GEMBA A Practical Pocket Guide creativesafetysupply.com xs ot sectBEFORE GEMBA Prepare yourself _] Keep an open mind [_] Practice listening [_] Plan questions ahead of time (see AT GEMBA) [_] Learn to see the difference between what is happening and what is supposed to happen Prepare your staff [_] Explain GEMBA. Clarify expectations L] Not focusing on specific problems [|] No judgements; observations and questions are about the process | Set GEMBA schedule and keep it _] GEMBA is an ongoing process of continuous improvement “Go see, ask why, show respect.” -Toyota Chairman Fujio Choees) L] VALUABLE Does this process add value? Could it be left out? _] CAPABLE Can this process be duplicated with the same result every time? L_] AVAILABLE Can this process be performed whenever it is needed? _] ADEQUATE Are the materials/equipment/labor onhand when needed for this process? | FLEXIBLE Can this process change quickly to accommodate variables? “The most dangerous kind of waste is the waste we do not recognize.” -Shigeo Shingo