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  • Agenda FTC Online Ticketing Workshop

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    The document outlines the schedule and participants for a workshop held by the Federal Trade Commission on issues relating to ticket availability and consumer protection. The day-long workshop consisted of 3 panels discussing topics such as bots and ticket purchasing technology, other issues around ticket availability, price and fee disclosures, and sources of consumer confusion in the ticket marketplace. It concluded with closing remarks. Participants included representatives from ticket sellers, venues, consumer groups and government agencies.

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    Agenda FTC Online Ticketing Workshop

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    The document outlines the schedule and participants for a workshop held by the Federal Trade Commission on issues relating to ticket availability and consumer protection. The day-long workshop consisted of 3 panels discussing topics such as bots and ticket purchasing technology, other issues around ticket availability, price and fee disclosures, and sources of consumer confusion in the ticket marketplace. It concluded with closing remarks. Participants included representatives from ticket sellers, venues, consumer groups and government agencies.

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    © All Rights Reserved
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    37 views4 pages

    Agenda FTC Online Ticketing Workshop

    Uploaded by

    Anonymous BQq9etG
    The document outlines the schedule and participants for a workshop held by the Federal Trade Commission on issues relating to ticket availability and consumer protection. The day-long workshop consisted of 3 panels discussing topics such as bots and ticket purchasing technology, other issues around ticket availability, price and fee disclosures, and sources of consumer confusion in the ticket marketplace. It concluded with closing remarks. Participants included representatives from ticket sellers, venues, consumer groups and government agencies.

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    © All Rights Reserved
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    of 4

    June 11, 2019, Washington DC

    9:30 am Welcoming Remarks


    Rebecca K. Slaughter
    Commissioner
    Federal Trade Commission

    9:45 am Keynote Speaker


    Eric Budish
    Professor of Economics
    The University of Chicago Booth School of Business

    10:15 am Panel 1-A: Bots and the BOTS Act


    Gary Adler
    Executive Director and Counsel
    National Association of Ticket Brokers
    Rami Essaid
    Co-Founder, Chief Product Officer
    Distil Networks
    David Marcus
    Executive Vice President, Head of Ticketmaster Music
    Ticketmaster
    Jeff Poirier
    General Manager of Music, Theatre & Performing Arts
    StubHub
    Joe Ridout
    Manager of Consumer Services
    Consumer Action
    Noah Stein
    Assistant Attorney General, Bureau of Internet & Technology
    New York Attorney General’s Office
    Moderator:
    Mamie Kresses
    Attorney
    Division of Advertising Practices, Federal Trade Commission

    11:15 am Break

    11:30 am Panel 1-B: Other Consumer Protection Issues Around Ticket Availability
    Gary Adler
    Executive Director and Counsel
    National Association of Ticket Brokers
    Russell D’Souza
    Co-Founder
    SeatGeek
    David Marcus
    Executive Vice President, Head of Ticketmaster Music
    Ticketmaster
    Jeff Poirier
    General Manager of Music, Theatre & Performing Arts
    StubHub
    Joe Ridout
    Manager of Consumer Services
    Consumer Action
    Bob Roux
    President of United States Concerts
    Live Nation Entertainment
    Noah Stein
    Assistant Attorney General, Bureau of Internet & Technology
    New York Attorney General’s Office

    Moderators:
    Mamie Kresses
    Attorney
    Division of Advertising Practices, Federal Trade Commission

    Eric Budish
    Professor of Economics
    The University of Chicago Booth School of Business
    12:30 pm Lunch Break

    1:45 pm Panel 2: The Adequacy of Ticket Price and Fee Disclosures


    Laura Brett
    Director
    National Advertising Division of Better Business Bureau National Programs
    Russell D’Souza
    Co-Founder
    SeatGeek
    Sara Fisher Ellison
    Senior Lecturer
    Massachusetts Institute of Technology’s Economics Department
    Anna Laitin
    Director of Financial Policy
    Consumer Reports
    John Lawrence
    Regulatory and Compliance Counsel
    StubHub
    Tamara Mendelsohn
    Vice President and General Manager of Consumer
    Eventbrite
    Patti-Anne Tarlton
    Executive Vice President of Venues and Promoters
    Ticketmaster

    Moderator:
    Michael Ostheimer
    Attorney
    Division of Advertising Practices, Federal Trade Commission

    2:45 pm Break
    3:00 pm Panel 3: Consumer Confusion: What and From Whom Am I Buying?
    John Breyault
    Vice President for Public Policy, Telecommunications, and Fraud
    National Consumers League
    Gilbert Hoover
    Vice President and General Counsel
    The Shubert Organization
    Katy McCabe
    Senior Policy Advisor
    Global Product Policy Team, Google
    Michael Marion
    Chairman
    International Association of Venue Managers
    Michael Newquist
    Vice President of Event Marketing & Ticketing
    Ultimate Fighting Championship
    Carl Szabo
    Vice President and General Counsel
    NetChoice
    Parul Shah
    Assistant Director
    United Kingdom’s Competition & Markets Authority
    Don Vaccaro
    Founder and Chief Executive Officer
    TicketNetwork

    Moderator:
    Devin W. Domond
    Attorney
    Division of Advertising Practices, Federal Trade Commission

    4:00 pm Closing Remarks


    Mary K. Engle
    Associate Director
    Division of Advertising Practices, Federal Trade Commission

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