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Scaling Humanitarianism
Scaling Humanitarianism
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Scaling Humanitarianism:
Humanitarian Actions in a
Bosnian Town
a
Čarna Brković
a
University of Manchester (currently: CEU Institute
for Advanced Study), Podgorica, Montenegro
Published online: 16 May 2014.
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Scaling Humanitarianism: Humanitarian
Actions in a Bosnian Town
Čarna Brković
Downloaded by [Central European University] at 09:16 20 May 2014
University of Manchester (currently: CEU Institute for Advanced Study), Podgorica, Montenegro
Introduction
etar and Milena Božović, a couple living in the town of Bijeljina, Bosnia
selves. The Božović’s were not satisfied with the pace of Slavko’s treatment in
Serbia, and in 2009 they decided to try an experimental treatment at a
Moscow clinic. They started a humanitarna akcija (literally: humanitarian
action; plural: humanitarne akcije), a form of raising monetary donations to
people who need medical treatments abroad. When they made their first call
for help, which they printed on a piece of paper and placed on buildings
throughout the town, their neighbours made a joint donation to Petar’s bank
account. Petar, highly educated and working in construction, quit his job in
order to dedicate all his time to raising humanitarian aid, while Milena, a
music teacher in the local elementary and high school for music, supported
the family. In the course of the following months in 2009 and 2010, the Božo-
vić’s managed to raise tens of thousands of euros from friends and family, neigh-
bours, acquaintances, public actors, school children, workers at local businesses,
the municipal government and other state actors, non-governmental organis-
ations and so forth.
During my fieldwork year in 2009 – 2010 in Bijeljina, three such humanitarne
akcije were successfully completed. What makes such actions possible, even
necessary, in post-war, post-socialist Bosnia and Herzegovina? And what
does attending to this specific form of humanitarian practice have to tell us
about humanitarianism more broadly? In this paper, I will detail the conditions
of possibility for a successful humanitarna akcija, and in doing so will show that
compassion flowed through the state institutions, homes, private firms and
workplaces in humanitarian attempts to ensure the survival and well-being of
particular people in Bijeljina.
Bijeljina is a Bosnian town on the border with Serbia. The shift in political
and economic organisation in Bosnia from socialist self-management to elec-
toral democracy and the free market was concurrent with the war, which in
Bijeljina resulted in a massacre in 1992 and the forced expulsion of persons
marked as Muslims, as well as a large influx (throughout and after the war) of
displaced persons marked as Serbs (Human Rights Watch 2000). Today,
Bijeljina has a large number of Serb refugees, and Janja, a village in the munici-
pality of Bijeljina,1 has a very high percentage of Bosniak (Muslim) returnees.
Humanitarne akcije emerged as a mechanism through which relations were
reproduced in the middle of the restructuring of a shattered political space,
whose partial character they illuminate (Bougarel et al. 2007). If the health-
care system of the Socialist Federative Republic of Yugoslavia (hereon:
SFRY) provided virtually universal access to a wide spectrum of services
(World Bank 2004), including specialised medical treatments abroad, the
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a certain family. Again, each pupil would donate a small amount of money
and the donation would be made in the name of the class or, on some
occasions, in the name of the school.
5. An NGO, political party or some other form of civil association would organ-
ise ‘humanitarian concerts’ (humanitarni koncerti) to raise money for a family.
6. A group of students would organise a humanitarian sports game (humani-
tarna utakmica) in order to raise money for their friend’s travel to a hospital
abroad. The donations were raised from the tickets and given to a family
member after the game.
7. A municipality would make a one-off humanitarian donation to a family with
a specific need – that is, a monetary sum paid directly to the family’s personal
bank account.
no such separation because both those needing humanitarian aid and those
offering it were discussed in widespread town talk and gossip and because
both depended on the same kind of health-care and welfare systems. This
suggests that humanitarianism, which makes a distinction between lives
(between ‘political’ and ‘bare’ lives or between the ‘savers’ and ‘saved’), fosters
the politics in which the values of particular lives are calculable.
Second, listening to those who needed humanitarian help demonstrates that
humanitarianism as an industry of aid can be criticised for failing to engage in
transformative redistribution. People who needed humanitarian protection in
Bosnia often blamed the state for the situation they were in and criticised
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& Bornstein 2011: 4), humanitarianism cultivates a concept of life which differs in
an important way from the ways in which human lives are treated in humani-
tarian practice. Ideologically, there is no distinction between the lives of the
‘savers’ and ‘saved’ because human life is conceptualised as an entity that
needs protecting in and of itself, regardless of the political and legal status of
a person whose life is at stake: human life needs to be saved irrespective of citi-
zenship, nationality, gender, age and so forth (Fassin 2012). However, as Barnett
(2011) shows, practices of humanitarianism have been largely paternalistic
throughout history, promoting as universal the values and ideas which were
grounded in particular socio-historical contexts and inserting and reproducing
distinctions within the universalistic concept of ‘human life’.
While individual humanitarian practitioners personally may strive to
approach people they are trying to save as socially located persons, rather
than as embodiments of ‘bare life’, the social context of the humanitarian indus-
try often restricts such strivings (cf. Bob 2002; Barnett 2011; Redfield 2012). Many
humanitarian projects are characterised by a strong tension between a personal
desire to help others and the ways in which the material set-up and procedural
elements of humanitarian industry shape this desire. Whatever may be their per-
sonal reasoning about the status of lives of those who need help, contemporary
humanitarian practitioners are often in a position where, if they want to be able
to help at all, they cannot treat lives as equal. Instead, they have to differentiate
lives through intertwined influence of nationality, geopolitics and compassion.
For instance, discussing the reasoning of the members of Médecins Sans Fron-
tières regarding their involvement in Iraq, Fassin (2009) shows that in order to
be able to operate, humanitarian organisations have to differentiate between a
life to be saved (that of the victim) and a life to be risked (that of the intervening
actor). Additionally, the practice of humanitarianism often depends on a dis-
tinction between lives of higher value (those of the ‘international humanitarian
workers’) and that of the ‘national staff’, which get limited respect and protec-
tion, especially in the case of abductions (ibid.).
Similar distinctions formed part of the international humanitarian projects in
Bosnia. A wide variety of international actors (military, humanitarian, develop-
mental, as well as governmental, inter-governmental and non-governmental)
were a constitutive part of the 1992 – 1995 war landscape. Humanitarian actors
remained part of the Bosnian reality well after the war, in its simultaneous
post-war and post-socialist transformation (Jansen 2006; Gilbert 2006). Coles
(2007a, 2007b) has found that the international workers in the organisations
charged with the task of building a democratic Bosnia constructed cultural,
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branch of humanitarianism since the late 1980s was grounded in the idea that
there is a single sociopolitical and economic framework within which human
lives ought to be led and that it has to include neoliberal economy alongside
democracy and the rule of law. If the ‘emergency branch’ of humanitarianism
is grounded in the idea that ‘bare life’ ought to be saved – that it needs
protecting in and of itself, regardless of the political and legal status of a
person whose life is at stake – the ‘alchemy branch’ is grounded in the idea
that there is a single, Westphalian, political framework within which lives
should be led.
A similar shift can be tracked in Bosnia over the course of the past 20 years as
well. Agencies focusing on the immediate, life-saving relief (what Barnett
calls the ‘emergency branch’ of humanitarianism) operated in Bosnia during
the war and in the first post-war years. When the emergency dissolved,
many humanitarian actors in Bosnia turned to the ‘alchemy’ branch of humani-
tarianism, that is, to fostering post-conflict, peace-building, developmental
reconstruction. These international humanitarian, peace-building and develop-
mental actors heavily influenced the social and political landscapes of Dayton
Bosnia, fulfilling various governmental functions (Helms 2003, Helms 2013).
For instance, the Office of the High Representative (OHR)3 can enact laws
and remove elected officials with the aim ‘to ensure that Bosnia and Herzego-
vina evolves into a peaceful and viable democracy on course for integration in
Euro-Atlantic institutions’ (emphasis added).4 The international humanitarian
organisations still operating in Bosnia (such as USAID, UNHCR, the Inter-
national Organisation for Migration, the International Crisis Group, UNDP
and so forth) are today largely focused on the problems of development,
housing and migration. Along with the dominance of nationalist rhetoric in
Bosnian politics (Duijzings 2007) and the distributive role of clientelist networks
operating throughout state institutions (Grandits 2007), it was the presence of
their ideas of what a normal unravelling of lives entails (Ticktin 2006; Maček
2009; Robins 2009; Venkatesan 2009). Humanitarne akcije in Bosnia suggest
that such a paternalistic relationship is not inherent to humanitarianism but is
the result of the history of international humanitarian projects.
Scaling Humanitarianism
Humanitarianism is a concept that exists on different scales, from that of a
personal encounter of two human beings to that of a global industry of aid.
However, similar to any other concept, such as the ‘Balkan’ (Green 2005) or
‘hospitality’ (Candea 2012), humanitarianism does not stay the same across
scales: it is grounded in particular socialities and specific procedures and mate-
rialities. Green (2005) argues that comparing things – concepts and practices –
across scales illuminates both relations and separations among different orders
of representation and experience, which reveals how things can be different,
while also staying the same. Taking a cue from this, I aim to show what
remains intact when comparing two forms of humanitarianism in Bosnia, and
what is changed.
In a scalar relationship, one idiom can be expressed through a different
idiom: ‘Thermometers are scales because mercury (an idiom) expresses
outside temperature (a different idiom)’. (Corsin Jimenez 2003). Looking at
humanitarne akcije through the lens of the international humanitarianism
allowed me to take their name seriously and approach them not as a form of
charity, but of humanitarianism. Although in humanitarne akcije, some people
go around the town they live in and ask others to help them, many other
things happen in the course of one humanitarna akcija. These other things
make sense only if humanitarne akcije are looked at through the lens of inter-
national humanitarianism, as an enactment of humanitarianism on a particular
scale.
He [Djole] contacted people. That’s what he did, that’s the only way. Unfortunately,
we can’t do it another way. ( . . . ) And other people helped us in the same way. ( . . . )
it’s a system of someone who knows someone else in a way. There you go.
Through this ‘system of someone who knows someone else’, Djole put Petar
in touch with different schools and private and public firms. Pupils and teachers
from each school gave approximately 1 – 2E each and made a joint larger
donation to Petar’s bank account. The same mechanism for raising money
was used in workplaces. Given that many of the schools in the town came to
be involved, the number of people who heard about the action was large:
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many school pupils told their parents about it and the information about the
Božović’s problems and the humanitarna akcija travelled further afield. Most
of the donors I talked with claimed that they responded to the ‘impulse of phi-
lanthropy’ (Bornstein 2009) because they knew someone trustworthy who was
somehow linked to the Božović family. School teachers knew their head tea-
chers, who again, knew Djole and so on. The successful spread of information
throughout the town made the action longer and more diverse.6 Some money
was raised through classical music concerts and art exhibitions, and there were
many direct donations paid to Petar’s personal bank account. A local NGO
started a humanitarian number. The director of this NGO was Petar’s acquain-
tance and when approached by their mutual friend, she decided to help him out.
The humanitarian phone number alone generated 24,000 KM (12,000E). This
means that approximately 24,000 calls were made to this number. These
kinds of intersections reveal how local sociality occasionally imbued relations
of a different kind: in order for schools and NGOs to become donors involved
in a humanitarna akcija, the family needed to know someone who knew
someone else within the institutions.
Knowing a person in this local sense meant sharing stories about personal his-
tories – where people had lived; where they went to school; whether they
moved out during the war, and if so, to where, with whose help; who their
friends and relatives were and so forth. Being able to quickly locate others in
the town’s network of social relationships, sharing intimate stories about
others’ pasts and being able to contact them through other people entailed
being a part of the ‘world of people’ (svijet). Being a member of this ‘world of
people’ was not confirmed in any formalised way: there was no customary or
state ritual through which one would become a member of a particular world
of people; no number of drinks that needed to be drunk, no documents to be
signed or no special language register, food or verbal formulae that needed to
be used. Rather, one was a member as long as one remained knowable to others
and engaged in knowing others. Being a part of the ‘world of people’ meant
being there regularly, exchanging greetings in the same places, exchanging
stories about oneself and others and helping each other out in small ways.
This seemingly local way of relating ran through the bureaucratic apparatus
of the state, making bureaucratic knowledge an insufficient criterion for the
use of state procedures, resources and funds.
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akcije as well, allowing compassion to easily enter into a relationship with state
politics.
The resilient clientelist networks, coupled with the strong influence of the
international agencies on local politics, opened up places within the state appar-
atus governed by the humanitarian reasoning and its mixture of compassion,
ethics and politics. For example, most, if not all, municipalities and other
state institutions in Bosnia had bodies that autonomously redistributed funds
to individuals in urgent need of welfare support. In the entity named the Repub-
lic of Srpska,8 the Public Fund for Children’s Protection had a Committee that had
provided this sort of humanitarian aid up until the municipalities took it over.
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The Fund, and later the municipalities, had humanitarian funds to which
people could apply to pay for medicines, rent and heating bills, food and so
forth. In the entity of the Federation of Bosnia and Herzegovina, there was a
Solidarity Fund, which helped people to sidestep health-care insurance rules
according to which people could gain access to health care only in the
canton9 in which they resided. The Fund’s aim was to make access to health
care more evenly distributed across the territory of the Federation, administra-
tively split into 10 cantons.
Legally, patients had the right to public support to health care abroad. The
public fund for health-care insurance formed Committees that made decisions
about each case separately. However, it gave refunds and there was no guaran-
tee of whether the refund would be approved or not. Even if it was approved,
the refunds were restricted in most cases to 30% of the price of the medical treat-
ment and people also needed to pay for the visas, travel of the patient, and
sometimes an accompanying family member, post-treatment care and so
forth.10 Many people in such a situation decided to initiate humanitarne akcije.
The sum they needed could be anywhere between 2000 and 3000E – to
100,000E or more, while the average monthly salary in Bosnia in 2009 and
2010 was between 350 and 400E (Institute of Statistics 2012).
Officially, pleas for municipal humanitarian help in Bijeljina had to be sub-
mitted to the Komisija za jednokratnu pomoć (Committee for One-off Support).
Potential applicants had to obtain information regarding the application
process by word of mouth. The applications consisted of a formal, usually hand-
written, plea and appropriate medical or welfare documentation, which con-
firmed their urgent need. After reviewing the applications, the Committee
gave up to 200E to the successful applicants. The mayor made the decisions
about the applications for larger sums, usually made for the medical treatment
abroad. For this reason, the Božović’s submitted their plea directly to the mayor,
rather than to the Committee. The members of the Committee told me that
they knew most of the applicants from previous years or through ‘someone
else’. The Committee was a municipal body that distributed money from
state funds, but it was also perceived as a charitable humanitarian donor and
the principle of ‘someone who knows someone else’ was implicated in its work.
Both humanitarian donors and recipients expected the state to provide full
health care because of the ‘Bosnian common sense that health naturally con-
cerns the state and that medicine ought to be submitted to scrutiny’ (Jašarević
2011: 112). The fact that the municipal money was transformed into a humanitar-
ian donation was understood as an extension of this principle – many of my
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The Red Cross and Red Crescent Movement and Humanitarian Aid
During the War
The distinct contemporary understanding of humanitarianism in Bosnia was
shaped by two historical moments – humanitarian practices in socialist Yugo-
slavia and during the 1992 – 1995 war. During socialist Yugoslavia, the term
‘humanitarianism’ referred to Red Cross and Red Crescent Movement practices
of going from a state institution to a private firm and asking for a small donation
for someone else. Although charities which existed prior to the Second World
War were considered to be unnecessary with the formation of the SFRY (since
the state was usually the provider of specific welfare aid), the International Red
Cross and Red Crescent Movement were active in many parts of the country.
This is not surprising if we take into account that the state investment into
the development of the field of social work in the SFRY was ‘to a large
extent, a product of the cold war equilibrium’ (Zaviršek 2008: 738).11 Bijeljina’s
local Red Cross office was opened in 1937. It had a number of volunteers
before the 1992 – 1995 war and it was through their activities that the everyday,
local meaning of humanitarianism was forged. After the harvesting season, the
volunteers regularly went to peasants’ homes who gave small donations of grain
(mjerica žita), which activists then distributed to people in need. The volunteers
also asked directors of larger enterprises for monetary donations and owners of
small businesses for donations in clothes, shoes or other items they were
human lives need, regardless of their legal and political status. International
humanitarian practitioners may personally strongly believe that all human
lives have the same value; in practice, however, the way in which humanitarian
industry is organised often forces them to make calculations concerning the
value of particular lives, where geopolitics and nationality often sneak in. The
humanitarne akcije in Bijeljina were also directed towards the protection of
the dignity of human life through compassion filtering into politics and
through state institutions. However, when international humanitarianism is
looked at through the terms of humanitarne akcije, two differences become
obvious.
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Bowman 2003). The war camp for the non-Serbs (largely Bosniak Muslims) in
Batković, a village in the municipality of Bijeljina, and similar war horrors across
Bosnia attracted so much attention partly because many occurred among
neighbours and townspeople, people who knew one another or through
someone else (Human Rights Watch 2000). Knowing people personally did
not mean much in the evaluation of life.
Similarly, the understanding of life as constituted from and constitutive of
social relations in Bijeljina in 2009 and 2010 was not the result of the local,
non-bureaucratic character of humanitarne akcije or the fact that people knew
one another. Rather, I would suggest that such an understanding of life
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emerged because the humanitarian actors were exposed to the same social
context – from the health-care grids troubled in the same way to the same
kind of talk and gossip of the town. There was no need to conceptually differ-
entiate the ‘savers’ from the ‘saved’ because the lives of most humanitarian
actors were managed by the same legislature, funds, hospitals, medical prac-
titioners and health-care insurance system. There was no ‘hyper-Bosnia’,
which regulated the lives of the ‘savers’ and ‘Bosnia proper’, which regulated
the lives of the ‘saved’ (cf. Coles 2007b). It seems to me that for this reason huma-
nitarne akcije were not a case of ethics and politics that had to make calculations
with the value of life in order to be able to operate.
This difference in the understandings of life implies that when ‘bare life’ pre-
sents a valuable category, as occurs in the humanitarian crisis situations, the
value of life can be determined: in order for bare lives to count, they have to
be countable.14 It also suggests that the international humanitarian projects
produce the idea of ‘bare life’ through their procedures and material and organ-
isational set-ups. The notion that only some lives are ‘bare’ may be the result of
constructing separate grids for the ‘savers’ and ‘saved’. What (or, rather, who)
appears to be ‘bare life’ from the perspective of the humanitarian industry in
emergencies, from other perspectives has political subjectivity and social
location. Humanitarne akcije suggest that international humanitarian projects
should pay attention to how their grids – procedures, organisational set-up
and materialities – enable particular ideas about life.
redistribute health-care resources in a more just way. The same point can be
made about the humanitarian industry, which fails not only to recognise the
complex subjectivities of people who need help but also to correct redistributive
injustices in a transformative way.
Fraser (2003) distinguishes recognition and redistribution as two analytically
distinct paradigms of justice, which have emerged from specific social move-
ments in the West. Recognition is cultural and symbolic injustice rooted in
the patterns of representation and communication which constitute certain
actors as inferior or invisible partners in social interaction. Redistribution is
socio-economic injustice rooted in the political – economic structure of a
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Arguing for the just cultural – political recognition of those whom humanitar-
ianism aims to help is an important caveat (see also: Malkki 1996). However,
dissatisfactions voiced by those who needed help during humanitarne akcije
reveal that humanitarianism should be criticised for failing to engage with the
redistributive dimension of injustice as well. People needing humanitarian
help in Bijeljina actively negotiated the terms of their recognition, since they
largely had to be known and knowable to those who helped. People had to
be visibly located within the sociopolitical relations of the town in order to
get humanitarian help: the state, various organisations and the townspeople
had to learn about their situation, biography, medical and financial needs as well
as to establish a personalised link with them in order to give various forms of
humanitarian aid according to various criteria (Although those needing help
did find exhausting the whole ordeal and often conflicting expectations
placed upon them by all those various helpers). Indeed, negotiating recognition
was the ground on which people could save their, or their loved one’s, life and
well-being.
Despite this, people who initiated humanitarne akcije expressed dissatisfac-
tions and criticisms of the whole ordeal they had to go through. The Božović’s
and other people who initiated humanitarne akcije criticised the state for lacking
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not only resources but also the will to systematically cover all health-care treat-
ments, in the country as well as abroad. The lack of well-organised health care
and social welfare was extensively criticised by humanitarian helpers as well.
People throughout Bijeljina blamed the state for all sorts of things. One scorch-
ing August afternoon, a young woman has said to me: ‘Fuck the state in which it
is this hot!’. After I asked her to clarify, it turned out she was mad at the relevant
state officials for failing to provide air conditioners in all state institutions, as well
as for failing to run the country in a way that would enable all owners of the
pubs and restaurants to have air conditioners installed. In terms of health care
and welfare, people criticised dispersed and marketised forms of protection.
They blamed the state for behaving in what they saw as a ‘contradictory
fashion’, that is, for offering some forms of protection to some people, but
not all. Jansen (2014) argues that people’s war and post-war intense criticisms
of the poorly organised Bosnian state reveal that they yearned for predictability
in their everyday life and for certainty of survival.15 What these criticisms of the
state also reveal is a desire for a more just redistribution of resources: better
health-care insurance laws, increased availability of medical treatments, wide-
spread allocation of medicines, tissues and organs, and so forth. People criticised
the state for failing to redistribute resources in a way that would prevent the
need for organising humanitarne akcije in the first place. In other words,
people whom humanitarne akcije were supposed to save were not only just
looking for recognition of their subject positions in their own terms but also
for a transformative – more systematic and just – redistribution of resources
(cf. Fraser 2010).
The same criticism can be directed to the international humanitarian pro-
jects. The main obstacle in this is misframing.16 While the reach of humanitar-
ianism is international, its projects are focused on particular locales in crises
scattered around the world. The ‘alchemy’ branch of humanitarianism attempts
Acknowledgements
I am grateful to people in Bijeljina who were involved in humanitarne akcije, as well as
to Stef Jansen, Sarah Green, Jonathan Mair, Elissa Helms, Ainhoa Montoya, Andrew
Hodges, Vanja Čelebičić, and Prem Kumar Rajaram for their valuable feedback on
earlier versions of this article. I also wish to thank the anonymous reviewers.
Support for research and writing of this article was provided by the Leverhulme
Institute and CEU Institute for Advanced Study, whom I also thank.
Notes
1. A municipality is an administrative unit of local self-government in Bosnia. The
municipality of Bijeljina consists of the town of Bijeljina and several villages in its
proximity.
2. Personal conversation with Zane Linde-Ozola and Elżbieta Korolczuk, at the con-
ference Health in Transition, Warsaw, June 7 –8, 2013. See also: Lukić Krstanović 2013.
3. The Office of the High Representative is an international institution responsible for
overseeing implementation of the Peace Agreement in Bosnia and Herzegovina.
7. The sculpture represents Petar I Karadjordjević (the king of Serbia at the beginning
of the twentieth century) on a horse, and it includes a nationalistic inscription which
aims to present as historically important the mayor’s party, Serbian Democratic
Party, a right-wing nationalist populist party which played a leading role during
the 1992–1995 war.
8. The state of Bosnia and Herzegovina consists of two entities, the Republic of Srpska
and the Federation of Bosnia and Herzegovina. Each entity is responsible for the
finance and delivery of healthcare and social security on its territory. Furthermore,
there is Brčko district, a unit of local self-government which officially belongs to
both entities.
9. An administrative unit in the Federation of Bosnia and Herzegovina.
10. The public health-care insurance could refund 100% of medical expenses only to the
hospitals with which it had already signed a special agreement.
11. Zaviršek (2008) writes that education of social workers in the SFRY was established
in the 1950s and that social welfare institutions were developed with the help of
experts from the USA. The place of social work in the SFRY was linked with its geo-
political position of a mostly visa-free socialist country and one of the founders of
the Non-Aligned Movement, as well as with an official ideology, not of state social-
ism, but of workers’ self-management.
12. I have no insights into whether and how humanitarne akcije might have influenced
international humanitarian projects in Bosnia.
13. Regarding the notion of grids, see: Jansen (2014).
14. It is not an accident that bare life is imagined as somehow always belonging to an
individual who ends up exposed to the skin, to a single human being understood as
cut off from social and political relations.
15. This yearning for the stability, predictability, and certainty is not the same as yearn-
ing for the Westphalian framework of social security and health care, although they
have been historically closely related in Bosnia. Stability, predictability, and certainty
do not have to be provided through the Westphalian framework of social security
and health care, so desiring one does not necessarily mean desiring the other.
16. Misframing is a term Fraser coined to capture the situation in which grids of social
protection have been constructed through the framework of nation-states, while the
injustices happen beyond this framework, on a more global scale, through the econ-
omic and political practices that go well beyond nation states (Fraser 2010).
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