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Evidencia 1: Taller “Competencies Workshop”

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An introduction to competencies
British Council

What are competencies, why are they so important nowadays? How are competencies used in
Human Resources and how can individuals use them to their advantage?

What are competencies and why are they important?

1. Some years ago when executives and managers talked about the type of employees they wanted
to contract for their businesses they spoke of skills and qualifications. These words are still used
but have been overshadowed by the term competencies. Competencies are a concept taken on
board by Human Resource departments to measure a person’s appropriateness for a particular job.

2. In simple terms a competency is a tool that an individual can use in order to demonstrate a high
standard of performance. Competencies are characteristics that we use to achieve success. These
characteristics or traits can include things like knowledge, aspects of leadership, self-esteem, skills
or relationship building. There are a lot of competencies but they are usually divided into groups.
Most organizations recognize two main groups and then have numerous sub groups which
competencies can be further divided into.

En términos simples, una competencia es una herramienta que un individuo puede usar para
demostrar un alto nivel de desempeño. Las competencias son características que utilizamos para
alcanzar el éxito. Estas características o rasgos pueden incluir cosas como conocimiento, aspectos
de liderazgo, autoestima, habilidades o construcción de relaciones. Hay muchas competencias,
pero generalmente se dividen en grupos. La mayoría de las organizaciones reconocen dos grupos
principales y luego tienen numerosos subgrupos en los que se pueden dividir las competencias.

There has been a lot written about competencies. It is easy to see how people can become easily
confused by what a competency actually is. It is also essential that people in the world of business
have a clear understanding of what different competencies are and, in particular, which
competencies are of interest to them – either as an individual interested in self-development – or
as an employer looking for the best candidate for a job.
Se ha escrito mucho sobre las competencias. Es fácil ver cómo las personas pueden confundirse
fácilmente por lo que realmente es una competencia. También es esencial que las personas en el
mundo de los negocios comprendan claramente las diferentes competencias y, en particular, qué
competencias les interesan, ya sea como individuos interesados en el autodesarrollo, o como un
empleador que busca el mejor candidato para un trabajo.

3. Competencies can be divided into two distinct types; technical competencies (sometimes
referred to as functional) and personal competencies. As the name suggests, technical
competencies are those which are related to the skills and knowledge that are essential in order
for a person to do a particular job appropriately. An example of a technical competency for a
secretary might be: “Word processing: able to word process a text at the rate of 80 words per
minute with no mistakes.” Personal competencies are not linked to any particular function. They
include characteristics that we use together with our technical competencies in order to do our
work well. An example of a personal competency is: “Interpersonal Sensitivity: Demonstrates
respect for the opinions of others, even when not in agreement.”

Las competencias se pueden dividir en dos tipos distintos; competencias técnicas (a veces
denominadas funcionales) y competencias personales. Como su nombre lo indica, las
competencias técnicas son aquellas que están relacionadas con las habilidades y el conocimiento
que son esenciales para que una persona haga un trabajo en particular de manera apropiada. Un
ejemplo de una competencia técnica para un secretario podría ser: "Procesamiento de texto: capaz
de procesar palabras por palabra a un ritmo de 80 palabras por minuto sin errores". Las
competencias personales no están relacionadas con ninguna función en particular. Incluyen
características que utilizamos junto con nuestras competencias técnicas para hacer bien nuestro
trabajo. Un ejemplo de una competencia personal es: "Sensibilidad interpersonal: demuestra
respeto por las opiniones de los demás, incluso cuando no están de acuerdo".

4. As you can see from the examples above there is a particular way of expressing a competency.
First the competency is given a title; for example “word processing”. Then a brief indicator or
explanation is given as an example of the person’s aptitude in that competency; for example “able
to word process a text at the rate of 80 words per minute with no mistakes.”

5. Competencies are probably here to stay so it is worth thinking about your own competencies
and trying to categorize them; first into the two sub-categories mentioned above and then into a
more detailed list.

Es probable que las competencias lleguen para quedarse así que vale la pena pensar en sus propias
competencias e intentar categorizarlas; primero en las dos subcategorías mencionadas
anteriormente y luego en una lista más detallada.
British Council . (2018). An introduction to competencies. 03 septiembre de 2018, de British Council Sitio web:
http://learnenglish.britishcouncil.org/en/business-magazine/introduction-competencies#sthash.opHl1Bug.dpu

Image courtesy of PinkBlue at FreeDigitalPhotos.net

1.Competencies are used to:

In simple terms a competency is a tool that an individual can use in order to demonstrate a
high standard of performance.

2. The words skills and qualifications are no longer used.

a. False
b. True

3. A competency is a tool that an individual can use in order to:

In simple terms a competency is a tool that an individual can use in order to demonstrate a high
standard of performance.
4. Competencies can be divided into two distinct types:

Competencies can be divided into two distinct types; technical competencies (sometimes referred
to as functional) and personal competencies. As the name suggests, technical competencies are
those which are related to the skills and knowledge that are essential in order for a person to do a
particular job appropriately. An example of a technical competency for a secretary might be:
“Word processing: able to word process a text at the rate of 80 words per minute with no
mistakes.” Personal competencies are not linked to any particular function. They include
characteristics that we use together with our technical competencies in order to do our work well.
An example of a personal competency is: “Interpersonal Sensitivity: Demonstrates respect for the
opinions of others, even when not in agreement.”

5. Competencies are characteristics or traits like:

These characteristics or traits can include things like knowledge, aspects of leadership, self-esteem,
skills or relationship building. There are a lot of competencies but they are usually divided into
groups

6. It is easy to see how people can become easily confused by what a competency actually is.
a. True
b. False

7. Which are the competencies related to the skills and knowledge that are essential in order for a
person to do a particular job appropriately.

Competencies can be divided into two distinct types; technical competencies (sometimes referred
to as functional) and personal competencies. As the name suggests, technical competencies are
those which are related to the skills and knowledge that are essential in order for a person to do a
particular job appropriately. An example of a technical competency for a secretary might be:
“Word processing: able to word process a text at the rate of 80 words per minute with no
mistakes.” Personal competencies are not linked to any particular function. They include
characteristics that we use together with our technical competencies in order to do our work well.
An example of a personal competency is: “Interpersonal Sensitivity: Demonstrates respect for the
opinions of others, even when not in agreement.”

8. “Word processing: able to word process a text at the rate of 80 words per minute with no
mistakes.” is an example of a:

Competencies can be divided into two distinct types; technical competencies (sometimes referred
to as functional) and personal competencies. As the name suggests, technical competencies are
those which are related to the skills and knowledge that are essential in order for a person to do a
particular job appropriately. An example of a technical competency for a secretary might be:
“Word processing: able to word process a text at the rate of 80 words per minute with no
mistakes.” Personal competencies are not linked to any particular function. They include
characteristics that we use together with our technical competencies in order to do our work well.
An example of a personal competency is: “Interpersonal Sensitivity: Demonstrates respect for the
opinions of others, even when not in agreement.”

9. “Interpersonal Sensitivity: Demonstrates respect for the opinions of others, even when not in
agreement.” is an example of a:

Competencies can be divided into two distinct types; technical competencies (sometimes
referred to as functional) and personal competencies. As the name suggests, technical
competencies are those which are related to the skills and knowledge that are essential in
order for a person to do a particular job appropriately. An example of a technical competency
for a secretary might be: “Word processing: able to word process a text at the rate of 80 words
per minute with no mistakes.” Personal competencies are not linked to any particular function.
They include characteristics that we use together with our technical competencies in order to
do our work well. An example of a personal competency is: “Interpersonal Sensitivity:
Demonstrates respect for the opinions of others, even when not in agreement.”
10. There is a particular way of expressing a competency:
a. First the competency is given a title, then a brief indicator or explanation is given as an
example.
b. First a brief indicator or explanation is given as an example, and then the competency is
given a title.
c. First the competency is given an explanation, and then a title is given as an example.
d. First the competency is given a title as an explanation, and then a title is given as an
example.

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