NO. NO. 1 ACKOWLEDGEMENTS 2 2 EXECUTIVE SUMMARY 4 3 MY PROJECT OBJECTIVE 7 4 BANKING STRUCUTE IN INDIA 8 5 INTRODUCATION 9 6 HISTORY OF BANKING IN INDIA 10 7 BANK IN INDIA 17 8 FACT FILES OF BANKS IN INDIA 19 9 INDIAN BANKING INDUSTRIES 26 10 ICICI BANK 28 11 ICICI GROUP 33 12 TECHNOLOGY USED IN ICICI BANK 39 13 PRODUCT AND CUSTOMER SEGMENTS 41 14 PRODUCT 44 15 SWOT ANALYSIS 55 16 RESEARCH METHODOLOGY 57 17 CONCLUSION 76 18 BIBLIOGRAPHY 77