(CH-1) Management Achievement

Management Competencies for Today’s World

The Basic Functions of Management
1. Planning:
2. Organizing:
3. Leading:
4. Controlling:
Organizational Performance Management Skill
1. Technical Skill:
2. Human Skill:
3. Conception Skill:
4. When Skill Fail:
Management Type
1. Vertical Differences:
2. Horizontal Differences:
What is a Manger Job Really Like?
1. Making the Leap: Become a New Manager:
2. Manager Activities:
3. Manager Role:
Managing in Small Businesses and Nonprofit Organization
 (CH-2) The Evolution of Management Thinking

The Historical Struggle

1. The Things of Production Versus the
2. Humanity of Production
3. Is Social Business the Answer?

Classical Perspective
1. Scientific Management
2. Bureaucratic Organizations
3. Administrative Principles

Humanistic Perspective
1. Early Advocates
2. Human Relations Movement

New Manager Self-Test: Evolution of Style

1. Human Resources Perspective
2. Behavioral Sciences Approach

Management Science: Recent Historical Trends

1. Systems Thinking Contingency View

Innovative Management Thinking Into the Future

1. Contemporary Management Tools
2. Managing the Technology-Driven Workplace
3. Managing the People-Driven Workplace
 (CH-3) The Environment and Corporate Culture

The External Environment

1. Task Environment
2. General Environment

The Organization–Environment Relationship

1. Environmental Uncertainty
2. Adapting to the Environment

The Internal Environment: Corporate Culture

1. Symbols Stories
2. Heroes Slogans
3. Ceremonies

Types of Culture
1. Adaptability Culture
2. Achievement Culture
3. Involvement Culture
4. Consistency Culture

Shaping Corporate Culture for Innovative Response

1. Managing the High-Performance Culture
2. Cultural Leadership

(CH-5) Managing Ethics and Social Responsibility

What Is Managerial Ethics?
1. Ethical Management Today
2. The Business Case for Ethics and Social
3. Responsibility
Ethical Dilemmas: What Would You Do?
Frameworks for Ethical Decision Making
The Individual Manager and Ethical Choices
1. The Stages of Moral Development Givers Versus Takers