I’REISHA PETTIETT

3305 Taylor Falls Dr. • Pflugerville, TX 78660

832-421-3413 • ipettiett@yahoo.com

PUBLIC RELATIONS INTERN

Knowledgeable public relations student with training in press relations, writing releases, building media kits
and raising brand awareness. Market-savvy and dedicated to driving customer satisfaction and product
visibility through highly-targeted online and offline marketing strategies.

PROFESSIONAL EXPERIENCE

HEB Checker, H-E-B Corporation Feb. 2013 - Present

 Talented Customer Service representative offering six years of experience in progressive roles of
accountability and leadership.
 Driven and proven professional who is successful at achieving established targets and team goals.
 Personable and effective communicator with fluency in people management, sales and building long-term
relationships with customers.
 Handled all customer relations issues in a gracious manner and in accordance with company policies.
 Communicated accurate information about promotions, customer programs and products.
 Provided exceptional customer service which encouraged customer retention.
 Demonstrated a high level of efficiency and accuracy; received numerous recommendations from satisfied
customers.
 Ensured superior customer experience by addressing customer concerns, demonstrating empathy and
resolving problems swiftly.
 Learned and maintained in-depth understanding of product information; which led to knowledgeable
responses to diverse questions.

EDUCATION

Bachelor of Science (BS), Public Relations 2017-2019

Texas State University – San Marcos, TX.

Bachelor of Science (BS), Mass Communication 2015-2017

Stephen F. Austin State University – Nacogdoches, TX.