ISSN 2347-6907
ATITHI
Journal of Hospitality & Tourism
Vol. 2
‘An Analysis of Guest Expectation from Eco Friendly Hotels
‘Shony Abraham
ASStudy of Application and Challenges of Hacep in Hotels of NCR Delhi
Dr. Alok Kumar
‘An Empirical Study of Retention Issues in Hotel Industry of Odigha
Dr Sapan Kumar Sadual & Sasmita Mohanty
Inge of Food Outlets Consumers’ Behaviour : Specifying Geographical Area
Issues of Jnathand +
Rekha Maitr & Anuroopa Mahajan
Economic and Financial Enhancement Through Hospitality Industry in Sustainable
Economic Development
‘Amar Job & Prof. Neeraj Aggarwol
Local Community's Perceptions of Eco Tourism in Goa
Prabhu, Nerayan BM. & Eapan, Meriyn Rose
‘A\New Approach in Strategic Management of Tourist Destination
for Harisankar, Odisha
Mamata Kumar Pradhan
‘An Analysis of the Perceived Food Heritage of Haryana : The Study of Spicy Chutneys
Ashish Dahiya, Sheley Duggal & Sunil Kumar
INSTITUTE OF SCIENCE AND MANAGEMENTsuis,
versity
od,
ISSN 2947-6907
ATITHI
Journal of Hospitality & Tourism
Vol. 2 September 2044
CONTENTS
nosy of ust xpctaton om x ity Hla
Sse Anam
A tat gpeaion an hanes of acpi ots FNC Doi
Des Rima
Ene Sy etanion nes in Hoel nds sha
0 Span fn So 8 aun oay
nage of Feed ut Consumer Betas
Specpng Cao rs es fara
‘Ra Fan Stand
Sls rnd Lr nbn
herent
‘aati Stat Tor Devoopet i hard
Scene
‘lant eaten ad Communicate esl Ekaes aang
Cammarata ene Sldoscy tos wih ening Osis
earn
1 Siu fou Expert nd Patent yin Tv esa
Dome Ent Si aie ae Sta
Food Salty and Relation fe oneness
E-karud an 81 Shah
‘Ania rps of Roum nose
arate Sp For Se
‘pact oars ahr pen eb ton nosey sy
eens ar
17 rtamton Communit eng el Apts n spy dy
Naber nun Se tos
Hos Mts & tions Sore of are Gea
‘cose tty of Deb NOR ol.
Fea iat Arete Man
Eno Franca rtareamet reg Hopaly nasty
‘nSunaata Emmi Oroopmer
dew oP a
{cea Coney Preto of eo Touramin Go
fan eo Snore ose
Ate apposch in Seat Magen Tea estan raiser Osh
tom ana Pan
An rs of Feri Font arog oar: Te Sly e Chnrs
‘ana aya Se Dag Sn ae
”
»
4
6
1
Ms
158
sarA STUDY OF TOURISTS' EXPECTATION:
AND PREFERENCES OF HARYANA AS
TRAVEL DESTINATION
iS
Dinesh Dhankhar*
Sunil Balhara’
Mahesh Sharma*:
ABSTRACT
This research paper explores the tours expectations and preferences of
Haryana os destination. I highlights the volue of customer expeditions
‘ond preferences in destination planning ond in facilitating marketing
strotegies. In particular, the bess of this article is to demonsrate the
copplcation of customer expectation theories in industry practice. In
order to develop greater insight into the tourist market, the present
study also provides an idea of tourist preferences and expectations
of Haryana a: @ preferred tourist destination.
The research uses @ quantitative method to determine tourist
‘expectations and preferences. The study was conducted in Haryano
fond a questionnaire survey wos used to collect data from 142
respondents by adopting convenient sampling technique. The survey
identified the general travel expectations and preferences of tourists
who visited the various travel destinations of Haryana. The findings
offered porticular evidence for improving service quality from the
service providers both public and private.
Understonding the touriss' preferences and expectations is the
first step for delivering quality service and providing better visitor
experiences. Thus, this study emphasizes not only the importance of
tourist expectations and preferences in delivering superior service,
Kurukshetra ~ 136119
Email : dé.dhankhar@omail.com
Project Fellow, Istute of Hotel ond Tourism Management, Mohorshi Dayanand Univers
Rohtak-124001
Emoil: chefunilbahora@amailcom
‘assistant Professor, Dspartment of Tourism & Holel Management, Kurukshetra University,
Kurukshetra - 136119
Email : mahesh972000hm@gmail.com
Aasisiont Professor, Department of Touriem & Holel Management, Koukshetra Universi,
iy,
"ATITHI: A Jou of Hospitality and Tourism trom ISM, Pundeg, Ranchi
73