2 Broadband Services:

BSNL has a world class, multi-gigabit, multi-protocol, convergent IP infrastructure through

National Internet Backbone, through which it is providing convergent services through the
same backbone and broadband access network. The Broadband service is available on
ADSL technology (on the same copper cable that is used for connecting telephone), on a
countrywide basis.

In terms of infrastructure for broadband services NIB has put India at par with most
advanced nations. The services that are supported include:
 Always-on broadband access to the Internet for residential and business customers
 Content based services
 Internet Protocol TV (IPTV)
 Games on Demand
 Music and Video on Demand

Major Highlights of Broadband Service

 High speed Internet connectivity (upto 24 Mbps)
 Virtual Private Network (VPN) service to the broadband customers
 Pre-paid and post paid broadband services.

Technical Capability of the Backbone

The Broadband Service is being given through the state of the art Multi Protocol Label
Switching (MPLS) based IP Infrastructure, which is designed to provide reliable routes to
cover all possible destinations within and outside the country. Layer 1 of the network
consist of a high speed Backbone comprising of 29 powerful Core Routers connected with
high speed 2.5 Gbps(STM-16) links. The routers are located on the national DWDM
network interfacing at STM-16 optical level to provide for high transmission speeds.
 Tarrif plans:

BBG Combo BBG Combo

S BBG Combo ULD
Particulars ULD ULD
No. 150GB@199
300GB@291 600GB@491

Upto 20 Mbps
Bandwidth (Download Upto 20 Mbps till 5 Upto 20 Mbps till
till 20 GB/day,
1 Speed) subject to GB/day, Upto 1 Mbps 10 GB/day, Upto
Upto 1 Mbps
technical feasibility beyond 1 Mbps beyond
beyond

2 Applicability
All users of all Circles (except A&N Circle)

3 Monthly Charges (Rs) 199/- 291/- 491/-

Annual Payment Option

4 NA NA NA
(Rs) [11 x FMC] (Rs.)

Two Years Payment

5 NA NA NA
Option (Rs) [21 X FMC]

Three Years Payment

6 NA NA NA
Option (Rs) [30 x FMC]

Download/Upload Limit
7 Unlimited Unlimited Unlimited
(MB/GB) per month

Additional Usage
Charges/MB beyond
8 NA NA NA
free download/ upload
limit (Rs.)

Free E-mail IDs/Space

9 1/1 GB 1/1 GB 1/1 GB
(Per E-mail ID)
 Static IP Address (On
10 NA NA NA
Request)

11 Security Deposit** (Rs.) 500/- 500/- 500/-

12 Minimum Hire Period One Month One Month One Month

Telephone fixed
13 Nil Nil Nil
monthly charges in Rs

Free calls (within BSNL a) Free calls of worth

14
N/W only) Rs. 225/- on other
network within India.
b) 24Hrs. Unlimited
free calling to BSNL
network in India.

15 Additional Facility c) Unlimited free calls

between 10.30PM to
24 Hrs. free unlimited calling(Local +
6AM & on all Sundays,
STD) on any network within India.
to any network within
India.

(To BSNL

MCU N/W after Nil

16 charges/ free calls)

pulse in Rs. (To other

1.2
N/W)

** No seperate security deposit for landline shall be levied under above plan.

Terms & Conditions for providing above Broadband Plans.

i) The plan is available for the New Broadband Customers.
ii) However, any existing BSNL Landline (i.e. not having Broadband) customer can migrate
under "BBG Combo ULD 300GB plan" and "BBG Combo ULD 600GB plan" only.
iii) Available plans are not available in Bharat Fiber
iv) After 6 months, existing customers under our plans shall be migrated to regular
Broadband plans. Customers consent in this regard shall be taken at the time of CAF filling.

Family Broadband Plan 'BBG Combo ULD 1199 Family' bundled with three mobile
connections:

S BBG Combo ULD 1199

Particulars
No. Family

Bandwidth (Download
Upto 10 Mbps till 30 GB, Upto
1 Speed) subject to technical
2 Mbps beyond
feasibility

2 Applicability All users

3 Monthly Charges (Rs) Rs. 1199/-

Annual Payment Option

4 13189/-
(Rs) [11 x FMC] (Rs.)

Two Years Payment Option

5 25179/-
(Rs) [21 X FMC]

Three Years Payment

6 35970/-
Option (Rs) [30 x FMC]

Download/Upload Limit
7 Unlimited
(MB/GB) per month

Additional Usage
8 Charges/MB beyond free NA
download/ upload limit (Rs.)
 Free E-mail IDs/Space (Per
9 1/1 GB
E-mail ID)

Static IP Address (On

10 One @ Rs.2000/- p.a. additional
Request)

11 Security Deposit** One Month Charges

12 Minimum Hire Period One Month

Telephone fixed monthly

13 Nil
charges in Rs

Free Calls and Additional

14
facility on LL

(To a) 24 Hrs. unlimited free

BSNL calling(Local+STD) on any
N/W network Within India.
MCU
after free b) Prevailing VAS services (i.e.
15 charges/pulse in
calls) Music, Games & Movies) Free
Rs.
of cost under BB plan.
(To
other
N/W)

a) Unlimited free calling

(Local+STD) on any network
(Onnet/Offnet) within India in
Additional On all
Home LSA and BSNL National
Facility on three
16 roaming area (excluding Mumbai
Bundled Mobile mobile
and Delhi)
Connections SIMs
b) Unlimted data with speed
reduced to 40 kbps after 1
GB/day
 c) Free PRBT (Personalized
Ringback Tone)

On one a) Free online TV

of the b) One month free subscription
mobile of online Education to any one
SIM out Subject for the Students upto
of three Class-XII.

BSNL’s Fair Usage Policy:

BSNL’s Fair Usage Policy Fair Usage Policy (FUP) is implemented by Internet Service
Providers (ISPs) keeping in view the fact that a small number of customers may otherwise
use an excessive amount of the network bandwidth and impairs the experience of a large
majority. Hence, through this policy, ISPs including BSNL seek to address this imbalance
and give all customers the opportunity to experience the network in the same way. Under
the Fair Usage Policy (FUP), BSNL offers various tariff plans to suit the varying data
download requirement of the customers. The purpose is that a customer with the need of low
data download in a month, is not charged more as different customers have different data
download requirements. BSNL has defined the FUP across all the unlimited broadband
plans with varying charges and varying data download limit. This FUP is different for
different plans. Under Fair Usage Policy (FUP), data download limit is generally kept high
so that majority of the customers do not reach that limit. Once customer reaches to certain
data transfer limit (defined in the particular plan), speed is reduced as stated in the plan
while unlimited data download is guaranteed at reduced speed. At the start of next monthly
billing cycle, customer’s higher speed & data transfer limit is automatically being restored
as per the plan subscribed
3 Mobile

BSNL Mobile (formerly CellOne)[4] is an Indian mobile network operator, operated by the
public enterprise BSNL. It provides both pre-paid and post-paid mobile services as well as
many value added services.[5] BSNL Mobile has a pan-India presence with presence in all
the 22 telecom circles in India. BSNL Mobile provides all of India with roaming access,
including Delhi and Mumbai, and International roaming access to more than 300 networks
across the world.

The company's CellOne network (GSM/GPRS) was launched in late 2002 and has coverage
in major cities and towns and more places are being covered. BSNL Mobile offers
both GSM as well as CDMA prepaid and postpaid services. CellOne was renamed BSNL
Mobile in 2007. It was the first company which made incoming roaming charges free across
the country.

Mobile prepaid

BSNL Mobile prepaid service offers you a host of value added services and unmatched
features not found in any other Cellular service. All India roaming facility is also available
on BSNL mobile prepaid service.

Mobile postpaid

BSNL Mobile offers you a host of value added services and unmatched features not found
in any other Cellular service.
As a proud subscriber of BSNL Mobile service you will stay in touch with your nears and
dears any where in India because BSNL Mobile is the only Cellular service which is
available in all major cities and covers all major highways. BSNL Mobile gives you all
India roaming facility (including Delhi and Mumbai) and International roaming facility to
more than 300 networks across the world.
Operations

BSNL Mobile has total 115.32 million subscribers as on 31 january 2019. BSNl Mobile
Competes with other Major private Mobile operator Including airtel, Vodafone-Idea, Jio,
& Tata Docomo with whom BSNL Mobile competed is Now in the process of Merging their
Consumer Mobile businesses with Airtel India.

3G

On 27 February 2010, BSNL Mobile launched 3G services on Pan India. BSNL Mobile also
has 3G Roaming services in Mumbai & Delhi for other circles subscribers through an
agreement with MTNL, This gives BSNL Mobile a 3G presence in all 22 out of 22 circles in
India.

4G

BSNL Mobile has started providing 4G services on a pilot basis in some telecom circles of
India. It has deployed band 1 LTE in selected areas in these telecom circles.

VoLTE

BSNL has launched VoLTE services in circles where it is testing its 4G services.

WIMAX

WiMAX is a unique technology being deployed by BSNL for the first time in India. This
technology provides fixed as well as fully mobile high speed broadband connectivity
alongwith roaming feature. It provides users a thrilling Internet browsing experience.

Connecting to WiMAX :
BSNL offers large variety of Customer Premises Equipments ( CPE) including Outdoor,
Indoor and USB dongles from which customers can choose as per their application
requirements.

Indoor :Best suited for Home/Office users. Can be used in moving vehicle also
Dongle: Small Dongle can be connected directly to PC / Laptop via USB port.
Outdoor: Suitable for remote and rural areas. Can be used upto 15 Km distance (Line of
sight) from BTS site.

Why should choose BSNL WiMAX?

 Internet browsing at lightning speed
 Data Download/Upload at very high speed upto 7Mbps
 Superior Performance
 World’s latest wireless broadband technology
 Very low cost and low starting tariff
 Wide range of User friendly plans

WiMAX Services:
 High speed broadband connectivity upto 7Mbps
 Leased Lines
 VPN Services
 Web based Video Conferencing

4 Enterprises services

1. Special services

Universal Access No.

A call to a service subscriber will be paid by the calling party or split between the
calling and called party.
 Service is accessible from networks of other Operators also
11 digit number 1860-XYZ-ABCD
There are two types of UAN Services offered to Customers.
1. UAN full charge services: All the charges shall be paid by the calling party
2. UAN split charge services: the call charges shall be split between calling party and
called party

Toll free No.

This service shows the new function in charging, a call to a service subscriber will
be paid by the called party.
All charges are levied on the service subscriber.
The service is free of any charge to the calling user.
Service is accessible from networks of other Operators also
11 digit number 1800-XYZ-ABCD

Voice VPN

The Voice VPN on the fixed lines is offered in three categories namely on landline,
between landline and cellular - unlimited and concessional. The charges for such
VPN services shall be split in to two parts namely Fixed VPN Plan Charges and
Usage charges per minute. The usage charges shall be ON-Net (Within VPN) and
OFF-Net (Outside VPN). The OFF-Net charges shall be as per the applicable tariff
of BSNL.

Televoting

Televoting is unique service used in collecting public opinion.

 A user who wishes to vote, can dial the specific voting number to register his vote of
choice.
Televoting is possible from STD barred phones also.
Televoting is a more cost-effective method of democratic deliberation as it does not
require the participants/voter to meet in person.
Televoting numbers are 13 digit number :
1803-424-ABCD-XY (no charge to voter, service subscriber to pay)
1861-424-ABCD-XY (unit pulse charge to voter)
1862-424-ABCD-XY (two pulse charge to voter)

EPABX

BSNL permits telephone subscribers to use their own PABX/EPABX connected to

the BSNL network under certain commercial/technical conditions :
The type of Subscriber owned EPABX should be approved by BSNL
External extensions outside subscriber's premises will be permitted only on the specific
approval of the concerned authority and charged as per departmental tariff. In cases where
external extensions from subscriber owned EPABX are provided within the premises of the
subscribers using their own cables and wires without crossing any public road, no charge
will be levied.
Subscriber is free to use the existing internal wiring of the internal extensions left at the
premises after the closure of the EPABX.
External extensions from subscriber owned PABX may be provided by the department and
charged. Underground cables and lines may continue to be maintained by the department
since the same may be required for provision of various telecom services the subscriber may
require.
In cases where BSNL feels that the existing cables/overhead wires are not be used/likely to
be used by the company the same can be made over to the user after recovering the
depreciated value of assets.
Where subscribers themselves provide and maintain external extensions from the EPABX,
applicable license fee would be charged if the extensions are crossing a public road.
Cases where PBX/PABX facilities are surrendered before the expiry of the guarantee period
will be regulated as per Company rules.

Centrex

It is central office based communication service, which integrates all your multi located
telephone lines (Existing and New) into a single highly functional communication group
with more distinctive features without any additional equipment (like EPABX) at your
premises. Highly cost effective, Free Intra Centrex calls, No worry to select innovative
(PBXs) equipment, No risk of obsolescence of technology, No requirement of power
supply, No need to waste valuable floor space, No annual maintenance charges, totally
flexible are some of the salient features of Centrex facility.

The following condition are prescribed for the provision of Centrex facility:
 The registration amount, initial deposit, monthly rental, installation charges, etc for DELs
under Centrex shall be same as normal DEL.
 The monthly plan charges shall be levied on each DELs covered under Centrex as under:

Number of DELs in Centrex Fixed Monthly Centrex Plan charges

2 Rs 50 per DEL
3 Rs 75 per DEL
4 & above Rs 100 per DEL

 All intra Centrex calls shall be free.

 The free monthly call shall be allowed on the DELs covered under the Centrex.
 There is no upper limit on the number of members in the Centrex group.
 The option of consolidated billing, payment and discount, under the " Corporate
Account Holders scheme" where applicable, may be provided to the groups or
organizations covered under the Centrex.However, the condition of combined billing for
all the DELs covered therein shall be mandatory. In other words, wherever technically
feasible to generate single/consolidated billing/payment the Centrex feature shall be
 offered, otherwise it will not be provided. However, existing Centrex groups may
continue even without consolidated billing/payment.
 The DELs belonging to public services like, call centers, enquiry numbers, ISP Dial in
numbers, paging service numbers, etc., besides franchises, PCO holders shall not be part
of the Centrex group.