1.

Contractual Terms & Conditions:

We have used your latest Support Renewals to determine your license entitlement. The Support
Renewals show Oracle’s current metric definitions, which we have taken into account for this
Health Check. In some cases, this current metric definition might differ from the one in the
original ordering document, which still is applicable to your licenses.
2. Customer Definition:
We have assumed that all software licenses were bought by the highest-level entity and can
therefore be used by all legal entities, business units and/or (majority owned) subsidiaries
within your organization. If however part of the licenses were bought by lower level entities,
usage may be restricted to these entities and licenses cannot be transferred to other entities.
3. Internal Business Operations vs Hosting:
We have assumed that all software licenses are being used for your own internal business
operations only. In case you are using the Oracle programs for the business operations of a third
party, Oracle may require separate (proprietary application) hosting licenses which allow such
usage.
4. License Level: Full Use, Application Specific Full Use (ASFU) or Embedded:
Can you explain the difference between them? Also with e.g.
We have assumed that all software licenses were bought on a Full Use basis and can therefore
be used in conjunction with any application. However, you may have obtained other additional
usage rights through a third party solution provider, which includes the (restricted use) right to
make use of the Oracle Database programs and/or associated options. These licenses are called
Application Specific Full Use or Embedded Software Licenses.
5. Third party Support:
If we see technical support maintenance renewal documents, which are not from Oracle
Support itself (e.g. Rimini Street or Spinnacker) then contact the onboarding team for further
guidance.
What does it mean third party?