AirPrint Setting after upgrading Firmware

Applicable models

 C754e and C654e

 C554e, C454e, C364e, C284e and C224e
 754e and 654e
 554e, 454e, 364e, 284e and 224e

Background

When the firmware is upgraded from version Gxx-G9 or G20-J5 to versions which support “AirPrint”
function (applicable versions are shown below), [AirPrint Setting] in the Administrator Settings won’t
be displayed.

Displayed Not displayed

AirPrint supported FW versions

 C754e and C654e  G20-H2, G20-J6 or later

 C554e, C454e, C364e, C284e and C224e  G20-J6 or later
 754e and 654e  G20-H2, G20-J6 or later
 554e, 454e, 364e, 284e and 224e  G20-J6 or later

Required Actions

1. Check if there is the [AirPrint Setting] in the Administrator Settings

[Administrator Settings]  [Network Settings]  Page2

2. If there is no “AirPrint Setting” displayed, change the Software SW setting as below.

Software SW No. 168  set it to “HEX: 06”

The value before change should be “HEX: 07”.

Notes: Do not forget to turn the Main Power Switch OFF/ON after the Software SW change.