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  • BC Packet Capture

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    Gsk Sk
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    BC packet capture.txt

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    11 views1 page

    BC Packet Capture

    Uploaded by

    Gsk Sk

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Please obtain a packet capture: - In the Management Console click

    Maintenance -> Service Information ->


    - Packet Captures
    - Ensure the Filter field shows: ip host (any ip address) or port (any port)
    - Click Apply
    - Click Start
    - Reproduce the issue
    - Click Stop

    1. In the management console click Maintenance -> Service Information ->


    Send information.
    2. Enter the service request number:

    3. Please check the following:


    - Packet Capture
    - Event Log
    - SYSInfo
    4. Click send.

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