Module 4: Managing Recipients 27

Practice: Managing Mailboxes

*****************************ILLEGAL FOR NON-TRAINER USE******************************

Objectives In this practice, you will:
„ Rename a mailbox and modify an e-mail address for a mailbox.
„ Configure Storage Limits on individual mailboxes.
„ Hide a mailbox.
„ Configure Send on Behalf of permissions.
„ Reconnect a user account to a deleted mailbox.
„ Move a mailbox by using the Exchange Task Wizard.

Instructions Ensure that the MTL-DC1, MTL-MSG1 and MTL-CL1 virtual machines are
started.
Practice
Ç Rename a mailbox and modify an e-mail address
1. On MTL-DC1, open Active Directory Users and Computers. In the
Details pane of the Users container, right-click Sharon Salavaria and click
Rename, type Sharon Hoepf, and then press ENTER.
2. In the Rename User dialog box, in the Last name box, type Hoepf. In the
User logon name box, type SharonH, and then click OK.
3. In the Details pane, right-click Sharon Hoepf, and then click Properties.
4. On the Exchange General tab, in the Alias box, type SharonH.
5. On the E-mail Addresses tab, click New.
6. In the New E-mail Address dialog box, click SMTP Address, and then
click OK.
7. In the Internet Address Properties dialog box, in the E-mail address box,
type SharonHoepf @TailspinToys.com, and then click OK.
8. On the E-mail Addresses tab, ensure that the SMTP address SharonHoepf
@TailspinToys.com is selected, and then click Set As Primary. Click OK.
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Ç Configuring storage limits on individual mailboxes

1. In Active Directory Users and Computers, right-click Sharon Hoepf, and
then click Properties.
2. In the Sharon Hoepf Properties dialog box, click the Exchange General
tab.
3. On the Exchange General tab, click Storage Limits.
4. In the Storage Limits dialog box, in the Storage limits area, clear the Use
mailbox store defaults check box.
5. Select the check box for Issue Warning at (KB), and in the text box,
type 50000.
6. Select the check box for Prohibit send at (KB), and in the text box,
type 70000.
7. Click OK twice.

Ç Hiding a mailbox
1. To verify that mailboxes are displayed by default, switch to Exchange
System Manager. In the console tree, expand TailspinToys Organization,
expand Recipients, and then expand All Global Address Lists.
2. In the Details pane, right-click Default Global Address List, and then click
Properties.
3. In the Default Global Address List Properties dialog box, on the General
tab, click Preview.
4. In the Address List Preview dialog box, in the Search results list, verify
that the Jenny Gottfried user account is displayed. Close the Address List
Preview dialog box.
5. Switch to Active Directory Users and Computers, click Users, right-click
Jenny Gottfried, and then click Properties.
6. In the Jenny Gottfried Properties dialog box, click the Exchange
Advanced tab.
7. On the Exchange Advanced tab, select the Hide from Exchange address
lists check box, and then click OK.
8. Switch to Exchange System Manager. Right-click Default Global Address
List and then click Properties. Click Preview. In the Address List
Preview dialog box, verify that the Jenny Gottfried account is no longer
displayed.
9. Close the Address List Preview dialog box, and then, in the Default
Global Address List Properties dialog box, click OK.
 Module 4: Managing Recipients 29

Ç Configuring Send on Behalf permissions by using Active Directory

Users and Computers
1. In Active Directory Users and Computers, in the Users Container, in the
Details pane, right-click Alice Ciccu, and then click Properties.
2. In the Alice Ciccu Properties dialog box, click the Exchange General tab.
3. On the Exchange General tab, click Delivery Options.
4. In the Delivery Options dialog box, click Add.
5. In the Select Recipient dialog box, in the Enter the object names to select
(examples) area, type Jenny Gottfried and then click OK.
6. In the Delivery Options dialog box, click OK.
7. In the Alice Ciccu Properties dialog box, click OK.

Ç To reconnect a mailbox to a new Active Directory account

1. In Exchange System Manager, in the console tree, browse to Mailbox Store
(MTL-DC1), and then click Mailboxes.
2. If the Ben Smith mailbox does not display a red X, right-click Mailboxes,
and then click Run Cleanup Agent. Wait until the mailbox displays a red
X. This may take a few minutes.
3. In the Details pane, right-click Ben Smith, and then click Reconnect.
4. In the Select a new user for this mailbox dialog box, type Ben Smith and
then click OK.
5. Click OK when you are notified that the operation completed successfully.
6. To verify that the mailbox is reconnected, switch to Active Directory Users
and Computers.
7. In the Details pane of the Users container, verify that the E-Mail Address
column indicates that Ben@Tailspintoys.com is the e-mail address for Ben
Smith. You may need to refresh the view on the Users container by right-
clicking Users and then clicking Refresh.

Note To view the e-mail address column in Active Directory Users and
Computers, select the View menu and click Add/Remove columns. Select
E-mail addresses and click OK.

Ç To move mailboxes by using Exchange Task Wizard

1. In Active Directory Users and Computers, in the console tree, expand the
Users container.
2. Press the Ctrl key and then click both the Jenny Gottfried and Jae Pak
user accounts.
3. Right-click the selected names, and click Exchange Tasks.
4. In the Exchange Task Wizard, on the Welcome to the Exchange Task
Wizard page, click Next.
5. On the Available Tasks page, click Move Mailbox, and then click Next.
30 Module 4: Managing Recipients

6. On the Move Mailbox page, modify the server value to TailspinToys

Organization/First Administrative Group/MTL-MSG1, and then click
Next.
7. Click Next to create a failure report if the move fails, and then click Next to
begin processing tasks at the current time.
8. On the Completing the Exchange Task Wizard page, click Finish.
9. To verify that the mailboxes have moved, in Exchange System Manager,
expand TailspinToys Organization, expand Servers, expand MTL-
MSG1, expand First Storage Group, expand Mailbox Store (MTL-
MSG1), and then click Mailboxes. Verify that the moved mailboxes are
listed in the Details pane.

Ç To prepare for the next practice

x Shut down MTL-CL1 and MTL-MSG1 without saving changes.

Note Do not shut down the MTL-DC1 virtual machine.