This paper analyzes strategies used in electronic negotiations and classifies them. The authors studied negotiation dialogues to identify common strategies. Four main categories of strategies were discovered: information-seeking, information-providing, concession-making, and commitment. Different combinations of these basic strategies were then classified.
This paper analyzes strategies used in electronic negotiations and classifies them. The authors studied negotiation dialogues to identify common strategies. Four main categories of strategies were discovered: information-seeking, information-providing, concession-making, and commitment. Different combinations of these basic strategies were then classified.
This paper analyzes strategies used in electronic negotiations and classifies them. The authors studied negotiation dialogues to identify common strategies. Four main categories of strategies were discovered: information-seeking, information-providing, concession-making, and commitment. Different combinations of these basic strategies were then classified.