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This Case Study was adopted from Sukowski, O; Eppler, M.J.

:
Knowledge Management Case Studies: Project Experiences,
Implementation Insights, Key Questions. Net Academy Press,
St. Gallen 2002, pp. 85-97.
The Case Study is only used for teaching purposes in the course IS2
>Global Knowledge Management< of the 21st Jyväskylä Sum-
mer School 2011.

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