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HR Policy Wipro PDF
HR Policy Wipro PDF
R Policy
About us:
At APEX Services, we believe that proper manpower can ensure an exponential growth
for your organization. By completely understanding your need, we thereby provide a
professional approach ensuring that the right person is recruited for the job.
APEX Services is a well-established outsourcing service provider. The firm has been
operating actively from its base in Lucknow since the year 2004.
Quality Human Resource is the basic driving force of any organization, and the driving
force behind any project’s finance and management. At APEX Services, we believe that
proper manpower can ensure impeccable and steady growth for your organization.
Reputed for its integrity and trusted for its highly qualitative database, APEX Services
adheres to a well-structured recruitment process for every assignment.
The company requires order and discipline to succeed and to promote efficiency,
productivity, and cooperation among employees. For this reason it may be helpful to
identify some types of conduct that are impermissible. Listed below are impermissible
actions that may lead to inappropriate disciplinary action. Although it is not possible to
provide an exhaustive list of all types of impermissible conduct and performance, the
following are some examples :) _
JOINING PROCESS
A candidate on joining must report to the reporting Officer. The process consists of the
following steps:
A. Filling up of Forms
Working Hours
The Candidate will follow the working hours of the client where He/She will be deputed.
The candidate may have to work on shifts, based on the client’s requirement
Attendance
The candidate’s attendance will be maintained by the Reporting officer of the client or
online managed by Wipro, which needs to be sent to the contact person at Apex Services
within the cut-off date as mutually agreed.
Leave Policy
The candidate will be eligible for leave as per the policy of the client where he/she is
deputed. The Reporting officer of the client will do the leave tracking. The Candidate has
to plan their leave in advance and take approval from the Reporting Officer before going
on leave, except on emergencies and same is to informed to APEX HR before proceeding
on leave. Any uninformed leave will be treated as “Loss of Pay” and may call for
disciplinary action. The candidate shall have to submit the leave form duly signed by the
Reporting Officer.
All Employees are allowed 6 days Casual leave, 6 days sick leave.
For the purpose of all provisions under this policy, the calendar year
January 1 to December 31 will be considered applicable. Persons joining in the middle of
the calendar year will be eligible to leave entitlements on a pro-rata basis
On completion of one month service 1sick leave and 1 casual leave is added to the same
and the same chain continues.
Compensation & Benefits
Payroll
Apex Services will make the payment on the dates mutually agreed with the client, which
will be intimated by to the candidate by the Reporting Officer of the client. All payments
will be made through Bank Transfer. Please ensure that the candidate open account to
enable us to credit their payments on time.
(Account opening form has been attached with joining kit)
Benefits
1. All associate will be eligible for Employer’s contribution to provident fund as per
rules.
2. All associates whose monthly gross salary is less than Rs.15, 000 will be covered
under ESIC. (Form attached for enrolment)
3. Associates will be covered under Mediclaim Insurance (Form attached for enrolment)
with cashless hospitalization.
4. Please note, insurance coverage depends upon client’s policy; your offer letter will
confirm whether you are covered under the above policy and for the sum assured.
Provident Fund
The basic purpose of Provident Fund is to cover the future of the employees after
retirement or to have the security in the event of early death of an employee..
Employer’s Contribution
12 % of the basic wages and retaining allowance. This is paid as follows:
3.6 % of EPF and
8.33 % EPS (Employee Pension Scheme)
In addition to the above, the Employer shall also contribute 0.5% of pension wages
towards EDLI (Employee Deposit linked Insurance Scheme).
ESIC
ESIC was the major legislation on social security for the workers in independent India.
The ESI Act encompasses certain health related eventualities that the workers are
generally exposed to such as: sickness, maternity, temporary or permanent disablement,
resulting in loss of wages or earning capacity-total or partial. Social security provisions
made in the Act to counter balance or negate the resulting physical or financial distress in
such contingencies ,are thus, aimed at upholding human dignity in times of crisis through
protection from deprivation, destitution & social degradation while enabling society
retention & continuity of socially useful and productive man power.
Insurance
Insurance policy and sum assured depends upon client’s policy. Please check with our
Executive for details. The policy details are not covered for all our associates but depend
on client’s requirements. The candidate’s offer letter will indicate whether they are
covered under insurance policy and the amount assured.
Reimbursement of Claims
The candidate will be eligible for claiming official expenses on prior approvals from the
client as per client’s policy. The candidate need to submit the reimbursement as per the
format specified. Based on mutually agreed timelines with the client and the approvals,
reimbursements will be directly credited to your salary account.
The claims hard copies are to be submitted by 23rd of every month once approved by
Project Manager. The same is then sent to Wipro for further approval.
Early / Late / Holiday Expenses: Early /Late and holiday work travel and food
expenses would be reimbursed as per below policy .The same can be revised at the
discretion of WIPRO.
"Early" is when a franchisee resource report to work two hours before official start time
"Late" is when a franchisee resource work two hours after official closing time
Holidays
Working on any weekly off day, or a declared holiday qualifies as working on a holiday
List of annual holidays is posted on the notice board in all locations / Customers
Holidays
Weekly off days are Sundays in normal shifts and depending on the Shift Schedule if the
franchisee resource is working in 24X7 shifts
The Policy
If resource is using his / her own conveyance, expenses are not reimbursed if resource
works "late" on a working day as resource does not incur any additional expenses on
commuting.
If resource is availing public transport, resource can claim auto fare on actual up to a
maximum of Rs.125/- one way for late stay
2. Holiday:
Franchisee resource is eligible for compensatory off on any other working day if he she
works on holiday
Mobile Expense:
Mobile claims would have to be purely based on job requirement and at the discretion
and approval of the PM and in no circumstances greater than Rs 250/- per month. Any
additional payouts beyond 250 would need separate approvals.
The partner would have to submit such details as may be required by Wipro for
validating the mobile bills.
the Franchisee resource is required to travel locally on self driven vehicle wherever
possible for official work .He / She can claim local conveyance reimbursement for
official travel on ‘reimbursement per kilometer traveled’ basis based on the type of
vehicle in which the resources travels.
Auto Rickshaw charges will be reimbursed at actual. The charges would be subject to
approval by Relevant Wipro Service Delivery Manager and against valid statement of
payout of the same to the personnel working for.
THE PROCESS
Note:
8. Please ensure that you obtain a “No Due” certificate from your Reporting Officer at
the client place.
9. Return all documents/materials issued to you by Client/ Apex Services
10. Any dues pending from associates will be adjusted against the amounts payable to
associate.
11. Please submit your Income Tax Proofs before settling your dues.
Exit Interview
Every associate who has resigned from the services of the Company will have to undergo
the “Exit Interview” wherein, he will be given an opportunity to give his
feedbacks/suggestions. Your feedback is a very important tool in our continuous strives
for improvement. Post this, your relieving/experience letter will be given.
Associates can transfer their PF to the new company they are joining by getting form 13
from Apex services or if associate decides to close PF account, he/she would need to fill
in form10cv and 19 along with cancelled cheque leaf and submit after 60 days of getting
relieved from Apex services. It will take 60 days from then to get your settlement
transferred to your bank account.
Standard Terms of Employment
Compensation
You will be entitled to an Employer’s contribution of Provident Fund as per rules
applicable.
You will be covered under a Group Accident Insurance Scheme and mediclaim as
applicable to your level as detailed in the enclosure attached. (As per client policy and
approval)
You will be entitled to all other statutory benefits wherever applicable during the period
of this contract as per client policy and approval.
Termination
At the time of termination of the employment either due to termination by either you or
the company or upon the lapse of the term of employment, if there are any dues owing
from you to the company, the same may be adjusted against any monies due to you by the
company on the account of salary, bonus or any other payment owned to you under the
terms of your employment.
Discretion
Your employment is subject to your being certified medically fit by a registered medical
practitioner.
During the period of this contract, your services could be deputed at the sole discretion of
the company and your compensation to any of the company’s clients to do work
pertaining to or incidental to such client’s business. Such deputation will be
communicated to you by way of a letter from the Company, and this will be effective
from the date mentioned in such letter.
Deputation
During the tenure of the deputation, you will continue to be an employee of the company
and your compensation and applicable allowances shall be payable only by the Company.
In this regard, you shall not be entitled to receive any payments, either as fees,
expenses, reimbursement or such other allowances, directly from the Client to whose site
may be deputed.
Non-Disclosure
You shall take care of not to disclose or divulge confidential information/trade secrets
etc; belonging either to the Company or the Client, that you may come across in the
course of your responsibilities either to the company or the client and /or to the Client or
to anyone outside the Client’s organization and you shall use such confidential
information only in the connection with the services provided by you to such client.
Further, you shall not utilize any confidential information acquired in consequences of
your employment for your benefit or for the benefit of any third party other than the
company or its client who has disclosed such confidential information or for whom you
have created the confidential information.
You are employed by the company on the express understanding that all services
provided by you whether at the company’s site(s) or on the deputation, are being done on
behalf of the company or its clients. Consequently, any and all intellectual property rights
(including but not limited to patents, copyright, trademarks, etc.) arising therein shall be
owned exclusively by the company or its clients to whom you may be providing the
services on deputation. In this regard, it shall be deemed that you have provided your
consent for the assignment of any and all intellectual property rights developed either
solely by you or jointly with the Company or its clients exclusively and solely either in
favour of the company or its client and you shall do all such acts as may be necessary to
ensure that the ownership of such intellectual property rights vests solely with the
company or its clients, as the case may be.
Liability
You shall at no point of time make any claim or assert any right to employment, damage,
loss or compensation of any sort whatsoever against the client. This arrangement of
deputation is purely a contractual agreement between the company and the client for the
time specified. Further upon the lapse of your term of employment with the company or
earlier termination thereof, you shall have no right or claim against the company against
for continued term of employment and in this regard, the company does not guarantee or
warrant any continued employment after the term of employment or earlier termination
thereof.
You shall not engage in any act subversive of discipline in the course of your duty/ies for
the clients either within the client’s organization or outside it, and if you were at any time
found indulging in such act/s, the company shall reserve the right to initiate disciplinary
action as is deemed fit, against you.
Indemnity
You shall be responsible for protecting any property of the client entrusted to you in the
due discharge of your duties and you shall indemnify the client there is a loss of any kind
to the said property.
All other terms and conditions of your employment remain unchanged.