Cadant C3 CMTS — ~~ Installation, Operation, A. R R I S and Maintenance Guide Release 3.0 Standard 2.0 March 2004 ARSVD00814Cadant C3 CMTS Installation, Operation, and Maintenance Guide Document number: ARSVD00814 Document release: Release 3.0 Standard 2.0 Date: March 2004 © 2003, 2004 ARRIS All rights reserved Printed in the USA ‘The information inthis document is subject o change without notic. The statements, configurations, technical data, anc recommendations in this document ae beloved tobe accurate and reliable, but are presented without express or implied warranty. Users mast take fll responsibilty for ther applications of ary praducts specified in his document. The information inthis document Is proprietary to ARRIS. ARIS, ARRIS Interactive, ané Touchstone ar trademarks of ARRIS Licensing Company. Cadant isa registered trademark of AARRIS Licensing Company. Al other trademarks and registered trademarks are the property of their respective hoders. Installation, Operation, and Maintenance Guide Release 3.0 Standard 2.0 Mar 2004This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www. openssl.org/). THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT S IS” AND ANY EXPRESSED OR IMPLIED WARRANTI INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE, POSSIBILITY OF SUCH DAMAGE. This product includes cryptographic software written by Eric Young (eay@eryptsoft.com).This product includes software written by Tim Hudson (tjh@cryptsoft.com).Publication history March 2004 Release 3.0 Standard 2.0 version of this document for version 3.0. August 2003 Release 2.0 Standard 1.0 version of this document, Installation, Operation, and Maintenance Guide Release 3.0 Standard 2.0 Mar 2004Cadant C3 CMTS ARSVD00814 Release 3.0 Standard 2.0 Mar 2004Contents Scope, xvii In this Document xvii Conventions Used in This Manual xix For More Information xx FCC Statement xx Safety, xxi Getting Started 41 About the C3 CMTS. 14 DOCSIS Compliance 44 Fast Start 42 Introducing the ARRIS Cadant C3 CMTS. 12 Front panel 1-4 Traffic LED flash rates. 15 Rear Panel 15 Major Components of the adant C3 CMTS 17 Redundant Power Supplies. 17 Up-Converter. 17 Wideband Digital Receiver 17 Media Access Control (MAC) Chip 17 Ethernet Interfaces 1-7 Management Schemes 18 PU, 18 Flash Disk 18 CMTS Installation 24 Planning the Installation, 24 Network Requirements 24 Network interaction 24 Power Requirements, 22 Earthing 22 AC powering 23 DC powering 23 Cable Requirements 25 Etheet Connections 25 Cable Plant Requirements 25 CATV System Connections 27 Procedure: Unpacking the CMTS. 28 Mounting the CMTS. 2-9 Connecting Gables, 2-10 Installation, Operation, and Maintenance Guide Release 3.0 Standard 2.0 Mar 2004Procedure: Initial Configuration Preparing the Connections Verifying Proper Startup Setting Boot Parameters Configuring an Initial CLI Account. Procedure: Configuring IP Networking Configuring Bridging Mode Configuring IP Routing Mode Procedure: Configuring the Cable Interfaces Configuring Downstream Parameters. Configuring Upstream Parameters Enabling the Interfaces Bridge operation Terms and Abbreviations. Bridging Features Bridge Concepts Bridge Groups Sub-Interfaces. Default Bridge Operation Selecting the Bridge Group Configuration Fast Ethemet 0/0 as the Boot Options Network Interface Fast Ethernet 0/1 as the Boot Options Network Interface Decide what is Management Traffic Bridge Binding IP Addressing Replacing a Legacy Bridging CMTS ‘Attaching Bridge Groups Incoming Traffic Allocation to a Sub-Interface. Fastethemet Interface Cable Interface Default Mapping of CM to a Sub-Interface Cable Modem IP Traffic, CPE Traffic \VSE and 802.10 Native Tagging map-cpes Default Mapping of CPE to a Sub-Interface CPE 802.10 Traffic. bridge bind Traffic allocation—summary Procedure: Upgrading from v2.x to v3.0 Software Providing Multiple ISP Access Cable-VPN Implementation Using the Modem IP Address to allocate CPE to a VPN Configuration Using a Modem Configuration File to Allocate CPEs to a VPN. Configuration An extension—no Ethernet VLANs used Configuration 3-10 311 314 3-15 3-16 347 3-19 3-19 3-19 3-19 3-19 3-20 3-20 3-23 3-24 3-24 3-25 3-26 3-28 44 44 46 ant 42 416 4A Cadant C3 CMTS ARSVD00814 Release 3.0 Standard 2.0 Mar 2004IP Routing BA Routing Concepts 5-4 Default Route ‘BA Static Routing ‘52 Dynamic Routing 5.2 ‘About RIP ‘52 Routing Priority 53 Routing Authentication 54 Key Chains : 55 Enabling RIP Authentication 55 Routing Command Overview. 5-6 Command Line Interface Reference 64 CLI Modes, 6-41 Command Completion and Parameter Prompting 62 Input Editing 62 Output Filtering 4 Fillering Previous Lines 6-4 Including Matching Lines. 65 Excluding Matching Lines 65 User Mode Commands 66 enable 66 exit 66 help 66 lle-ping 66 logout 66 ping 6-7 show 6-7 show aliases eT show arp 67 show bootvar 68 show calendar. 68 show clock 68 show clock timezone. 68 show context 69 show exception 69 show hardware 69 show history 69 show ip arp 6-10 show ip igmp groups. 6-10 show ip igmp interface 6-10 show ip rip. en show ip route 11 show ipe 6-12 show key chain 6-12 show memory 6-12 show nip 6-12 show snmp 6-12 show terminal 6-13 show users 6-13 show version 614 systat, 6-14 Installation, Operation, and Maintenance Guide Release 3.0 Standard 2.0 Mar 2004terminal terminal length terminal monitor terminal timeout terminal vt100-colours terminal width Privileged Mode Commands clear ip cache clear ip route clear screen, configure disable exit. help hostid license logout show File System Commands. cd chkdsk copy. delete dir format mkdir pwd rmdir show c: show file show flash write Cable Specific Commands cable modem. clear cable flap-list clear cable modem clear logging show cable filter show cable flap-list show cable frequency-band show cable group show cable host show cable modem show cable modulation-profile show cable service-class Environment Specific Commands calendar set clear access-list clear arp-cache clear ip igmp group 6-14 6-14 6-15 6-15 6-15 6-15 6-16 6-16 6-16 6-16 6-16 6-16 6-16 6-16 6-17 6-17 6-17 6-17 6-17 6-19 6-19 6-19 6-19 6-20 6-20 6-20 6-20 6-20 6-20 6-21 6-21 6-21 6-21 6-23 6-24 6-25 6-27 6-27 6-27 6-28 6-29 6-29 6-29 6-31 6-31 6-31 6-32 6-35 6-36 6-37 6-37 6-37 6-37 6-37 Cadant C3 CMTS ARSVD00814 Release 3.0 Standard 2.0 Mar 2004clear mac-address. 6-37 clear mac-address-table 6-37 clock set 6-37 debug 6-38 debug all 6-39 debug cable dhep-relay 6-39 debug cable interface 6-39 debug cable mac-address 6-39 debug cable privacy 6-40 debug cable range 6-40 debug cable registration 6-40 debug cable sid 6-40 debug cable tivs 6-40 debug envm 6-41 debug ip 6-41 debug snmp 6-41 debug syslog 6-41 debug telnet, 6-41 disable 6-41 disconnect 6-41 login. 6-42 ping 6-42 reload 6-42 script start 6-43 script execute 6-43 script stop 6-43 send 6-43 show access-lists 6-44 show bridge 6-47 show bridge-group 6-47 show eli 6-48 show cli accounts 6-49 show cli logging 6-49 show configuration 6-49 show context 6-49 show controller 6-49 show debug 6-51 show environment 6-52 show interfaces 6-53 show interfaces cable. 6-55 show interfaces cable 1/0 classifiers 6-55 show 6-55 show 6-56 show interface cable 1/0 privacy. 6-56 show interfaces cable 1/0 qos paramset 6-57 show 6-57 show interfaces cable 1/0 sid 6-58 show interfaces cable 1/0 signal-quality 6-58 show interfaces cable 1/0 stats 6-58 show interfaces cable 1/0 upstream 6-59 show interfaces fastethemet X/Y, 6-59 show interfaces fastethernet X/Y stats 6-60 show ip. 6-60 show ip cache. 6-60 Installation, Operation, and Maintenance Guide Release 3.0 Standard 2.0 Mar 2004show license 6-60 show logging 6-61 show mib 6-61 show processes 6-61 show reload 6-64 show running-configuration 6-64 show snmp-server. 6-64 show startup-configuration 6-64 show tech-support 6-64 Global Configuration Commands. 6-66 fend / exit / Ctrl-Z 6-66 access-list 6-66 Standard ACL definition 6-66 Extended IP definitions 6-66 alias. 6-67 arp 6-67 banner. 6-67 boot system flash 6-67 boot system tftp 6-67 bridge 6-67 bridge aging-time 6-68 bridge bind 6-68 bridge find 6-69 cable filter, 6-69 cable filter group 6-69 cable frequency-band 6-73 cable group 6-73 cable group description. 6-74 cable group frequency-index 6-74 cable group load-balancing 6-74 cable modem affine aging-time 6-75 cable modulation-profile 6-75 cable service class 6-78 cable submgmt. 6-80 cable submgmt cpe jp filtering 6-81 cable susmgmt default active 6-81 cable supmgmt default fiter-group 6-82 cable susmgmt default learnable 6-82 cable sumgmt default max-cpe. 6-82 li logging 6-82 cli account 6-83 clock summer-time date 6-83 clock summer-time recurring 6-84 clock timezone 6-84 default cm subinterface 6-84 default cpe subinterface 6-84 elog 6-85 enable password 6-85 enable secret. 6-85 exception 6-86 file prompt 6-86 help 6-86 hostname 6-86 ip default-gateway 6-86 Cadant C3 CMTS ARSVD00814 Release 3.0 Standard 2.0 Mar 2004ip domain-name 6-87 ip route 6-87 In bridging mode. 6-89 In IP routing mode 6-89 ip routing 6-89 key chain 6-90 end 6-90 exit 6-90 help 6-90 key-id 6-90 line. 6-91 login user. 6-92 logging buffered 6-92 logging on 6-92 logging severity 6-93 logging syslog 6-94 logging thresh 6-94 logging trap 6-95 logging trap-control 6-95 rib ifTable: 6-95 no community 6-99 rtp 6-99 router rip 6-100 snmp-access-lst 6-100 snmp-server 6-100 snmp-server view 6-101 snmp-server group 6-103 snmp-server user 6-104 snmp-server notif-sec-model 6-106 snmp-server host 6-107 snmp-server enable 6-108 snmp-server disable 6-108 snmp-server engineid 6-108 snmp-server community 6-109 snmp-server contact 6-109 snmp-server location 6-109 snmp-server notif-entry. 6-110 snmp-server community-entry 6-110 Interface Configuration Commands 6111 interface e111 Common Interface Subcommands e111 bridge-group 6-111 description 6-111 ‘encapsulation dottq 6-111 end 6-112 exit 6-112 help 6-113 interface 6-113 ip access-group 6-113 ip directed-broadcast 6-113 ip I2-bg-to-bg routing 6-113 ip rip authentication, 6-115 ip rip cost 6-115 ip rip default-route-metric 6-116 Installation, Operation, and Maintenance Guide Release 3.0 Standard 2.0 Mar 2004ip rip receive ip rip send ip rip v2-broadcast ip source-verify ip verify-ip-address-filter load-interval management access. show shutdown snmp trap link-status. interface fastethernet duplex ip address ip broadcast-address ip igmp-proxy mac-address (read-only) speed interface cable cable. Cable commands (general). cable dci-upstream-disable. cable encrypt cable flap-list. cable insertion-interval cable map-advance cable max-ranging-attempts cable privacy. cable shared-secret cable sid-verify cable sync-interval cable ucd-interval cable utilization interval ipigmp ip igmp last-member-query-interval ip igmp query-interval, ip igmp query-max-response-timeout ip igmp robustness ip igmp verify ip-router-alert-option ip igmp version ip-broadcast-echo ip-multicast-echo, ‘encapsulation dottq 2-broadcast-echo [2-multicast-echo, map-cpes Cable commands (DHCP) cable dhep-giaddr. cable helper-address ip dhep relay ip dhep relay information option ip dhcp relay validate renew. cable downstream. cable downstream annex cable downstream channel-width 6-116 6-116 6-116 6-116 6-117 6-117 6-117 6-117 6-117 6-118 6-118 6-118 6-118 6-118 6-119 6-120 6-120 6-120 6-120 6-121 6-121 6-121 6-121 6-122 6-122 6-123 6-123 6-124 6-124 6-124 6-124 6-125 6-125 6-125 6-126 6-126 6-126 6-127 6-127 6-127 6-127 6-128 6-129 6-129 6-129 6-132 6-132 6-133 6-133 6-134 6-134 6-134 6-134 6-135 Cadant C3 CMTS ARSVD00814 Release 3.0 Standard 2.0 Mar 2004cable downstream frequency 6-135 cable downstream interleave-depth 6-135 cable downstream modulation 6-135 cable downstream power-level 6-135 cable downstream rate-limit 6-136 cable upstream 6-137 cable upstream channel-iype 6-137 cable upstream channel-width 6-137 cable upstream concatenation 6-138 cable upstream data-backoff 6-138 cable upstream description 6-138 cable upstream differential-encoding 6-138 cable upstream fee 6-138 cable upstream fragmentation 6-138 cable upstream frequency 6-139 cable upstream group-id 6-139 cable upstream high-power-offset 6-140 cable upstream ingress-cancellation 6-140 cable upstream load-interval 6-140 cable upstream low-power-offset 6-140 cable upstream minislot-size 6-140 cable upstream modulation-profile. 6-141 cable upstream periodie-maintenance-interval 6-141 cable upstream plant-length 6-141 cable upstream power-level 6-141 cable upstream pre-equalization 6-142 cable upstream range-backoff 6-142 cable upstream rate-lmit 6-142 cable upstream scrambler 6-143 cable upstream short-periodie-maintenance-interval 6-143 cable upstream shutdown. 6-143 cable upstream snv-timeconstant 6-143 cable upstream status 6-143 Router Configuration Mode 6-144 auto-summary 6-144 detaultinformation 6-144 default-metric 6-145 multicast 6-145 network 6-145 passive-interface 6-146 redistribute connected 6-146 redistribute static. 6-148 timers basic 6-146 validate-update-source 6-147 version. 6-147 Managing Cable Modems TA Upstream Load Balancing 74 What CPE is attached fo a modem? 72 Using ATDMA Upstreams 72 Setting the Configuration File 72 Configuring a Modulation Profile 72 Changing the Upstream Channel Type. 73 Installation, Operation, and Maintenance Guide Release 3.0 Standard 2.0 Mar 2004DHCP. Transparent Mode DHCP Relay Mode ‘What Happens During Relay Directing DHCP Broadcasts to Specific Servers Redundant DHCP server support. Verifying DHCP Forwarding Relay Agent Support. DHCP Relay Information Option DHCP Server Use of Option 82 Managing Modems Using SNMP. MIB Variables Configuring a Host as a Trap Listener Controlling User Access Checking Modem Status General Modem Status. Data Errors Signal-to-Noise Ratio Downstream Channel Upstream Channel Procedure: Upgrading Modem Firmware Upgrading from the Configuration File Upgrade a Single Modem Using an SNMP Manager Upgrading Software on All Cable Modems Configuring Security Physically Separating Data Filtering Traffic Working with Access Control Lists ‘ACLs and ACES Implicit Deny All Standard ACL Definition Extended IP Definitions ICMP Definition TCP Definition UDP Definition All Other Protocols The [no] Option Fragment support Using an ACL Example Sample network Sample ACL definition Sample subscriber management fiter definition Using Simple VLANS to Isolate Modem and CMTS Traffic. Encrypting Native VLANS Service Procedures Removing Power for Servicing Procedure: Front Pane! Removal and Replacement Procedure: Resetting the Power Supplies Procedure: Replacing a Power Supply. Th 75 75 76 78 714 TAT 718 7-20 724 721 7-22 7-23 7-23 7-23 7-24 7-24 7-25 7-26 7-26 7-26 7-28 8-1 Cadant C3 CMTS ARSVD00814 Release 3.0 Standard 2.0 Mar 2004Procedure: Fan Tray Replacement 95 Procedure: Replacing the Battery 96 Procedure: Replacing the RF Card 28 Procedure: Replacing the Up-Converter 9-10 Procedure: Replacing Fuses 9-12 Procedure: Resetting the CMTS after Thermal Overload 913 Procedure: Upgrading the CMTS Software o-14 Copying the Image Over the Network. 9-15 Using a Compact Flash Reader O16 Configuring the C3 to Boot from the Flash Disk 947 Configuring the C3 to Boot from a TFTP Server 918 Procedure: Enabling Licensing Features 9-20 Procedure: Upgrading Dual Upstream Receivers 921 Specifications At Product Specifications MM Physical Interfaces mM Logical Interfaces mM Protocol Support a2 Regulatory and Compliance a2 Electrical Specifications. AQ Physical Specifications AB Environmental Specifications. AB RF Specifications. a4 Upstream, a4 Downstream a4 CMTS Configuration Examples B+ C3 Install B2 DHCP Server Configuration Ba TFTP Server Configuration B5 Debug—What to Do if DHCP Not Working BS Common Configurations 86 ‘Simple Bridging 86 ‘Simple Bridging with Separate Management Traffic BS Bridging, Separate Management Traffic, CM and CPE DHCP Servers. Bat Advanced Bridging B13 1802.10 VLAN Backbone. B13 DHCP Server Configuration B13 G3 Configuration B15 Standard Ethemet Backbone B18 IP Routing B22 Simple Routing Network 8-22 Routing, Separate Management Traffic B24 Hybrid operation B25 Factory Defaults ct Default Configuration Listing cA Default Modulation Profies c-10 Default QPSK Profi. c-10 Default QAM Profile c-10 Installation, Operation, and Maintenance Guide Release 3.0 Standard 2.0. Mar 2004Default Advanced PHY Profile Default Mixed Profile Configuration Forms Booting Configuration TFTP Server Boot Parameters Running Configuration - IP Networking TFTP Server Parameters DHCP Server 1 Parameters DHCP Server 2 Parameters DHCP Server 3 Parameters Fastethemet 0/0 Configuration Physical Interface Configuration Sub-interface 1 Configuration Sub-interface 2 Configuration Sub-interface 3 Configuration Sub-interface 4 Configuration Sub-interface 5 Configuration Sub-interface 6 Configuration Sub-interface 7 Configuration Sub-interface 8 Configuration Fastethemet 0/1 Configuration Physical Interface Configuration Sub-interface 1 Configuration Sub-interface 2 Configuration Sub-interface 3 Configuration Sub-interface 4 Configuration Sub-interface 5 Configuration Sub-interface 6 Configuration Sub-interface 7 Configuration Sub-interface 8 Configuration Cable Configuration IP Networking Downstream RF Configuration Upstream 0 RF Configuration Upstream 1 RF Configuration Upstream 2 RF Configuration Upstream 3 RF Configuration Upstream 4 RF Configuration Upstream 5 RF Configuration Glossary Terminology. D-1 D4 D4 D2 D2 D2 D2 D2 D3 D3 D3 D3 D3 D3 D4 D4 D4 D4 DS DS DS DS DS DS DS D6 D6 D6 D6 D6 D7 D7 D7 D8 D8 D8 D9 Cadant C3 CMTS ARSVD00814 Release 3.0 Standard 2.0 Mar 2004About this Manual This document provides necessary procedures to install, operate, and troubleshoot the ARRIS Cadant C3 CMTS in a DOCSIS®-compatible environment. Scope This document is intended for cable operators and system administra- tors who configure and operate the CMTS. It is assumed the reader is, familiar with day-to-day operation and maintenance functions in net- works that rely on TCP/IP protocols and hybrid fiber/coax (HEC) cable networks. In this Document This manual provides the following content: Chapter 1, “Getting Started,” provides a brief overview of the Cadant C3 CMTS and its components. Chapter 2, “CMTS Installation,” describes how to unpack and install the CMTS including how to bring up the CMTS from an “out of box” condition to full operation. Chapter 3, “Bridge operation,” describes basic bridge operation of the CMTS and issues in upgrading to 1.3 capable code to restore DHCP operation. Chapter 4, “Providing Multiple ISP Access,” describes the sup- ported 802.1Q VLAN capabilities. Chapter 5, “Layer 3 operation,” describes how to configure the C3 CMTS as a layer 3 router. Chapter 6, “Command Line Interface Reference,” describes the command line interface for managing and configuring the CMTS. Installation, Operation, and Maintenance Guide Release 3.0 Standard 2.0 Mar 2004About this Manual Chapter 7, “Managing Cable Modems,” describes common pro- cedures for operating and troubleshooting DOCSIS systems. Chapter 8, “Configuring Security,” describes methods that can be used to improve security of management and user traffic. Chapter 9, “Service Procedures,” describes basic service proc: dures. Appendix A, “Specifications,” lists physical, electrical, and net- working specifications, Appendix B, “CMTS Configuration Examples,” provides a configuration for a bench top trial. Includes both RF and CLI configuration. Appendix C, “Factory Defaults,” contains default configuration information, Appendix D, “Configuration Forms,” provides a form listing essential configuration parameters. Appendix E, “Glossary,” provides a glossary of terms used in this manual. Cadant C3 CMTS ARSVD00814 Release 3.0 Standard 2.0 Mar 2004Conventions Used in This Manual Various fonts and symbols are used in this manual to differentiate text that is displayed by an interface and text that is selected or input by the user: Highlight [Use bold ‘Keyword: Text to be typed liter ally at a CLI prompt. italics In commands, indicates a parameter to be replaced with an actual value, bracketed | A parameter in a CLI command. A parameter enclosed in [square] brackets is optional; a parameter enclosed in {curly} brackets is mandatory. monospaced | Display text. Shows an interac- tive session of commands and resulting output ipaddr IP address: enter an IP address in dotted-quad format macaddr | MAC address: enter a MAC address as three 4-digit hexa- decimal numbers, separated by periods. Caution: Indicates an action that ‘may disrupt service if not per- formed properly, Danger: Indicates an action that may cause equipment damage, physical injury, or death if not performed properly. Examples Type exit at the prompt ping {ipaddr} ping {ipadar} terminal [no] monitor 10.1.105.128 0020.73 16.3884 Procedure: Indicates the begin- ning of one or more related tasks. Installation, Operation, and Maintenance Guide Release 3.0 Standard 2.0 Mar 2004xx About this Manual For More Information For more detailed information about DOCSIS, refer to the following technical specifications, available online at www.cablelabs.com. + Radio Frequency Interface (RFI) Specification—defines how data is passed over the cable + Operations Support System Interface (OSSI) Specification defines how DOCSIS components can be managed by the cable operator + Baseline Privacy Interface (BPI) Specification—defines how data is encrypted while traveling on the cable to keep it private + Computer to Modem Communications Interface (CMC Speci- fication—defines how PCs can communicate to cable modems FCC Statement This device complies with part 15 of the FCC Rules. Operation is sub- ject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. ‘There is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, the user is encouraged to try to correct the interfer- ence by one or more of the following measures: + Reorient or relocate the receiving antenna. + Increase the separation between the computer and receiver. + Connect the computer into an outlet on a circuit different from that to which the receiver is connected. + Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. Cadant C3 CMTS ARSVD00814 Release 3.0 Standard 2.0 Mar 2004Safety Normal lightning and surge protection measures are assumed to have been followed in the RF plant that the ARRIS Cadant C3 CMTS RF input and output is connected to. IfAC supply is used to power the ARRIS Cadant C3 CMTS, suitable surge and lightning protection measures should be taken with this sup- ply. ‘The equipment rack the ARRIS Cadant C3 CMTS is mounted in should have a separate safety ground connection. This ground should be wired in accordance with National Electric Code (NEC) requirements for domestic applications and paragraph 2.6 of EN60950/IE950 for inter- national applications. The safety ground wire must be #6 AWG or larger, and it must connect the equipment rack directly to the single-point ground in the service panel. The single-point ground can be an isolated ground or the AC equipment ground in the service panel or transformer. Depending on the distances between the cabinets and the location of the service panel, the wiring can be either daisy-chained through the cabinets or run inde- pendently from each cabinet to the service panel. ‘The remaining non-RF and non-AC supply connections of the ARRIS Cadant C3 CMTS should be made by SELV rated circuits. Installation, Operation, and Maintenance Guide Release 3.0 Standard 2.0 Mar 2004xxii About this Manual Cadant C3 CMTS ARSVD00814 Release 3.0 Standard 2.0 Mar 2004Getting Started This chapter introduces the ARRIS Cadant C3 Cable Modem Termi- nating System (CMTS) and provides background information about the Data-Over-Cable Service Interface Specification (DOCSIS) standards with which the product complies. About the C3 CMTS Docsis Compliance ARRIS has designed the C3 specifically for DOCSIS and EuroDOC- SIS specifications. From its inception, it has been designed to take advantage of already defined Advanced Physical Layer features as well as new noise sup- pression technologies to deliver the most efficient utilization of the upstream spectrum, The hardware platform itself has been designed to seale to the most demanding needs of the operator from a packet classi- fication and features perspective. The processing power of the system is capable of accommodating the emerging needs of cable operators worldwide. With dual RISC processors in its architecture, the C3 supplies the pro- cessing power needed to support high volumes of traffic, with excellent latency control. The CMTS has scalable transmit and receive capacity, which can be configured to support one channel downstream and up to six channels upstream. It supports multiple network protocols, and multiple architectures such as PPPoE and NetBEUI, making it easy to add to existing router- or switch-based cable networks, Easy-to-use system management tools include an industry-standard command-line interfa ‘The C3 is DOCSIS 1.1 and EuroDOCSIS 1.1 qualified. The C3 does not support SCDMA and thus is unable to be qualified for DOCSIS 2.0 at this time. ‘The CMTS works on any cable system with any modems which com- ply with the DOCSIS specification. Installation, Operation, and Maintenance Guide Release 3.0 Standard 2.0 Mar 2004