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OISD-STANDARD-176
First Edition
September, 1996
Revised in
September, 2003

FOR RESTRICTED
CIRCULATION ONLY

SAFETY HEALTH & ENVIRONMENT TRAINING FOR


EXPLORATION & PRODUCTION (UPSTREAM)
PERSONNEL

Prepared by :
COMMITTEE ON “SAFETY HEALTH & ENVIRONMENT TRAINING FOR
EXPLORATION & PRODUCTION (UPSTREAM)
PERSONNEL”

OIL INDUSTRY SAFETY DIRECTORATE


th
7 Floor, “New Delhi House”
27, Barakhamba Road
New Delhi - 110 001

2
NOTE

OISD publications are prepared for use in the oil and gas
industry under the Ministry of Petroleum and Natural Gas. These
are the property of Ministry of Petroleum and Natural Gas and
shall not be reproduced or copied and loaned or exhibited to
others without written consent from OISD.

Though every effort has been made to assure the accuracy


and reliability of data contained in these documents. OISD hereby
expressly disclaim any liability or responsibility for loss or damage
resulting from their use.

These documents are intended only to supplement and not


replace the prevailing statutory requirements.

3
FOREWORD

The Oil Industry in India is 100 years old. Because of various collaboration
agreements, a variety of international codes, standards and practices have been in
vogue. Standardisation in design philosophies and operating and maintenance
practices at a national level was hardly in existence. This coupled with feed back
from some serious accidents that occurred in the recent past in India and abroad,
emphasised the need for the industry to review the existing state of art in
designing, operating and maintaining oil and gas installations.

With this in view, the Ministry of Petroleum and Natural Gas in 1986 constituted
a Safety Council assisted by the Oil Industry Safety Directorate (OISD) staffed from
within the industry in formulating and implementing a series of self regulatory
measures aimed at removing obsolescence, standardiising and upgrading the
existing standards to ensure safe operations. Accordingly, OISD constituted a
number of functional committees of experts nominated from the industry to draw up
standards and guidelines on various subjects.

The present standard on “Safety Health & Environment Training for Exploration
& Production (Upstream) Personnel” was prepared by the Functional Committee on
“Safety Health & Environment Training for Exploration & Production (Upstream)
Personnel”. This document is based on the accumulated knowledge and
experience of industry members and the various national and international codes
and practices.

This standard is meant to be used as supplement and not as replacement for


existing codes and practices.

It is hoped that provisions of this standard if implemented objectively, may go a


long way to improve the safety health & environment and reduce accidents in Oil
and Gas Industry (Upstream)). Users are cautioned that no standard can be a
substitute for the judgement of responsible and experienced engineer.

Suggestions are invited from the users after it is put into practice to
improve the document further. Suggestions for amendments to this document
should be addressed to the Coordinator, Committee on “Safety Health &
Environment Training for Exploration & Production (Upstream) Personnel”, Oil
th
Industry Safety Directorate, 7 Floor, New Delhi House, 27, Barakhamba Road,
New Delhi - 110 001.

This standard in no way supercedes the statutory requirements of bodies like


DGMS,IBR. CCE, Factory Inspectorate or any other Government Body which must
be followed as applicable.

4
REVIEW COMMITTEE ON
“SAFETY HEALTH & ENVIRONMENT TRAINING FOR
EXPLORATION & PRODUCTION (UPSTREAM)
PERSONNEL”

-------------------------------------------------------------------------------------------------------------------
NAME ORGANISATION
-------------------------------------------------------------------------------------------------------------------

LEADER

K.C.Kaushal ONGC

MEMBERS

A.B. Chakraborty ONGC


ROY John ONGC
R.C. KHANNA ONGC
M.M.HAZARIKA OIL

MEMBER CO-ORDINATOR

Gulab Singh Oil Industry Safety Directorate


---------------------------------------------------------------------------------------------------------------------------
In addition to above, several other experts from industry contributed in the preparation, review
and finalisation of this document.

5
STANDARD PREPARED BY EARLIER COMMITTEE ON
“SAFETY TRAINING FOR OFFSHORE PERSONNEL”

-------------------------------------------------------------------------------------------------------------------
NAME ORGANISATION
-------------------------------------------------------------------------------------------------------------------

LEADER

P.K. Datta ONGC, Bombay

MEMBERS

A. Chatterjee DG (Shipping), Bombay


P. D. Sharma SCI, Bombay
P. K. Choudhary Oil India Limited
J. P. Kalita OIL, New Delhi
R. K. Raju IPSEM ONGC, Goa

MEMBER CO-ORDINATOR

T. S. Lamba Oil Industry Safety Directorate


---------------------------------------------------------------------------------------------------------------------------
In addition to above, several other experts from industry contributed in the preparation, review
and finalisation of this document.

6
SAFETY ASPECTS IN FUNCTIONAL TRAINING

CONTENTS
-------------------------------------------------------------------------------------------------------------------
SECTION DESCRIPTION Page
---------------------------------------------------------------------------------------------------------------------------

1.0 INTRODUCTION 1

2.0 SCOPE 1

3.0 TRAINING NEEDS 1

4.0 TRAINING TECHNIQUES 1

5.0 COURSE DIRECTOR & FACULTY 2

5.1 Guidelines for Course Director


5.2 Guidelines for Faculty

6.0 COURSE OUTLINE 4

6.1 Safety in Drilling (Offshore/Onshore) ( Course code 101..)

6.2 Safety in Production (Offshore/Onshore) ( Course code 201..)

6.3 Safety in Drilling & Production (Offshore/Onshore) ( Course code 301..)


6.4 Fire Prevention & Fire Fighting Courses ( Course code 401..)
(Offshore/Onshore)
6.5 Comprehensive Safety, Health & Environment
Courses (Offshore/Onshore) ( Course code 501..)

7.0 EVALUATION OF SAFETY TRAINING PROGRAMME 17

7.1 Basic Criteria


7.2 Techniques
7.3 Schedule of Evaluation
7.4 Records of Training

8.0 REFERENCES 19

9.0 ANNEXURES 20

7
SAFETY HEALTH AND ENVIRONMENT TRAINING FOR EXPLORATION &
PRODUCTION (UPSTREAM) PERSONNEL

1.0 INTRODUCTION
3.0 Training Needs
Oil and gas operations like Drilling,
Production, Refining, Transportation and The training needs must be identified
Distribution are hazardous. Therefore, suitably at every work centre for the
safety education and training receives great individuals & documented and informed to
attention in the Oil Industry. A variety of the concerned training centres.
training courses are conducted by the Oil
Companies intended to develop the skills, 4.0 TRAINING TECHNIQUES
know-how and safety consciousness of
employees. Appropriate training techniques on
the following basis should be selected and
This document attempts to used in order to attain the objectives of the
standardise the minimum safety inputs, various training courses outlined in this
which should be included in the Safety, document:
Health, Environment (SHE) Exploration &
Production (E&P) Training for Personnel. The techniques and their application
are given below:
It is however recognised that there
could be areas of training other than those i) Demonstration:
identified in this document, where the need
to specify minimum safety inputs would also The right way to do a job shall
arise. This document provides a basic invariably be demonstrated to the
framework for development of suitable trainees in the first place. The right
training programmes. way is also the safe way. Hazards due
to wrong procedures, short cuts and
Compliance with the requirements their adverse effects etc. should also
given in this document shall go a long way in be highlighted.
ensuring safe operations of the installations
in the upstream oil industry. ii) Coaching:
2.0 SCOPE This technique should be used to
develop individual skills, knowledge
The scope of this document covers and attitude of the participants. This
the SHE aspects of Exploration activities. technique is most effective when a
Functional training requirements intended to one-to-one relationship exists
develop the skills for performance of jobs in between the trainer and trainee and
the respective areas are excluded. progressively less effective as it
increases to one-to-two, three etc.
Guidelines on preparation and
execution of typical training programmes use iii) Do-it-Yourself Training:
of appropriate training techniques and
evaluation of the effectiveness of training
When the situation demands that the
programmes are discussed.
trainee needs to learn himself and
gain confidence while doing the job,
This document is in no way
this technique should be used. The
supersedes the training requirements,
trainer should monitor the
stipulated by statutory bodies like the
performance & provide help as &
Directorate General of Shipping,
when necessary.
International Maritime Organisation or any
other government authorities.
iv) Lecture:

This technique should be applied


when it is required to transfer
information to an audience with
1
controlled content and time, using · evoke correct and prompt response
audio / visual aids. in any emergency situation.

v) Case Study: · The objective of the course will be


that on completion of the course, the
This is an effective technique trainee should be able to:
based on the presentation of the case
of real events by Trainer / Trainee · recognise hazardous condition at
to highlight the relevant details of the his place of work;
subject matter.
· Environment protection/preservation
vi) Simulation:
· perform his job in accordance with
This technique should be the safe operating procedure;
used to explain the subject matter with
the simulators / using · help rectify an unsafe
simulated condition close to the real condition;
life situation.
· escape safely in case of release of
vii) Virtual Learning: toxic gases / emergency evacuation.

This technique should be · operate fire fighting equipment etc.


encouraged for self-learning through
internet / intranet etc. · The more accurately and clearly the
objective specifies a training
5.0 COURSE DIRECTOR & FACULTY outcome, the more helpful it will be
to the Course Directors and
Faculty shall use the guidelines Faculties in designing their
provided in this Section in programmes. The objective to the
preparation and execution of SHE programmes should be written down
training courses for exploration and communicated to the
personnel whether separately or as participants in the beginning.
part of functional training
programmes.
ii) Target Group:
5.1 GUIDELINES FOR COURSE
DIRECTOR The courses mentioned in
this document are intended for
i) Course Objective: different groups of persons. In a
target group, the academic
Section 6.0 of this document background, proficiency in language
shall be referred for the course likely to be used in a course and
objectives. The course objective levels of comprehension of subjects
should clearly and explicitly identify to be discussed may vary.
the outcomes of a training Therefore, while inviting participants
programme, is expected to produce. to a course, it should be clearly
For example, the aim of basic SHE stated what is the expected level of
related course is to: knowledge / experience that one
should have before he can derive full
· provide good understanding and advantage of the intended course.
identification of the hazards
associated with the job including If the participants in a group are
occupational hazards. more or less at the same mental
level of comprehension, then it is
· provide clear understanding of the easier to select the training
safe way to perform the job & technique (See Section 3.0) that
preventive measures. would be most useful for that target
group.
iii) Climate Setting:

2
Effective learning requires setting a · Target group (intended for)
climate in a training situation that is
conducive to learning. The following · Time available
factors which help create such
climate, should be considered: · Feedback from earlier
programmes
· Persons are more open to learning
if, they are encouraged for better · Sequence and structuring of training
interaction and are not material
embarrassed or ridiculed.
· Pre & Post evaluation
· Participation in group exercises
where trainees see themselves as ii) Training/Lecture notes
mutual helpers rather than rivals.
Well written notes are useful training
· Mutual trust and friendliness materials and should be made
between trainees and faculty. available for ensuring easier learning
by the trainees. Since a substantial
· Care of human needs such as portion of the courses are to be
peaceful & conducive covered in class rooms, it is very
environment, comfortable seats, essential that training notes are
adequate breaks between training carefully prepared.
sessions, proper lighting and
ventilation. A training note should primarily
comprise of three sections as
follows:
iv) Course Design
· Introduction : Get the trainees
The course design should include ready to learn & previews what is to
following factors: be learnt.
· Explanation : Presents the
a) Programme layout information to be learnt, including
b) Selection of faculty examples and practices
c) Arranging course material / training · Summary : Reviews the
aids information taught, and helps
d) Selection of training techniques (for trainees remember and apply it.
details see Section 4.0) The following matters should be
e) Field Visits: In case of new entrants, considered while preparing a training
safety devices & procedures should note:
be explained at site also. Adequate
time for field visits should be allotted. a) Introduction Section:
Field visits during refresher course
may also be arranged wherever · Tell the trainee how the content will
necessary. help him
f) Evaluation methodology · Cite authors, research or industry
(for details see Section practice on which the notes are
7.0) based. This is to establish
credibility.
5.2 GUIDELINES FOR FACULTY: · State the objectives in terms of
skills, know-how the trainees will
i) Essential Factors: gain.
· State how the information being
The faculty should take into taught is related to what trainees
consideration following factors while already know.
preparing and presenting a topic: · Present the information to be learnt
in brief.
· Course objective
b) Explanation Section:
· Introduction of trainer & trainees
3
This section specifies the minimum
· Divide the total information into SHE inputs to be included in SHE
groups, each with a heading. training course, for various
Research shows that trainees can categories of employees in selected
perceive not more than seven pieces areas through individual Course
of information at one time. Only the Modules. Hazardous / high risk
information that one needs to know, operation should be specifically
as related to the training objectives, highlighted indicating the risks
should be included in the notes. involved and precautions to be
Trainees must not be burdened with undertaken.
unnecessary information.
The following points shall also be
· Combine text with illustrations, kept in view:
diagrams, photographs, audio /
visual etc. i) SHE Officer / Fire Officer’s
Training:
· Give examples, typical instances of
the concepts being taught. It is likely that a new incumbent may
not have been exposed to the type
· Use tables, charts, highlight key of SHE training prescribed in this
points, provide double space standard before taking up his
between typed lines that help rapid assignment. It shall therefore be
scanning, reading & retrieval. ensured that such persons are also
exposed to the relevant training
· Provide exercises or questions at the programmes.
end for practice.
ii) Refresher Courses:
· Include feedback to indicate whether
the response to the exercise was Organisations themselves should
correct or not. decide how often the refresher
courses should be held but the
iii) Summary Section: periodicity of a refresher should not
be later than three years.
· Give a summary of the information,
but in a slightly different way. · Drilling Courses - 101…
Highlight the · Production Courses- 201…
key points. · Drilling &Production
Courses - 301…
· Give a job-aid / checklist / · Fire fighting Courses- 401…
references of documents that can · Other SHE Courses - 501…
be used by trainees back on the
job.
6.1 SAFETY IN DRILLING
iv) Group discussions (OFFSHORE/ONSHORE)

Group exercise should be included / 6.1.1 COURSE CODE : 101


designed based on the course
contents and group presentations AREA : Drilling(Offshore/Onshore)
should be encouraged.
TITLE : Safety in Drilling for Driller /
v) Concluding Session Chemist / Geologist
/Engineers/new entrants
In this session the feedback would be DURATION : 5 days
evaluated for continuos improvement.
OBJECTIVE : To provide
knowledge on hazards associated
with drilling, safety control system
6.0 COURSE OUTLINE and management of emergencies at
Offshore/Onshore Rigs.

4
OBJECTIVE :
COURSE CONTENT: · To provide knowledge on hazards
associated with the job & safe
Introduction to drilling equipment, ways of performing it
operations & maintenance · To evoke correct and prompt
response in any emergency
· Safe operating procedures situation at offshore/onshore rigs.
· Safe handling of materials & chemicals
· Blowout prevention & control COURSE CONTENT:
· Hazards in drilling operations
· H2S safety · Introduction to drilling equipment
· Fire - causes, prevention. Fire fighting operations & maintenance
equipment & their use · Hazards in drilling operations
· Personal protective equipment · Safety control system with special
· Emergency procedures and drills reference to well control
· Housekeeping · Safe operating & maintenance
· First aid procedures
· Occupational Health Hazards · H2S safety
· Environmental Protection Measures · Management of complications
· Offshore visit: Demonstration of safety during drilling
devices & procedures. · Classification of hazardous areas,
use of electrical equipment
6.1.2. COURSE CODE: 102 · Fire prevention & control measures
AREA : Drilling(Offshore/Onshore) · Work permit system
TITLE : Safety in Drilling for · Safe handling of chemicals, cement,
Driller /Chemist drilling mud & other materials.
/Geologist/in service · Personal protective equipment
DURATION: 2 days · Contingency plans, emergency
OBJECTIVE: procedures & drills
To refresh and update knowledge · Housekeeping
on drilling safety control systems and · First aid
emergency procedures in · Occupational Health Hazards
offshore/onshore · Environmental Protection Measures
· Environmental Protection Measures
COURSE CONTENT: · Offshore/onshore visit:
Demonstration of safety devices &
· Drilling equipment, operating & procedures
maintenance procedures
6.1.4. COURSE CODE : 104
· Classified hazardous areas, safety of AREA : Drilling(Offshore/Onshore)
electrical equipment & diesel TITLE : Safety in Drilling for
engines. Drilling crew (in service)
· Fire prevention & control measures. DURATION : 2 days
· Safe handling of materials, drilling OBJECTIVE :
mud & chemicals. To refresh and update
· Kick control & H2S safety. knowledge on safe operating &
· Emergency duties of drilling crew & maintenance procedures and
contingency plans including disaster emergency procedures in
management, rescue & evacuation. offshore/onshore.
· Housekeeping.
· First aid. COURSE CONTENT:
· Occupational Health Hazards. · Hazards in drilling operations &
· Personal protective equipment maintenance with case studies
· Safety control system in general &
6.1.3. COURSE CODE: 103 well control in particular
AREA : Drilling(Offshore/Onshore) · H2S safety practices
TITLE : Safety in Drilling for · Safe handling of materials &
Drilling crew new entrants chemicals
DURATION : 5 days
5
· Management of complications during To provide knowledge on hazards
drilling associated with the job & safe ways
· Fire prevention & control measures, of performing it.
work permit system with case
studies To evoke correct and prompt
· Contingency plans, emergency response in any emergency situation
procedures & drills at the offshore rig
· Housekeeping
· First aid COURSE CONTENT:
· Occupational Health Hazards
· Introduction to drilling equipment /
6.1.5. COURSE CODE : 105 operation & maintenance
AREA : Drilling (Offshore/Onshore) · Hazards at drill site
TITLE: Safety in Drilling for · Safe operating procedures
Skilled workmen fresh · Personal protective equipment
DURATION : 3 days · Safe handling of materials & chemicals
OBJECTIVE : · Fire fighting equipment & its use.
To provide knowledge on hazards · Emergency procedures & drills
associated with the job & safe ways · Housekeeping
of performing it. · First aid
To evoke correct and prompt · Occupational Health Hazards
response in any emergency situation · Environmental Protection Measures
at the offshore/onshore rig · Offshore/Onshore visit: Demonstration of
safety devices & procedures
COURSE CONTENT:
· Introduction to drilling equipment / 6.1.7. COURSE CODE: 107
operation & maintenance AREA : Drilling(Offshore/onshore)
· Hazards at drill site TITLE : Safety in Drilling for
· Safe operating & maintenance Unskilled workmen - in
procedures service catering &
· Knowledge & use of proper hand crew
tools DURATION : 2 days
· Safe handling of materials & OBJECTIVE :
chemicals To refresh and update knowledge on
· Fire prevention, fire fighting safe operating and emergency
equipment & its application *Work procedures at offshore/onshore rig
permit system
· Personal protective equipment COURSE CONTENT:
· Contingency plans, emergency · Hazards at drill site with case studies
procedures & drills · Safe operating & maintenance
· Housekeeping procedures
· First aid · Fire fighting equipment & its use,
· Occupational Health Hazards with case studies
· Offshore/Onshore visit · Safe handling of materials &
· Environmental Protection Measures chemicals
· Emergency procedures & drills
· Housekeeping
· First aid
6.1.6. COURSE CODE: 106 · Occupational Health Hazards
TITLE: Safety in Drilling for
Unskilled workmen - fresh & 6.1.8. COURSE CODE: 108
catering crew AREA : Drilling(Offshore/Onshore)
AREA : Drilling(Offshore/onshore) TITLE: Safety in Drilling for
DURATION : 3 days Contractor’s Supervisor
DURATION : 1 day

OBJECTIVE :

OBJECTIVE :
6
· To provide knowledge on hazards at OBJECTIVE :
drill site and safe procedures. Role and To provide knowledge of
responsibilities of supervisors for safety hazards and safe operating
procedures for operation of mobile
· To evoke correct and prompt offshore drilling units (MODU) and to
response in any emergency situation at evoke correct & prompt response in
the offshore/onshore rig any emergency situation

COURSE CONTENT: COURSE CONTENT:


· Hazards at drill site
· Safe procedures relevant to · Construction & water tight integrity
contractor’s area of work · Stability concepts on MODU while
· Work permit system afloat, in elevated condition and
· Supervisor’s responsibility for safety under tow
· Personal protective equipment · Emergency duties and damage
· Use & knowledge of proper tools control
· Fire fighting equipment & its use · Safe working practices
· Response during emergencies · Occupational health hazards
· Housekeeping · Knowledge of regulatory
· First aid requirements
· Occupational Health Hazards · Transit operation
· Environmental Protection · Seamanship including safe operation
Measures in heavy weather, anchor handling
and mooring
· Simulator training in ballast control
6.1.9. COURSE CODE: 109 and mooring with case studies
AREA : Offshore / Onshore
TITLE: Well control & safety for Reference standards
Drilling crew (Offshore / Onshore)
DURATION : 4 days a) IMO Resolution A 17/RES
OBJECTIVE : 712 of 6.11.91 para 3.3
To impart working
knowledge on well control practices b) Draft IMO assembly
and emergency preparedness during Resolution 1995 for Maritime
well control Safety and Emergency
Preparedness Training for all
COURSE CONTENT: personnel on Mobile
Offshore Units
· Role of drilling / workover fluids in
well control
· causes of kicks 6.2 SAFETY IN PRODUCTION
· Indications of kick & instrumentation (OFFSHORE/ONSHORE)
system for detection
· Blow out prevention equipment, its 6.2.1. COURSE CODE : 201
testing and drills AREA : Production(Offshore
· Well control procedures /Onshore)
TITLE: Safety in Production
· Emergency response and
Operating for Fresh entrant
evacuation
officers
· Occupational health hazards
· First aid DURATION : 3 days
6.1.10 COURSE CODE: 110 OBJECTIVE :
AREA : Offshore / Onshore · To provide knowledge to recognise
TITLE: Safety training for Barge hazardous condition of work
Engineers / Safety Officers places and perform jobs in
accordance with safe operating and
DURATION : 7 days including 2 days maintenance procedures.
of simulator training

7
· To evoke correct and prompt · Responsibilities of supervisor in
response in any emergency implementing safety regulations
situation at offshore / onshore · Housekeeping
installation · First aid
· H2S safety
COURSE CONTENT: · Occupational Health Hazards
· Introduction to production · Environmental Protection Measures
installations, operations and
maintenance 6.2.3. COURSE CODE : 203
· Hazards in production operations AREA: Production
and maintenance safety precautions (Offshore/Onshore)
· Safe handling of materials TITLE: Safety in Production
· Use & knowledge of proper tools Operating for Skilled
· Personal protective equipment workmen (operators,
· Safety instruments for detection of Technicians already in
hazardous atmosphere service
· Fire causes and prevention. Fire DURATION : 2 days
fighting equipment and their OBJECTIVE :
application To refresh and update
· Work permit system knowledge on safety and emergency
· Electrical safety response at offshore/onshore
· Emergency procedures, fire installation
contingency plant & drills including
rescue and evacuation COURSE CONTENT:
· Supervisors’ role in safety · Production operations and safe
· Housekeeping operating & maintenance
· First aid Practices
· H2S safety · Safety in classified hazardous areas
· Occupational Health Hazards · Workmen’s role in safety, fire
· Environmental Protection Measures fighting equipment and their
applications
· Emergency procedures, fires & H2S
6.2.2. COURSE CODE: 202 contingency plans and drills
AREA : Production including rescue & evacuation
(Offshore/onshore) · Handling of materials and chemicals
TITLE: Safety in Production · Housekeeping
Operating for Officers · First aid
(already in service) · Electrical safety
DURATION : 2 days · Occupational Health Hazards
OBJECTIVE : · Environmental Protection Measures
To refresh and update
knowledge on safe operating and 6.2.4. COURSE CODE: 204
maintenance procedures and AREA : Production (Offshore /
manage emergency situations Onshore)
TITLE: Safety in Production
COURSE CONTENT: Operating for Fresh,
· Production operations & semiskilled and unskilled
maintenance workmen & catering crew
· Hazards- prevention and control
· Safety inspection & audit DURATION : 2 days
· Safety in storage & handling of OBJECTIVE :
petroleum and chemicals · To provide knowledge on hazards
· Disaster management plan, associated with the job & safe ways
emergency procedures & drills of performing it.
· Fire fighting equipment and their · To evoke correct and prompt
applications response in any emergency situation
· Safety instruments for detection of at the offshore / onshore installation
hazardous atmosphere
· Electrical safety
8
COURSE CONTENT: To educate about hazards
· Introduction to production operations associated with offshore production
and safety precautions installation / practices and handling
· Emergency procedures and drills emergencies
including H2S safety rescue and
evacuation COURSE CONTENT:
· Personal protective equipment · Hazards in production installations &
· Safe handling of materials and classified hazardous areas
chemicals · Work permit system
· Use of proper tools · Supervisors’ responsibility for safety
· Fire fighting equipment and their use of his workmen and their place of
· Housekeeping work
· First aid · Use of personal protective
· Occupational Health Hazards equipment
· Environmental Protection Measures · Use of proper tools
· Use of fire extinguishers and fire
6.2.5. COURSE CODE: 205 hoses
AREA :Production(Offshore/ · Response during emergencies
Onshore) · Housekeeping
TITLE: Safety in Production · First aid
Operations for Semiskilled & · Occupational Health Hazards
unskilled workmen already in · Environmental Protection Measures
service) & catering crew
DURATION : 2 days
OBJECTIVE : 6.3 SAFETY IN DRILLING &
To refresh and update PRODUCTION (OFFSHORE
knowledge on safety and emergency /ONSHORE)
response at offshore / onshore
installation 6.3.1. COURSE CODE: 301
AREA : Offshore /onshore
COURSE CONTENT: TITLE: Safety awareness in drilling
· Production operations and & production operations for
maintenance Personnel going offshore /
· Workmen’s role in safety onshore for the first time
· Hazards associated with production DURATION : 1 day
operations & maintenance OBJECTIVE :
· Safe handling of materials and To prepare the personnel to
Chemicals protect themselves during transit to
· Emergency procedures and drills the offshore / onshore installation
including H2S safety rescue &
evacuation COURSE CONTENT:
· Personal protective equipment · Work clothes and personal
· Fire fighting equipment and their protective equipment
applications · Occupational Health Hazards
· Housekeeping · Prohibited items: Firearms, illegal
· First aid drugs, alcoholic beverages
· Occupational Health Hazards · Transportation by helicopter:
· Environmental Protection Measures Authority of pilot, manifest &
weighing procedures, embarking &
disembarking procedures, use of life
6.2.6. COURSE CODE: 206 jackets, emergency procedures
AREA: Production(Offshore / · Transportation by land: Direction of
Onshore) Transportation Deptt. / Shift bus /
TITLE: Safety in Production vehicle as advised.
Operations for Contractor’s · Transportation by boat: Authority of
Supervisors the master, use of life jackets,
DURATION : 1 day embarking & disembarking
OBJECTIVE : procedures, use of jumping ropes,
emergency procedures
9
· Reporting in at the offshore different weather conditions to a
installation: Authority of Field basic standard of proficiency
Production Superintendent / Tool-
pusher, bunk & locker assignments, COURSE CONTENT:
emergency signals / alarms,
communications procedures, life · Design and construction of totally
jacket / work vest rules, smoking enclosed lifeboats & its maintenance
areas, escape routes, muster & · Use of lifeboat emergency
lifeboat stations, emergency communication equipment both radio
procedures and Emergency Position
Indicating Radio Beacon Equipment
6.3.2. COURSE CODE: 302 (EPIRB)
AREA : Offshore · Launch, handling and recovery of
TITLE: Survival at sea training for lifeboats; recovery in foul weather
All personnel who work
offshore / onshore · Steering by compass and use of
DURATION : 3 days lifeboat equipment
OBJECTIVE : · Transferring persons from lifeboat to
Survival at sea: to provide standby vessel
basic working knowledge of life · Occupational health hazards
saving appliances and evoke correct
& prompt response in any Note: Trainees to be given instructions
emergency situation both at the Training platform & at
sea.
COURSE CONTENT:
· Life jackets, work-vests, inflatable 6.3.4. COURSE CODE: 304
life rafts and totally enclosed AREA : Offshore
motor- propelled lifeboats TITLE: Search & rescue for
· Design, construction, maintenance & Crew of standby vessel
storage DURATION :3 days
· Servicing & launching (two third of the time to be
· Use of lifesaving appliances, spent in the craft)
including demonstration and practice OBJECTIVE :
· Emergency signals / Alarms, escape Fast Rescue Craft(FRC
routes, muster points & response Course): To provide knowledge of
· Muster and Abandonment drill handling and operation of fast
· Use of scramble nets, ladders and rescue crafts to pick up persons
jumping ropes from the water in different
· Occupational health hazards conditions
· Search and rescue, standby vessel
functions COURSE CONTENT:
· Emergency procedures at offshore
rigs / platforms. · Design and construction of FRC & its
· Effect of wind & weather maintenance*Use of VHF radio &
· Responsibility towards others rescue equipment
· Launch and recovery techniques,
Handling of FRC in different
6.3.3. COURSE CODE: 303 situations, bringing alongside
AREA :Offshore / Onshore standby vessel, other boats etc.
TITLE: Coxwain boat handling for · Casuality handling, care of injured &
Persons required to operate able-bodied survivors
lifeboat · Occupational health hazards
DURATION : 3 days · Search patterns as part of total
search and rescue plan
OBJECTIVE : · Transferring persons from FRC to
standby vessel
Life Boatman’s Course: to train
people to operate lifeboat in 6.3.5. COURSE CODE: 305
AREA : Offshore / Onshore

10
TITLE: Safety in Logging Operations
for Personnel engaged in 6.3.7 COURSE CODE: 307
well logging operations AREA : Offshore / Onshore
DURATION : 5 days TITLE: Onshore/Offshore
OBJECTIVE : familiarisation training. For
All new comers assigned
To provide knowledge on regular duties at an offshore
hazards associated with handling installation
and use of explosives and radio DURATION : 5 days
active materials in well logging (Including 2 nights stay
operations & the safe operational at the installation )
procedures and to evoke correct & OBJECTIVE :
prompt response in any emergency
situation To familiarise with the layout
of the offshore installation, its safety
control system, safe practices,
COURSE CONTENT: emergency procedure, escape
routes and to evoke correct and
· Hazards associated with explosives prompt response in an emergency
and radioactive materials situation
· Safe transportation & storage of
explosives & radioactive materials COURSE CONTENT:
· Safe practices in logging operations
· Personal protective equipment & · Layout of the installation and general
radiation monitoring devices description of facilities
· Emergency response & rescue · Escape routes
· First aid · Safety systems
· Occupational health hazards · Alarm codes and signals
· Statutory requirements · Gas detection and fire fighting
system
6.3.6. COURSE CODE: 306 · Life saving appliances
AREA : Offshore / Onshore · Safe working practices
TITLE: H2S Safety for Offshore / · Communication system
Onshore going personnel · Musters and drills
who are likely to be exposed · Personnel transfer by basket / crew
to H2S environment boats
DURATION : 4 days · Occupational health hazards,
OBJECTIVE : protection & medical attendents
To impart knowledge on safe · The two days training at the
escape during accidental release of installation should be under the
H2S gas in drilling / production direct supervision of an instructor.
operations

COURSE CONTENT: 6.3.8 COURSE CODE: 308


AREA : Offshore / Onshore
· Physical & chemical properties of TITLE:
H2S gas, Toxicity, exposure levels, Safety in Electrical
lethal dose, physiological effects of Operations for All persons
H2S responsible for installation, operation
· Sources of H2S and risks associated and maintenance of electrical
with it in oil field operations equipment & systems on board
· H2S hazards in confined spaces offshore / onshore installation
· Use & maintenance of escape mask DURATION : 2 days
and breathing apparatus
· Emergency response, evacuation & OBJECTIVE :
rescue procedure To refresh and update
· Occupational health hazards knowledge on electrical safety
· First aid control systems, safe operating and

11
maintenance procedures and · Introduction to
emergency occupational health hazards and
protection
COURSE CONTENT: · Emergency preparedness and
· Operating philosophy of the disaster management plans
installation Reference Standard
· Potential hazardous situations
· Occupational health hazards IMO Resolution A 712(17) dated 6.11.91
· Fire detection, alarm and control read with IMO draft Resolution 1995 on
systems Maritime Safety and Emergency
· Safe working practices Preparedness Training for all personnel on
· Maintenance of emergency source Mobile Offshore Units.
of power including batteries
· Classified hazardous area, use of
flameproof, explosion proof and 6.3.10 COURSE CODE : 310
intrinsically safe equipment AREA :Offshore / Onshore
· Duties and responsibilities during TITLE: Safety Training for
any emergency situation helideck attendents
DURATION :3 days including 5
6.3.9 COURSE CODE: 309 hrs of simulated Training
AREA : Offshore / Onshore OBJECTIVE :
TITLE: Safety Management Training
for OIM & S Offshore / To provide knowledge on
Onshore Installation hazards associated with landing /
Managers take-off of helicopters at offshore
DURATION : 5 days installations, the safe procedures
OBJECTIVE : and the duties and responsibilities of
helideck attendents
To provide the knowledge
and skills necessary to
COURSE CONTENT:
manage the safety /loss
control programme of the · Helideck tasks
offshore installlation and the · Communications
motivation to use it with · Helicopter operation
reference to the managers · Helicopter loading
specific accountability and · Helicopter identification
responsibilities · Routine checks for helidecks and
associated equipment
COURSE CONTENT: · Fire fighting equipment
· Key concepts in safety / loss control · Emergency procedures
management including loss · Occupational health hazards
causation model, accident ratio · Refuelling systems, operating
study, management technique and procedures, quality control and
hidden costs of accidental losses safety
· Management control of · Duties and responsibilities of
loss helideck attendent
· Introduction to hazards identification
(HAZOP) and quantitative risk
assessment
· Planned inspections 6.3.11 COURSE CODE: 311
· Task observation, analysis and safe AREA : Offshore
procedures / rules DURATION : 5 days
· Measurement of safety programme TITLE:
performance Oil Spill Training. For
· Accident investigation and analysis Personnel at an offshore
· Employee training installation who have a role or
· Motivational techniques responsibility -
· Engineering controls · to prevent oil spills;
· Group meetings
12
· to provide on-site response oil To train people to operate fire
spills. fighting and fire protection
equipment on an offshore / onshore
COURSE OBJECTIVE : installation to a basic standard of
competency and to instil an
· The expected learning outcome is awareness of and confidence in fire
that the trainee -recognises the prevention & fire fighting
various cause of oil spills at an arrangements
offshore installation ;
COURSE CONTENT:
· describes the correct procedures · Fire risks on offshore / onshore
for reducing the risk or size of an oil installations and the methods of
spill ; fire fighting
· demonstrates the correct use of · Knowledge of fire detection & fixed
sorbents and dispersants for oil spill fire fighting systems
clean-up. · Safe escape from smoke-filled areas
· states the content of an oil spill without the use of Breathing
contingency plan in the right order. Apparatus (BA)
· Identification & operation of portable
COURSE CONTENT: fire extinguishers
· Extinguishing, together with other
· Properties and fate of oil that affect personnel, pressure fed & spilled
recovery an environmental fuel fires in the open and in a
consequences. simulated offshore installation using
· Principle causes of spills and foam, powder and water spray
potential spill sites. · Breathing Apparatus (BA): Donning,
· Design, construction, operation an & maintenance; search, rescue and
maintenance of pressure vessels, fire fighting operation in smoke
surge tanks and sump caisson. & toxic atmospheres wearing BA.
· Platform description, showing piping · Housekeeping standards to minimise
and valves, curbing and drip pans, the risk of fire
sumps and collection systems. · Occupational health hazards
· Protection against corrosion. · Work permit system
· Maintenance, inspection and leak · Emergency procedures, fire & H2S
detection procedures. drills
· Shutdown systems. · H2S Safety
· Use of spill clean-up equipment :
Sorbents, chemical dispersant. 6.4.2. COURSE CODE: 402
· Safe disposal of oily debris. AREA : Offshore / Onshore
· Oil spill contingency plan - salient
feature. TITLE: Advance fire fighting & fire
· Hands-on training in use of clean-up prevention for Persons
equipment. working offshore/onshore
· Case Histories. who are members of a
designated fire fighting team.
6.4 Fire prevention and fire fighting All should have completed
satisfactorily the Basic Fire
courses (onshore/offshore).
Course No. 401
DURATION : 4 days
6.4.1 COURSE CODE: 401
OBJECTIVE :
AREA : Offshore / Onshore
Offshore / Onshore Fire
TITLE: Fire fighting & fire
Team Course: To train fire fighting
prevention for all personnel who
teams to handle emergency
work offshore / onshore
situations on offshore / onshore
DURATION : 4 days
installations

OBJECTIVE :
Basic Fire Course : COURSE CONTENT:

13
· Operate offshore fire fighting a) International Convention on
equipment to a greater degree of Standards of Training,
competence than previously reached Certification and Watch keeping
on the basic fire course for Seafarers, 1978 (STCW
· Checks for functional reliability of fire 1978) (IMO Sales No.
fighting equipment 93878.15.E).
· H2S Safety
· Rescue of personnel & removal of b) Medical section (pages 111 to
gas cylinders from hazardous areas 148) of International Code of
using lines and slings Signals (1987 edition (IMO Sales
· Search & rescue procedures while No. 994.85.07.E).
wearing in breathing apparatus(BA)
under severe smoke conditions 6.5.2 Course Code. 502
· Extinguishing pressure fed & spilled AREA : Offshore/Onshore
fuel fires TITLE : Advanced Environment
· Dealing with electrical and gas Management for
fires Environment Officers
· Emergency procedures & drills DURATION : 4 days
· Occupational health hazards OBJECTIVE:
To highlight the critical
Environmental issues and recent
trends in environment management
6.5 Comprehensive Safety, Health, &
Environment Courses (Onshore/
Offshore)
COURSE CONTENT:
6.5.1 COURSE CODE: 501 · Concept of carrying capacity a
AREA : Offshore / Onshore sustainable development
TITLE: First aid training for · National & State Environment
All personnel who work Regulations
offshore / Onshore
· Base line Study
DURATION : 2 days
· Environment Monitoring
OBJECTIVE :
To enable offshore / onshore · ETP working & maintenance
personnel to provide immediate · Oil Spill Response Strategies and
basic medical care at the scene of Management
an accident or other medical · ISD 14000 Environment Management
emergency until the arrival of a · Concept of life cycle analysis
competent medical attendent · Case studies

COURSE CONTENT:
6.5.3 Course Code : 503
· General principles Area : Offshore / Onshore
· Body structure and functions Title : Loss Control Management
· Positioning of casuality Duration : 4 days
· The unconscious casuality
Objective:
· Resuscitation
To provide the knowledge
· Bleeding and skills necessary to manage loss
· Management of shock control programmes of the process
· Burns and scalds and accident platform / installation
caused by electricity
· Rescue and transport of casuality Course Content:
· Occupational health hazards
· Other topics · Key concepts of safety / loss control
management including loss control
Note: Course No. 301 and 302 are model.
prerequisite for this course. · Accident ratio study, management
technique and hidden cost of accident
Reference standard losses

14
· Introduction to hazard identification and
quanlitative risk assessment Course Content:
· Planned inspection / checklist designs
· Task observation, analysis and safe · Safety Management
procedure / rules · Safety Management System
· Measurement of safety programme · ISRS
performance · Cost of Accident
· Accident investigation and analysis · Total Safety System
· Employee training · Accident Reporting and Investigation
· Enginering controls · Fire Prevention and Protection
· Group meeting · Identification & control of hazards in
· Emergency preparedness and disaster · Operations
management plans. · ERP, DMP

6.5.6 Course Code 506


6.5.4 Course code – 504
Title;-
Area : Offshore / Onshore Environment Management in Drilling
Title : Qualitative Risk Operations for Drilling engineers &
Analysis & Hazop for chemists
Safety Officers Area : Offshore / Onshore
Duration : 4 days Duration : 2 days
Objective : To provide awareness about
Objective: the environmental aspects on The drilling
- To acquire knowledge on HAZOP & rigs
QRA Studies. Course Content :
· Environmental laws & compliance
Course Content: · Sources of pollution Upkeep of
pollution control measures /
· Overview of process hazards equipment
analysis · Environmental hazards
· HAZOP techniques of QRA · Duties & responsibilities
techniques · Environment management plan &
· Study purpose, scope & objective of program
each
· Risk Ranking & HAZOP Study
Documentation 6.5.7 Course Code 507
· ALARP concept
· Fault tree and Event tree analysis Title
· Consequent modeling Environment Management in
· Risk Assessment Methods. Production Operations for Process
engineers, chemists & maintenance
engineers
Area : Offshore / Onshore
6.5.5 Course code 505 Duration : 2 days
Area : Offshore / Onshore Objective :
Title : Advanced Safety To provide awareness about the
Management for environmental aspects on the
Safety Officers Production platform / onland
Duration : 4 days production installations

Course Objective Course Content :

To provide knowledge · Environmental laws & compliance


about various critical · Sources of pollution
Safety management · Upkeep of pollution control
Issues. measures / equipment
15
· Environmental hazards
· Duties & responsibilities 6.5.9 Course Code 509
· Environment management plan &
program Title;-
Occupational Health Safety in
Drilling Operations for Multi disciplinary
6.5.7 Course Code 507 officers working Offshore / onshore

Title;- Oil Spill Response Area : offshore / onshore


Management & Control for Multi Duration : 3 days
disciplinary officers posted Objective :
Area: Offshore / onshore & assigned To provide knowledge & awareness
the job of oil spill response on occupational health
management Safety management
Area : Offshore / Onshore
Course content :
Duration : 3 days
Objective : · Occupation health safety- a brief
To acquaint with the oil spill · Occupational hazards on rigs
response strategy & management · OHS preventive aspects
· Corrective / reversible aspects
· Screening program
Course Content : · OHS management & surveillance
· International / national laws program
· Type of spill
· Effect of spill
· Containment techniques 6.5.10 Course Code 510
· Dispersant, recovery &disposal
methods Title;-
· Contingency plans
· Drills & exercises Occupational Health Safety in Production
· Emerging technologies Operations for Multi disciplinary officers
working on platforms / onland
6.5.8 Course Code 508
Area : offshore / onshore
Duration : 3 days
Title;-
Objective :
Occupational Health Safety
To provide knowledge & awareness
Management for Multi disciplinary officers
on occupational health
working Offshore / onshore
Safety management on platforms / onshore
Area : offshore / onshore
Course content :
Duration : 3 days
· Occupation health safety- a brief
Objective :
To provide knowledge & awareness · Occupational hazards on platforms /
on occupational health and onshore
Safety management · OHS preventive aspects
· Corrective / reversible aspects
Course content : · Screening program
· OHS management & surveillance
· Occupation health safety- a brief program
Occupational hazards on rigs /
platforms / installations
· OHS preventive aspects 6.5.11 Course Code 511
· Corrective / reversible aspects
· Screening program Title;-
· OHS management & surveillance Comprehensive Program for SHE
program Officers for Multi disciplinary officers working
as SHE officers
16
Duration : 5 days participants (Values or beliefs) have been
Objective : influenced by the training programme. An
To provide knowledge & awareness evaluation of their behaviour on the job is
on safety, health & Environment necessary for this purpose and suitable
Management methodology should be developed.

Course Content : iv) Change in job performance


Change in participants’ performance
· Policies & programs at their place of work as a result of
· Organisational setup, role & the training, should be evaluated.
responsibilities
· SHE management systems v) Performance of Faculty
· API RP 75 program element / OISD The effectiveness of faculty in each
SMS std training programme should be
· Occupational health safety evaluated (Refer guidelines for
· Occupational hazards & selection of faculty as detailed in
management Section 4.0 of this document) and
· National / international laws / necessary changes if need be,
regulations on SHE should be made in subsequent
· SHE management & program review training programmes.

Attainment of SHE Objectives

7.0 EVALUATION OF SHE The impact of the training programmes on


TRAINING PROGRAMMES the performance standards of the
organisation and attainment of tangible
The evaluation of SHE training programmes results with respect to SHE should be
in terms of their overall effectiveness evaluated.
towards attainment of course objectives and
changes necessary for improvement, should
be based on the criteria and techniques 7.2 TECHNIQUES
explained in this section.
i) Participants’ Reaction
7.1 BASIC CRITERIA
Typical course review / participant
The following basic criteria should be reaction forms for evaluating training
adopted for evaluation of any training courses are given in Annexure I to III which
programme: should be filled in by each participant at the
end of training programmes and the trainer
i) Participant’s reaction- Participant’s or course director should make desirable
reaction should be obtained in respect of changes / modifications in the content,
the course content, training methods/ instructional techniques, etc. as required. In
techniques used by the faculty, quality of addition, the training department of the
course material etc. organisation should also design a pre & post
ii) Change in participant’s training follow-up questionnaire and obtain
learning. It should be ascertained whether feed back about on-the-job application of
participants’ learning in terms of knowledge and skills imparted. The
knowledge and skills in specific areas or questionnaire should be filled in by the
activities e.g. safe operatingand participants immediately & at the end of
maintenance procedures,fire prevention programme and about three months after
and control, etc. have improved after the the programme. It is recommended that
training. participants’ reactions be kept anonymous to
obtain honest reactions. After attending the
training course, the trainee should submit a
brief to the controlling officer about skills
/knowhow obtained.
iii) Change in Participant’s attitude
ii) Change in Participant’s Learning
It should be checked in what ways and to
what degree / extent the attitude of the

17
The following guidelines should be used in
assessing the extent of learning: 4) The person’s peers or other people
thoroughly familiar with his or her
a) The learning of each participant performance.
should be assessed through tests so The evaluation should be taken up
that quantitative results are three months after the
obtained. training programme, which is
considered a reasonable period to
b) A before-and-after approach should reflect the behavioural
be used so that any change in changes.
learning can be related to the
training programme. iv) Change in Job Performance

c) The performance of the trained The following general approaches


group should be compared with that are recommended for obtaining data about
of a control group comprising of job performance and training effectiveness:
persons not exposed to such training
programmes. a) Direct assessment of the
individual’s job performance
d) The results obtained from these by the immediate superior.
assessments should be analysed
statistically so that learning can be b) Comparative assessment of
evaluated in terms of level of trained and non-trained
competence achieved. persons by the Line
management.
iii) Change in Participant’s Attitudes
c) Evaluation by those with
The following guidelines should be whom the individual
used in evaluating the training works.
programmes in terms of behavioural
changes: The following key factors should be
assessed:
The technique of “Objective test”
including rating scales, disguised information · whether the person performs his job
quizzes, questionnaires, etc. should be used. the right way (as per safe
Guidelines for preparing objective tests are procedures) at all times.
given in Annexure V. In addition, interviews,
projective techniques and behavioural · whether the person responds
observations are also recommended. correctly during emergency drill /
exercises consistently.
A statistical analysis should be made · The assessment should be included
to compare the performance before and in the Training record of the
after, to relate the changes to the training employee.
programme. A control group should be used
for this purpose. v) Performance of Faculty

Typical format for evaluation is given in It is recommended that participant’s


Annexure VI. reaction together with Course Director’s
assessment of each faculty should be taken
This evaluation should be made by one or into consideration for evaluation performance
more of the following groups (the more the of the faculty.
better):
Typical Faculty Rating Sheet is given
1) The person receiving the training in Annexure-Iv for the use of Course
(This appraisal may be called “self- Director.
assessment”),

2) The person’s superior or superiors; vi) Attainment of SHE Objectives


3) The person’s subordinates;
18
The impact of training programmes Safety training needs of persons can
should be evaluated in terms of overall be assessed only if relevant information is
Safety Objectives achieved, some of which readily available. Records of training
are listed below: therefore, should be maintained in respect of
every employee indicating the types and the
· Increased safety awareness; period of training programmes attended,
· Reduction in accidents (both minor performance evaluation (Ref. Clause 6.1 iv
and lost time accidents). and the need for future training).
· Reduction in number of near-
misses,fires / explosions
8.0 REFERENCES
· Reduction in release / leakage of
hazardous materials * “Training & Development”
· Faster and correct response during Handbook R.L. GRAIG
emergencies
· Increased reliability of safety * International safety
systems of main equipment and regulations and self
facilities regulatory practices
· Overall improvement in
housekeeping and efficiency of the * OISD Standards and
installation. Recommended Practices
· Enhanced awareness towards
Environment Protection &
Occupational Health.

7.3 SCHEDULE OF EVALUATION

The following time table is


recommended for evaluation of various
phases of a training
programme:
----------------------------------------------------
TIMING ACTIVITY BY WHOM
--------------------------------------------------------
a) During & at Participant’s
the end of reaction
training faculty Training.
programme rating Manager.
b) During, at the Participant’s -do-
end and learning
soon
after the
programme.
c) Soon after & Job perform- Line
subsequent ance Mgr.
the training
programme.
d) Three months Participant’s Line
after the attitude Mgr
training
programme.
e) At various stages Attainment Contr
after the training of SHE lling
programme. Objectives Offi-
cer.
----------------------------------------------------
7.4 RECORDS OF TRAINING

19
ANNEXURE-I

PARTICIPANT’S REACTION FORM


(Class room training course)

Program :__________________________ Date :_____________________

We would appreciate your sharing with us your feeling and reactions to this program so that
we can evaluate it and, where appropriate, make changes to improve its usefulness. Please
answer the questions below, as frankly as possible and use the “comments” spaces provided
for any additional thoughts or suggestions you may have.

1. Overall, how would you rate this program in terms of its value to you? (Please circle
one number reflecting your feeling).

1 2 3 4 5 6 7 8 9
Poor Fair Average Good Excellent

2. For each of the items below, please place an (X) in the appropriate column.
Excellent Good Average Fair Poor
a) How well was
the program
content organised?
b) How well was
the material
presented by
the instructor?
c) How well did
the instructor
keep your interest?
d) How well did
the instructor
respond to
questions or
issues raised
by participants?
e) How did you
feel about the
physical facilities?
(e.g. conference
room, furniture, etc.)
Contd...

20
Annexure-I
(contd...)

3. Please rate the various methods or techniques used during the program in terms of
how helpful they were:

Excellent Good Average Fair Poor

Lectures

Reading Materials
& Assignments

Films

General Class
Discussion

Small Group
Work Periods

Role-Playing
Cases

Comments :

4. a) How would feel about recommending this program to others?


— Would strongly recommend it.
— Would recommend with some reservations.
— Would not recommend.
b) Give reasons for recomendations of 4 (a)

5. In what way could the program be improved?

6. How this programme is benefificial to your present Assignment?

7. Other Comments

21
ANNEXURE-II

COURSE REVIEW FOR OFFICER TRAINEES

Name Course
Designation Location
Div/Dept. Date Personal ID

As part of our drive for excellence we seek to improve the quality and practical application of
the training organised. For the benefit of future participants in this course we would
appreciate your answers to the following questions. Please put a tick on the scales provided,
or a brief note where requested.

1.0 Objectives of Course

1.1 Whether all objectives, as stated in the Course are covered

Not at all

Fully

1.2 Please not any training needs you have, relevant to the course which were not
included
in the list of objectives.

2.0 Entry to Course

2.1 How much of the content of the course was new to you?

None of it All of it

2.2 To what extent did the course fulfil your expectations?


Not at all Completely

3.0 Learning Event

3.1 How did you find the 3.2 How did you find the time
Level of training provided? alloted for session?
Too advanced Too much
About right About right
Too elementary Too short

3.3 How effectively were queries answered?


Poor Excellent

3.4 How effective were the Visual aids?


Poor Excellent

3.5 How satisfactory did you find the practical work, if any?
unsatisfactory Satisfactory

3.6 How much benefit do you think you will get from the handouts provided?
Very little a great deal

22
4.0 Assessment

4.1 Generally speaking, how much do you think you have learned about the topic of the
course?

Very little a great deal

4.2 Do you feel your Dept./Div. will benefit from what you have learnt?
Not very much a great deal

5.0 Further Comments on Specific Sessions :


Please add any further notes that you consider may be helpful in

Name of faculty Session Specific comments

6.0 As part of the learning offered to you during this programme we would like you to
write some of your thoughts, experiences, evaluations and feedback of your
participation in this program.

7.0 This course would be effective when you translate what you have learnt into action.
Therefore, state at least one idea as a result of this programme which you would
implement at your work place in the next 6 months.

Please ensure that this is handed over to the Training Manager

23
Annexure-III

Training Session questionnaire


(For Officials)

1. Please circle your overall reaction to the training session just completed:
Very Good Good Fair Poor

2. How well did the material presented relate to your job?


Very Much Quite a Bit Some Very Little

3. Will you be able to use and apply the material presented in your daily duties?
Very Much Quite a Bit Some Very Little

4. Would you please give overall reaction to the way the instructor presented the
session?
Very Good Good Fair Poor

5. What is your reaction to the visual aids which were used?


Very Good Good Fair Poor

6. What suggestions do you have for improving this session?

24
ANNEXURE-IV

FACULTY RATING SHEET(FOR OFFICERS)

Name of Faculty .......................................... Subject ......................................


Date........................

Very Much so To Some Extent No


A. Preparation

1. How Well prepared?

2. Preparation geared
to group?

B. Conducting

1. Held interest of group?

2. Was enthusiastic?

3. Used audiovisual aids

4. Presented material clearly?

5. Helped the group


apply the material?

6. Adequately covered
subject?

7. Involved the group?

8. Summarized during
session and at the end?

C. Suggestions to improve
future sessions?

25
ANNEXURE-V

GUIDELINES FOR PREPARING OBJECTIVE TESTS


1. Use objective items e.g. Multiple-choice or True-False rather than essay questions.

2. Use items that are important in terms of the knowledge the participant should have.
Again items should reflect specific learning objectives.

3. Items should get at the participants’ understanding of material not just rote memory.

4. Keep the reading level relatively simple so that the participants’ scores reflect their
knowledge of the subject rather than their level of reading comprehension.

5. Make sure that there is only one correct answer in a True False or Multiple-choice
item.

6. Use a random patern of correct answers: that is, do not have a set patern of correct
answers (e.g. Five True items followed by five False ones).

7. Vary the items in difficulty — a few relatively simple, a few fairly difficult — with most
somewhere in between.

8. Keep the items discrete: the answer to one item should not signal the answer to
another, nor should answering one item correctly be contingent upon answering a
previous one.

9. Beware of giving clues to the correct answer. In a multiple-choice item, for instance,
do not give away the correct answer by making it clearly longer or shorter than the
other alternatives.

10. Make responding to the items as simple as possible. Keep in mind that you are trying
to measure the individual’s knowledge of the subject and not the ability to follow
complex directions.

26
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