TFK- TS THE UNIVERSITY OF THE WEST INDIES EXAMINATIONS OF APRIL/MAY 2016 Code and Name of Course: IENG2004/3009 — Industrial Database and Paper: ‘Systems Design Date and Time: Mondlars orth May d0l6 om, Durston: 3 HRS INSTRUCTIONS TO CANDIDA\ "ES: This paper has 4 pages and $ questions. ANSWER ALL QUESTIONS THE USE OF NON-PROGRAMMABLE CALCULATORS IS PERMITTED © The University of the West Indies Course Code: TENG 2004/3009 2016 April/MayPage 2 Question #1 a. Distinguish among Data, Information and Knowledge. [6 Marks] b, What is a database, and what are the benefits that can be accrued to organizations that spend the time to design and implement a proper database? [6 Marks] ©. Describe, with the aid of a diagram, the Three-Tier Client-Server Architecture utilized for the implementation of databases. [8Marks} Question #2 ‘The Engineering Student Society (ESS) Café is desirous of enhancing the services granted to students who patronize their establishment, In order to achieve this, they contracted you are a Consultant fo develop a database for them. In speaking to the ESS Executive, you developed the following business rules: ~ An invoice is written by one sales-rep but a sales-rep writes many invoices ~ Avendor sells many products but a product is bought from one vendor ~ Aninvoice has one or many products and a product is found on zero, one or many invoices - A student may be responsible for generating many invoices, but an invoice is generated by a single student, a, What do you understand by and Entity Relationship Diagram (ERD)? [4 Marks] b. Using the business rules, develop an ERD for the ESS Café. Show all relevant steps, and identify the basic attributes which allow you to best complete the exercise, [16 Marks} Question #3 In an economic downturn, organizations may seek to simplify its processes, improve its processes or re- engineer its processes, all with the aim of maintaining or improving profitability. a. According to Hammer and Champy, what are the seven (7) principles of BPR leading to improvements in quality, time management and cost? [7 Marks] b. Consider the local Vehicle Licensing Authority, which caters for the licensing of both vehicles and drivers. i, Sketch and describe the process for an individual obtaining their Driver’s License for the first time from the Authority. [5 Marks] © The University of the West Indies Course Code: IENG 2004/3009 2016 April/MayPage 3 Identify two (2) activitios which may be considered as non-value adding. [2 Marks} iii, Make suggestions for removing the non-value adding activities which you have identified. (Describe any technologies which you think can be used to ensure that the functions of the activities are preserved.) 16 Marks} Question #4 Figure 4 shows an invoice from ‘We Ship Ya’, detailing the necessary information for shipping produets to its customers. You are required to Normalize this form to the Third Normal Form (3" NF), showing ALL steps, [20 Marks] Weship Ya pee eee eee tanta spt ao Figure 4: Invoice Sample © Tha Tintvarcity af tha Waet Tndine Conren Cada: TING 2004/3090 2016 April/May