nycl
Market
LUnpetentous tuncionalty can be a great
wining formula. as Nyce, the market
leader in he picky heat powder (PHP)
category has demonstrated for over 35
Years. While enhancements are a way of
‘adjusting the brand to changes in life ste
heeds, staying ue to ts cnginal promise
has agen ihe allmark of Nye
achevernent.
‘The PHP category i a specialises
category valued at more thar Rs. 1,000
milion
contibutos about 20% othe ttl aku
power maet in nda. The PHP category
IShighy season dependent temperature
and hum) -noaly 6086 of sates come
inte summer mont of Apa has
Seen ato cn in he recent past anda
amb of ands are now avaable nthe
mma, fenng varus benefits to geta
Share ini category. Dermicoo (Para).
Boro Ps (Eman. Sowero-shower
(Gonnson & Jonnson), PondsWVasetne
(Pinaustan Lever) and Or. Se Kopran)
Ae some kay payors. Nye the
Undisputed leader nthe category wih
‘tose 0 4035 market sare.
“Theve isa definite shit inthe way the
category is being perceived, vith patterns
of family grosth being an impotiant factor
In infueneing sales, For intanee, ewer
chaloren per tamiy have resulted in greater
individual tenon per child, speciteally to
thelr physical and mental well-being, So an
ailment ike pricy heat, which eater
might have received seant attention, has
‘ow become an area a concern
Contemporary ie styles and the media
invasion has alsa rested in tactional
remedies, ine te apalcation of
Sandalwood paste, being discarded in
favour of modern alternatives lke PHP.
(Couple with tis is the grovang respect for
Diche and specialist cures.
‘ore anc more consumers in ind, tke
‘thet counterparts in the West, are
Increasingly mewing away from omniscient
ppanaceas fo specialist cures and remedies,
‘creating opportunities for brands tke Nyci
In action, consumers in nda are
‘becoming increasingly demanding about
products And even within the PHP
‘clegory there seems to he need fora
‘powder that not only promises cue from
ricky heat but has also @ cosmetic pls
‘Given this scenario, brands that of this
additonal bene should have Veen able to
‘wean sway consumers, However, Nye
thas overcome ths percept hurdle and
continues 1o dominate tha category wit
“Superior eieacy at an affordable price
Achievements
‘nyelhas managed to bud an enormous
‘ecuity among consumers, cutting across
the cverse Indian panorama. The sheer
‘numbers are mind: bogging -abiion|
‘people, 70% of them inthe 627,000
Yolages thal consti rural nda is a Nye
‘stronghold. This kind ofa muit-cutura
‘muitringual, kaleidoscopic market erviron-
iment has not been seen aryuhere else in
the word, inthe last five years, a siew of
‘new producis have been launched along
witha few spurious ones tying t pass off
2s Nyc (to obviously leverage as strength
and consumer pull. Nyc has had to work
that much harder 9 eta ts positon a
the number one prickly heat powcer brand
in india,
Retteshes hy its success af recent years,
and in ts quest tobe an international
‘symbol of prickly hea protection, Nei has
‘expanded is ranenise to cover Nepal
‘Nigeria andthe Midele East counties. 80%
plus
awareness, 2 90%
ls Wil across
markets, very high]
Conversion and
retention rates all
bear testimony to
Nyeis equity
(Source: Usage & Artiudes Study on
Prickly Heat Powders),
History
Nyellwas a crug manutactured and
markcted by Batsh Drug House, used
maint 1 west athlete's foot and bedsores.
Iwas acquited by Glaxo in 1958 ana sod,
from the folowing year, as an OTC product
by Glavo's then ney formed Family
Procuets Dnrsion. It was marketed a a
powder to ight ricky hoa body odour
and excessive perspration with a special
ingrestent: ate geem-kiliog
chlorphenesin.
‘The early 1970s saw the ‘cactus!
mnemonic being replaced by the bramble
Nyei Blue (Pack colour) was positoned as
prick heat powder and the woman wth
‘ bramble on her back became a lasting
visual deity. Nye Sandal was launched
in1973 a8 a Bodyguard powder to ight
infection, body odour and perspiration.
Nye was then repositioned as a Prickly
Heat Pesider wath Sandal asa ragrance
variant.
Nyoi Lavender launched in 1988 was
targeted at young urvan consumers with a
more cosmetic appeal
1.2995 Heinz Inia acquired Nye n
11999, Kye dropped ts pices considerably
tomake the brand more afordable tothe
m All day
~ inthe sun?
No sweat.Hence, as a leader it 100K onthe onus of
expanding ard deveoping the category.
Currently Nyi Classic (Blue Pack isthe
lead vanant which the consumers identity
and relate with wie Nye Sandal and
Lavender are the prickly heat fragrance
vatiants.Nyers positioning nthe market
Sands a The Mast Effective Prickly He
Fhe.
Product
‘yt a nertage of ver 34 years, Nyc nas
became almost generic othe picky Neat,
onder (PHP) category and is wasiy one of
the most recognised brands in india. Nye
has driven giow inthis catogory adits
atractiveness is event from the number
Of brands tying to make thelr presence fet
int
‘The products formulates on a te.
prenged holstc approach to combat ricky
heat: prevention, hea and soothing,
reversion s made possivie bythe 51%
pharma grade sare that Nya eontans
‘The stareh absorbs swoat and keep ths
skin ty anf possi the best way te
prevent prickly neat attected skin Is nealeg
by Chlesphenesin, which nights of he
bacterial and fungal nfecions and provides
the healing touch. The soothing sensation
comes from Zine Oxide, which proviles
Soothing protection to the skin,
Prickly heat as an iets pt rested to
any particular consumer type. Chien wth
more detcate skin ana greater exposure
to direct sunighttand tobe more
Vulnerable. Thus, m most cases its
actualy the moder who buys the brand for
het etalon and he tamiy. Nyet
Understands the mother's conoeens and
\wormes and offers her a procuct that helps
combat and ace picky neat a
funesonal eve
Recent Developments,
In May 2002, Heine undertonk a Q: BAY on
Nyon order to understand how the
consumers peteeived i. The Q: BAV or
(Quick BAV isa category customised
version of the Brand Asset Valuator(BAV),
proprietary tol of Young and Rubia,
‘which the most exons word wide
study on consumer perceptions of brands.
‘The Q: BAV research methodology
entaieg responses trom 1,494 women
respondenis in the age group 21/45 years
‘The centres chosen were Mumba, D2,
Kolkata and Madu. The analyses
Suggested tha the PHP catagory per se
‘was a fay wel-estabished and wo
penetrated category. The MISOFFE cuve,
thin vacks spontaneous anareness
versus famiaity showed that Hye was
very high on both parameters - and way
‘thead of ether brands inthe PHP
ategory. twas, infact. nearly on par with
tther non spect aum power brands
Such as Ponds. Nyc is eer the category
leader, especially amongst he core target
marke: housewives, aged 25/40 with
School gong kas between 4 years.
‘Towards becoming a more contemporary
and vibrant band Nyc has seen alot of
civ in 2003. Improvement in packaging
to high ts unique tree-way formula;
Increase inthe size of te branding for
Deter isblity on shop sheWes; a new
favertsing campaign May 2003 0
fstabish greater sensitivity tothe PHP
problem. And to provide an emotional
payoff of wring’ and not beng et down
by pekly neat This new communestion Is
warmer and leverages the motherson
relationship. which has characterised Nye
(ver se many yeas. Recognising evolng
Consumer preferences, Nyet i evaluating
ew packaging and product formats In
January 2004, Nyol launched ts Sandal
and Lavender variant ta sleowor and
‘more modem looking pack in Tam Nau
and Kerala. Ths new pack has received
Uinanimously postive ratings trem
tonsumers who have deserbed the neve
pack as modern, young, styish and Wendy
‘Those are some ofthe changes Nyc, as a
marke leader, has accomplished dive
its dominance and superony in tne prickly
heat category and mainain ts number one
Promotion
‘ye has been successful in managing the
challenge a efecively communicating its
proposition ina short Season ime span ot
four months
‘Since Nyc caters toa large cx0ss section
of constmers across the county, elevson
has boon the primary medium of
advertising, The bands unique seling
Droposiion (USP) scented largely on the
uratve benefe "Tae Wost Eecwe Prekyy
Heat Figher, Other media vehicies have
been chosen to give a ‘surround effect
during te season and t ensure that it
remains top of mind. In urban india
hoardings bus shales, press and radio
have played a major role. And in rural india
wall painings, tn plates have had a huge
Impact. The peputaity and dominance ot
‘yl cantnues i pervade matzng it
impossienot to touch the ives of
Consumers mn more and more rural
marvels
‘Adaiionay, seasonal promotor oters
land actviies have also been undertaken,
(One sun acct waste Summer
GGetanay Contest run in 1997 which
received a stupendous response fom ll
ver india
‘yo has also lee many mea innovations
lke sponsorship of weather reports and
talor made epots on Discovery Channa
Such imavatons have heed inere ase
brand salience, strengthening t=
leadersip status m2 now, tighly
competitive cafecory.
Tocommu-nicate Ny eicacyn
provontng ging and soothing richly
heat the company runs a campaign to
auhebas tho taantlic: LEGON.
‘This campaign nights the Nye poduct
compostion andthe resultant product
cefieacy to each pasdiatician'GP.
Ae,
eran ates
‘Over the years Nyc ts unpretentious
‘unetonalty has come ta symbalse and
embody an earthy. extremely dependable
fad a nos cure fr prickly heat. ts
teacy n tesolving the problem of prickly
heat ensures tat it has won a place nthe
ear’ of poop.
‘The band comes of with values that are
warm, engaging, spied and progressive.
From a ard and funtion eave brand,
‘ye now wants tobe seen as a warmer,
and a mote endearing brand, whilst
Consistent being the most effective
product in the market,
er
Til 1969 Nye was used to teat athot's
foot and bedsores
‘yo has Chiorphenesin whichis an
‘ete ant-acterial and anti-fungal
agent.
In severe summers when the incidence
ot prickly hea is high, Nyel has
‘experienced even tiple git growths.
vel com