Customer Persona

1. Who are we empathizing with? (e.g., age, gender, education, income, job, other roles, etc.)
We are empathizing with music lovers, people that listen to music on their phone or computer.

2. What do they need to do? (e.g., current situation, responsibilities, jobs, success measures)

They need to realize that the typical music apps they are using are limited in their own way.
They often switch between apps to use their specified benefit over the other.