ORGANIZATIONAL COMMUNICATION FIFTH EDITION GERALD M. GOLDHABER State University of New York at Buffalo WEB: 1990 ESE sWm.C. Brown Publishers.CONTENTS PREFACE xi PART ONE THE BEHAVIOR OF ORGANIZATIONS 2 1 WHAT IS ORGANIZATIONAL COMMUNICATION? 4 Perceptions of Organizational Communication 13 Paradigm and Definition of Organizational Communication 16 Process 16 Message 19 Network 20 Interdependence 23 Relationship 24 Environment 24 Uncertainty 26 Summary | 26 Exercises 27 Bibliography and References 28 THE THEORY OF ORGANIZATION 32 Overview and Definition 33 The Classical School 34 The Human Relations School 43 The Social Systems School 46 The Organization as an Open System 48 Key Concepts of the Organization as an Open System 49 Organizational Goals and Measurement of Effectiveness 51 Communication Implications of Organizational Structure _52 Communication Implications of Organizational Restructure 56 Summary 59 Exercises 60 Bibliography and References 61 ORGANIZATIONAL COMMUNICATION CLIMATE 63 Organizational Climate 65 Communication Climate 67 Communication Climate and Job Satisfaction 68 Organizational Culture Implications of Communication Climate for Career Pathing 74 Overview of Human Resources Approaches to Leadership and Management 77 Key Human Resources and Leadership Theories 78 Key Propositions Evolving from Human Resources Movement 92 New Directions in Human Resources and Motivation Research 94 viiChapter | defines and conceptualizes organizational communication. Chapter 2 describes and illustrates the three main schools of thought on organizations. Chapter 3 presents the’ key theories, propositions, and directions of organizational com- ‘tiunication climate.