Assessment 1:

Three Different WHS training activities:

Providing a safe workplace in hospitality

Your organisation’s ability to deliver effective WHS education to hospitality workers will depend
on your own ability to identify the most immediate hazards. The most common risks and
hazards for these workers include:

● Manual handling: Activities that involve the lifting and carrying of heavy objects, manual
handling injuries make up 28 percent of all workplace ailments according to the Victorian
Government. Educating staff in correct handling procedures and providing equipment to
assist with lifting and carrying can help alleviate some of the stress on workers.
● Slips, trips and falls: Working with food and drink exposes employees to hazards from
spilled substances. In tight quarters with large, heavy machinery, a slipping worker can
easily injure themselves. Ensuring workers know to clean up any spills immediately, and
clearly signpost hazardous areas, is smart WHS strategy.
● Knife injuries: Kitchen staff should all be well trained in safe and effective knife
handling, but accidents still regularly occur in busy, high-pressure working environments.
● Food handling: A critical concern for keeping customers safe as well as the workers
themselves, being trained in correct food handling procedures is vital. Avoiding
contamination of food due to inadequate temperature control and effective cleaning
procedures can reduce the chances of illness.
● Fatigue: Hospitality workers traditionally work long hours at irregular times of day, and in
environments that can be hugely stressful. Ensuring staff have adequate breaks and
manageable shift schedules is the responsibility of any organisation.

Training session plan:

Coach name: Jack

Learner name: Smith

Need for training: eg. Chicken Kiev going out not cooked through

Goals of the training program: To ensure Kiev's are cooked through correctly.

Facilitation techniques to be used: New technology

Structure Learning activities to be undertaken

Introduction of session Tell about the WHS training activities.

Final meeting and coaching session
There should be a proper meeting daily 1
hour need to discuss with the staff and
provide proper training and coaching to the
person regarding the handling of the
equipments.

Tools and equipment needed: New technology machines, new knifes for the
kitchen .

Feedback Feedback should be collected from every

customer or the employee who is working
there

Methods to be used: New technology method is used in the kitchen

, new machines are used

WHS issues to be considered Yes what issues are considered, the handling
of the equipment should be properly, the knife
should be used properly.

Agreement Learner
signature………Smith………...Date……19
Dec 2019….

Facilitator
signature………John………Date……19 Dec
2019….

Training feedback form:

Learner : Smith Date: 19 Dec 2019

Coach: Jack

Please indicate with a tick the appropriate response.

SA= Strongly A-agree N-Neutral D-Disagree SD-Strongly

agree Disagree

My motivation Agree, Need to learn

and capacity many new
to learn has things such
increased as working in
because of team.
this
relationship

My self- Neutral Confidence

confidence has been
has increased.
increased
through this
relationship.

The Agree The WHS

facilitation activities
techniques have to see
and learning
activities
we're
appropriate.

The facilitator Agree Yes it is

considered considerable.
my learning
style and
characteristic
s.

The facilitator Disagree Lot of time is

provided there to
enough time discuss with
for discussion the person.
and
interaction.

I was given Neutral Whatever i

the need to
appropriate require
support to everything is
meet my there.
learning
goals.

Did you Agree Yes I

achieve your achieved
learning
goals.

What were Neutral Every staff

the overall should know
benefits of about
the learning everything
relationship.

What aspects Agree There is

of the nothing to
learning change.
relationship
would you
change.

Meeting Agenda:

Meeting / Project Pax hotel kitchen

Name

Date of meeting: 19 Dec 2018 Time 11:00 am

Meeting facilitator John Location: ABC auditorium

Name Department/ Email Phone

Division

Jack Front house Jackfronthouse@gm +61352638483

ail.com

Mexico Kitchen staff Mexicokitchen@gmai +61983576235

l.com

Dustin Chef Dustinchef@gmail.co +61637463846

m

Topic Owner Time

WHS activities that is related to the hospitality Smith 2:00pm

Need to give proper training and Smith 4:00pm

coaching to the staff about the
handling of the machines and the
equipments they are using , check
that the food is properly cooked or not
. Need to give proper trainings

Description Name Date Due

 The training should be done daily , 1 hour , Smith 19 Dec 2018
tell the staff about the new machines
,different WHS activities.

Assessment 2 :

Implement and monitor procedures for identifying hazards and assessing and controlling
risks.
Identification of hazards

METHODS OF IDENTIFYING HAZARDS:

Systematic Safety audits Workplace inspections
identification:

Incident/Accident Consultation
investigations

Illness & injury records Health & Environment

monitoring

Incidental identification: Complaints Observation

Anecdotal New information

What hazards do I need to identify?

The person conducting the business or undertaking (PCBU) is responsible for identifying
hazards which may be present in the workplace, including those arising from:
● work premises, including the access and egress
● structures and buildings
● work practices, work systems and shiftwork (including hazardous processes,
psychological and fatigue related hazards)
● plant (including the transport, installation, erection, commissioning, use, repair,
maintenance, dismantling, storage or disposal of the plant)
● traffic and transport movements at a workplace
● hazardous chemicals (including the production, handling, use, storage, transport, or
disposal)
● presence of asbestos and how it is handled, treated or removed
● hazardous manual tasks and ergonomics
● layout and condition of the workplace (including lighting and workstation design, airborne
contaminants and hazardous atmospheres)
 ● biological organisms, products or substances
● physical working environment (electrical, drowning hazards, fire hazards, explosion
hazards, slips, trips and falls hazards, contact with moving or stationary objects, falling
objects, noise, heat, cold, vibration, static electricity)
● confined spaces
● remote or isolated work
● high risk work
● violence, harassment, bullying, intimidation, aggression.

Classification of hazards — to help with hazard identification

Hazards include the work practices and systems used to perform work as well as physical,
chemical, biological and psychological aspects.

Physical: Examples include noise, light, UV radiation, ventilation, air quality, temperature,
working at height, manual tasks, machinery, nip points, plant, equipment, mobile plant, vehicles,
electrical, slips/trips and falls hazards, etc.

Chemical: Examples include poisons, dusts, fumes, gases, hazardous chemicals including
dangerous goods, oxidising agents, flammable solids/liquids/gases, radioactive substances,
cleaning chemicals, etc.

Biological: Examples include parasites, plants, harmful bacteria, viruses, fungi, moulds,
infectious agents, contaminated specimens, body fluids, etc.

Psychological: Examples include stress, repetitive work, shift work, violence/aggression,

bullying, excessive work load, etc.
When must hazards be identified?

The PCBU must ensure that effective procedures are in place and are implemented to identify
hazards. This will include:
● when designing workplaces, plant, structures and systems of work
● immediately before using premises for the first time as a place of work
● before and during the installation, erection, commissioning or alteration of plant in a
place of work
● before changes to work practices and systems of work are introduced
● before hazardous chemicals are introduced into a workplace
● while work is being carried out
● when new or additional information relevant to the health or safety of workers (or others
who may be affected) becomes available from an authoritative source
● following an injury, near miss, incident or accident.
Examples of hazards which can be found in the workplace include:
 ● machinery which is inadequately guarded or fenced
● materials handling/manual handling or objects, persons or animals
● chemicals which may harm a person in some way, such as burn the skin, poison, or
ignite
● working at heights, so that a person or object could fall
● working beneath a process where something could fall on the person below
● working in excessively hot or cold conditions, or outdoors or otherwise exposed to
UltraViolet light
● working around moving vehicles and moving plant and equipment
● working with animals
● working with electricity
● dusty air (health hazards) or accumulated dust or fibres (dust explosion hazard)
● excessive vibration
● noise levels
● working in poor postures
● working in confined spaces such as vessels, drains, pits, silos, etc
● biological hazards such as organisms, waste or substances
● psychological hazards
● asbestos installed or handled in the workplace
● workplace violence, bullying, harassment, aggression
● shift work or night work
● people whose behaviour is influenced by drugs, alcohol, physical or psychiatric
impairment
● energy sources such as laser, radiation.
Useful tools in the identification of hazards in your workplace

This list is not exhaustive, and you may have additional techniques:
● workplace inspection templates which may be modified to specifically suit your
workplace or process
● consultation with workers, health and safety representatives or committees
● internal and external audit reports
● Standards and Codes of Practice which are relevant and applicable
● industry groups, conferences and professional associations
● communication across an organisation operating at multiple sites
● accident, injury, incident reports and investigations

Assessing risks
A risk assessment builds knowledge and understanding about hazards and risks that have been
identified so that informed decisions can be taken about controlling them.
Risk assessment involves:
● determining what levels of harm can occur.
● determining how harm can occur.
● determining the likelihood that harm will occur.
Step 2 – Assess risks
Risk assessment is a process for developing knowledge and understanding about hazards and
risks so that sound decisions can be taken about control. A formal risk assessment is
unnecessary if the knowledge and understanding already exist. However, there will be many
times when a risk assessment is the best way of building knowledge and understanding.
Risk assessment assists in determining:
• what levels of harm can occur
• how harm can occur
• the likelihood that harm will occur.
A risk assessment will provide knowledge to make informed decisions about controlling hazards
and risks. The risk assessment needs to be tailored to the situation and to the organisation in
which it is conducted; it can be as simple as structured discussion during consultation or it can
be more elaborate and formal.
When should a risk assessment be done?
A risk assessment should be done when:
• there is only limited knowledge about a hazard or risk, or about how the risk may result in
injury or illness
• there is uncertainty about whether all of the things that can go wrong have been found
• the situation involves a number of different hazards that are part of the same work process or
piece of plant and there is a lack of understanding about how the hazards may impact upon
each other to produce new or greater risks.
There are common events in the life of an organisation when a risk assessment should be done.
These events typically result in a lack of understanding about OHS hazards and risks or what
needs to be done to control them.
When a risk assessment is not necessary
Many hazards and risks are well known and have well established and accepted control
measures. A formal risk assessment is not required when:
• OHS laws require some hazards or risks to be controlled in a specific way - these
requirements must be complied with
• other laws require specific risk controls to be implemented, eg gas and electrical safety and
dangerous
goods laws - these requirements must also be complied with
• a WorkSafe Compliance Code or other WorkSafe guidance sets out a way of controlling a
hazard or risk and the guidance is applicable to the situation – this guidance can simply be
followed
• there are well known and accepted controls that are in widespread use in the particular
industry, that are suited to the circumstances in the workplace and provide acceptable control of
the hazards or risks - these controls can simply be implemented.

Implementation of risk controls and monitoring them

Controls that are put in place to protect the health and safety of people need to be monitored to
ensure that they work as planned. This requires checking them and ensuring that processes are
put in place to identify and quickly fix problems.
Checking controls
Checking controls involves the same methods as in the initial hazard identification step (step 1),
and creates the loop in which workplace health and safety measures are maintained.
Common methods used to check the effectiveness of controls are:
• inspecting the workplace
• consulting employees
• testing and measuring
• using available information
• analysing records and data.
Any failures in current controls should become apparent if these checks are made on a regular
basis.
Mandatory review of controls There are certain situations where the OHS Regulations
require hazard and risk control measures to be reviewed and, if necessary, revised. These
situations generally arise when:
• The hazard or risk changes. This can occur if there is a change to the thing, work process or
system of work that gives rise to the hazard or risk.
• The current control measures do not adequately control the hazard or risk.
• An HSR requests a review on reasonable grounds.Refer to the OHS Regulations to find out
more information about the mandatory review of controls.
Maintaining effective controls
Maintaining effective controls to withstand the impacts of changed operating conditions requires
a number of things to be put in place. The following elements are necessary to maintain
effective controls over time:
• Allocated accountability for health and safety – accountability must be clearly allocated at
various levels of management to ensure procedures are followed and maintained.
• Regular consultation – risk controls are more effective where there is initial and ongoing
consultation with employees and HSRs.
• Effective communication – risk controls are more effective where procedures are
communicated in appropriate language, and signs and symbols are used.
• Up to date training and competency – risk controls, particularly lower level controls, depend on
all workers and supervisors having the appropriate competencies to do the job safely. Training
should be provided to maintain competencies and to ensure new employees are capable of
working safely.
• Up to date hazard information and risk assessments – information about hazards, such as
plant and substances, may be updated by manufacturers and suppliers from time to time, and
needs to be checked to make sure controls are still relevant. Changes to operating conditions or
the way activities are carried out may also mean that risk assessments need to be updated.

Checking control outcomes

A good process for checking controls should test the ongoing effectiveness of control measures.
If problems are detected, go back to any point in the methodical approach, review your
information and make further decisions about risk control.
Getting ready – implementing an approach that suits the organisation
WorkSafe expects duty-holders to establish a system for controlling hazards and risks that
ensures effective controls are implemented and maintained, and which is suited to the
organisation.
The method in this guide needs to be adapted so that it will work effectively in the workplace.
This will be influenced by:
• what the organisation does
• the way the organisation is managed and organised
• the size of the organisation
• the number of hazards and hazardous processes
• the types of hazards and risks
• the level of harm hazards and risks may cause.
Large organisations with many hazardous processes, large numbers of staff and layers of
management will benefit from establishing formal processes to ensure consistency and certainty
of results.
Any organisation (small or large) that has highly complex hazards with the potential to cause
significant harm should also have formal processes to ensure that the hazards and risks are
rigorously analysed and understood, and that control measures are formally assessed for
effectiveness.
For smaller organisations that do not have high risk processes, less formal approaches may be
used that rely on a minimum set of procedures and documentation. All people involved in the
steps to controlling hazards and risks must have the necessary skills to contribute.This may
mean providing briefings on the approach adopted for the workplace or it may mean providing
training. In some circumstances, it may be necessary to engage an OHS specialist.

The Three items of potential danger are as follows:

Fire:
Sometime there should be a fire in the campus. So it is very difficult for the students to handle
that situation.

We should have to place:

● Fire extinguishers in the campus.
● All the extinguishers are giving proper service every 6 month.
● Fire exits signs are in working order.
● Exit doors are not blocked.
● Exit doors can easily be opened.
● Fire alarm is in working order.
● Emergency plan is displayed.

Electrical:
Sometime there should be a sparking in the plugs and the shortage of electricity. It may damage
the computer system.

Need to keep in mind:

● No broken plugs, Sockets and switches.

● No Frayed or damaged leads.
● No temporary leads on the floor.
● Portable power tools in good condition.

Floors:
Sometime the floor is wet and there is lot of chances for the person may slip.

Need to do:
● Surface with no large cracks holes or trip hazards.
● Floors are free from greece and oil etc.

Assessment 3 (Written assignment) :

Que 1.
Ans:- Work Health and Safety Act 2011

Que 2:-

Ans:- Hierarchy of hazard control is a system used in industry to minimize or eliminate

exposure to hazards. It is a widely accepted system promoted by numerous safety
organizations. This concept is taught to managers in industry, to be promoted as standard
practice in the workplace. Various illustrations are used to depict this system, most commonly a
triangle.
The hazard controls in the hierarchy are, in order of decreasing effectiveness:

● Elimination
● Substitution
● Engineering controls
● Administrative controls
● Personal protective equipment

Que 3:-

Ans:- 1. Leadership commitment

2. Consultation

3. Manage the hazards

4. Information, Training and Supervision

5. Maintain Safe workplace

Que 4:-

Ans:- Employers must, so far as is reasonably practicable, provide and maintain for their
employees a working environment that is safe and without risks to health. This responsibility
extends to independent contractors and their employees, in relation to matters over which the
employer has control. Employers must also ensure that non-employees are not exposed to
health or safety risks arising from the conduct of the employer’s undertaking. Employers must
monitor workers’ health and conditions at work, and provide appropriate OHS information to
workers.

The OHS Act 2004 imposes a duty of care on a range of workplace parties, including
employers; self-employed persons; designers of plant, buildings or structures; manufacturers,
importers and suppliers of equipment and substances; and people who install, erect or
commission plant or structures. Duty-holders must ensure, as far as is reasonably practicable,
that they are not exposing people to health and safety risks arising from the work.

Employers’ duties
Employers must, so far as is reasonably practicable, provide and maintain for their employees a
working environment that is safe and without risks to health. This responsibility extends to
independent contractors and their employees, in relation to matters over which the employer
has control. Employers must also ensure that non-employees are not exposed to health or
safety risks arising from the conduct of the employer’s undertaking. Employers must monitor
workers’ health and conditions at work, and provide appropriate OHS information to workers.

Duties of self-employed persons

Self-employed persons have similar duties to ensure that people are not exposed to health or
safety risks to their arising from their undertakings.

Employees duty

Employees have a duty of care toward their own and others’ safety. They must cooperate and
comply with health and safety requirements.

Duties of other persons

Other persons with management or control of a workplace must ensure so far as is reasonably
practicable that the workplace and the means of entering and leaving it are safe.

Designers, manufacturers, importers and suppliers, and people who install, erect or commission
plant have corresponding responsibilities to ensure plant, substances and structures are safe
when used as intended.

Que 5:-

Ans:- A person conducting a business or undertaking must ensure, so far as is reasonably

practicable, the health and safety of workers, and that other persons are not put at risk by its
work. Risks that arise from work must be eliminated so far as is reasonably practicable. If a risk
can’t be eliminated, it must be minimised so far as is reasonably practicable. This fact sheet will
help you to decide what is reasonably practicable in your circumstances.

Que 6:-

Ans:-

● take reasonable care for their own health and safety

● take reasonable care for the health and safety of others
 ● comply with any reasonable instructions, policies and procedure given by their employer,
business or controller of the workplace.

Que 7:-

Ans:-

● Identifying and assessing risks to health and safety; deciding ways to eliminate or
minimise those risks; deciding on the adequacy of facilities for worker welfare;
● Proposing changes that may affect the health and safety of workers;
● When deciding on procedures for:
o Consulting with workers
o Resolving work health and safety issues
o Monitoring workers’ health
o Monitoring conditions at any workplace under the management or control of the
PCBU
● Providing information or training for workers; and
● Other activities as described under the regulations.

Que 8:-

Ans:-You must continually and comprehensively make sure that your business keeps workers,
volunteers and visitors safe while they are at work. This is called ‘due diligence’. It is your legal
duty to exercise due diligence to ensure the business complies with its WHS obligations.

There is an obligation on officers of corporations and other entities to exercises due diligence to
ensure that the business or undertaking for which they are responsible complies with it work
health and safety obligations.

The reasonable steps you must take include:

1. maintaining up-to-date knowledge of work health and safety matters as they apply to
your specific operation
2. understand the nature of the business and its hazards and risks
3. ensuring the business has, and uses, appropriate resources and processes to eliminate
or minimise risks to health and safety associated with the operations of the business or
undertaking
4. ensuring the business or undertaking has appropriate processes to receive information
about incidents, hazards and risks, and can respond to that information in a timely
manner
5. ensuring the business has processes – and implements those process – to comply with
any WHS obligation
6. verifying that these steps have been carried out.

Each workplace is different. To comply with your due diligence obligations, you need to
carry out a specific and detailed assessment of the health and safety implications of the
range of work carried out by your business or undertaking.
Que 9:-

Ans:-

1. Regular employee performance reviews

2. Team meetings

3. Suggestion box

Que 10:-

Ans:- According to the OHS / WHS legislation in NSW, Australia. Here is outlines some of the
most significant legal consequences of failures in responsible research conduct. It looks at the
most authoritative guide to responsible research conduct, the Australian Code for the
Responsible Conduct of Research and the types of behaviours the Research Code identifies as
constituting a "breach" or "research misconduct", as well as the suggested process
forresponding to allegations of research misconduct. The Australian Code for the responsible
conduct of research – the guide to responsible research

The Research Code, published in 2007, was jointly developed by the National Health and
Medical Research Council, the Australian Research Council and Universities Australia. Its
purpose is to guide institutions and researchers in responsible research practices. The
Research Code is not a law and failure to comply with it does not, in itself, amount to a breach
of the law. Its practical authority derives from the authority of the peak agencies that have
developed. Any legal significance from breaching the Research Code or other code or policy
arises when a legal instrument creates legal obligations to comply with the Research Code or
that other code or policy.

Que 11:-

Ans:-

● provide evidence of your proactive health and safety management;

● ensure that management is aware of organisational performance;
● assist with continuous improvement;
● demonstrate a commitment to continuous improvement in health and safety
performance;
● enable a more effective performance; and
● ensure review of individual managers’ health and safety performance.

Que 12:-

Ans:-

● hazards that have been reported

● WHS consultation meetings with workers
 ● training conducted internally and externally, including attendance registers
● investigations of near misses, incidents, and accidents
● people trained in first aid
● maintenance schedules and maintenance conducted
● WHS inspections conducted
● personal protective equipment issued
● emergency evacuation drills conducted
● health monitoring conducted, and the results of these
● workplace environmental monitoring
● confined space entry
● hot work permits for hot work conducted
● WHS documentation prepared
● purchasing where WHS implications have been considered
● subcontractors WHS management systems
● WHS system review
● Risk assessment

Que 13:-

Ans:- Worker participation is essential to keep workplaces healthy and safe. The best health
and safety outcomes are achieved when a PCBU and its workers work together. Worker
representatives are one way for workers to participate in improving work health and safety.

Well-established ways for worker engagement and participation include Health and Safety
Representatives and Health and Safety Committees.
● An HSR is a worker who has been elected by the members of their work group to
represent them in health and safety matters.
● An HSC enables the PCBU and workers to meet regularly and work cooperatively to
ensure workers’ health and safety.

Que 14 :-

Ans:- The Health and Safety at Work Act 2015 gives Health and Safety Representatives a
number of functions and powers.

The functions of an HSR include:

● representing workers on health and safety matters
● making recommendations on health and safety
● investigating complaints and risks to worker health and safety
● monitoring health and safety measures taken by the PCBU
● giving feedback to the PCBU about how it is meeting its duties

An HSR’s powers include:

● requesting relevant information from the PCBU
● entering and inspecting a workplace
 ● attending interviews
HSWA gives additional powers to HSRs only after they have completed HSR health and safety
training specified in the Regulations for Worker Engagement, Participation and Representation.
The regulations outline an HSR’s entitlement to annual training, with some limitations.

Additional powers for trained HSRs include:

● issuing Provisional Improvement Notices (PINs) to address a health or safety problem
● directing a worker to cease work that would expose them to serious risk arising from an
immediate or imminent exposure to a hazard. This supports the existing right for a
worker to cease work in this situation.

Que 15:-

Ans:- The WHS and consultation requirements are a strict set of guidelines established by
Australian law in regards to how an employer provides information to their employees about
Work Health & Safety issues.