Proceso de Atención Al Cliente

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Proceso de Atención Al Cliente

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PROCESO DE ATENCIÓN AL CLIENTE

Cliente Recibir Ver las

cordialmente y necesidades del
amablemente cliente

Lenguaje: sencillo Dar a conocer los

descriptivo productos y sus Perseverar
propiedades

Ofertas

¿Compra? Dar otra solución

no
si s
si

Hablar sobre el
costo y cantidad

Atención ¿Acepta?
no
personalidad
si

Venta y satisfacer

Invitar al cliente
que regrese

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