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1. Welcome to Guitar Family.

As the leader of China�s Guitar parts saler, we


have thousands of kinds of products, which almost come from Japan and South korea.
Our products are competitive in price and superior in quality. We fight against
with counterfeit and shoddy products.We hope that we can establish a long term
cooperative relationship with Musical Instrumens Company and the salers in the
world.If you have the product that competitive in price, you can contact us. We can
sale it in Chinese market.

2. If you need our products in a large quantity , you can contact us. We will give
you a discount.

3. We are in limited stock , if you need the quantity extremely large , you need
inform us. We will order it in advance.

Shipping & Return:

1. We shipping to worldwide, except some distant areas. International shipments are


sent by China Post Air Mail , e-EMS or EMS . Delivery time can be vary due to
certain reasons, such as numbers of airlines to your country and processing speed
of customs and post office. The shipping time are as follows:

EMS : 7-20 business days

e-EMS: 7-20 business days

China Post Air Mail: 20-60 business days

Through e-packet, you can follow the tracking information of your item in the
link of www.track-trace.com. Pls consult your local post office whether they agree
or not.

2. Import duties, taxes, and charges are not included in the commodity price or
shipping cost. These charges are the buyer's responsibility. Please check with your
country's customs office to determine what these additional costs will be prior to
bidding or buying.

3. Customs fees are normally charged by the shipping company or collected when you
pick the item up. These fees are not additional shipping charges.

Payment

1. We accept PayPal, alipay and bank remittance. As for the paid products ,we will
arrange shippment within two days. If you want to order it in a large quantity,
you can contact us , we will give you a discount. Returns are acceptable, you can
return any item within 14 days of receipt for a refund or a replacement of that
item. Please contact us for a referrence number if you'd like to return an item.
Please notice that buyers are responsible for the postage of returning, the items
returned must be in their original condition, which includes tags and any
packaging, and we'll only send the replacement or refund after we receive the
returned item.

2. We'll test all items to make sure they're in good condition before shipping, and
they'll be packed carefully to avoid damage in transit. However, we'll be fully
responsible for DOA(Defective On Arrival) items, please contact us if you receive a
defective item, we'll send you another one for free or issue full refund depends on
your choice.

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