankle injury Accident 3: A fall Dialogues 1 Dialogues 2 Recycling Disposing of waste Environmentally-friendly products Air pollution Energy Water pollution Legislation Word List page 79 - Glossary ___—rpage 83 Answers page 921) Working in industry @ Some useful phrases. Listen to the recording and repeat. | work for a large, multinational company. We manufacture components for our car production plants in Europe. The company has operations in over fifty countries. We export to Eastern Europe and the Far East. The domestic market accounts for about 40 per cent of our total production. The company was founded in 1960. We have over sixty employees. What's your annual turnover? What does IABS stand for? What does your job involve? I'm in charge of twenty-five assembly workers. | have to liaise with our inspectors Who do you report to? I'm on flexi-time. Do you do overtime? We have a three-shift system. I'm on the early shift I'M ON THE EARLY SHIFT.