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Businessobjects Auditor Guide: Ewboa60.Book Page 1 Tuesday, August 19, 2003 10:52 Am
Businessobjects Auditor Guide: Ewboa60.Book Page 1 Tuesday, August 19, 2003 10:52 Am
Copyright No part of the computer software or this document may be reproduced or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or by any
information storage and retrieval system, without permission in writing from Business
Objects S.A.
The information in this document is subject to change without notice. If you find any problems
with this documentation, please report them to Business Objects S.A. in writing at
documentation@businessobjects.com.
Business Objects S.A. does not warrant that this document is error free.
Copyright © Business Objects S.A. 2003. All rights reserved.
Printed in France.
Trademarks The Business Objects logo, WebIntelligence, BusinessQuery, the Business Objects tagline,
BusinessObjects, BusinessObjects Broadcast Agent, Rapid Mart, Set Analyzer, Personal
Trainer, and Rapid Deployment Template are trademarks or registered trademarks of Business
Objects S.A. in the United States and/or other countries.
Contains IBM Runtime Environment for AIX(R), Java(TM) 2 Technology Edition Runtime
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This product includes code licensed from RSA Security, Inc. Some portions licensed from IBM
are available at http://oss.software.ibm.com/icu4j.
All other company, product, or brand names mentioned herein, may be the trademarks of their
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Use restrictions This software and documentation is commercial computer software under Federal Acquisition
regulations, and is provided only under the Restricted Rights of the Federal Acquisition
Regulations applicable to commercial computer software provided at private expense. The use,
duplication, or disclosure by the U.S. Government is subject to restrictions set forth in
subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at 252.227-
7013.
Contents
Preface Maximizing Your Information Resources 7
Information resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Useful addresses at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contents
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Contents
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Index 199
Contents
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Contents
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preface
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Overview
Information, services, and solutions
The Business Objects business intelligence solution is supported by thousands
of pages of documentation, available from the products, on the Internet, on CD,
and by extensive online help systems and multimedia.
Packed with in-depth technical information, business examples, and advice on
troubleshooting and best practices, this comprehensive documentation set
provides concrete solutions to your business problems.
Business Objects also offers a complete range of support and services to help
maximize the return on your business intelligence investment. See in the
following sections how Business Objects can help you plan for and successfully
meet your specific technical support, education, and consulting requirements.
Information resources
Whatever your Business Objects profile, we can help you quickly access the
documentation and other information you need.
Where do I start?
Below are a few suggested starting points; there is a summary of useful web
addresses on page 12.
Documentation Roadmap
The Documentation Roadmap references all Business Objects guides and
multimedia, and lets you see at a glance what information is available, from
where, and in what format.
View or download the Business Objects Documentation Roadmap at
www.businessobjects.com/services/documentation.htm
Information resources
ewboa60.book Page 10 Tuesday, August 19, 2003 10:52 AM
Multimedia
Are you new to Business Objects? Are you upgrading from a previous release or
expanding, for example, from our desktop to our web solution? Try one of our
multimedia quick tours or Getting Started tutorials. All are available via the Online
Customer Support (OCS) website or on the Documentation CD.
Product documentation
We regularly update and expand our documentation and multimedia offerings.
With a valid maintenance agreement, you can get the latest documentation – in
seven languages – on the Online Customer Support (OCS) website.
NOTE
If your issue concerns a Business Objects product and not the documentation,
please contact our Customer Support experts. For information about Customer
Support visit: www.businessobjects.com/services/support.htm
Services
A global network of Business Objects technology experts provides customer
support, education, and consulting to ensure maximum business intelligence
benefit to your business.
Services
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Address Content
Business Objects Documentation Overview of Business Objects documentation. Links
to Online Customer Support, Documentation Supply
www.businessobjects.com/services/ Store, Documentation Roadmap, Tips & Tricks,
documentation.htm Documentation mailbox.
documentation@businessobjects.com
Product documentation The latest Business Objects product
documentation, to download or view online.
www.businessobjects.com/services/
support.htm
Business Objects product information Information about the full range of Business
Objects products.
www.businessobjects.com
Developer Suite Online Available to customers with a valid maintenance
agreement and a Developer Suite license via the
Online Customer Support (OCS) website. Provides
www.techsupport.businessobjects.com
all the documentation, latest samples, kits and tips.
Knowledge Base (KB) Technical articles, documents, case resolutions.
Also, use the Knowledge Exchange to learn what
www.techsupport.businessobjects.com challenges other users – both customers and
employees – face and what strategies they find to
address complex issues. From the Knowledge
Base, click the Knowledge Exchange link.
Tips & Tricks Practical business-focused examples.
www.businessobjects.com/forms/
tipsandtricks_login.asp
Address Content
Online Customer Support
NOTE
This guide replaces the BusinessObjects Auditor Administrator’s Guide and the
BusinessObjects Auditor User’s Guide.
Convention Indicates
This font Code, SQL syntax, computer programs. For
example: @Select(Country\Country Id).
This font is also used for all paths, directories,
scripts, commands and files for UNIX.
Some code Placed at the end of a line of code, the symbol ( )
more code indicates that the next line should be entered
continuously with no carriage return.
$DIRECTORYPATHNAME The path to a directory in the Business Objects
installation/configuration directory structure. For
example:
• $INSTALLDIR refers to the Business Objects
installation directory.
• $LOCDATADIR refers to a subdirectory of the
BusinessObjects installation directory called
locData.
Administering Auditor
part
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ewboa60.book Page 17 Tuesday, August 19, 2003 10:52 AM
Introducing BusinessObjects
Auditor
chapter
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Overview
BusinessObjects Auditor is a web-based product that allows you to monitor and
analyze user and system activity for WebIntelligence, InfoView, BusinessObjects
in 3-tier mode and Broadcast Agent, then display the results on a user-friendly
web interface. This information provides valuable insight into your Business
Objects deployment, enabling you to optimize your Business Intelligence
solution.
NOTE
In this guide, “Auditor” is a shortened form of the full product name,
BusinessObjects Auditor.
Auditor components
Auditor contains the following components:
• indicators that enable you to monitor and analyze
• analytical categories (and subcategories) by which indicators are classified
• universes on top of which indicators are built
Indicators
Auditor uses predefined indicators to give you quick access to the information
you need in order to monitor, analyze, and optimize your Business Objects
deployment. These indicators are delivered as part of the Auditor package.
Predefined indicators cover a wide range of useful data. They are your key to
information such as:
• which users are accessing and utilizing your system
• the most popular reports and universes
• reports impacted by changing an object
Each indicator contains one or more reports that focus on a very specific area of
analysis; for example, the Average Refresh Time indicator, which shows the
average refresh time (in seconds) for all documents, broken down by document
name, user, document type, and node.
You can modify the existing indicators, and then save the modified indicators. For
monitoring and analysis that is even more finely tuned to your unique system, you
can create your own indicators.
Categories
The analytical categories organize the Business Objects deployment into
practical areas of analysis. There are five categories:
• User Information
• Document Management
• Universe Management
• Broadcast Agent
• System Information
Each category has a number of subcategories, which further organize indicators
for ease of access, pointing you directly to the information you want.
Universes
Auditor is delivered with a set of predefined universes that facilitate monitoring
and analysis activities. These universes are designed and tested to provide you
with an effective set of reporting options.
Each universe provides an interface for different classes of database objects,
permitting compatible objects to be used in building queries.
For more information about universes and the classes and objects of which they
are composed, see Universes, Classes and Objects on page 71.
Auditor components
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The Audit facility has two modes for gathering and storing event records:
• File mode
Business Objects stores the user or system information in flat (*.log) files,
which are saved to a directory of your choice. These text files can be viewed
in the Administration Console or in a simple text editor, such as Notepad.
• Database mode
Business Objects stores the user or system information in the Audit database.
Because of its complexity, information in Database mode normally is viewed
and analyzed through the use of indicators in Auditor. However, this can also
be performed in SQL, if no other solution is available.
Auditor can access and present audited data only when Database mode is
activated.
chapter
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Overview
This chapter describes:
• Installing Auditor
• Configuring Auditor
• Setting privileges for an Auditor-dedicated Designer user
• Exporting universes
• Exporting predefined indicators
• Monitoring multiple clusters
• Restoring predefined indicators
• Removing Auditor
For the first five sections you should have the following guides close by for
reference:
• Designer’s Guide
• Installation and Configuration for UNIX
or
Installation and Configuration for Windows
• Supervisor’s Guide
• WebIntelligence User’s Guide
• installation and configuration documentation for the application server
• readme for BusinessObjects Enterprise 6
NOTE
If you are migrating Auditor to a new version of BusinessObjects, see Migrating
from a Previous Version.
For deployment information, see the Deployment Guide.
Installing Auditor
To install Auditor you need to complete the following steps:
1. Requesting a connection to a database server
2. Installing the application and web servers
3. Installing the BusinessObjects Enterprise 6 product suite
Installing Auditor
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Configuring Auditor
You need to complete the following steps to configure Auditor:
1. Configuring the web and application servers
2. Creating a data source for the Audit database
3. Creating the Audit repository
4. Setting up the Audit database
3. Click Add.
The Create New Data Source dialog box appears.
Configuring Auditor
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4. Select the driver for which you want to set up a data source and click Finish.
If you select Oracle ODBC Driver, the Oracle8 ODBC Driver Setup dialog box
appears.
If you select IBM DB2 ODBC Driver, the IBM DB2 Driver Add dialog box
appears.
2. Click Admin.
The Administration Setup Wizard opens.
Configuring Auditor
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3. Click Begin.
The Choose Setup Configuration dialog box appears.
7. From the Database engine drop-down menu select the engine for your
connection.
8. Enter the user name, password, and database. Click Test.
9. If the test is not successful, verify that you have entered in the correct user,
password, and database name.
10. If the test is successful, click OK, then Next.
The Build the Repository dialog box appears if you are creating a new
repository. Click Next. The Repository Access dialog box appears.
If you are running a safe recovery, the Repository Access dialog box appears.
11. Select the location for the key file and either enter a new name or leave the
default key name and click Next.
If you are running a safe recovery, a dialog box may appear asking if you want
to overwrite the existing key. Click Yes.
NOTE
You need to copy the .key file from:
Business Objects\BusinessObjects Enterprise 6\locdata
to the following location:
Business Objects\BusinessObjects Enterprise 6\nodes\<hostname>\
mycluster\locdata
Configuring Auditor
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3. From the Database engine drop-down menu, select the database engine you
are using.
4. In the Login Parameters section, enter the user name, password, and Audit
database name.
The user name and password are created for you by the system administrator
for the server on which the Audit database is located.
NOTE
If you need to create other connections:
1. In the Connections dialog box, click Add
2. Select the correct network layer and click OK.
3. Repeat steps 2 through 6.
Configuring Auditor
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6. If necessary, set the maximum audit information cache size and regularity
with which the cache is emptied into the Audit database.
For information on setting the cache parameters, see the System
Administrator’s Guide.
7. Click Apply.
The system verifies that the database tables exist. If they do not, an SQL
script is executed to create them.
For complete information about the Audit facility and how to configure it for use
with Auditor, see the System Administrator’s Guides.
Exporting universes
The Universe Exporter allows you to easily create domain connections and
database views, and export the Auditor universes to your corporate repository.
If you need to do these actions manually, the following sections can help you:
• Manually exporting universes
• Manually creating the database views
NOTE
You must:
• be using Microsoft Office 2000 in order to use Universe Exporter. If you are
not using Microsoft Office 2000, you need to export universes manually. See
page 47.
• have Designer installed on your machine in order to export the universes you
require for using Auditor with your system.
2. Enter the user name and password that have access rights to the Audit
database, and click OK.
This user name must have at least one Designer profile, because you need
to export universes and create connections.
The Universe Exporter appears.
Exporting universes
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NOTE
For Sybase, use the ODBC tab and then select Sybase as the database. You can
use the ODBC tab when you need to create an Oracle or IBM DB2 connection on
a client that does not have OLE DB Oracle or IBM DB2.
NOTE
For SQL Server, the server is the name of the machine that contains the
database.
8. In the User ID text box, type the user name that has access rights to the Audit
database.
This user name must have at least one Designer profile for you to be able to
create connections.
9. In the Password text box, type the password.
10. Click Test.
If you do not receive notice that the server is responding, verify that you typed
in the correct parameters and that the User ID has the permission in
Supervisor to create this sort of connection.
11. Click OK.
The tab reappears. In the Views section, a list of views is now available, with
the Already in database? status of No.
NOTE
If you have migrated from a previous version of Business Objects, you need to
delete any remaining views by selecting them in the Views list and clicking Delete
and then recreating the views by clicking Create.
Exporting universes
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4. In the Data Source Name list, select a connection to your database. If you do
not have a connection, see Creating a connection to the domain on page 38.
Any views that already exist for the selected connection are marked Yes in
the Views area.
NOTE
If you have migrated from a previous version of Business Objects, you need to
delete any remaining views by selecting them in the Views list and clicking Delete
and then recreating the views by clicking Create.
Exporting universes
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4. In the Data Source Name list, select a connection to your database. If you do
not have a connection, see Creating a connection to the domain on page 38.
Any views that already exist for the selected connection are marked Yes in
the Views area.
NOTE
If you have migrated from a previous version of Business Objects, you need to
delete any remaining views by selecting them in the Views list and clicking Delete
and then recreating the views by clicking Create.
4. In the Data Source Name list, select a connection to your database. If you do
not have a connection, see Creating a connection to the domain on page 38.
Any views that already exist for the selected connection are marked Yes in
the Views area.
NOTE
If you have migrated from a previous version of Business Objects, you need to
delete any remaining views by selecting them in the Views list and clicking Delete
and then recreating the views by clicking Create.
Exporting universes
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4. Select a connection from the drop-down menu in the domain section for the
domain that you want to use.
If you need to add a connection, see Adding a new connection in the Export
tab on page 46.
TIP
To hide other connections that you did not create for the three domains, select the
Filter BusinessObjects connections for previously defined connections box.
5. In the lower right corner of the Export tab, select the user group and domain
to which the universes will be exported.
NOTE
You can confirm that the universes have been exported by viewing the Universe
page in Supervisor.
Exporting universes
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5. Click OK.
The connection is now available in the Export tab.
Exporting universes
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NOTE
The Business Objects server and Business Objects 6.1 must be running before
you start the Document Exporter.
If you cannot run Document Explorer, you can export these indicators manually.
For instructions, see Manually exporting predefined indicators on page 52.
The Document Name column shows all the documents that are delivered with
Auditor. Documents already exported to the Corporate and Personal areas
are marked “Y” in the In Corporate and In Personal columns, respectively.
4. Select the document domain in the drop-down list near the top of the dialog
box.
5. For each document that you want to export, select its box in the Document
Selection column.
- To select all the documents, click All. (Click None to deselect them.)
- To select only the documents that have not already been published to your
Corporate area, click Not in Corporate.
- To select only the documents that have not already been published to your
Personal area, click Not in Personal.
6. If you select the Publish the selected document to option, do either or both
of the following:
- To export the selected documents to the Corporate area, select the
Corporate list type check box, and then choose a user group.
- To export the selected documents to your Personal area, select the
Personal list type check box.
7. Click Apply.
When the documents are successfully exported, they are marked “Y” in the In
Corporate and/or In Personal columns.
8. When you are finished exporting documents, click Exit.
To remove documents with Document Exporter, go to Removing the documents
on page 61.
6. Refer to the file input.txt located in the Documents file for the correct
document category and keyword.
TIP
Select all of the documents in a specific category. That way you publish all of the se
documents at the same time to Corporate Documents.
10. In the Keywords text box, type the keyword for the documents.
11. Click File, Publish to.
The Send dialog box opens.
12. Click Categories.
The Select Categories dialog box appears.
15. Type a name for the category, for example Document Management. Click
OK.
The Send dialog box reappears.
16. Next to the Document(s) to Send section, click Add.
The Add Documents dialog box appears with a list of the documents open in
BusinessObjects.
17. Select the documents that belong in the Document Category you created.
Click OK to return to the Send dialog box, and OK again to publish the
documents.
18. To verify that the documents were published correctly, select File, Retrieve
from, Corporate Documents.
The Retrieve dialog box appears. The documents you imported are listed.
EXAMPLE
Setting up the monitoring of multiple clusters
You want Auditor to monitor oracleCluster1, oracleCluster2 and db2Cluster1.
Having already set up the Audit database and its connection:
1. Click Start, Programs, Business Objects, Administration Console 6.1
The Administration Console appears.
2. In the Administration Console on Cluster1’s primary node, click Audit.
3. Click Log to database.
A login panel appears.
4. Enter the user name and password with access to the Audit database.
5. From the Audit database connection drop-down menu select oracleCluster1.
6. Click Apply.
Removing Auditor
To remove Auditor from the server, there is a procedure to follow. The following
sections must be completed in this sequence:
1. Deleting the universes
2. Removing the database views
3. Removing the documents
4. Removing the Auditor files
Removing Auditor
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3. In the Data Source Name area, select the connection to the security domain.
4. Click Delete near the bottom of the dialog box.
All the views for the security domain are marked “No” in the Views area.
5. Repeat the previous two steps for the Universe and Audit tabs.
6. Click Finish.
4. Select the document domain in the drop-down list near the top of the dialog
box.
Removing Auditor
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chapter
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Overview
Auditor runs in a secure environment, using a repository to store all security
information. Auditor inherits the access rights functionality of Supervisor for *.rep
documents. You therefore modify access rights for Auditor using Supervisor.
In addition, Auditor adds a layer of Form Authentication architecture using Java
Server Page (JSP) technology.
This chapter explains how to set access rights for Auditor using Supervisor. For
complete information about setting access rights for Business Objects users, see
the Supervisor’s Guide.
Access rights
In Supervisor, access rights are organized into command sets. A command set
contains related menu commands, toolbar buttons, and other interface elements.
Access rights usually are controlled by enabling or disabling command sets.
Command sets, in turn, are grouped into families. The command set families are:
• Document
Document handling; analytical categories
• Options
Options for list display, home page, password, editing, and technology
• Query and Report Panels
BusinessObjects Query Panel and WebIntelligence Report Panel
functionality
Access rights
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Interface impact
The following table shows the impact on the user interface of disabling or hiding
Document command sets.
Interface impact
The following table shows the impact on the user interface of disabling or hiding
Options command sets.
Access rights
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Interface impact
The following table shows the impact on the user interface of disabling or hiding
Query and Report Panel command sets.
Access rights
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chapter
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Overview
This chapter describes the universes that are provided with Auditor, as well as
the objects that can be selected from the universes to create and edit indicators.
Knowledge of universes is important for understanding the elements used in
creating and modifying indicators. For example, the BusinessObjects Query
Panel is displayed following the selection of either Add a New Indicator or the Edit
option for an existing indicator. It is the universe that determines the objects that
are available in the panel for building the new query.
Universe structure
Universes are composed of objects and classes. Objects are elements that map
to a set of data from a relational database. Objects allow you to retrieve data for
your queries. Classes are logical groupings of objects.
Universes permit mutually compatible objects to be used in queries by means of
the BusinessObjects Query Panel.
Objects are classified as one of the following types:
• Dimension
A dimension retrieves the data that provides the basis for analysis. This data
is usually character-type data or dates. In the following universe sections the
names of objects that are dimensions are followed by (D).
• Detail
A Detail object is always associated with a specific Dimension object, in order
to provide additional information. In the following universe sections the names
of objects that are detail objects are followed by (De).
• Measure
A measure retrieves numeric information that is the result of calculations on
data in the database. In the following universe sections the names of objects
that are measures are followed by (M).
Universe structure
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NOTE
This table and the ones following show the full names of the universes. The part
of the name after the colon shows the domain to which the universe is attached.
In the remainder of this document, the shorter name (such as Repository
Analysis) is used.
Predefined universes
Auditor comes with the following predefined universes:
They allow you to carry out monitoring and analysis activities immediately after
installation.
These predefined universes are attached to different domains. These domains
are connected to databases during installation, prior to export of the universes.
Custom-made universes
In Auditor, you can access universes that you:
• created in Designer
• exported to the repository
• made accessible to users via Supervisor
The universes that you create appear in the list of default universes. This list is
automatically presented to users when they create a new indicator without having
selected a default universe (see Creating indicators on page 163).
NOTE
Because the security domain handles international date and time operations,
dates may be displayed in Greenwich mean time (GMT) format, which is the time
zone reference for the repository. For more information, see the Broadcast Agent
Administrator’s Guide.
Actions subclass
This is a subclass of the Batch Information class that provides information on
Broadcast Agent batch job actions. The following table lists the objects that you
can select from this subclass in the BusinessObjects Query Panel.
NOTE
You cannot use more than one object from the Audit BCA Measures Class in a
single indicator.
NOTE
Because the security domain handles international date and time operations,
dates may be displayed in GMT format, which is the time zone reference for the
repository. For more information, see the Broadcast Agent Administrator’s Guide.
User class
This class provides information on the people who want to access your business
intelligence system. The following table lists the objects that you can select from
this class in the BusinessObjects Query Panel.
Documents class
This class provides information on documents in the corporate repository. The
following table lists the objects that you can select from this class in the
BusinessObjects Query Panel.
NOTE
It is not possible to retrieve inherited values of the rights on documents, and it is
necessary to look at the rights on each group and domain access to verify if a
user or group has the rights to use a document.
NOTE
If the Document Domain Creator object is used in a query with other objects from
the Document classes, a blank cell appears for the creator name for the following
reasons:
• the initial system supervisor ID that was used to create the two first domains
is no longer available
• the supervisor who created the domain has been deleted from the repository
To retrieve creator names, you need to keep all the supervisors who created the
document and universe domains in the repository.
You cannot display the creator name of the initial domains.
Received By subclass
This is a subclass of the Documents class that provides information on the users
receiving documents from the corporate repository. The following table lists the
objects that you can select from this subclass in the BusinessObjects Query
Panel.
NOTE
If the Universe Domain Creator object is used in a query with other objects from
the Universe classes, a blank cell appears for the creator name for the following
reasons:
• the initial system supervisor ID that was used to create the two first domains
is no longer available
• the supervisor who created the domain has been deleted from the repository
To retrieve creator names, you need to keep all the supervisors who created the
document and universe domains in the repository.
You cannot display the creator name of the initial domains.
Universe class
This class provides universe setup information. The following table lists the
objects that you can select from this class in the BusinessObjects Query Panel.
Connection class
This class provides universe connection data. The following table lists the objects
that you can select from this class in the BusinessObjects Query Panel.
Advanced subclass
This is a subclass of the Object Details class that provides further information on
objects, particularly relating to security. The following table lists the objects that
you can select from this subclass in the BusinessObjects Query Panel.
Joins class
This class provides information on universe joins. The following table lists the
objects that you can select from this class in the BusinessObjects Query Panel.
Contexts class
This class provides data relating to universe contexts. The following table lists the
objects that you can select from this class in the BusinessObjects Query Panel.
Hierarchies class
This class provides information on universe hierarchies. The following table lists
the objects that you can select from this class in the BusinessObjects Query
Panel.
Actions class
This class provides specific data on user actions. The following table lists the
objects that you can select from this class in the BusinessObjects Query Panel.
NOTE
When you migrate from a previous version of BusinessObjects to
BusinessObjects 6.1 the object Cluster ID=0, and Cluster
Name='WebIntelligence 2.x Cluster' are not in the audit database. They are
generated into virtual views as null values shown as 0 in the 'Cluster ID' objects.
This also applies to Cluster Name objects set to 'WebIntelligence 2.x Cluster'.
Document subclass
This is a subclass of the Action Details subclass. The following table lists the
objects that you can select from this subclass in the BusinessObjects Query
Panel.
Averages subclass
This is a subclass of the Action Measures subclass that provides data based on
a series of actions over time. The following table lists the objects that you can
select from this subclass in the BusinessObjects Query Panel.
NOTE
The objects in the Session Analysis (No Actions) subclass are not designed to be
used with objects of the Actions class. The two sets of objects should not be
mixed when creating and editing indicators.
NOTE
When you migrate from a previous version of BusinessObjects to
BusinessObjects 6.1 the object Cluster ID=0, and Cluster
Name='WebIntelligence 2.x Cluster' are not in the audit database. They are
generated into virtual views as null values shown as 0 in the 'Cluster ID' objects.
This also applies to Cluster Name objects set to 'WebIntelligence 2.x Cluster'.
NOTE
The objects in the Session Measures subclass are not designed to be used with
objects of the Actions class. The two sets of objects should not be mixed when
creating and editing indicators.
The following table lists the objects that you can select from this subclass in the
BusinessObjects Query Panel.
NOTE
The objects in the Session Time subclass are not designed to be used with
objects of the Actions class. The two sets of objects should not be mixed when
creating and editing indicators.
The following table lists the objects that you can select from this subclass in the
BusinessObjects Query Panel.
NOTE
When you migrate from a previous version of BusinessObjects to
BusinessObjects 6.1 the object Cluster ID=0, and Cluster
Name='WebIntelligence 2.x Cluster' are not in the audit database. They are
generated into virtual views as null values shown as 0 in the 'Cluster ID' objects.
This also applies to Cluster Name objects set to 'WebIntelligence 2.x Cluster'.
Using Auditor
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Overview
This chapter provides a detailed review of the predefined indicators. The content
is divided into two parts:
• an alphabetical list of all indicators
• a detailed description of the indicators, divided into analytical categories.
Each category has a number of subcategories, which further organize
indicators for ease of access.
Indicators access full-client (*.rep) documents.
Business Questions
The category start page contains several preset business questions, taking you
straight to the relevant indicator. The following table shows the questions and the
indicators they open in the User Information category.
Activity
Auditor provides the following predefined indicators for the Activity subcategory
within the User Information category.
Security
Auditor provides the following predefined indicators for the Security subcategory
within the User Information category.
Business questions
The category start page contains several preset business questions, taking you
straight to the relevant indicator. The following table shows the questions and the
indicators they open in the Document Management category.
Analysis
Auditor provides the following predefined indicators for the Analysis subcategory
within the Document Management category.
Usage
Auditor provides the following predefined indicators for the Usage subcategory
within the Document Management category.
Business questions
The category start page contains several preset business questions, taking you
straight to the relevant indicator. The following table shows the questions and the
indicators they open in the Universe Management category.
Impact analysis
Auditor provides the following predefined indicators for the Impact Analysis
subcategory within the Universe Management category.
Properties
Auditor provides the following predefined indicators for the Properties
subcategory within the Universe Management category.
Usage
Auditor provides the following predefined indicators for the Usage subcategory
within the Universe Management category.
Business questions
The category start page contains several preset business questions, taking you
straight to the relevant indicator. The following table shows the questions and the
indicators they open in the Broadcast Agent category.
Global console
Auditor provides the following predefined indicators for the Global Console
subcategory within the Broadcast Agent category.
Job information
Auditor provides the following predefined indicators for the Job Information
subcategory within the Broadcast Agent category.
Business questions
The category start page contains several preset business questions, taking you
straight to the relevant indicator. The following table shows the questions and the
indicators they open in the System Information category.
Security
Auditor provides the following predefined indicators for the Security subcategory
within the System Information category.
Traffic
Auditor provides the following predefined indicators for the Traffic subcategory
within the System Information category.
Usage
Auditor provides the following predefined indicators for the Usage subcategory
within the System Information category.
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Overview
This chapter explains how to create, modify, and publish indicators in Auditor.
In Auditor, you can modify a predefined indicator, and then save it under a new
name. For monitoring and analysis that is even more finely tuned to your
particular system, you can create your own, entirely new indicators.
The predefined universes are attached to different domains. These domains are
connected to databases during installation, prior to export of the universes.
Creating indicators
Before you create an indicator, you must select a universe.
To create a new indicator:
1. In the Auditor main window, click the analytical category in which you want to
create the new indicator.
The Category start page appears.
2. Click Add a New Indicator.
The main window of BusinessObjects appears.
The New Report wizard also is displayed if the Run this Wizard at Startup
option was selected on the first window of the wizard. If the wizard does not
appear, open it by selecting File, New.
3. Use the wizard to create a standard BusinessObjects document based on a
universe, for example Broadcast Agent Analysis: Security.
The BusinessObjects Query Panel appears, displaying the classes and
objects available in the universe.
4. Build the indicator query using the universe’s classes and objects.
5. Test the query by clicking Run.
The indicator you created is displayed.
If you want to preserve the new indicator, you can publish or save it directly from
BusinessObjects, without returning to Auditor.
Creating indicators
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NOTE
The field is case-sensitive.
Modifying indicators
You can add or remove objects, change the formatting and layout, or modify the
conditions of an existing indicator.
click Edit
The BusinessObjects Query Panel opens and the indicator’s classes and
objects are available.
If you want to preserve the new indicator, you can publish or save it directly from
BusinessObjects, without returning to Auditor.
Modifying indicators
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NOTE
The field is case-sensitive.
Publishing indicators
When you publish an indicator in Auditor, it is saved as a corporate indicator in a
document domain in the corporate repository. This allows other users to access
the same indicator.
NOTE
When you save an indicator, it is maintained as a personal indicator. The
indicator will be available only to you. (See Saving indicators in Auditor on
page 170.)
Publishing indicators
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To publish an indicator:
1. In Auditor, in the analytical category, locate the name of the indicator in the
list of indicators.
2. Click the arrow next to the name of the indicator to display the available
options.
3. Click the Publish option.
The Publish page appears. The name of the indicator defaults to the current
indicator name.
7. Select the destination user group(s) for which you want to make the indicator
available.
8. Click Yes or No for the Overwrite if indicator exists option:
- If you select Yes, this indicator replaces any other indicator in the same
document domain with the same name.
- If you select No, and another indicator exists in the same document domain
with the same name, Auditor prompts you to change the name of your
indicator.
9. Choose a refresh option:
- Refreshed manually
The indicator is refreshed only when a user refreshes it manually.
- Scheduled Refresh
If you want to schedule a refresh using Auditor, choose this option.
The Scheduling Options page appears.
10. Set the refresh frequency you want, and then click OK.
11. Click Publish.
Auditor publishes the indicator.
Publishing indicators
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NOTE
When you publish an indicator in Auditor, it is saved as a corporate indicator to a
document domain in the corporate repository. This allows other users to access
the same indicator. (See Publishing indicators on page 167.)
The indicator is saved in the analytical category and subcategory of your choice.
It then appears in the list of indicators, under Personal, for the selected category
and subcategory.
This section covers saving that is performed from the list of indicators in Auditor.
The saving of indicators in BusinessObjects has a different procedure; see
Creating indicators on page 163.
To save an indicator in Auditor:
1. Select an analytical category.
2. Locate the name of the indicator in the list of indicators.
3. Click the arrow next to the name of the indicator to display the available
options.
The name of the indicator defaults to the current indicator name, or, if it is a
new indicator, to “undefined.”
5. Enter a new name for the indicator (optional).
It is best to enter a new, unique name, even if you have refreshed or edited
an existing indicator. This preserves the original set of predefined indicators
supplied with Auditor.
6. Select the indicator’s category and subcategory.
7. Click Yes or No for the Overwrite if indicator exists option.
- If you select Yes, this indicator replaces any other indicator in the same
document domain with the same name.
- If you select No, and another indicator exists in the same document domain
with the same name, Auditor stores your indicator in the document domain
with a different indicator ID, and both indicators become available.
8. Click OK.
Auditor saves the indicator.
Deleting indicators
If you have the required access rights, you can delete an indicator.
To delete an indicator:
1. In the Auditor main window, click the analytical category containing the
indicator you want to delete.
2. Under the name of the indicator, click Delete.
A confirmation message appears.
3. Click OK.
REMINDER
You can delete any of the predefined indicators if you have been granted the
necessary access rights in Supervisor. However, if you delete a predefined
indicator by mistake, and have no backup (for example, in your personal
documents area), you must reexport the document using Document Exporter.
For more information see Exporting predefined indicators on page 49.
BusinessObjects opens. The New Report wizard also opens if the Run this
Wizard at Startup option was selected on the first window of the wizard. If the
wizard does not appear, open it by selecting File, New.
3. Using the New Report wizard, select:
- Generate a Standard Report
- Universe
- System Information: Audit universe
4. Click Finish.
The BusinessObjects Query Panel appears.
5. Drag the following objects to the Result Objects pane:
- Action YYYY-MM-DD (Actions folder, Action Time subfolder)
- User Name (Actions folder)
- Document Name & Type (Actions folder, Action Details subfolder,
Document subfolder)
6. Right-click the Action YYYY-MM-DD object, and point to Apply Simple
Condition.
7. From the list of values, select the day for which you want to run the report.
8. Click Run.
The new report appears in BusinessObjects.
9. Name the report “Usage for a Day,” and add any formatting changes you
want.
10. Choose File, Save As, and then save the report as “Usage for a Day.”
11. Choose File, Publish To, Corporate Documents.
The Send page appears.
12. Do the following:
- Select the user groups to which you want to make the indicator available.
- Select the new indicator in the Documents to Send list.
- Click Categories, and then select User Information.
15. Click the User Information category, and then verify that the newly-published
indicator appears under Corporate indicators. If it does not appear, refresh
the list.
click the Refresh icon if the newly-published indicator
does not appear
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Overview
This chapter focuses on specific applications of Auditor. These applications
simulate many of the situations faced by users of the product.
For each situation, the discussion includes one or more of the following ways to
solve the problem:
• use an existing indicator
• modify an existing indicator
• create a new indicator
• select a business question
It is assumed that you already know how to use Auditor, as explained in the
previous chapters of this guide.
Business questions
Each category start page contains several preset business questions, taking you
straight to the relevant indicator. This helps you to quickly find the information you
are looking for. When you click a question, the first report of the associated
indicator appears.
If there are business questions relevant to the subject being discussed, they are
listed at the end of the section.
The following table shows all the business questions and the indicators they
open.
2. Find the section for the category in which you want the question to appear.
3. After the last indicator in the list (in the example above Average Number of
Users Concurrently Logged In), add the following lines:
BQNumber=<number of last BQNumber + 1>
BQuestions<number of last question + 1>=<name of new question>
IndName<number of last question + 1>=<name of indicator opened by the
question>
ReportName<number of last question + 1>=<name of report opened by the
question>
4. Save and close the BusinessQuestionsEN.txt file.
NOTE
To delete a business question, delete the three lines mentioned in Step 3.
BusinessObjects opens.
The New Report wizard also opens if the Run this Wizard at Startup option
was selected on the first window of the wizard. If the wizard does not appear,
open it by selecting File, New.
3. Using the New Report wizard, select:
- Generate a standard report
- Universe
- System Information: Audit universe
4. Click Finish.
The BusinessObjects Query Panel appears.
5. Drag the Action App object (Actions folder) to the Result Objects pane.
6. Click Run.
The indicator displays the products in use. By adding extra dimensions, you
can generate more detailed usage statistics.
Business questions
The following business questions are designed to help you track Broadcast
Agent usage.
Business questions
The following preset business questions are designed to help you find out which
machines are being used to access your system.
Business questions
The following preset business questions are designed to help you detect fraud.
Business questions
The following preset business questions are designed to help you monitor login
information.
Business questions
The following preset business questions are designed to help you monitor the
load on your server.
Business questions
The following preset business questions are designed to help you track the most
requested documents.
Business questions
The following preset business questions are designed to help you track the least/
most popular documents.
Business questions
The following preset business questions are designed to help you monitor
universe hits.
Business questions
The following preset business questions are designed to help you use Auditor for
billing.
NOTE
Only documents that have already been used appear in these reports.
Business questions
The following preset business questions are designed to help you perform impact
analysis.
Index
Symbols action name object 109
10 least accessed documents 144 action quarter (with label) object 122
10 least exported documents 144 action quarter object 120
10 least read documents 193 action seconds (with label) object 122
10 most accessed documents 144 action seconds object 120
10 most exported documents 144, 192 action time frame (with label) subclass 122
10 most read documents 193 action time object 109
action time subclass 120-121
incompatibilities 127
A action type detail (with label) object 109
access rights for indicators 162 action type detail object 109
action app id object 109 action type object 109
action app object 109 action week (with label) object 122
action day (with label) object 122 action week object 120
action day object 120 action year (with label) object 122
action DD/MM (with label) object 122 action YYYY object 120
action details subclass 111-116 action YYYY-MM object 120
administration SDK subclass 112-114 action YYYY-MM-DD HHMISS object 120
browser information subclass 114 action YYYY-MM-DD object 120
document subclass 115 actions class 109-122
page information subclass 116 action details subclass 111-116
action duration object 117 action measures subclass 117-118
action error id object 109 action time frame (with label) subclass 122
action HHMISS object 120 action time subclass 120-121
action host object 109 averages subclass 119
action hour (with label) object 122 actions subclass 79
action hour am/pm object 120 actions type object 79
action hour object 120 activity subcategory 137
action id object 109 last login for user 137
action measures subclass 117-118 most popular actions 137
incompatibilities 127 number of user sessions 137
action minutes (with label) object 122 number of users in the repository 137
action minutes object 120 refresh and edit activity 138
action MM/DD (with label) object 122 user activity 138
action month (with label) object 122 user activity per session 138
action month name (with label) object 122 users who logged off incorrectly 138
action month name object 120 activity.unv 161
action month object 120 administration SDK subclass 112-114
action name id object 109
Index
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D Document Exporter
data object 79 accessing in UNIX 49
data provider name object 96 exporting documents 50-51
data provider source object 96 removing documents with 61-62
data providers subclass 96 document id object 82, 93, 115
incompatibilities 100 document information class 82-83
database mode 22 document information detail 142
database views document information summary 142
creating manually 48 document management category 141-143
removing 60 analysis subcategory 142-143
date format 76 business questions 141
days of the month object 80 properties subcategory 148-149
days of the week object 80 top 10 & bottom 10 subcategory 144
deactivated users 139 usage subcategory 145
deleting document name & type object 82, 94
indicators 172 document name (with label) object 115
universes 59 document name and type object 115
demo materials 9 document name object 82, 93
Designer functionality object 92 document persistent object 82, 94
Designer user document popularity tracking 192, 194
setting privileges 35 document repository id object 82
destination universe domain 44 document repository name object 82
detail objects 73 document size in repository 143
detecting fraud 188 document size object 82, 94, 117
Developer Suite 10, 12 document subclass 115
dimensions 73 document type (picture) object 83, 94
distribution path object 85 document type object 82, 94, 115, 116
distribution system object 85 document usage 145
document age (hour) object 93 documentation
document age (min) object 93 CD 9
document age (sec) object 93 feedback on 10
document category object 82, 93, 115 on the web 9
document command set printed, ordering 9
publish document 66 roadmap 9
read corporate documents 66 search 9
save document 66 Documentation Supply Store 9
document creation date object 93 documents
document description object 115 removing 61-62
document domain creation date object 95 tracking least/most popular 193-194
document domain creator object 95 tracking most requested 192
document domain object 93, 95
document domain subclass 95
Index
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E H
hidden object object 103
edit indicators command set 68
hierarchies class 107
education see training
incompatibilities 108
end date object 87
number of objects in hierarchies subclass 107
end date time frame subclass 87
hierarchy id object 107
end user process id object 78
hierarchy name (with label) object 107
expiration date object 87
hierarchy name object 107
expiration date time frame subclass 87
hierarchy position in universe object 107
export tab 44-45
exporting
documents 50-51 I
documents manually 52-56 identification strategy object 90
predefined indicators 49-56 impact analysis 147, 198
universes 36-47 business questions 198
universes manually 47 impact analysis subcategory
using Document Exporter 50-51 impact analysis 147
predefined indicators 147
incompatibilities
F
action measures subclass 127
failed logins object 90
action time subclass 127
feedback
advanced subclass 108
on documentation 10
alias table id object 108
file mode 22
audit BCA measures class 89
file name object 98
averages subclass 127, 128
incompatibilities 100
avg actions per day object 127
filename (with label) object 101
avg actions per hour object 127
filename object 101
avg actions per month object 127
first author object 101
avg document size object 127
formatting toolbar command set 68
avg rows retrieved object 127
avg session duration (min) object 127
avg session duration (sec) object 127, 128
Index
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Index
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K M
keyword object 115 max number of columns object 101
Knowledge Base 12 max number of lines object 101
max query time object 101
L measures 73
modifying indicators 165-166
last action date object
monitoring
connection class 99
average duration of user sessions 190
document class 94
daily amount of login users 189
document domain subclass 95
login information 189-190
document information class 83
business questions 190
incompatibilities 100
machine access business questions 187
universe domain subclass 97
machines accessing the system 187
user class 90
multiple clusters 57
last action object 83
server load 191
last action start time object 121
universe usage 195-196
last action type object
use of Business Objects projects 183-185
connection class 99
user activity 191
document class 94
monitoring job information subclass 81
document domain subclass 95
most active users 140
document information class 83
most popular actions 137
incompatibilities 100
most popular actions per document 143
universe domain subclass 97
most popular universes 150, 195
user class 90
multimedia quick tours 10
last author object 101
multiple cluster monitoring 57
last login for user 137
last modify date object 101
last refresh date object 96 N
last update time object 98 number of action details object 117
linked universe id object 101 number of actions object 117
linked universe name object 101 number of classes object 102
log files 22 number of conditions object 104
log host object 126 number of contexts object 106
log id object 126 number of documents object 83
log info object 126 number of documents used object 117
log level object 126 number of elements object 111
log module object 126 number of hierarchies object 107
log PID object 126 number of joins object 106
Index
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number of linked universes object 101 original database table name object 105
number of log offs object 117 overwrite mode object 78
incompatibilities 127 overwrite object 115
number of logins object 117 owner/sender object 94
number of object instances object 107
number of objects in hierarchies subclass 107 P
number of objects object 103, 107
page information subclass 116
number of objects per universe 148
page range object 116
number of rows object 96, 111
parameters for export of universes 44
number of rows retrieved object 117
parent group name (administrator) 112
number of session users object 124
partial indicator object 96
incompatibilities 127, 128
particular conditions object 79
number of sessions object 117, 124
password can change object 112
incompatibilities 127, 128
password checking object 112
number of tables object 105
password limited validity object 113
number of universes object 102
password must change object 113
number of user sessions 137
password object 112
number of users in the repository 137
password periodic validity object 113
number of users object 117
password status object 113
password validity period object 114
O peak usage 157, 191
object description object 103 periodicity detail object 80
object details class 103 periodicity object 80
advanced subclass 103 personal indicators
incompatibilities 108 saving as 164
object id object 103 predefined indicators
object name (with label) object 103, 111 activity subcategory 137
object name in hierarchy object 107 analysis subcategory
object name object 103, 111 document management category 142-143
object position in hierarchy object 107 description 20
object position object 103 exporting 49-56
incompatibilities 108 exporting manually 52-56
object properties object 103 global console subcategory
object security access level object 103 Broadcast Agent category 151
incompatibilities 108 impact analysis subcategory 147
object security level object 112 job information subcategory
object table name(s) object 103 Broadcast Agent category 152
object type object 103 list of all 133-135
objects assessed 150 properties subcategory
objects filter object 98 document management category 148-149
objects used in documents 143 restoring 58
Online Customer Support 11 security subcategory
options command set family 67 system information category 154
user information category 139
Index
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