Professional Documents
Culture Documents
League
Adviser: Dr. Micheal Stratton, Professor of Management / AACSB Unit Head and Chair
Department of Management and Accountancy / University of North Carolina Asheville
Abstract
Introduction
Professional football sits upon an iconic mantle in the United States. Year after year,
Super Bowl viewership hovers around one third of the entire United States population, and in
2017, nearly 75% of the most watched U.S. broadcasts were NFL games (Crupi, 2018).
Compounded by high salaries, there undoubtedly exists a magnetism towards the sport that
attracts some of the youngest, brightest minds. Despite such marketable attraction to the
industry, there remains a dogmatic and stifling obsession with keeping ideas, concepts, and
strategy the same. In the highly competitive world of the National Football League, rational
assumption would suggest an aggressive pursuit of competitive advantages, yet the league
displays resistance towards structural and schematic changes. The league “proves over and
over it is almost prehistoric when it comes to intelligent evolution. Football is devout in its
commitment to remain in the past, clinging to the days of unenlightened information” (Joe
Banner qtd. Sharp, 2018). Never is this disparity more clear in the sport’s reticence to embrace
quantitative data-analytics. At a time when over 53% of American companies are searching for
ways to adopt and integrate big data, the NFL continues to display an aversion to metric-driven
analysis (Nottage, 2018). This stands in contrast to the demonstrable success found in other
North American sports, including Major League Baseball, Major League Soccer, and the
National Basketball Association. “The NFL may be the most popular and profitable major sport
in America, but until recently, it’s lagged behind other leagues in sophisticated use of data
analysis” (Lindsey, 2017). Baseball teams have been implementing these models for several
decades; the strategy deemed a legitimately acceptable strategy following the publication of
“Moneyball” ( Lewis, 2003) . The book details the ways in which the Oakland Athletics used
innovative approach installed by team executives Billy Beane and Paul DePodesta statistically
quantified as many components of the game as they could. Even at a severe financial
Despite a rather quick ascension in other major sports, adoption has not taken hold as
strongly in the NFL. “The advanced metrics that came to baseball in the 1970s with Bill James
and his acolytes have only really touched the NFL over the last decade” (Farrar, 2018). There
exist several potential explanations. First, the statistical nature of baseball lends itself more
easily to quantitative analysis. “The sport is individually oriented and, thus, it is easier to
measure the individual’s contribution” (Davenport, 2007) . Secondly, NFL teams operate by and
large as a single economic entity, pooling and sharing over two thirds of all revenue (Vrooman,
2012). “One of the reasons for analytics’ slow growth in the NFL is the sport’s financial set-up.
With both a salary cap and a revenue sharing system in place, the competing sides are placed
on far more even a playing field than in baseball or soccer” (Fraser, 2016).
To describe NFL analytics as non-existent, however, would be false. “The game itself is
rooted in tactics and strategy and details, and so the study of those has always been inherent in
the coaching of the sport and building of its teams" (Breer, 2017). Outside of game-specific
strategy, nearly every team in the league incorporates a certain degree of analytical modeling.
These specific applications include sports science, player tracking, injury assessment and
prevention, player asset management, and varying degrees of digitized opponent scouting
(Breer, 2017; Roseman, 2018). “It’s being driven by the information. Technology provides the
efficiency. And analytics provide more effectiveness in the decision-making" (Breer, 2017).
Despite the seeming prevalence and utility of such analysis, many coaches, owners, and
general managers are not embracing these methods. “Some view analytics as a dirty word.
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Analytics are really nothing more than added information to increase the chances of good
decision making" (Banner qtd. Sharp, 2018). While there exist numerous potential explanations,
we contend that the strongest force limiting the development of NFL innovation, and analytics
specifically, is the presence of a strong institutional field that often works in direct contrast to
strategic evolution. “Institutional theory attends to the deeper and more resilient aspects of
social structure. It considers the processes by which structures, including schemas, rules,
norms, and routines, become established as authoritative guidelines for social behavior" (Scott,
2005). Isomorphism is central to the concept of institutional theory (DiMaggio & Powell, 1983;
Meyer & Rowan, 1977). Through isomorphism, organizations display conformity to commonly
used and accepted strategies, structures, and practices, appearing rational and thus considered
acceptable (Fligstein, 1991; Tolbert and Zucker, 1983). York & Miree (2015) identify the
and Washington and Patterson (2009) establish the predictive power of institutional theory
Teams in National Football League resemble one another closely, both structurally and
in terms of their output on the field. When organizations within an institutional field are similar,
isomorphic tendencies are accelerated (DiMaggio & Powell, 1983). Conformity to these
practices often involve conscious, deliberate trade-offs in efficiency (Meyer & Rowan, 1977).
Over the past few decades, sociological institutionalist scholars have begun placing greater
emphasis on “cultural-cognitive” analyses (Scott, 1995). Cassilo & Sanderson (2017) explore
this framework, including the moderating force of media framing, to help explain the myriad
opinions on the value of analytics in the NFL and ways in which institutional norms inhibit this
Building off the work of both York & Miree (2015) and Cassilo & Sanderson (2017) the
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addressing the homogeneous nature of the NFL, and how it has historically operated with a
singular “league-think” mentality. (Vrooman, 2012). From there, we address the symbolic
manner in which organizations build their structures around institutionalized myths. Those
structures, in turn, act as a critical component in the social construction of reality for their
inhabitants. We contend that this process has led to a reinforced, stigmatized view of analytics
amongst key NFL actors. DiMaggio & Powell (1983) identify three mechanisms for isomorphic
actions - normative, mimetic, and coercive. Scott (1995), adopting more of a sociological
Appendix, Table 1). We adopt a hybridization of these concepts, addressing normative and
mimetic forces (DiMaggio & Powell, 1983), understood through a cognitive lens (Scott, 1995).
Following the construction of this theoretical model, we assess the ways in which teams pursue
and acquire legitimacy. Invoking Deephouse & Carter (2005), we argue that in order to
successfully challenge existing institutional barriers, teams must meet minimum performance
measures, lest they expose themselves to legitimacy challenges. We conclude by offering some
propositions to explain how some forward-thinking teams have been able to overcome these
forces, and how they may continue to build upon these competitive advantages as a result of
opportunity to understand and explain irrational NFL decision-making, and can be used as a
potential building block towards deeper analyses of the many vexing issues found in
professional football.
Literature Review
6
Despite the rational assumption that organizations pursue any and all competitive
advantages, actual strategy often runs contrary. Institutional theory, at its core, acts a means to
address organizational decision-making and why it is not always rational. DiMaggio & Powell’s
(1983) seminal work attempts to address this irrationality, explaining how it often leads to a lack
which is central to the concept of institutional theory (DiMaggio & Powell, 1983). While there are
passive ways in which these behaviors unfold, often the choices are intentional. Strategic
as similar to other organizations within their field in pursuit of legitimacy and other social
resources (cf., Fernández-Alles and Valle- Cabrera, 2006). Legitimacy provides better access
and Pfeffer, 1975; Ruef and Scott, 1998; Sherer and Lee, 2002; Zimmerman and Zeitz, 2002).
isomorphism to three pillars - cultural-cognitive, normative, and regulative, that “together with
associated activities and resources, provide stability and meaning to social life… in sum,
institutional frameworks bound and define rational arguments and approaches.” (Scott, 2001 &
Scott, 1995). Social construction occurs within a given institution through collective cognitive
acceptance (Greenwood, Oliver, Suddaby, and Sahlin, 2008). Individuals infer meaning based
on their perceptions of social reality which are heavily influenced by institutionalized perceptions
(Scott, 1987). This leads to a self-reinforcing mechanism that makes any deviant behavior or
thought difficult. As a result, patterned behaviors are reinforced through inertia, and a
In place of rational advantages, individuals and firms pursue social resources such as a
condition reflecting cultural alignment, normative support, or consonance with relevant rules or
laws” (Scott, 1995). In their empirical study of isomorphic behaviors, Deephouse & Carter (2005)
call upon the work of Scott, drawing on this cognitive perspective in their definition of legitimacy.
“We view legitimacy as the social acceptance resulting from adherence to regulative, normative
or cognitive norms and expectations” (Deephouse & Carter, 2005). Legitimacy assessments can
be made on nearly any aspect of an organization, including “an act, a rule, a procedure, a
(Johnson, 2004). It is important to stress that individuals and organizations pursue these social
resources even if when they do not lead to increased organizational efficiency (DiMaggio &
Powell, 1983).
making legitimacy assessments, made up of internal and external stakeholders. “The power of
external constituents in the institutional context is significant” (York & Miree, 2015). Due to the
fact that the pursuit of legitimacy is found more often in situations involving rivalry, the
institutional field of sports acts as fruitful opportunity to apply concepts of legitimacy. “Sport
organizations are embedded in organizational fields with a large number of stakeholders and
“license-holders” (Washington and Patterson, 2009). With such a large and diverse collection of
teams, fans, and media, these myriad opinions create a multilayered analysis of data-driven
decisions in the NFL. Key to the cognitive perception of legitimacy is “framing.” Framing plays a
key role in the social construction process both within organizations and without. The details of
the phrasing or structure of a decision problem can affect the choices a person makes (Tversky,
Kahneman, 1985). There exists a dynamic, two way relationship between society and the
media. Dominant views of society often alter the ways in which media present and frame
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information, which leads the audience to a “connecting of specific aspects of an event that help
contribute to the public generating specific interpretations of that event (Stefanik-Sidener, 2013).
The National Football League is comprised of multiple competing fields and logics, which
can be viewed through a lens of institutional pluralism. This describes organizations that are
constituted by more than a single cultural logic and “participant in multiple discourses and or a
member of more than one institutional category,” (Kraatz and Block, 2008). For the sake of our
model, early establishment of this is vital; the concept and application of analytics is amorphous
and varied, both amongst organizations and within them. “However, if we accept the notion that
institutions are multi-dimensional entities that are composed of different institutional principles
and logics guiding action, then we should expect that there may be much inconsistency among
these dimensions and logics" (Campbell, 2007). This is compounded by the fact that no two
NFL organizations operate the same, as “hierarchies vary from team to team” (Breer, 2013).
Such diversity allows room for cognitive discourse within the broader homogeneous nature of
football organizations.
Further complicating any theoretical application is the concealed and esoteric nature of
NFL teams. “The outside world has no idea what’s going on in an NFL building a lot of the time”
(Kelly, 2017). The league is intentional in this discretion, and they set up their media apparatus
to keep those outside the league in the dark (Cosentino, 2018). This makes the acquisition of
concrete information difficult and any ensuing analysis hazy. In their applications of legitimacy,
(Deephouse & Carter, 2005; Cassilo & Sanderson, 2017) both turn to textual analysis to infer
meaning. “Dowling and Pfeffer (1975) wrote that norms are reflected in the communication and
writings of a society.” Thus, we turn to this method of textual analysis and media data to capture
Drawing on the work of Scott (1995) and DiMaggio & Powell (1983), we will apply
mimetic and normative mechanisms while largely ignoring coercive pressures. In their stead, we
adopt Scott’s cultural-cognitive perspective. Taken in totality, we use this model in attempt to
explain how isomorphic pressures curb ingenuity, and more specifically, the development of
analytical decision-making.
In their longitudinal study, York & Miree (2015) found a strong presence of structural
homogeneity amongst football teams in the NFL, which acts as a precursor to strategic
isomorphism. The NFL has historically operated with a “league-think” mentality (Vrooman,
2012), leading to “increased homogeneity among firms as a result of deliberate strategic choice”
(York & Miree, 2015). This includes the curbing of any competitive advantages, exemplified by
the establishment of rules that push teams towards a competitive equilibrium. These include the
presence of team salary caps, unbalanced schedules, and a reverse draft order, all in attempt to
create league parity (Zimbalist, 2002; Grier and Tollison,1994; Clark, 2017). “As joint members
of natural cartels, each sports team is only as strong as its weakest opponent” (Vrooman, 2012).
Traditional organizational strategy decisions dictate that firms improve efficiency as a response
to their environment to help ensure survival (Schmid, 2004). For teams in the NFL, this should
theoretically bring in more fans, TV viewers, and merchandise sales. “What we found however,
is that the NFL employs a different logic” (York & Miree, 2015). Rather, teams seem averse to
innovation of internal processes. For the past several decades, both team strategy and player
evaluation have remained static (Berri & Burke, 2011; Brown, 2016). Maintenance of these
reinforced by homogenous league membership. “NFL owners, GMs, and coaches are a
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relatively small group of individuals who know each other, have similar backgrounds, and have
lots of interaction” (Bursik, 2012). This lack of diversity amongst the organizational field further
field, and tends to increase over time. Meyer & Rowan (1977) identify this relationship, claiming
that “formal structures reflect myths of the institutional environment.” This symbolic process
practices, and strategies of an organization, and this process generates isomorphism (Scott,
1987; Zucker, 1987). We can identify a structural aversion to analytics by summarizing media
quotes following the decision of the 2016 Cleveland Browns to hire an analytically-based staff,
one that included co-innovator of the “Moneyball” concept, Paul DePodesta. With the potential
opportunity to bring an innovative process to a largely orthodox league, this hiring was
described as a philosophy “that was a radical departure from long-standing NFL models of
player evaluation and management,” one that was “unprecedented in the NFL,” and “different
from just about any other hierarchy in the NFL” (Cassilo & Sanderson; 2017; Sando, 2016; Orr,
2016). This aberrant structuring stood in direct opposition to the dogmatically acceptable ways
language. Individuals derive and create meaning around word choice as a result of commonly
used language within their organization. “The myths of job titles, occupations, and
organizational charts are "vocabularies of structure” (Meyer & Rowan, 1977). In time, these
myths become legitimized. Viewed through this lens, we are able to establish that the
development and widespread adoption of analytics faces significant structural barriers. “Part of
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the problem with finding analytics’ place in football is the term itself. Often, the perceived
hesitancy to embrace quantitative analysis in the NFL is due to the fact that what is often
conducting business in the NFL has more deeply ingrained aversions to these disparate forms
embedded and subsequently leads to isomorphism (Boxenbaum and Jonsson, 2008). We thus
contend that this environmentally mythicized rejection of analytics has acted as a powerful
Cultural-Cognitive
Perception of role and utility of data analysis in the NFL is an inherently cognitive issue.
We thus turn to Scott (2001), who establishes a focus on how actors’ perceptions of what is an
appropriate practice depend on the taken-for-granted scripts, schema, habits, and routines that
they possess and through which they interpret the world (Scott, 2001). Using this social
NFL coaches. “Coaches teach blocking, tackling and catching, draw up plays to beat coverages,
and largely ignore external analyses” (Brown, 2016). Anecdotal evidence abounds to this
As powerful actors within their organizations, NFL coaches have the greatest potential
impact on the cognitive framing of analytics. “Organizational outcomes - both strategies and
effectiveness - are viewed as reflections of the values and cognitive bases of powerful actors in
the organization" (Hambrick and Mason, 1984). A spectrum exists of those embracing and those
rejecting these concepts. “Yet, there remains resistance, a battleground of thought, and a
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general cloudiness on how far you can take numbers, and how far numbers can take you. And
that, of course, implies the truth about the NFL then, which is that few in football had even given
Despite the presence of homogeneity amongst NFL teams, there exists a diverse
organizational fields, as they can differ fundamentally in their ordering principles, content, and
nature of central assumptions (Friedland and Alford, 1991). Thus, we begin by focusing on the
establish considerable inertia and inhibit the appropriate use of technological innovations"
(Purvis, Sambamurthy, and Zmud, 2001). We propose that NFL coaches have an overreliance
on heuristic decision-making, reinforced through normative beliefs. "It’s devilishly hard for
traditional, non-empirical evaluators to even consider the possibility that quantified predictions
might do a better job than they can do on their own home turf" (Cullen, Myer, & Latessa, 2009).
thought.
- Former Chargers head coach Mike McCoy: “No on piece of paper can tell me this is the
- Dave Gettleman, general manager of the New York Giants: “It is a crock. At the end of
the day, a great player is a great player… I think a lot of that stuff is nonsense. I think it is
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someone who had decided to get into the analytics of it and went through whatever"
(Gonzales, 2018).
- Ken Whisenhunt, former head coach of the Arizona Cardinals, following a big play -
- Dirk Koetter, head coach of the Tampa Bay Buccaneers - “I don’t need a freaking piece
through their public criticisms, establishing greater inertia against any potential change of
Rejection of these precepts often unfold even in in the face of verifiably opposing information.
This is congruent with DiMaggio & Powell (1983), who find that “organizations adopt whatever
practices they believe their institutional environment deems appropriate or legitimate regardless
For fans of NFL teams, there is an implicit assumption that owners and coaches attempt
to maximize their team’s chances of winning. “These assumptions are not likely to be stated, as
they are widely accepted to be true with no need of being tested or verified” (Bursik, 2012).
However, empirical research has consistently shown that NFL teams do not maximize. Romer
(2005) found that teams significantly reduce their chances of victory as a result of their 4th down
choices. His research states that teams choose to punt far more than is optimal. This represents
“an amazing degree of conservatism and failure to maximize” (Bursik, 2012). Thaler and
Massey (2006) discovered that NFL teams display irrational cognitive biases in their behavior
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and decision-making during the annual rookie draft. Kovash and Levitt (2009) found that teams
display a tendency to alternate runs and passes, especially when the previous play was
unsuccessful. Burke’s (2007) analysis provides several useful insights, including the debunking
of numerous traditional “football truths,” including the perceived necessity to run the ball and the
notion that “defense wins championships.” Instead, he found that passing efficiency has the
strongest correlation (.61) with win percentage, followed by defensive interceptions (.39).
Viewed in totality, it is clear teams do not embrace and employ strategies that lead to increases
in expected value, instead relying on “by the book” scripts. Due to their quantitative nature and
the fact that teams still exhibit behavior contrary to these findings today, there is empirical
support for the proposition that NFL teams, by and large, avoid analytical learning and
Mimetic
Under Scott’s cognitive framework, the primary mechanism for isomorphism is mimicry.
March and Olsen (1976) propose that organizations model or mimic other organizations “when
there is a new technology that is poorly understood, when goals are ambiguous, or when the
environment creates symbolic uncertainty.” The NFL has traditionally displayed an aversion to
analytics in large part due to such uncertainty. “A lot of times, when people on the outside are
looking in, I don't know if they truly understand what the data is and where it's coming from"
(Doug Marrone, qtd. Seifert, 2015). Within organizations, Weick (1990) found that individuals
initially display ambiguity regarding the value of new technologies. Former NFL quarterback
Charlie Batch is attempting to help teams integrate these metrics, yet there remains
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considerable cloudiness: “We’ve got it (data, analytics), but we don’t understand it and know
modeling the behaviors of other organizations (March and Olsen, 1977). In the NFL, this
mimicking is so prevalent that it has earned the moniker of “copycat league.” “The old cliché that
the NFL is a copycat league is true because teams are afraid to try things that they haven’t seen
work elsewhere" (Clark, 2018b). This reinforces the notion that teams would rather appear
legitimate than successful and is consistent with the practice of modeling high performing
Sports organizations must attune to the needs of a large number of stakeholders, which
increases isomorphic pressure to appease these manifold groups (Washington and Patterson,
2009; DiMaggio & Powell, 1983). NFL teams must display a requisite level of competency to
their fan bases, and thus adopt these practices “to enhance their legitimacy, to demonstrate that
they are at least trying to improve” (DiMaggio & Powell, 1983). Outwardly to fans, this appears
consistent with what we see as a result of NFL mimicry, as “the imitations rarely work" (Clark,
2018b). When attempting to adopt successful strategy from other organizations, teams often fail
NFL teams obscure the extent of their use of analytics (Battista, 2012), making any
direct form of mimicry difficult. Instead, we propose that teams attempt to model what they view
as demonstrable, legitimized practice. As these quantifiable strategies have not yet crossed this
threshold, we propose that teams reject the utility of such information through a decoupling
strategy. “The sport field is a location at the intersection of the technical and institutional
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environment, which increases the tendency of actions for legitimacy to be decoupled from
actions for performance" (Washington and Patterson, 2009). Resolution of this dissonance
allows teams and coaches to cognitively maintain their preexisting cognitive schema, effectively
effectiveness.
Normative
Perhaps stronger than any isomorphic element is the existence of normative football
beliefs. “Normative pressures come from dyadic relationships where companies share some
information, rules, and norms” (DiMaggio & Powell, 1991). It has been established that creation
significant normative isomorphic pressure that restrict idea development. “If the actions and
behaviors of organizations are grounded in what is socially possible (Meyer, Boli, and Thomas,
1987), then a behavior must be treated like an institutional norm for it to become widespread”
We begin our analysis with a cross-field comparison of normative behaviors between the
MLB and NFL. “The NFL is not the only sports organization with a history of clinging to dominant
ideology" (Cassilo & Sanderson, 2017). Despite the perception of a natural marriage between
baseball and analytical modeling, Major League Baseball faced a number of structural and
cognitive norms in its evolution. We find evidence of similarly institutionalized, normative barriers
that worked to slow the introduction of new ideas. Specifically, baseball had to overcome beliefs
of the “traditional baseball paradigm” (Cullen, et al., 2009). There exists bountiful opportunity to
apply concepts of normative isomorphism to these developments experienced across both the
1st tenet: In-person scouting of players by “baseball men” (Cullen, et al., 2009), a
practice mirrored in traditional football methods as well. “We suspect NFL decision-makers put
more weight on scouting evidence than is justified" (Thaler and Massey, 2006). In describing an
upcoming potential NFL player, an anonymous scout said, "I haven’t seen him in person yet -
and that’s a huge piece of the puzzle for me" NFL Scout” (Burglar, 2018). Les Snead, general
manager of the Los Angeles Rams, described this process in contrast to metric-driven analyses:
“Well, those may be the metrics of the situation. But for me, before you pick that speaker, I want
2nd tenet: In-game decisions should be made based on accumulated wisdom from
insider experiences, regardless of whether these practices hold up empirically (Cullen, et al.,
2009). Bursik (2012) speculates that this non-rational behavior runs rampant in the NFL. "Even
if teams want to maximize expected profits, they may be overly reliant on experience and
intuition as opposed to a more robust examination... it is more possible that various tidbits of
conventional wisdom can develop that are both incorrect and standard practice" (Bursik, 2012).
3rd tenet: Decision-making should be made by intuition, or a “gut feeling” (Cullen, et al.,
2009). A cursory scan of comments from NFL executives reveal the prevalent nature of this
- Vikings general manager Rick Spielman: “We have all those charts and looked at
them. But when the game is going, you still have to go with what your gut instinct
- Former Chargers head coach Mike McCoy: "I'm going to go with my gut decision
on those things… It's all about what you think is best, and what you think is best
- Former San Francisco 49ers head coach Bill Walsh: “Scripting is planning; it’s
contingency planning. You don’t want to live by your instincts” (Mays, 2017a).
Head coach Bill Walsh, architect of the 1980’s San Francisco 49ers dynasty, became a
pioneer of “scripting” the first 25-30 plays of each game (Mays, 2017a). Aware of the potential to
become emotionally biased in the heat of a game, he scripted his play calls to work against
The works of Romer (2005), Thaler (2006), Burke (2007), and Kovash (2009), provide
evidence that teams do not maximize. We are thus left with the conclusion that much of this
accumulated insider “wisdom” is demonstrably false. Coaches often consciously reject empirical
evidence (i.e. information gleaned from analytical evaluation), instead relying on heuristic
decision methods. In doing so, they reinforce normative pressure to keep processes the same,
a form of institutional maintenance. Washington and Patterson (2009), summarizing the work of
(Selznick, 1957; Washington, Boal, & Davis, 2008), describe this process as “the artful repetition
of stories from the past to represent the normative bases of the institution.” Internally,
institutional norms and structural imperatives requires buffering strategies to reduce conflict
interpreted as the collective struggle amongst institutional actors to maintain autonomy of their
work processes. “While various kinds of professionals within an organization may differ from one
another, they exhibit much similarity to their professional counterparts in other organizations.”
(DiMaggio & Powell, 1983). Despite the sport’s evolution over the last several decades, there
remains a tendency to valorize “old school” values, authoritarian hierarchies, and a dismissal of
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intellectualism as meek. Furthermore, there exists a pattern of hiring coaches who have “earned
practice to those who have violated these cultural expectations (Cosentino, 2018). We identify
tradition, high degree of power distance, control over strategy, and exclusionary punishment as
notion that coaching and assessing player talent has “always been done this way” (Brown,
2016). “Much of the league subscribes to the belief that football organizations should be run in a
certain way” (Cassilo & Sanderson, 2017). We speculate that many of the normative values
exhibited by NFL coaches are present in lower levels of the sport. Coaches are trained and
developed with traditional, socially acceptable methods of teaching the game. Normative beliefs
are imbued during this early socialization process as a result of membership in these
contribute to a commonly recognized hierarchy of status, of center and periphery, that becomes
a matrix for information flows and personnel movement across organizations” (DiMaggio &
Powell, 1983). This ultimately results in a homogenizing pressure that drives coaching practices
stems from the fact that despite considerable search for diversity there is relatively little variation
especially visible in the field of sports (Greenwood, et al., 2008). Organizational leaders have
practice (DiMaggio & Powell, 1983). Norms can be explicit or implicit, emergenging “over time
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from interactions among participants in a social system” (Edelman, 1992). Following his arrival
into a new organization, former player and coach Pepper Johnson was instructed by his fellow
coaches to “stay in his lane” (Cosentino, 2018). Not questioning the status quo was an inherent
norm to his new organization, one that was implicitly reinforced. “It’s tough, every time when I
would ask someone about that statement, I couldn’t really get a clear answer" (Cosentino,
2018). Misaligned with the acceptable behaviors dictated by his new organization, colleagues
institutionally attempted to ring in this deviant behavior. Coercive pressures keep institutional
(Greif, 1998).
Aside from deference to status quo, coaches often exhibit an obsession with doing
things their own way, allowing little room for post-professional adaptation. This invokes a key
tenet of normative institutionalism - the desire to maintain autonomy over work (DiMaggio &
Powell, 1983). “Especially in sports, they’re trying to protect their turf. They’re sitting there and
going ‘hey this is the way it’s always been, and why should anything change?’” (Roseman,
2018). Upon encountering a more institutionally moderated NFL team structure, Pepper
Johnson found little room for his input, despite years spent with the division-rival New England
Patriots. “Some people, if it’s not their ideals, then they don’t want to use them. Because they’re
not getting credit for that" (Cosentino, 2018). Head coach Andy Reid, largely considered one of
the more innovative minds in professional football (Clark, 2018a), encountered this early in his
career, when his coaching superiors told him, “Yeah, that looks like a good play—but you know
what? I don’t know that play. When you get your own offense, you go ahead and feel free to put
NFL coaches face tangible risk in their job security, with a mean tenure of only three
years (Brian, 2013). Even in the presence of on-field success, they are less likely to remain in
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their positions for long terms relative to their counterparts in the NBA or MLB (Malone, 2012).
Such tenuous status leads coaches towards risk aversion (Bursik, 2012). In the face of said
pressure, coaches look towards institutional norms, which provide legitimacy and help ensure
survival (DiMaggio & Powell, 1991). Paradoxically, this leads them to reject analytical
advantages that could help ensure their survival. Individuals apply these structures as cognitive
guides on how they should act with respect to new technology assimilation (Scott, 1995;
Orlikowski,1992). Head coach Dirk Koetter - “The percentages say you should go for it almost
every time… but if I don’t get it in this particular game, we might be losing, and I might be out of
here" (Smith, 2018). The prospect of getting fired “inclines coaches to do what everyone else
has done and failed because that is at least defensible in that circle. Doing it the way someone
else has not done it before and failing… well, that is going to get you cast out.” (Bloom and
Sharp, 2018). Teams deficient in player or coaching talent rationally should pursue every
competitive advantage possible. However, Warren Sharp finds that these teams display the
beliefs. “The more structure is derived from institutional myths, the more elaborate displays of
confidence, satisfaction, and good faith, internally and externally” (Meyer & Rowan, 1977).
Institutional theory dictates adherence to normative guidelines provides stability, even at the
expense of efficiency. This holds true in the NFL, as empirical evidence has found that
individual coaching success is negatively related to internal advancement (Malone, 2012). Thus,
we can deduce that NFL coaches have a stronger incentive to accommodate their behavior and
Within organizations, there is a unwritten expectation amongst players and coaches to not “rock
the boat,” as the league is “generally considered a traditionalist league where few teams push
the boundaries” (Davis, 2016). “If executives don’t trust you, they won’t listen to you" (Roseman,
2018). Punishment for these normative transgressions range from verbal attacks to expulsion
from the league. Only a month after being hired as the Browns general manager, Paul
DePodesta found himself victim to such attacks, not only by the media, but his fellow peers as
well. “The 43-year-old executive overheard fellow NFL front office people bad mouthing him and
the Browns at the NFL Scouting Combine” (Mike Chiari, Bleacher Report).
These institutional reprimands can occur within teams as well To ensure that their
domination” to ensure legitimacy and block issuance of any potential sanctions (Scott, 1995;
Orlikowski, 1992). Coach Pepper Johnson experienced these consequences less than two
years after joining the New York Jets. It is not difficult to equate the Patriots, his former
organization, with efficient and innovative success; a model organization that has seemingly
bucked many of these institutional rules. As previously mentioned, the normative value of
“staying in your lane” was communicated to Johnson by his professional peers. However, we
contend that he did not properly attune to these structures of domination. This resulted in a
traditional ways of doing things, which represents normatively accepted behavior amongst the
Patriots. “The only thing I ever heard,” through the grapevine “was that I was over-opinionated"
(Cosentino, 2018). The NFL reinforces this discipline by demonizing and “blacklisting” cultural
violators. "To my understanding, once you’re out of the league it’s hard to get back in"
(Cosentino, 2018).
23
reaction, individuals and organizations rely on legitimized behaviors and thought patterns. As
we have established, analytics in the NFL has not yet reached this ceremonial ascension. Thus,
we contend that there remains a conscious, normative rejection of data-driven behavior and
organization risk. Instead, structures of legitimation are used to quell any non-conforming
Powell, 1983; Meyer & Rowan, 1977). As previously established, there remain untapped market
inefficiencies for teams to exploit through the harnessing of data-driven decision-making (Burke,
Romer, etc.). Although not diametrically opposed, legitimacy and efficiency often work in
opposition. The 2016 Cleveland Browns provide a potent opportunity for a contextual application
with roster control and then hire a data-driven baseball executive over him was unprecedented
in the NFL” (Sando, 2016). We begin by analyzing ways in which the team violated structural
imperatives and normative beliefs. Lacking in both legitimacy and reputation, we propose that
the team did not have sufficient performance measures to challenge the strength of the
Team structuralization imbues commonly held beliefs and myths (Meyer & Rowan,
1977). The Cleveland Browns’ attempt to marry an analytical front office with a orthodox,
professionalized coaching staff did not align with organizational goals or their newfound
24
structural imperatives. Final decision authority over player personnel was never clearly
identified, and speculation of misaligned strategies proved true (McManamon, 2016b). The
personnel pairing with head coach Hue Jackson represented “possibly a ‘very bad fit’ in
Cleveland… and that executive also said Jackson’s coaching staff will not be on board with the
analytics department’s decision making.” (Wilson, 2016). Right off the bat, this created a
In an attempt to challenge traditionally held football doctrine, the team also violated
several culturally institutionalized norms. “This a league of considerable groupthink, and this
hiring and structure will engender considerable disdain” (La Canfora, 2017). Instead of curiosity
or optimism, a large portion of the media focused on the “philosophical differences between the
traditional, scouting-based player evaluation culture in the NFL and the analytics-based
approach to football strategy and evaluation” with a negative stress placed on “how schools of
thought would compete with each other versus how they would coexist” (Cassilo & Sanderson,
2017). As the key architect of this transformation, Paul DePodesta’s status as a critical actor
general manager described DePodesta’s misfit within the broader institutional environment. He
claimed that he was “focused on getting it right as opposed to getting credit -- which is why he
can't survive most front offices." (Fleming, 2016). This is consistent with our previous
propositions that NFL teams value individual reputation over the quality of their output.
Finally, the team did not sufficiently assess the roles of their largest constituents - their
fans. In stakeholder theory, organizations seeking legitimacy must understand and attend to the
legitimate, thereby ensuring future cash flows in the form of revenue (York & Miree, 2015). In
such an environment, legitimacy challenges may come not just from formal coercive bodies, but
25
mobilized social actors as well (Stinchcombe, 1969; Weber, 1968). Together, fans and media
context, exertion of regulative power is not uncommon, as the fate of the coach is often put on
institutionally isomorphic barriers. According to Deephouse & Carter (2005), organizations with
low reputation are constrained in their strategic choices. At risk of attacks and legitimacy
questions, these firms “have little choice but to redouble efforts through greater conformity…
conversely, if a firm chooses a strategy that is different from the industry trend, it will potentially
reduce the legitimacy of the firm as a result of the reduced trust of the constituents and
ultimately decrease the performance of the company" (Törnquist, 2013). Given the Browns’
pre-existing low reputation, media framing created an inexorable link between the team’s
ineptitude and an analytics-derived hierarchy. “Given the Browns’ past failures, the shift to
analytics was also portrayed as a last-ditch effort from a struggling franchise rather than an
innovative approach… In some instances, reporters put less emphasis on analytics and more
focus on the fact that it was the Browns franchise employing that strategy" (Cassilo &
Sanderson, 2017).
Institutional theory views legitimacy as a social resource. For the Browns, this deficit
threatened the viability of their organizational overhaul from the start. Speculation and doubt
was pervasive not just in the media, but amongst league executives as well. "If you love
analytics and want it to grow and succeed in the NFL, then you know Cleveland is a nightmare
environment exerts pressures on them to “initiate change that brings it in line with accepted
standards” (Hanson, 2001). This institutional correction occurred quickly; a 1-31 record over two
years resulted in the termination of the entire personnel staff, a symbolic abortion of analytics in
the NFL. However, it is important to stress that institutionally-derived forces rarely concern
themselves with actual efficiency or output. A sports “dismissal can be interpreted as the
outcome of a highly institutionalized and taken-for-granted script" (Nissen, 2015). In the ensuing
season, the Cleveland Browns, have already topped their combined win total from the previous
two seasons (NFL.com), a sign that the “Moneyball” approach may prove successful given
sufficient time. Under heavily scrutinized legitimacy, however, isomorphic pressures do not allow
Implicit in this failure to fully incorporate an analytical football hierarchy was the potential
acknowledge the role of framing by powerful actors, both internal to the organization and
outside. Critics of the approach “correlated attempt to use analytics with years of ineptitude,
two-way relationship between institutions and their environments. “Organizations are both
sources of institutionalism and recipients of it” (DiMaggio & Powell, 1991). So long as league
executives publicly criticize implementation of these non-conforming strategies, the media will
continue to reinforce those beliefs. In turn, individuals and organizations will cyclically internalize
those values, and display increasingly isomorphic behaviors. Such analysis comes only in the
form of a proposition from this paper. Normative, mimetic, and cognitive isomorphisms interplay
27
subtly and are not always directly traceable. However, we agree with Cassilo & Sanderson that
media framing represent the greatest institutional barrier towards embracing new cognitive
schema. “Once analytics becomes an accepted ideology, it then has the possibility of growing
stronger and becoming dominant. But none of this is possible unless it first becomes a frame of
reference, and that can occur by media framing analytics as a viable philosophy within football.”
institutional change, which at first glance can seem at odds with isomorphism (Scott, 2005). To
fully understand the evolution of NFL analytics would require its own focused pursuit. Thus, we
conclude our model with some potential explanations for why certain innovative organizations
have been able to overcome institutional isomorphic pressures, with many more questions than
Analysis of the Browns’ failure to innovate given their institutional constraints allows for
direct comparison with those teams that have successfully overcome these barriers. The New
England Patriots and Philadelphia Eagles are considered pioneers of analytical modeling within
their organizations, having established in-house analytics departments as early as the 1990’s
(Seifert, 2015; Sharp, 2018). A cursory examination of their successes suggests a positive
connection between data-driven decision models and organizational effectiveness, as the two
teams have participated in multiple Super Bowls this millenia, with a combined six victories
(ESPN.com).
Patriots head coach Bill Belichick, with a background in economics, is the first known
example of a coach to read and apply Romer’s (2005) 4th down findings. Given Belichick’s five
28
Super Bowl victories, “it is not surprising that he would try to get every edge possible” (Malone,
2012). Eagles team president Howie Roseman, nominated 2017 NFL Executive of the Year, has
continued the legacy undertaken by his predecessor Joe Banner. Akin to Bill Walsh, Roseman
argues against orthodox reliance on in-game intuition. Rather, he asserts there must be a
balance and clear delineation between cognitive and emotional processing. “It’s hard to
separate the emotion. That’s why we have analytics… subjective and objective” (Roseman,
2018).
Establishment of these social credits allows them to continue advancing their competitive
advantages. So why are these teams praised for the “innovative” uses of analytics while others
are questioned? The answer is not entirely clear, but we propose that they represent
reputation" (Deephouse & Carter, 2005). In the face of isomorphic pressures, organizations with
strong reputations are permitted to exhibit non-conforming behavior, due to the presence of
“idiosyncrasy credits” (Deephouse & Carter, 2005). The most surprising difference between high
and low status organizations is represented by the relationship between innovation and
reputation. “If innovation directly affects reputation, then it is more likely to diffuse rapidly, to be
retained by the organization" (Zucker, 1987). For the Cleveland Browns, a negative association
structures and behaviors. Yet, for team’s like the Eagles and Patriots, these innovations have
received praise (Clark, 2018b). These differences in perception provide strong support of
Successful implementation of analytics by the Patriots and Eagles highlight the necessity
for organizational clarity, alignment of imperatives, and total commitment. Within institutions,
conditions more adaptive to technology assimilation (Orlikowski, 1992). This begins with support
from ownership, as pervasive risk of dismissal drives coaches towards risk-aversion. “The
operational similarity among NFL franchises starts with ownership and trickles down to other
organizational areas, including game strategy and personnel decisions" (Cassilo & Sanderson,
2017). Eagles owner Jeffrey Lurie is outspoken in the team’s commitment to data-driven
decision-making through all levels of the organization, including applications by head Coach
Doug Pederson. “And it doesn’t matter if three, four, five times in a row, we do things that don’t
work out. He’s got support from myself and everybody else. There is no downside to taking
Farrar (2018) claims that NFL teams only innovate when absolutely necessary - in the
face of potential termination. “It’s entirely rare for any football innovation to occur without an
owner, general manager, coach, group of players, or single player up against the wall and
looking for a way to succeed.” Professionalized coaching norms typically reserve this as a last
resort. We speculate this is due to homogenized parity that the league seeks to maintain. “NFL
coaches tend to be late adopters of schematic trends—in part because pro talent levels are so
even, unlike in college, where overmatched desperation spurs innovation” (Vrentas, 2018).
Major League Baseball presents similar institutional forces that would more naturally compel
innovation than the NFL, as there exist less balanced schedules and no hard salary cap
(Zimbalist, 2002; Grier and Tollison,1994). Furthermore, NFL teams pool and share over two
thirds of total revenue (Vrooman, 2012), and thus face less financial incentive to innovate. A
shift in the past two decades has seen unshared, team-specific NFL revenue climb from 10% to
30
counterrevolution in unshared venue revenue” (Vrooman, 2012). Thus, we contend that there is
a weakening of regulative isomorphism amongst NFL teams that may be allowing greater
challenges to the institutional environment. This potentially explains why certain teams have
If NFL teams truly do mimic legitimized practices seen in other organizations, then why
are there still so many teams not embracing analytics? Bursik (2012) invokes behavioral
economics to explain irrational decisions by various parties with diverse interests within an NFL
organization. Such agency bias often results in non-optimal outcomes. “So what is good for the
top leadership, and even for the organization as a whole, leads to behavior that seems
nonrational when analyzed in its own terms" (Freeman, 1999). As evidence by decades of
non-optimal team decision-making, empirical validity of data will not suffice to change the
current paradigm. Rather, this can only occur following the passing of a critical threshold in
which the analytics becomes positively associated with legitimacy. The more numerous the
adopters of a practice, the more widespread its acceptance and the greater its legitimacy
organizations, these practices must become legitimized. Only through clear and repetitive
failures of old customs do individuals search for new, more efficient ways of operating. When
this does occur, institutions display an expediency in the adaptation of internal processes
(Kasper and Streit, 1999). According to NFL analyst KC Joyner, the analytics trend “is not going
to take off in football until someone wins with metrics like the Red Sox did in baseball… Until
that happens and everyone catches up, analytics are going to give teams that are already using
the methods, like the Patriots, a competitive edge” (qtd. Sauser, 2008).
31
states that “while technologies affect institutions, institutions surely affect the adoption of
exhibit inertia and often inhibit the appropriate use of technological innovations (Purvis,
top-down criticisms of institutional theory, introduces actor agency within institutions (Miceclotta
2013; Washington and Patterson, 2009). The theory identifies a fundamental misalignment
between the roles and needs of social actors within those institutional arrangements (Seo and
Creed, 2002). We have traced institutional logic through each component of our model as a
means of the cognitive perception of analytics. We would thus be remiss to neglect any
theoretical assessment of logic shifts. “Maybe the contending logic was always ‘lurking in the
shadows’ in the organizational field and eventually gained enough support to challenge the
Through the lens of our theoretical framework, Scott (2005) acknowledges that the three
pillars of institutions may not always be in alignment, and that they may undermine one another.
We have established the immense power of NFL normative isomorphism. The league remains a
complex institutional field, comprised of multiple competing logics, viewpoints, and objectives.
To create a true ideological shift, it is incumbent upon powerful actors such as coaches and
owners to change these current negative frames. Those with power must consciously
deconstruct prevailing institutional structures, introduce new models to facilitate technology use,
and reinforce norms that value the use of the technology (Kwon and Zmud, 1987).
institutional pressures and their constraining effects on idea evolution, specifically the usage of
analytics amongst teams in the National Football League. Teams imbue mythicized, socially
constructed beliefs in their formation of structure. In the NFL, these create the first institutional
unclear relationship between inputs and outputs, teams turn to their external environment
through mimicry. Normative behaviors acts as guidelines for acceptable practices. Violations of
these institutional elements can lead to sanctions from the environment. Thus, actors and
organizations are increasingly led back to narrow, homogenized practices, further limiting the
potential for any innovation amongst NFL teams. Applying Deephouse & Carter (2005), we
propose that measures of legitimacy and reputation have a trickle down effect to decisions
made by football teams. In cases of low reputation, teams run the risk of questioned legitimacy,
exacerbated when they exhibit non-conforming behavior. Finally, we view the shifting cognitive
perception of analytics using several potential explanations for institutional change. Construction
of this model, while based largely on textual analysis and non-empirical evidence, present
edge of embracing data-driven analysis as a valid and legitimate practice. Now more than ever,
there are teams embracing their potential utility. “Analytics in the NFL have moved well beyond
the point where a team hiring a consulting firm to run numbers constitutes outside-the-box
thinking" (Breer, 2017). Several teams have fully-staffed analytics departments which work
closely in tandem with their coaching staffs to scout opponents, create gameplans, and execute
personnel decisions (Breer, 2017). This type of data literacy provides a potentially seismic
advantage for teams “that have studied and figured out how to apply” these concepts
33
(Roseman, 2018). The past few years have seen teams slowly start to follow the prescriptions
laid out in Romer (2005), Burke (2007), and Kovash and Levitt (2009), “an indication that the
league may finally be realizing that passing is more efficient than running" (Kelly, 2018).
We end with one final hypothetical suggestion: Innovative organizations leverage their
analytics. "Lots of teams are criticizing it in public and using it in private" (Fraser, 2016). When
anonymous NFL general manager expressed bewilderment at their candor (Battista, 2012).
Such duplicitous manipulation potentially creates the opportunity to further extend and ensure
the sustainability of competitive advantages. If Deephouse & Carter are correct in their
innovative behavior, then might there be a multiplying effect where these teams continue to
push further ahead, a case of the “rich getting richer?” And in turn, could this cause an even
stronger coercive response from the league, which does everything in its power to preserve
parity (Clark, 2017)? This question remains one of many potential future research opportunities.
Application of institutional theory into an NFL context remains ripe with investigative
opportunities, both in terms of better understanding NFL behavior as well as an empirical testing
ground for contemporary theory. The discovery of NFL homogeneity and strategic isomorphic
(York & Miree, 2015) and identification of the role of media and fans in analytical framing
(Cassilo & Sanderson, 2017) are critical building blocks for any application of institutional theory
into the NFL. The models and propositions in this paper aim to help add detail and context to
First, the NFL and football culture would benefit from closer scholarly examination.
Similar to Deephouse & Carter (2005) and Cassilo & Sanderson (2017), we relied on textual
inference to examine isomorphic forces in the NFL. This inherently entails a selection bias, one
that could be mitigated through established, reproducible research on football norms, beliefs,
The conceptual nature of this type of analysis allowed us a good deal of speculative
freedom. The next step forward for this research would involve empirical modeling and testing.
Are analytically-inclined teams more successful than their counterparts? Do they display a
quantitative analyses, as NFL teams closely guard as much information as possible. However,
acquisition would allow the chance to test for the validity of some of the applications espoused
in this paper.
In our analysis, we largely ignore the role of coercive and regulative isomorphic
pressures. Central to seminal works by DiMaggio & Powell (1983) and Scott (1995; 2001;
2005), this analysis focuses on the formal and informal relationships between organizations and
There remains the possibility that aforementioned league-wide revenue changes represents a
weakening of NFL institutional pressure. Shifting and increasingly diverse fan membership,
through the booming popularity of fantasy football, may also potentially have a role in
decentralization of NFL resources. More thorough analysis of these forces could yield potential
insights.
We suggest NFL normative guidelines as the strongest enforcer of collectively held and
“blacklisting.” There exists numerous papers on the NFL’s “kneeling” and social justice
35
controversy. However, specific application of institutional theory could provide the framework to
explain the demonization of Colin Kaepernick (normative) and the potential of league collusion
neoinstitutional theory (Scott, 2005). Selection of a single method could yield insights into the
cognitively they are comprised of a large diversity of thoughts and opinions. Application of
An examination of power dynamics between owners, coaches, and personnel could help shed
A return to the 2016-2017 Cleveland Browns is but one of many opportunities to look at
the role of coaching political clout. Prior to his termination less than halfway through the 2018
season, there was an emerging narrative of head coach Hue Jackson as the worst coach in the
NFL. Yet, despite being at the helm of Cleveland's 1-31 stretch over this two year period, the
analytics personnel department were ceremonially fired, while Jackson was able to convince
ownership that the team’s failures did not fall on his shoulders. “In faltering corporations
selection may occur on political rather than economic grounds” (DiMaggio & Powell, 1983). A
potential pairing with our legitimacy analysis could add further context to the potency of
Bursik (2012) provides strong evidence of non-maximizing team behavior in the NFL,
research that we have used to exemplify cognitive aversion to empirical self-scouting and
evaluation. In his findings, Bursik suggests several cognitive biases to explain how individuals
resolve this dissonance, including agency bias, prospect theory, familiarity bias, and Ellsberg
36
Paradox. Contributions from the field of behavioral economics could help shed more light on
Finally, there exists an opportunity to expand upon the findings of Cassilo & Sanderson
(2017). Over the past few decades, we believe that the NFL has lost exclusive control over its
agenda-setting platform. With the rise of third party coverage, the league no longer can hide its
inefficiencies as easily. There have been numerous scholarly explorations of this phenomenon,
although they have been analogous to the mishandlings of disastrous public relations events.
However, we postulate that there is a growing aggregate of football intelligence, both among
fans and media. Through online discourse, traditional football beliefs are being challenged
empirically, through works such as Romer (2005) and Burke (2007), leading to discarding of
inefficient team performance, which hypothetically could reduce the intensity of organizational
institutional change, in which the external environment gets seriously ahead of any incremental
adaptations. This can be brought about by shifts in technology, law, or public awareness. Thus,
there is present an opportunity to explore the role of increasing public awareness (fan
this research undertaking. Evan Silva, 2017’s most cited fantasy football analyst on Twitter,
describes the NFL’s institutional tendency to reject innovation as the “cocoon” (Silva, 2018).
have tried to answer through our model construction. Warren Sharp, publisher of the 2018
Football Preview, provides perhaps the most robust statistical evaluation of NFL play calling,
evoking the level of analysis found in baseball’s sabermetrics. Matt Waldman has published
37
numerous articles exploring the role of institutional forces in the NFL. This includes the biased
tendency for teams to give a disproportionate ratio of playing time to early NFL draft picks over
higher performing players picked later (Waldman, 2018), an exemplification of the institutional
tendency to decouple legitimacy pursuits from organizational efficiency, in this case the attempt
In conclusion, we suggest that NFL teams will eventually be forced to stop ignoring the
validity and legitimacy of analytical decision-making. “Despite the efforts of institutional leaders
to maintain norms, institutions can become disrupted and changed" (Nite, 2018). The ability of
dissolution of institutional NFL pressures. “To the extent that behavioral anomalies are driven by
irrational factors, shining a light on the irrationality should eliminate the anomalous behavior
over time as long as the objective really is to maximize expected profit” (Bursik, 2012). “Just as
it did with baseball in the early 2000’s, evidence in favor will mount over the years, as the fossil
finds have for evolution - to the point where only those in the traditional faith will deny its
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