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About JetPrivilege + Benefits and Privileges

About JetPrivilege
5 Membership Tiers

Blue: Base tier


Blue Plus: After accumulation of 5 Tier Points or 7,500 Tier JPMiles in any six month time-frame. Blue Plus tier is reviewed
only for an upgrade and the tier will not change to Blue
Elite Tiers: Silver, Gold and the exclusive Platinum – created especially for our most frequent flyers

Membership Cards / Pack

Members will receive a new card at their preferred mailing address recorded in the account within 3-4 weeks of tier change.

Blue: On upgrading to the Blue Plus tier. However, Blue members can login into their JetPrivilege account online and print a card
Blue Plus: On earning 5 Tier Points or 7500 Tier JPMiles. With the Blue Plus tier, the member can enjoy an added benefit - No
Downgrade, which means the tier will be reviewed only for an upgrade to Silver, Gold or Platinum status
Elite tiers - Silver, Gold and Platinum: On completion of the required Tier Points or Tier JPMiles. A welcome pack containing
the new membership card, baggage tags and voucher(s) will be sent. For details on upgrade vouchers and baggage tags please
visit the ‘Upgrade Vouchers’ section of this document - page 30 - 32

While the elite tier is valid for a period of 12 months from the date of attainment, the membership card will have an extended
validity of one extra month (13 months). This ensures that the member does not miss out on any benefits till the new card
reaches him/her
Incase of a tier upgrade the member can enjoy the benefits by simply quoting the JetPrivilege membership number till he/she
receives the new card
Members can replace or print a card online. Alternatively they can place a request with JetPrivilege Service Centre in writing. 500
JPMiles will be charged towards replacement

Jet Airways (I) Ltd.


About JetPrivilege

Dynamic Tier Review – DTR

Unique to Jet Airways, DTR is an award winning, multi-period and multi-criteria-based tier review. It has no precedent anywhere in
the world. With DTR, upgrade to the higher tier is quicker and tier renewal is easier.

DTR evaluates a member's tier based on Tier Points and Tier JPMiles. Tier Points and Tier JPMiles are those earned on qualifying Jet
Airways, JetKonnect and Jet Airways codeshare flights. Also get rewarded with additional Tier Points and Tier JPMiles for flights in First
Class and Première. Any classes not listed in the tables below will not be eligible for earning Tier Points and Tier JPMiles.

Tier Points

On Jet Airways, JetKonnect and Jet Airways codeshare flights

Jet Airways and JetKonnect International


Cabin Codeshare
International Within India Flights

First Class 5 N/A 1

Première 3 2 1

Economy 1 1 1

Jet Airways (I) Ltd.


About JetPrivilege
Tier JPMiles

On Jet Airways and Jet Airways codeshare flights

Cabin Class % of Base JPMiles

First Class F and A 100% + (Cabin Bonus of 125% for Platinum and 100% for other members)

Première C, J, Z, I and P 100%+ (Cabin Bonus of 60% for Platinum and 50% for other members)

Y, M, T, U, N, L, Q, S, K, H, V, O, W and B 100%
Economy
G 75%

The number of Base JPMiles (TPM - Ticketed Point Mileage) earned is the direct travelled distance between the origin and
destination city-pair.

Jet Airways (I) Ltd.


About JetPrivilege
On JetKonnect flights

Cabin Class % of Base JPMiles

Flights operating with S2 code

Première C, J and P 100%+ (Cabin Bonus of 60% for Platinum and 50% for other members)

W, Y, U, K, S, H, E, X, N, Q, M, O, G, R, I and Z 75%
Economy
V 50%

Flights operating with 9W code

Première C, J, Z, I and P 100%+ (Cabin Bonus of 60% for Platinum and 50% for other members)

Y, M, T, U, N, L, Q, S, K, H, V, O, W and B 75%
Economy
G 50%

Tier JPMiles include only Base JPMiles and Cabin Bonus. They do not include Tier Bonus or any other Bonus JPMiles
For the Base JPMiles (TPM) you earn on different sectors, please visit the Mileage Calculator section on jetairways.com

Jet Airways (I) Ltd.


About JetPrivilege
Tier Upgrade

6 month Fast Track upgrade: On a daily basis, DTR looks at Tier Points and Tier JPMiles earned in the preceding 180 days;
offering faster tier upgrades based on frequency and recency of travel
12 month Standard upgrade: On a daily basis, DTR also reviews Tier Points and Tier JPMiles earned in the preceding 365 days
for a tier upgrade

Tier upgrade requirement as below:

6-month Fast Track Upgrade 12-month Standard Upgrade


Tier Upgrade

Tier Points Tier JPMiles Tier Points Tier JPMiles

Blue to Blue Plus 5 7,500 N/A N/A

Blue Plus to Silver 15 22,500 20 30,000

Silver to Gold 30 45,000 40 60,000

Gold to Platinum 45 67,500 60 90,000

Jet Airways (I) Ltd.


About JetPrivilege
Tier Renewal

With DTR, tier renewal is easier and more flexible. DTR reviews Tier Points and Tier JPMiles earned in a 12month time-frame
preceding your tier review date:

If the 12-month criteria is not met, then the 18-month time-frame will be considered
If the 18-month criteria is not met, then the 24-month time-frame will be considered

With each increase in time-frame, the DTR reduces the number of Tier Points and Tier JPMiles, making tier renewal easier.

12-month criteria 18-month criteria 24-month criteria


Tier Renewal

Tier Points Tier JPMiles Tier Points Tier JPMiles Tier Points Tier JPMiles

Platinum 60 90,000 81 121,500 102 153,000

Gold 40 60,000 54 81,000 68 102,000

Silver 20 30,000 27 40,500 34 51,000

Blue Plus No Downgrade

Visit the Dynamic Tier Review section b on jetairways.com to calculate Tier Points and / or Tier JPMiles required for upgrade / renewal.

Jet Airways (I) Ltd.


About JetPrivilege
Validity of JPMiles

Like most other loyalty programmes world-wide, JPMiles cannot be held indefinitely by a member. JPMiles are valid for redemption up
to the end of the thirteenth quarter from the quarter in which they were earned.
For example, JPMiles earned in the 1st quarter of 2012 (January-March 2012) will expire on the last day of the 1st quarter of 2015
(i.e. March 31, 2015). JPMiles that are not redeemed before expiry, will lapse.

JPMiles will not lapse for JetPrivilege Platinum members. Any unredeemed JPMiles that are due to expire at the end of the said
quarter will be extended to the next quarter.

Note: JPMiles transferred through the Transfer JPMiles facility will have a validity of 12 months from the date of transfer irrespective of
the original validity prior to transfer. They will expire next year, at the end of the quarter in which they were transferred.
For example, if a Transfer of JPMiles is processed on January 25, 2013, the same will expire from the recipient's membership account
on March 31, 2014.

Jet Airways (I) Ltd.


Before you travel
e-Booking services at jetairways.com and jetkonnect.com

Online ticketing: Book, pay and print your tickets instantly.


IVR - Interactive Voice Response: Book and pay for your tickets through our 24x7 call center over a secure IVR, and get your
tickets via e-mail, up to 2 hours prior to domestic flight departure and 4 hours prior to flight
departure for international flights

Get rewarded with Bonus JPMiles for online ticketing and IVR. For details, please visit the Earning JPMiles section of this
document – page 25.

e-Check-in services at jetairways.com and jetkonnect.com

Web Check-in: Select your seat, print your boarding pass and proceed directly for security check.
Kiosk Check-in: New age Kiosks at select airports in India help you select your seat and print your boarding
pass at the touch of a screen, when traveling with only hand baggage.

Get rewarded with Bonus JPMiles for e-check-in services. For details, please visit page 24.

e-services are subject to terms and conditions. For details, please visit jetairways.com

Jet Airways (I) Ltd.


Before you travel
Web Check-in timings

Class Category Check-in Within India International Check-in

First Class All JetPrivilege members / Guests NA 48 to 2 hours prior departure

Première All JetPrivilege members / Guests 48 hours to 1 hour prior departure 48 to 2 hours prior departure

JetPrivilege Platinum / Gold members 48 hours to 1 hour prior departure 48 to 2 hours prior departure
Economy

Other JetPrivilege members and Guests 24 hours to 1 hour prior departure 24 to 2 hours prior departure

Counter closure for flights within India is 45 minutes prior to departure and for international flights is 60 minutes
The boarding pass must be stamped at the airport check-in counter
Available only on Jet Airways and JetKonnect marketed and operated flights and not codeshare flights

Kiosk Check-in timings

Kiosk check-in when traveling with only hand baggage between 24 hours and 45 minutes prior to flight departure
Kiosk Check-in facility is available only on Jet Airways and JetKonnect flights (9W code) marketed and operated flights and not
codeshare flights

Jet Airways (I) Ltd.


Before you travel
Tele Check-in

Book your preferred seat by calling the Jet Airways reservations office and Tele check-in for your Jet Airways / JetKonnect flight

Tele Check-in timings for domestic flights within India

Class Category Check-in Timing

Première All JetPrivilege members / Guests between 48 hours and 60 minutes prior to flight departure 

JetPrivilege Platinum / Gold members between 48 hours and 60 minutes prior to flight departure 
Economy

JetPrivilege Silver members between 24 hours and 60 minutes prior to flight departure 

Collect your boarding pass with your preferred seat (blocked at the time of Tele Check-in), at least 50 minutes prior to domestic
Flight departure
Failing to collect the boarding pass as above, the blocked seat will be released to other guests checking in for their flight
Available only on Jet Airways and JetKonnect marketed and operated flights and not code share flights

The Airport Check-in Counters will close, as usual, 45 minutes prior to flight departure and Boarding Gates will close 25 minutes prior
to flight departure for all flights within India on Jet Airways and JetKonnect.

Jet Airways (I) Ltd.


Before you travel
Tele Check-in timings for international flights

Collect boarding pass with


Airport Check-in
Class Category Check-in Timing preferred seat (blocked at
Counter closes
the time of Tele Check-in)
First Class/ All JetPrivilege members between 48 and 4 hours prior at least 75 minutes prior to 60 minutes prior
Première / Guests to flight departure  flight departure  to flight departure 
JetPrivilege Platinum / between 48 and 4 hours prior at least 75 minutes prior to 60 minutes prior
Gold members to flight departure  flight departure  to flight departure 
Economy
JetPrivilege Silver between 24 and 4 hours prior at least 75 minutes prior to 60 minutes prior
members to flight departure  flight departure  to flight departure 

Failing to collect the boarding pass as above, the blocked seat will be released to other guests checking in for their flight

Jet Airways (I) Ltd.


Reservations and cancellations
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Guaranteed reservations up to 24 hours prior to flight departure

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Guaranteed reservations up to 24 hours prior to flight


departure on a full-fare Economy ticket - Y / M class (9W   
code) and W / Y class (S2 code) for flights within India

There may be occasions during the year when exceptional demand on specific routes would render us unable to fulfil this

Pre-reserve seat(s) (331 days in advance and up to 48 hrs prior to flight departure)

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Pre-reserve seat(s) (331 days in advance and up to 48 hrs prior to flight departure) 

International     
Within India for Jet Airways and JetKonnect flights (9W
    
code) booked at jetairways.com

Jet Airways (I) Ltd.


Reservations and cancellations
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

“Seat Select” Charges waived off

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Pre-reserve favourite seat in Economy (Seat Select)


without a charge, on select International and Domestic   
flights within India, operated by B737 Aircraft series.

Visit jetairways.com for details on applicable routes / flights. This facility is available at our City / Airport ticketing offices only.

Cancellation fees waived on fares (flights within India)

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Cancellation fees waived on fares (flights within India)  

The membership number must be updated in the booking, to avail of this benefit
The waiver includes cancellation charges levied on tickets issued against a revenue published fare towards revalidation, refund or
reissue of a ticket
The waiver is not applicable on non-refundable tickets, No Show and Gate No Show

Jet Airways (I) Ltd.


At the airport
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Check-in at Dedicated Counters#

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Check-in at Dedicated Counters even when traveling in


   
Economy

Priority Stand-by at the airport##

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Priority Stand-by at airport when traveling on a waitlisted


   
ticket

# At applicable airports with Dedicated Counters. At other airports, JetPrivilege Platinum, Gold and Silver members can check-in
at Première counters even when travelling in Economy.
## Members will enjoy the highest priority in the order of their tier status, at the time of flight closure, as per check-in
procedures

Jet Airways (I) Ltd.


At the airport
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Priority Baggage Tagging

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Priority Baggage Tagging   

Jet Airways (I) Ltd.


At the airport
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Additional Baggage Allowance

JetPrivilege HDFC Bank World /


Applicable Blue Jet Airways ICICI Bank Sapphiro
Tier Benefit Blue Silver Gold Platinum
on Plus Credit Cardholders / Jet Airways
American Express Platinum
Credit Cardholders

Within India

Within India (not applicable on


 10 kgs 15 kgs 20kgs
ATR flights) 10 kgs

International

To / from USA and Canada to /


 1 piece @ 23 kgs
from any destination NA
To / from India to Europe and
 1 piece @ 23 kgs
UK and vice-versa NA

All other sectors  10 kgs 15 kgs 20kgs


NA
International (wherever
 10 kgs 15 kgs 20kgs
applicable) NA

Jet Airways (I) Ltd.


Additional baggage allowance is not allowance is not applicable on ATR / Partner Airlines / code share / international flights.
For our JetPrivilege Platinum / Gold / Silver members who are also JetPrivilege HDFC Bank World Cardholders / Jet Airways ICICI
Bank Sapphiro Credit Cardholders / Jet Airways American Express Platinum Credit Cardholders, only the higher of the two
allowances will apply. For example: If a JetPrivilege Platinum member is also a JetPrivilege HDFC Bank World Credit Cardholder or
a Jet Airways ICICI Bank Sapphiro Credit Cardholder or a Jet Airways American Express Platinum Credit Cardholders, he / she will
be entitled to only 20 kgs additional baggage allowance and not 30 kgs.

Jet Airways (I) Ltd.


At the airport

= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Lounge access

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Lounge access within India - (Self only) 

Première     

Economy   

Lounge access International - (Self only) 

First Class / Première     

Economy   

Lounge access will be offered at the departure airport, wherever available


For in-transit JetPrivilege members, lounge access will be offered only if the onward journey is on a Jet Airways or JetKonnect
flight
Lounge access is applicable only to the member and not applicable to accompanying guests

Jet Airways (I) Ltd.


Multiple opportunities to get rewarded with JPMiles
The JetPrivilege programme offers you multiple opportunities to get rewarded with JPMiles on Jet Airways, JetKonnect and Jet Airways
marketed codeshare flights and when availing the services of our Programme Partners.

Earning on Jet Airways and Jet Airways marketed codeshare flights

The number of Base JPMiles (TPM - Ticketed Point Mileage) earned is the direct travelled distance between the origin and destination
city-pair. JPMiles earned are based on the fare and cabin travelled. The percentage of Base JPMiles is displayed below:

Cabin Class % of Base JPMiles

First Class F and A 100% + (Cabin Bonus of 125% for Platinum and 100% for other members)

Première C, J, Z, I and P 100%+ (Cabin Bonus of 60% for Platinum and 50% for other members)

Y, M, T, U, N, L, Q, S, K, H, V, O, W and B 100%
Economy
G 75%

Jet Airways (I) Ltd.


Multiple opportunities to get rewarded with JPMiles

Earning on JetKonnect

Cabin Class % of Base JPMiles

Flights operating with S2 code

Première C, J and P 100%+ (Cabin Bonus of 60% for Platinum and 50% for other members)

W, Y, U, K, S, H, E, X, N, Q, M, O, G, R, I and Z 75%
Economy
V 50%

Flights operating with 9W code

Première C, J, Z, I and P 100%+ (Cabin Bonus of 60% for Platinum and 50% for other members)

Y, M, T, U, N, L, Q, S, K, H, V, O, W and B 75%
Economy
G 50%

For the Base JPMiles (TPM) you earn on different sectors, please visit the Mileage Calculator section on jetairways.com

Jet Airways (I) Ltd.


Multiple opportunities to get rewarded with JPMiles
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Cabin Bonus (as shown above)

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Cabin Bonus (% of Base JPMiles)

First Class 100%  100% 100% 100% 125%

Première 50%  50% 50% 50% 60%

Additional Tier Bonus

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Tier Bonus (% of Base JPMiles)  10% 20% 30%

Jet Airways (I) Ltd.


Multiple opportunities to get rewarded with JPMiles
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

JPMiles will be credited as per class flown


JPMiles will be credited as per the original booked class in Economy when utilizing Upgrade Vouchers or the JPMiles Upgrade
facility and upgrading to class D/R on Jet Airways and class D on JetKonnect
The following are not eligible for earning of Tier Points or Tier JPMiles
- On Jet Airways: Class D (Redemption/Interline), E (Interline), R and X (Redemption)
- On JetKonnect: Class D (Redemption/Interline), L (Interline), and B (Redemption)
Bonus JPMiles on e-Services, Upgrade Vouchers and JPMiles Upgrade facilities cannot be availed against Group fares ie. G class on
Jet Airways and G/V class on JetKonnect. All these features are subject to other terms and conditions
Tier JPMiles include only Base JPMiles and Cabin Bonus. They do not include Tier Bonus or any other Bonus JPMiles

Jet Airways (I) Ltd.


Multiple opportunities to get rewarded with JPMiles
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Bonus JPMiles for e-Services

Applicable
Service Blue Blue Plus Silver Gold Platinum
on

Bonus JPMiles for e-services^ - Online/IVR


e-booking services
    
500 Bonus JPMiles

Bonus JPMiles for Web/Kiosk check-in*

e-check in services
    
250 Bonus JPMiles

^ Applicable for e-services at jetairways.com and jetkonnect.com


* Kiosk Check-in facility is available only on Jet Airways and JetKonnect flights (9W code)
* Web, Kiosk Check-in cannot be availed on codeshare flights
* Bonus JPMiles for e-services will be credited as applicable for relevant services
e-Services are subject to terms and conditions as published on jetairways.com

Jet Airways (I) Ltd.


Earning with over 100 Programme Partners

JetPrivilege programme partners include some of the leading names in airline, co-brand credit card, conversion, hotel, dining, retail,
lifestyle, car rental, telecommunication and publishing. Get rewarded with Partner JPMiles and enjoy service benefits. For details
please visit the JetPrivilege Partners section on jetairways.com

Promotional Bonus

Avail of limited period Bonus JPMiles offers from Jet Airways, JetKonnect and Programme Partners whenever available and add to your
JPMiles balance.

Purchase JPMiles

Top up JPMiles into your JetPrivilege account or another JetPrivilege account. Purchase JPMiles at jetairways.com @ Rs.1.25 per JPMile
with a minimum purchase of 500 JPMiles and in multiples of 100 thereafter.

Jet Airways (I) Ltd.


Multiple opportunities to get rewarded with JPMiles
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Claim Missing JPMiles

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Claim missing JPMiles online through jetairways.com     


Claim missing JPMiles by contacting the JetPrivilege
    
Service Centre

JPMiles are credited to the membership account automatically; provided the membership number is recorded at the time of
booking and at check-in with Jet Airways, JetKonnect or Programme Partners, and the name in the booking is in the same format
as printed on the membership card. However, if there are any Jet Airways or JetKonnect missing flights, claim them online
Retro credit can be claimed for Jet Airways and JetKonnect flights taken in the last 180 days from current date
Online retro credit is possible if the check-in system at the departure city is automated. Please contact JetPrivilege Service Centre
for updating JPMiles for manual stations
Incase the member has availed of an upgrade to Première or First Class against vouchers, JPMiles upgrade, cash upgrade or any
involuntary upgrade done at the airport; it will take a minimum of 6 days for automatic-credit of flights. Members must contact
the JetPrivilege Service Centre, should the flight still not reflect in the account.
For Partner activities, JPMiles can be claimed in the last 180 days from current date and not preceding the enrolment date
For any missing partner activities, please contact the JetPrivilege Service Centre with relevant proof of activity (i.e. original or
clear photo copy) of: - ticket and boarding pass for Airline Partners and invoices for Non-Airline
JPMiles earned through our Programme Partners may take 6-8 weeks to reflect in the account
To claim missing JPMiles online visit the Claim Missing Miles section on jetairways.com

Jet Airways (I) Ltd.


Redemption of JPMiles
= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Redeem JPMiles

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Eligibility criteria: on accumulating 3500 JPMiles and 2 activities on Jet Airways, JetKonnect and on programme partners

For Award travel: Online / Offline / Redeem at JetPrivilege


    
Service centre / IVR / online request form
Transfer JPMiles to another account (Rs.200 per block of
500 JPMiles) with a minimum of 500 JPMiles and in     
multiples of 500 thereon.

JPMiles Upgrade: One-cabin upgrade on revenue ticket     


Cash N Miles: Pay part cash & part miles ( revenue, select
    
flights within India (9W code) booked at jetairways.com
Cash Upgrade: Upgrade to Première on award travel
    
(within India)

Jet Airways (I) Ltd.


Redemption of JPMiles
The minimum requirement for an award travel within India on the shortest route is 4000 JPMiles
Avail of a Cash upgrade for Rs. 2000 for travel between Bengaluru, Chennai, Delhi, Hyderabad, Kochi, Kolkata, Mumbai and
Thiruvananthapuram OR for Rs. 1000 on other sectors
Upgrades are liable for taxes/charges/ fees like airport departure tax, fuel/insurance surcharge or any other levies as applicable.
Differential tax if any, will be payable, prior to check-in

For details and terms and conditions, on the above features, please visit the Redeem JPMiles section on jetairways.com

Jet Airways (I) Ltd.


Other Benefits

= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

1st Flight Bonus - 250 Bonus JPMiles 

Blue Plus tier attainment Bonus - 750 Bonus JPMiles  

Non-expiry of JPMiles   

Jet Airways (I) Ltd.


Other Benefits
Upgrade Vouchers
Vouchers can be redeemed for a one-cabin upgrade, i.e. from Economy to Première or Première to First Class, based on our 'Traveled
Distance'* concept.
*Distance between two cities, calculated as per IATA Ticketed Point Mileage (TPM).

1501 3001 4751 6501 8501


<1500 - - - - - 10501 +
TPM
3000 4750 6500 8500 10500

Economy to Première 1 2 3 4 5 6 7

Première to First Class 3 4 5 6 7 8 9

Jet Airways (I) Ltd.


Other Benefits

= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Elite tier upgrade vouchers

No. of vouchers given on upgrade / renewal  1 3 5

Eligible booking classes for usage of upgrade vouchers

Any revenue
Economy to Première Y, M, T, U, N, L, Q, S and K class
fare type
(except G
Première to First Class C, J, Z, I and P class class)

Any revenue
Economy to Première - if flight is operated under 9W code Y, M, T, U, N, L, Q, S and K class
fare type
(except G / V
Economy to Première - if flight is operated under S2 code W, Y, K, U, T, S, H, E, X and N class
class)

Jet Airways (I) Ltd.


Any member /guest holding a JetPrivilege Platinum upgrade voucher can use it on any revenue fare type (except G class on Jet
Airways and G / V class on JetKonnect)

Members receive elite tier upgrade vouchers when the Tier Points or Tier JPMiles required for a tier upgrade or renewal is
completed. In case of tier status changing to a lower tier, upgrade voucher(s) will be awarded as per the Tier Points and Tier
JPMiles earned for either Gold or Silver tier renewal

Jet Airways (I) Ltd.


Other Benefits

= Jet Airways, = JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

To get your upgrade:


Call Jet Airways Reservations at least 15 hours prior to your flight
Request upgrade
a) If available, will be confirmed immediately. Provide the voucher number and expiry date
b) Else, you may request for a listing. Listing is not a confirmation. Hence, on arrival at the airport check-in counters, list your self
for the Upgrade. At check-in closure, subject to seat availability, seat will be released in lieu of the voucher(s)
Please arrive at the airport at least 60 minutes prior to departure for flights within India and 4 hours prior departure for
international flights. Proceed to the Première check-in counter and present the correct upgrade voucher(s).
Please note:
Valid on single, one-way, direct, non-stop Jet Airways/ JetKonnect marketed and operated domestic and international flights and on code-share
flights within India. Not applicable on Airline Partners, international codeshare flights and on documents issued by other airlines
Voucher can be used by the member or transferred to anyone by the member
In case of through-flights with en route stops, the upgrade will be offered if the seating in the next class of service can be confirmed for all
segments of the flight, at the time of offering the upgrade. (Incase of different flight numbers, multiple vouchers will be required)
Voucher upgrade is subject to capacity and class controls
Lost/stolen voucher(s) will not be replaced. No refund/exchange/extension. Voucher(s) does not hold any cash value and cannot be sold in
exchange for any financial consideration.
JPMiles will be credited as per the original booked class
Members not listed, may not be accommodated at departure
Upgrades are liable for taxes/charges/ fees like airport departure tax, fuel/insurance surcharge or any other levies as applicable. Differential tax
if any, will be payable, prior to check-in

Jet Airways (I) Ltd.


Other Benefits
Baggage Tags

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Baggage Tags  2 2 2

To replace a lost card or baggage tag, place a request with JetPrivilege Service Centre in writing. 500 JPMiles will be charged
towards replacement

JetPrivilege account updates - online / SMS

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

JetPrivilege account updates - online / SMS     

Jet Airways (I) Ltd.


Other Benefits

JetPrivilege account updates through SMS Send an SMS to 56388

JPMiles Balance JPBAL <space> JetPrivilege Number

Mileage Expiry details JPEXP <space> JetPrivilege Number

Current Tier status JPTIER <space> JetPrivilege Number

Tier Review Date JPREV <space> JetPrivilege Number

To get a list of all the above service codes JP

Available only on mobile numbers registered in India and alerts will be sent to the mobile number recorded in the JetPrivilege
membership account.
In case the mobile number has changed, members can update the profile at jetairways.com or call the JetPrivilege Service Centre

Dedicated Customer Service Centre


Our Guest service executives will assist you with programme related information. For contact details, please visit the ‘Service Centre’
section at jetairways.com

Jet Airways (I) Ltd.


With Programme Partners
Our Programme Partners include some of the world’s leading names in airlines, hotels, finance, lifestyle, car rental, publishing, dining,
retail and telecommunication. For details, please visit the Partners section at jetairways.com.

Earn JPMiles

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

On over 100 air


and non-air
Get rewarded with JPMiles     
programme
partners

Redeem JPMiles

Applicable
Tier Benefit Blue Blue Plus Silver Gold Platinum
on

Redeem at JetPrivilege Service Centre / request


online (on accumulating 3500 JPMiles + 2 activities All Airline
    
on Jet Airways, JetKonnect and on programme Partners
partners)

Jet Airways (I) Ltd.


With Programme Partners

Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum

Jet Airways
1
marketed and
piece 1 piece @
Additional Baggage Allowance brussels airlines  @ 23 23 kgs
operated codeshare
kgs
flights
JetPrivilege HDFC
Bank World
Cardholders / Jet
Additional Baggage Allowance on Jet Airways and Airways ICICI Bank
10 10
JetKonnect flights within India (not applicable on Sapphiro Credit 10 Kgs 10 Kgs 10 Kgs
Kgs Kgs
ATR flights) Cardholders / Jet
Airways American
Express Platinum
Credit Cardholders#

#For our JetPrivilege Platinum / Gold / Silver members who are also JetPrivilege HDFC Bank World Credit or Debit Cardholders / Jet Airways ICICI
Bank Sapphiro Credit Cardholders / Jet Airways American Express Platinum Credit Cardholders, only the higher of the two allowances will apply. For
example: If a JetPrivilege Platinum member is also a JetPrivilege HDFC Bank World Credit Cardholder or a Jet Airways ICICI Bank Sapphiro Credit
Cardholder, he / she will be entitled to only 20 kgs additional baggage allowance and not 30 kgs.
Excess baggage allowance is not applicable on ATR / Partner Airlines / code share / international flights.

The information herein is subject to change. For terms and conditions applicable and latest updates, please visit jetairways.com

Jet Airways (I) Ltd.

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