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Pixma Mp170 Pixma Mp450: Service Manual
Pixma Mp170 Pixma Mp450: Service Manual
PIXMA MP450
SERVICE
MANUAL
Canon
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
PIXMA MP170
PIXMA MP450
SERVICE MANUAL
Revision 0
QY8-13AH-000
COPYRIGHT©2005 CANON INC. CANON PIXMA MP170/PIXMA MP450 082005 XX 0.00-0
Scope
This manual has been issued by Canon Inc., to provide the service technicians of this product with the information
necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual
covers information applicable in all regions where the product is sold. For this reason, it may contain information that is
not applicable to your region.
Revision
This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the
product. When changes are made to the contents of the manual, Canon will release technical information when
necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition.
The following do not apply if they do not conform to the laws and regulations of the region where the manual or product
is used:
Trademarks
Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.
Copyright
All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another
language without the written permission of Canon Inc., except in the case of internal business use.
Part 1: Maintenance
Information on maintenance and troubleshooting of the PIXMA MP170 / MP450
Part 3: Appendix
Block diagrams and pin layouts of the PIXMA MP170 / MP450
Reference:
This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in
the separate Parts Catalog.
II. TABLE OF CONTENTS
Part 1: MAINTENANCE
1. MAINTENANCE
1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by
Service Engineer
1-2. Customer Maintenance
1-3. Product Life
1-4. Special Tools
1-5. Serial Number Location
3. REPAIR
3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)
3-2. Special Notes on Repair Servicing
3-3. Adjustment / Settings
(1) Paper feed motor adjustment
(2) Main chassis and carriage rail adjustment
(3) Document pressure sheet adjustment
(4) Grease application
(5) Waste ink counter setting
(6) User mode
(7) Service mode
Service test print
EEPROM initialization
Waste ink counter reset
Destination settings
Button and LCD test
3-4. Verification Items
(1) Service test print
(2) EEPROM information print
Part 2: TECHNICAL REFERENCE
1. NEW TECHNOLOGIES
2. CLEANING MODE AND AMOUNT OF INK PURGED
3. PRINT MODE
3-1. Resolution in Printing via Computer (Print on One or Both Sides of Paper, BK Cartridge,
Monochrome Mode)
3-2. Resolution in Printing via Computer (Print on One or Both Sides of Paper, BK and CL Cartridges,
Monochrome Mode)
3-3. Resolution in Printing via Computer (Print on One or Both Sides of Paper, BK and CL Cartridges,
Color Mode)
3-4. Resolution in Printing via Computer (Print on One or Both Sides of Paper, CL Cartridge, Color or
Monochrome Mode)
3-5. Resolution in Borderless Printing (Print on One or Both Sides of Paper, BK and CL Cartridges or
CL Cartridge Only, Color or Monochrome Mode)
3-6. Resolution in Direct Printing
3-7. Resolution in Copying (Copy on One or Both Sides of Paper, Color or Monochrome Mode)
4. FAQ (Problems Specific to the MP170 / MP450 and Corrective Actions)
Part 3: APPENDIX
1. BLOCK DIAGRAM
2. CONNECTOR LOCATION AND PIN LAYOUT
2-1. Main Board
2-2. MP450 Operation Panel Board L
2-3. MP450 Operation Panel Board R
2-4. MP170 Operation Panel Board
2-5. Card Slot Board (Card Slot Unit)
2-6. Carriage Board (Print Head Connector)
3. SPECIFICATIONS
Part 1
MAINTENANCE
1. MAINTENANCE
(1) Adjustment
Approx.
Adjustment Timing Purpose Tool
time
EEPROM At logic board ass'y replacement To initialize settings other than None. 1 min.
initialization the following:
(EEPROM - USB serial number
settings) - Destination setting
- Waste ink counter
Destination At logic board ass'y replacement To set the destination. None. 1 min.
settings
(EEPROM
settings)
LCD language At logic board ass'y replacement To set the language to be None. 1 min.
settings displayed on the LCD.
Waste ink - At bottom case unit To reset the waste ink counter. None. 1 min.
counter replacement
resetting MP170: QM2-2800-000
(EEPROM MP450: QM2-2814-000
settings) - At ink absorber replacement
MP170: QY5-0149, QC1-
6014
MP450: QY5-0151, QC1-
6014
Document - At document cover unit To adjust the pressure sheet to fit None. 1 min.
pressure sheet replacement in place to the four corners of the
position - At scanning unit replacement platen glass when the cover is
adjustment closed
Print head - At print head replacement To ensure accurate dot placement. - Machine buttons 2 min.
alignment - At logic board ass'y - Computer
replacement (settings via the
- At carriage unit replacement MP driver)
Paper feed At paper feed motor unit To adjust the belt tension. None. 2 min.
motor position replacement (Position the paper feed motor so
adjustment*1 that the belt is stretched tight.)
Grease - At carriage unit replacement - To maintain sliding properties - FLOIL KG- 1 min.
application - At bottom case unit of the carriage, cap blade unit, 107A (QY9-
replacement and eject rollers. 0057)
- At platen replacement - MOLYKOTE
- At eject roller replacement PG641 (CK-
- At cap blade unit replacement 0562)
-
1-1
(2) Periodic maintenance
No periodic maintenance is necessary.
(1) Machine
Specified print volume (I) or the years of use (II), whichever comes first.
(I) Print volume
MP170 / MP450
8,000 pages
Black 1,500 character pattern 4,000 pages
Color A4, 7.5% duty per color pattern 3,200 pages
A4, 30 % duty per color pattern 160 pages
4 x 6, 30 % duty per color pattern 400 pages
Postcard, 30 % duty per color pattern 240 pages
(II) Years of use
5 years of use
1-2
(2) Ink cartridge (ink tank with nozzles) (target value)
CL-
PG-40 CL-41 PG-50
51
<Part 1: 1.MAINTENANCE>
1-3
2. LIST OF ERROR DISPLAY / INDICATIONS
Errors and warnings are displayed by the following ways:
1) Operator call errors are indicated by the Alarm LED lit. (In the service mode, the Alarm LED blinks to indicate
errors.)
Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink.
2) Errors and warnings are displayed on the LCD on the operation panel.
3) Warnings are displayed on the MP driver Status Monitor.
1-4
MP450: QY5-0151)
For platen ink absorber
replacement,
replace
- the ink absorber
(QC1-6014)
, and
- the ink absorber kit
(MP170: QY5-0149
MP450: QY5-0151).
Incompatible INCOMPATIBLE - The connected Remove the cable
device detected. CAMERA digital camera or between the camera and
digital video the machine, press the
camera does not Stop/Reset button, then
support Camera re-connect the cable.
Direct Printing.
[2001]
The following CHECK INK - Remaining ink A once-used ink Pressing the OK
ink may have U161 amount unknown. cartridge (except the button will exit the
run out. [1685/1686] one which has been error without ink
U162
used until just before cartridge replacement,
U161
replacement) is however, the function
An ink cartridge
installed. to detect the
that was once
remaining ink amount
empty is Replace the applicable
is disabled.
installed. ink cartridge with a
U162 new one, or press the
OK button.
Failed to scan HEAD - Failed in scanning Press the OK button to
head alignment ALIGNMENT the print head exit the error, and do
sheet. ERROR alignment sheet. the print head
alignment again (from
printing of the print
head alignment sheet),
while confirming the
following:
- Set A4 or LTR size
plain paper.
- Confirm that the print
head alignment sheet
is printed properly
(no smear or non-
ejection of ink).
- Fill in all the
applicable boxes in
the printed sheet.
- Place the sheet on the
platen glass in the
correct position and
orientation.
Cover is open. COVER IS OPEN - Scanning unit Close the scanning unit.
open. [1200]
*1: The main waste ink absorber is separate from the platen waste ink absorber. In servicing, replace the waste ink
absorber which becomes full.
[See Section 3-3. Adjustment / Settings, (7) Service mode, for details.]
1-5
2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green
(Power LED), or Alarm LED Lit in Orange)
Cycles of blinking in Solution
orange (Alarm LED) and Error [Error code] (Replacement of listed parts, which are
green (Power LED) likely to be faulty)
2 times Carriage error [5100] - Carriage unit (QM2-2136)
- Timing slit strip film (QC1-6015)
- Logic board ass'y (MP170 QM2-3210,
MP450 QM2-3231)*1
- Carriage motor (QM2-3165)
3 times Paper feed error [6000] - Timing sensor ass'y (QM2-3167)
- Timing slit disk film (QC1-4962)
- Feed roller ass'y (QL2-0905)
- Platen (QC1-6013)
- Logic board ass'y (MP170 QM2-3210,
MP450 QM2-3231)*1
- Paper feed motor (QM2-3166)
4 times Purge unit error [5C00] - Carriage unit (QM2-2136)
- Timing slit strip film (QC1-6015)
- Logic board ass'y (MP170 QM2-3210,
MP450 QM2-3231)*1
- Carriage motor (QM2-3165)- Carriage
motor (QM2-3165)
5 times ASF (cam) sensor error [5700] - Drive ass'y (QM2-2130)
- PE sensor ass'y (QM2-3168)
- Pressure roller ass'y (QM2-3336)
6 times Internal temperature error [5400] - Logic board ass'y (MP170 QM2-3210,
MP450 QM2-3231)*1
7 times Waste ink absorber full [5B00]*2 Main waste ink absorber:
- Bottom case unit (MP170 QM2-2800,
MP450 QM2-2814)*3
- Ink absorber kit (MP170 QY5-0149,
MP450 QY5-0151)
Platen waste ink absorber:
- Ink absorber (QC1-6014)
- Ink absorber kit (MP170 QY5-0149,
MP450 QY5-0151)
8 times Cartridge temperature rise error [5200] - Print head
- Logic board ass'y (MP170 QM2-3210,
MP450 QM2-3231)*1
9 times EEPROM error [6800] - Logic board ass'y (MP170 QM2-3210,
MP450 QM2-3231)*1
13 times Paper feed position error [6B00] - Paper feed motor (QM2-3166)
- Paper feed belt (QC1-5194)
- Logic board ass'y (MP170 QM2-3210,
MP450 QM2-3231)*1
15 times USB Host VBUS overcurrent [9000] - Logic board ass'y (MP170 QM2-3210,
MP450 QM2-3231)*1
17 times Motor driver error [6D00] - Logic board ass'y (MP170 QM2-3210,
MP450 QM2-3231)*1
20 times Other hardware error [6500] - Logic board ass'y (MP170 QM2-3210,
MP450 QM2-3231)*1
22 times Scanner error [5010] - Scanner unit (MP170 QM2-2798, MP450
QM2-2812)
- Logic board ass'y (MP170 QM2-3210,
MP450 QM2-3231)*1
1-6
Continuous alternate ROM error - Logic board ass'y (MP170 QM2-3210,
blinking MP450 QM2-3231)*1
Lights in orange RAM error - Logic board ass'y (MP170 QM2-3210,
MP450 QM2-3231)*1
*1: Before replacement of the logic board ass'y, check the waste ink amount, and re-set the waste ink amount value
in the replaced logic board.
[See Section 3-3. Adjustment / Settings, (7) Service mode, for details.]
*2: The main waste ink absorber is separate from the platen waste ink absorber. In servicing, replace the waste ink
absorber which becomes full.
[See Section 3-3. Adjustment / Settings, (7) Service mode, for details.]
*3: Reset the waste ink counter when replacing the bottom case unit. The main and platen waste ink counters can be
reset separately.
[See Section 3-3. Adjustment / Settings, (7) Service mode, for details.]
2-3. Warnings
*1: If the warning is displayed, the carriage does not move to the ink cartridge replacement position when the
scanning unit is opened.
1-7
2-4. Troubleshooting by Symptom
Symptom Solution Remarks
The power does not turn on. Replace the
The power turns off immediately - AC adapter, or
after power-on. - logic board ass'y*1.
Strange noise. Remove foreign material, or attach a
removed part if any.
Printing stops mid-way. Replace the logic board ass'y*1.
Nothing is displayed on the LCD. - Confirm the connection of the
operation panel, scanner unit, and the
logic board ass'y.
- Replace the
Faulty operation - operation panel, or
- logic board ass'y.
A portion of the LCD is not - Perform the button and LCD test in
displayed. the service mode, and confirm that the
LCD is displayed without any
segments missing.
- Confirm the connection of the
operation panel, scanner unit, and the
logic board ass'y.
- Replace the
- operation panel, or
- logic board ass'y.
Multiple sheets feed. Replace the
- drive unit, or
- pressing plate ass'y.
Paper does not feed. Remove foreign material, or replace the
Paper feed - drive unit, or
problems - pressing plate ass'y.
Paper feeds at an angle. Remove foreign material, or adjust the
paper guide, or replace the
- drive unit, or
- pressing plate ass'y.
No printing, or no color ejected. Replace the
- ink cartridge*2,
- logic board ass'y*1,
- drive unit, or
- cap blade unit.
Printing is faint, or white lines appear Remove and re-install the ink
on printouts even after print head cartridges, or replace the
cleaning. - ink cartridge*2,
Line(s) not included in the print data
- cap blade unit,
appears on printouts.
- purge unit, or
- logic board ass'y*1.
Paper gets smeared. Feed several sheets of paper,
perform bottom plate cleaning, or
clean the paper path with cotton swab or
cloth.
A part of a line is missing on Replace the ink cartridge(s)*2.
printouts.
Unsatisfactory
1-8
print quality Color hue is incorrect. Replace the
- ink cartridge*2, or
perform print head alignment.
Printing is incorrect. Replace the logic board ass'y*1.
No ejection of black ink. Replace the ink cartridge(s)*2.
Graphic or text is enlarged on When enlarged in the carriage
printouts. movement direction, clean grease or oil
off the timing slit strip film, or replace
the
- timing slit strip film,
- carriage unit, or
- logic board ass'y*1.
When enlarged in the paper feed
direction, clean grease or oil off the
timing slit disk film, or replace the
- timing slit disk film,
- timing sensor unit, or
- logic board ass'y*1.
No scanning. - Confirm the connection between the
scanner unit and the logic board ass'y.
- Replace the
- scanner unit, or
- logic board ass'y.
Streaks or smear on the scanned - Clean the platen glass.
Faulty scanning image.
- Confirm the connection between the
scanner unit and the logic board ass'y.
- Replace the
- scanner unit,
- logic board ass'y, or
- document pressure sheet.
*1: Before replacement of the logic board ass'y, check the waste ink amount, and re-set the waste ink amount value
on the replaced logic board.
[See Section 3-3. Adjustment / Settings, (7) Service mode, for details.]
*2: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem
persists.
1-9
3. REPAIR
1-10
Settings, (1) Paper feed
motor adjustment.]
Document pressure At sheet or unit
plate ass'y replacement:
QM2-2809 1. Adjust the document
pressure sheet.
Document pressure [See 3-3. Adjustment /
sheet Settings, (3) Document
QC1-7588 pressure sheet
adjustment.]
Scanner base unit
MP170: QM2-2798
MP450: QM2-2812
Timing slit strip film - Upon contact with the film, After replacement: - Service test print
QC1-4962 wipe the film with ethanol. 1. Perform the print head
- Confirm no grease is on the alignment in the user
film. (Wipe off any grease mode.
thoroughly with ethanol.)
Timing slit disk film - Do not bend the film
QC1-4833
1-11
3-2. Special Notes on Repair Servicing
1-12
(II) Card board wiring
>
<Part 1: 3. REPAIR, 3-2>
1-13
3-3. Adjustment / Settings
2) When installing the motor, position each screw to the mark, and fasten them.
3) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print
operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.
Note: The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor
unit. DO NOT loosen them in other cases.
2) In attaching the carriage rail, make sure that the boss fits into the hole and to the mark made in step 1), then
fasten the screws.
3) Be sure to perform the confirmation test detailed below; confirm that the print quality is proper and the ink
cartridges are not contacting the paper.
<Confirmation test>
Using Photo Paper Pro, and with the paper thickness lever set to the left position (normal position), print an image
and confirm that the print quality is proper, and the ink cartridges are free from contacting the paper.
If the print quality is not proper, or an ink cartridge contacts the paper, adjust the head-to-paper distance in the
following procedures:
1-14
Procedures for adjusting the head-to-paper distance:
i) At the bottom edge of the boss beside the red screw on each side of the chassis, put a mark to indicate the current
position. (See the step 1 of the carriage rail adjustment above.)
ii) Loosen the red screws, and adjust the head-to-paper distance.
- To prevent the ink cartridges from contacting the paper: Raise the carriage rail from the current position.
- To improve the print quality: Lower the carriage rail from the current position.
1-15
(4) Grease application
1-16
Part name Where to apply grease / oil Grease / oil name Grease / oil amount
Chassis 1 Entire contact surface of the carriage FLOIL KG107A 100mg
slider
2 Inside of the rail FLOIL KG107A 420mg
3 Back of the rail FLOIL KG107A 100mg
4 Bottom of the rail FLOIL KG107A 1 drop
5 Carriage slider contact portion (front FLOIL KG107A 1 drop
side)
Idler pulley 6 Sliding portion MOLYKOTE PG-641 1 drop
Bottom case unit 7 Slider shaft sliding portion (bottom MOLYKOTE PG-641 1 drop x 4 locations
case top)
8 Slider shaft sliding portion (bottom MOLYKOTE PG-641 1 drop x 4 locations
case top)
9 Slider shaft sliding portion (bottom MOLYKOTE PG-641 1 drop x 4 locations
case top)
10 Platen link sliding portion MOLYKOTE PG-641 1 drop
11 Eject roller sliding portion MOLYKOTE PG-641 Half drop
12 Trigger arm (carriage sliding portion) MOLYKOTE PG-641 1 drop
Platen 13 Eject roller sliding portion FLOIL KG107A Half drop x 2 locations
Note: 1 drop = 9 to 18 mg
1-17
(5) Waste ink counter setting
Before replacement of the logic board ass'y, check the waste ink amount, and re-set the waste ink amount value to
the replaced logic board. In addition, according to the waste ink amount, replace the waste ink absorber (the bottom
case unit or the ink absorbers). The standard amount for waste ink absorber replacement is given in the table below.
<Main waste ink absorber>
*1: Check the waste ink amount by service test print or EEPROM information print.
[See 3-3. Adjustment / Settings, (7) Service mode, for details.]
1-18
Print head alignment Print and confirm the print head Also available from the MP driver
value print alignment values set in the Maintenance. In the Maintenance tab,
machine. select Print Head Alignment and click
MP170, MP450: Check Setting.
On standalone machine, press the
Menu button to move to
Maintenance, and perform the
selection.
Paper feed roller cleaning MP170, MP450: Also available from the MP driver
On standalone machine, press the Maintenance.
Menu button to move to
Maintenance, and perform the
selection.
Bottom plate cleaning MP170, MP450: Also available from the MP driver
On standalone machine, press the Maintenance.
Menu button to move to If the problem that smear is on the back
Maintenance, and perform the side of the paper is not resolved by Bottom
selection. plate cleaning, clean the plate ribs.
Extended copy amount MP170:
setting On standalone machine, press the
Menu button to move to System
Settings and go to Print Settings,
then perform the selection.
MP450:
On standalone machine, press the
Menu button to move to
Maintenance / Settings; select
Device Settings, Print Settings,
and perform the selection.
Quiet mode setting MP170: Also available from the MP driver
On standalone machine, press the Maintenance.
Menu button to move to System
Settings and go to Print Settings,
then perform the selection.
MP450:
On standalone machine, press the
Menu button to move to
Maintenance / Settings, select
Device Settings, then Print
Settings, and perform the
selection.
Wireless print setting MP450 only:
Wireless print settings such as
paper type and print layout can
be made.
On standalone machine, press the
Menu button to move to
Maintenance / Settings, select
Device Settings, then perform the
selection.
PictBridge print setting MP170 only:
PictBridge print settings such as
paper type and borderless print
can be made.
Press the Menu button to move to
System Settings and go to
PictBridge Set, then perform the
selection.
1-19
Read/write attribute MP170:
setting Press the Menu button to move to
System Settings and go to Others,
then perform the selection.
MP450:
On standalone machine, press the
Menu button to move to
Maintenance / Settings; select
Device Settings, Other Settings,
and perform the selection.
Power saving mode A period of time before entering
setting the power saving mode can be
specified.
MP170:
Press the Menu button to move to
System Settings and go to Others,
then perform the selection.
MP450:
On standalone machine, press the
Menu button to move to
Maintenance / Settings; select
Device Settings, Other Settings,
and perform the selection.
Contrast adjustment MP450 only:
The contrast of the LCD can be
adjusted.
On standalone machine, press the
Menu button to move to
Maintenance / Settings, select
Device Settings, then Other
Settings, and perform the
selection.
Slide show setting MP450 only:
The slide show display quality
can be selected.
On standalone machine, press the
Menu button to move to
Maintenance / Settings; select
Device Settings, Other Settings,
and perform the selection.
Date display MP170:
Press the Menu button to move to
System Settings and go to Others,
then perform the selection.
MP450:
On standalone machine, press the
Menu button to move to
Maintenance / Settings; select
Device Settings, Other Settings,
and perform the selection.
Language selection The language to be used on the
LCD can be selected.
MP170:
Press the Menu button to move to
System Settings and go to Others,
then perform the selection.
MP450:
On standalone machine, press the
1-20
Menu button to move to
Maintenance / Settings; select
Device Settings, Other Settings,
and perform the selection.
Reset Settings are reset to the original
shipping conditions.
MP170:
Press the Menu button to move to
System Settings and go to
Restore Default, then perform the
selection.
MP450:
On standalone machine, press the
Menu button to move to
Maintenance / Settings; select
Device Settings, then Reset
Setting.
Saving the settings The current print settings are saved.
MP170:
Press the Menu button to move to
System Settings, and select Save
Confguration.
MP450:
On standalone machine, press the
Menu button to move to
Maintenance / Settings; select
Device Settings, then Save
Settings.
Calling up the saved The saved print settings are called
settings up.
MP170:
Press the Menu button to move to
System Settings, and select Load
Confguration.
MP450:
On standalone machine, press the
Menu button to move to
Maintenance / Settings; select
Device Settings, then Load
Settings.
Head-to-paper distance Move the paper thickness lever to
setting set the head-to-paper distance to
Auto or Wide.
1-21
(7) Service mode
Function Procedures Remarks
Service test print See "Service mode operation Set a sheet of A4 or letter- sized paper.
- Model name procedures" below. For a print sample, see 3-4. Verification
- ROM version Items, (1) Service test print, <Service test
print sample>.
- USB serial number
- Waste ink amount
- Destination settings
EEPROM information See "Service mode operation Set a sheet of A4 or letter- sized paper.
print procedures" below. For a print sample, see 3-4. Verification
Items, (2) EEPROM information print
EEPROM initialization See "Service mode operation The following items are NOT initialized:
procedures" below.
- USB serial number
- Destination settings
- Waste ink counter
Waste ink counter reset See "Service mode operation The main and platen waste ink counters
procedures" below. can be reset separately.
If the main waste ink amount is 7% or
more, replace the bottom case unit or the
ink absorber (inside the bottom case unit).
If the platen waste ink amount is 7% or
more, replace the platen ink absorber.
Destination settings See "Service mode operation After destination settings, make sure to
procedures" below. initialize the EEPROM.
Button and LCD test See "Service mode operation Confirm the button and LCD operation.
procedures" below. Perform this test at operation panel
replacement.
Waste ink amount setting See "Service mode operation The main waste ink amount and the platen
procedures" below. waste ink amount can be set separately.
Note: At the end of the service mode, press the Power button.
1-22
3 times Orange (Alarm) EEPROM initialization
4 times Green (Power) Waste ink counter
resetting
5 times Orange (Alarm) Destination settings Proceed to the following step 5), and follow
the Destination settings procedures.
6 times Green (Power) Print head deep
cleaning
11 times Orange (Alarm) Button and LCD test Proceed to the following step 5), and follow
the Button and LCD test procedures.
15 times Orange (Alarm) Waste ink amount Proceed to the following step 5), and follow
setting the Waste ink amount setting procedures.
12 to 14 Return to the menu
times, 16 selection
times or
more
5) After the function (menu) is selected, press the Power button. The Power LED lights in green, and the selected
function is performed. (When the operation completes, the machine returns to the menu selection mode
automatically.)
Note: After setting the destination, be sure to initialize the EEPROM. The destination setting may not
be valid unless the EEPROM is initialized after destination settings.
Confirm the model name in the service test print or EEPROM information print.
[See 3-4. Verification Items, (1) Service test print, or (2) EEPROM information print.]
1-23
<Button and LCD test procedures>
In the button and LCD test mode, perform the following to confirm the operation of the buttons and the LCD.
MP170:
1) Press the Stop/Reset button. The LCD color changes and displays a full black screen.
2) Press the Stop/Reset button again. "SCSPM-+OKBLRF" is displayed.
3) Each text displayed on the LCD is assigned to represent each button as follows (from left to right):
Photo Index Sheet, COPY, SCAN, MEMORY CARD, Menu, -, +, OK, Back, Black, Color, Stop/Reset,
ON/OFF
Press each button, and confirm that the corresponding text on the LCD is disappeared.
4) When all the buttons are pressed and recognized properly, "PASS" is displayed on the LCD, and no further
button operation is accepted.
5) Open the scanning unit. Only the Power button is enabled.
6) Press the Power button. The machine exits the test, and returns to the service mode menu selection.
MP450:
1) Press the Stop/Reset button. The LCD color changes and displays a full blue screen.
2) Press each button on the operation panel (except the Power and Stop/Reset buttons). The color of a portion
corresponding to the pressed button changes to red.
For each portion of the display and its corresponding button, see the diagram below. (The diagram is a sample
when the right and left cursor buttons are pressed.)
3) When all the buttons excluding the Power and Stop/Reset buttons are pressed, the entire LCD changes to a full
red screen.
4) Open the scanning unit to display the color pattern.
5) Press the Power button to return to the service mode menu selection.
1-24
3-4. Verification Items
1-25
<Service test print sample>
1-26
(2) EEPROM information print
<How to read the EEPROM information print>
Print sample:
1: MPXXX JPN 2: V1.00 3: IF(USB1=1) 4: D=004.5 Ds=0.002 5: ST=2005/05/27-18:30
6: ER(ER0=1000 ER1=5100) 7: LPT=2004/06/03-09:09
8: PC(M=002 R=000 T=001 D=009 C=009)
9: CLT(2005/06/19-18:30)
10: CT(BK_ST=002 BK_HC=001 CL_ST=000 CL_HC=002) 11: IS(BK1=0 M=0 C=0 Y=0)
12: IC(BK1=01011 M=00436 C=00436 Y=00431) 13: P_ON(S=00002) 14: M_REG=0
15: UR(A(CLsi)=000 B(BKoe)=000 C(BKsi)=000 D(BKbi)=00 E(kKClx)=000 F(BkCly)=000
G(Cbi)=000 H(SCbi)=000 I(C-SC)=000)
16: WP-0021 17: CDIN(LG-000 PB=000 OPB=000) 18: BTIN=0 19: MSD(000)
20: TPAGE=00001 (TTL=00001 COPY=00000)
21: PAGE(All=00001 PP=00001 HR+MP=00000 PR+SP+SG=00000 GP=00000 PC=00000 EV=00000)
22: CDPAGE(All=00000) 23: EDGE=00000 24: L=00000 25: BTPAGE=0000
<Direct>
26: LG=01 Japanese 27: SC=000 28: PrnB=000 29: Seal=000 30: CDI=000 31: CDP=000
32: CDD-PR(L=0002 2L=0000 PC=0000 A4=0000) 33: CDD-SP(L=0002 2L=0000 PC=0000 A4=0000)
34: CDD-MP(L=0002 2L=0000 PC=0000 A4=0000) 35: DCD-PR(L=0002 2L=0000 PC=0000 A4=0000)
36: DCD-FPP(L=0002 2L=0000 PC=0000 A4=0000) 37: DCD-MPP(L=0002 2L=0000 PC=0000 A4=0000)
<Scanner>
38: SC=00000
39: SC-dpi (75-00000 150=00000 300=00000 600=00000 1200=00000 2400=00000)
40: SG (GY=00000 CL=00000)
<Copy>
41: MCASF(PP=00000 SP+ PR+GP=00000 OTH=00000)
42: CCASF(PP=00000 HR+MP=00000 PR+SP+SG=00000 GP=00000 PC=00000
43: Head TempBK=43.0 Head TempC=33.0 44: Env Temp=27.5 45: FF(80 00 09)
<Scan error history>
46: 000 0000
Printed items:
1. Model name 2. ROM Version 3. Connected I/F (USB1) 4. Waste ink amount (D = Main, Ds = Platen) 5.
Installation date
6. Operator call/service call error record 7. Last printing time
8. Purging count
9. Cleaning time 10. Ink cartridge replacement count (standard BK, high-capacity BK, standard CL, high-
capacity CL)
11. Ink status (BK/M/C/Y) 12. Ink consumption (BK/M/C/Y) 13. Power-on count (soft-on)
14. Manual print head alignment by user 15. User print head alignment value
16. Wiping count 17. Camera Direct Print-supported device connection record (Bubble Jet Direct, Canon
PictBridge, Other maker's PictBridge)
18. Bluetooth-supported device connection record 19. Longest period of non-printing
20. Total pages fed 21. Pages fed (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper
Pro & Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, Postcard, Envelope)
22. Camera Direct print pages (total) 23. Borderless print pages 24. L & 4x6 print pages 25. Print pages via
Bluetooth connection
<Direct>
26. Language destination 27. Business card & Credit card size paper print pages 28. Print Beam print pages 29.
Photo Stickers print pages 30. Memory card use count
1-27
31. Total Card Direct Printing print pages 32. Number of Card Direct print: Photo Paper Pro (L/4x6, 2L/5x7,
Japanese postcard, and A4/Letter)
33. Number of Card Direct print: Photo Paper Plus Glossy (L/4x6, 2L/5x7, Japanese postcard, and A4/Letter)
34. Number of Card Direct print: Matte Photo Paper (L/4x6, 2L/5x7, Japanese postcard, and A4/Letter)
35. Number of Camera Direct print: Photo Paper (L/4x6, 2L/5x7, Japanese postcard, and A4/Letter)
36. Number of Camera Direct print: Fast Photo Paper (L/4x6, 2L/5x7, Japanese postcard, and A4/Letter)
37. Number of Camera Direct print: Matte Photo Paper (L/4x6, 2L/5x7, Japanese postcard, and A4/Letter)
<Scanner>
38. Total scan count
39. Scan count by scanning resolution (75, 150, 300, 600, 1200, 2400 dpi)
40. Scan count by scanning gradation (grayscale, color)
<Copy>
41. Monochrome copy pages fed (plain paper, Photo Paper Pro & Photo Paper Plus Glossy & Photo Paper Plus
Semi-gloss & Glossy Photo Paper, other)
42. Color copy pages fed (plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo
Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard)
43. Print head temperature 44. Inside temperature 45. Line inspection information
1-28
Part 2
TECHNICAL REFERENCE
1. NEW TECHNOLOGIES
(1) Paper thickness lever (at the bottom front of the machine)
The head-to-paper distance can be adjusted using the paper thickness lever.
<Detection method>
- Dot counting (counted for each BK / CL ink cartridge)
- For the CL cartridge, the remaining ink level is detected by total counted dot values of 3 colors of ink.
<Display method>
- Displayed on the Status Monitor (at 4 levels listed below for each BK / CL ink cartridge)
Level 1: Approx. 70% of ink remaining
Level 2: Approx. 40% of ink remaining
Level 3: Indication of "!" mark (Remaining ink level is low)
Level 4: Indication of "X" mark (No ink remaining)
Note: Remaining ink detection function displays the status only, and does not cause errors.
<Accuracy>
- The margin of error of detection accuracy is +/-10% in normal printing.
- The margin of error is likely to be large in the following specific print patterns:
i) When printing continuously using any one of the CMY colors of ink (CL ink detection error margin):
As the remaining ink level is calculated by the counted dot value of the least remaining ink of 3 colors,
2-1
if any of the C/M/Y inks is heavily consumed, the margin of error for remaining ink increases.
ii) When performing continuous BK solid printing (BK ink detection error margin):
With continuous printing, ink flow from the tank to the ink chamber can be interrupted, after which
ink remains unused in the tank.
2-2
<Possible problems with this function>
1) Failure in scanning the print head alignment
- If all the applicable boxes are not filled in, or if the sheet is not placed properly on the platen glass, the error
occurs.
=> Press the OK button to clear the error, and start the alignment procedures from printing of the print head
alignment sheet. If scanning of the alignment sheet is tried without re-printing the sheet, the same error
occurs.
<Printable data>
- Photos taken with a camera-equipped mobile phone
<Restrictions>
- An image of 4.5 M or larger cannot be printed in some instances. Therefore, depending on a mobile phone
model, an image at the maximum resolution may not be printed.
- A moving image is not printed.
- Depending on a mobile phone model, data saved in its memory card is not printed.
- Downloaded contents or photos downloaded from a URL attached to a mail may not be printed.
2-3
2. CLEANING MODE AND AMOUNT OF INK PURGED
To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of
printing, except in the following cases:
- Cleaning on arrival: Performed when the access cover is closed.
- Cleaning by dot count: Performed after ejection of paper (or after printing on the back side of paper when
auto duplex printing is performed).
- Manual cleaning / deep cleaning: Performed manually.
<Cleaning mode list>
Amount of ink used Est. required time
Condition Details
(g) (sec.)
Dot count cleaning When the specified number of dots are BK: 0.10 40
printed since the previous cleaning. CL: 0.10
Timer cleaning - 0 If 24 to 336 hours have elapsed since the BK: 0.10 40
(First to third previous cleaning till the start of the next CL: 0.10
cleaning after printing.
shipping from the
plant.)
Timer cleaning - 1 If 336 to 1,440 hours have elapsed since BK: 0.10 40
the previous cleaning till the start of the CL: 0.10
next printing.
Timer cleaning - 2 If 1,440 to 2,160 hours have elapsed since BK: 0.15 42
the previous cleaning till the start of the CL: 0.15
next printing.
Timer cleaning - 3 If 2,160 to 4,320 hours have elapsed since BK: 0.30 53
the previous cleaning till the start of the CL: 0.30
next printing.
Timer cleaning - 4 If more than 4,320 hours have elapsed BK: 0.45 55
since the previous cleaning till the start of CL: 0.45
the next printing.
If the print head has BK: 0.15 42
not been capped CL: 0.15
before power-on
At CL ink cartridge Till 5,760 hours after the production date. BK: 0.10 40
replaceme-1 CL: 0.10
At CL ink cartridge If more than 5,760 hours have elapsed BK: 0.24 55
replaceme-2 since the production date. CL: 0.24
At BK ink cartridge Till 5,760 hours after the production date. BK: 0.19 45
replacement-1 CL: 0.19
At BK ink cartridge If more than 5,760 hours have elapsed BK: 0.30 53
replacement-2 since the production date. CL: 0.30
On arrival of the BK: 0.30 53
machine CL: 0.30
Manual cleaning - Via the operation panel BK: 0.10 40
- Via the MP driver CL: 0.10
Deep cleaning - Via the operation panel BK: 0.45 55
- Via the MP driver CL: 0.45
2-4
3. PRINT MODE
White background: Print with 5 pl only
Yellow background: Print with 5 pl and 2 pl
Green text: Fast
Blue text: Standard
Red text: High
3-1. Resolution in Printing via Computer (Print on One or Both Sides of Paper, BK
Cartridge, Monochrome Mode)
Paper type Quality level 5 Quality level 4 Quality level 3 Quality level 2 Quality level 1
No. of
passes 1 pass 1 pass 1 pass 4 pass
Plain paper
Resolution Bk: 300x300 Bk: 300x300 Bk: 600x600 Bk: 600x600
(dpi)
3-2. Resolution in Printing via Computer (Print on One or Both Sides of Paper, BK
and CL Cartridges, Monochrome Mode)
Paper type Quality level 5 Quality level 4 Quality level 3 Quality level 2 Quality level 1
No. of
passes 1 pass 1 pass 1 pass 4 passes
Plain paper
Resolution Bk: 300x300 Bk: 300x300 Bk: 600x600 Bk: 600x600
(dpi)
High Resolution No. of 4 passes 4 passes
Paper passes Bk: 600x600 Bk: 600x600
Resolution (print on one (print on one
HR-101S (dpi) side) side)
6 passes 12 passes 16 passes
No. of
Photo Paper Pro passes Y, M, C: 600x Y, M, C: 600x Y, M, C: 1,200x
600 600 1,200
Resolution
PR-101 (dpi) (print on one (print on one (print on one
side) side) side)
6 passes 12 passes
Glossy Photo No. of
Y, M, C: 600x Y, M, C: 600x
Paper passes
600 600
Resolution
GP-401 (dpi) (print on one (print on one
side) side)
Photo Paper
4 passes 6 passes 12 passes
Plus Glossy No. of
Y, M, C: 600x Y, M, C: 600x Y, M, C: 600x
Photo Paper passes
600 600 600
Plus Semi-gloss Resolution
(dpi) (print on one (print on one (print on one
side) side) side)
PP-101/SG-101
2-5
MP-101 (dpi) (print on one (print on one
side) side)
No. of 1 pass 4 passes 4 passes
passes Bk: 600x600 Bk: 600x600 Bk: 600x600
Envelope
Resolution (print on one (print on one (print on one
(dpi) side) side) side)
6 passes
No. of
T-shirt transfer Y, M, C: 600x
passes
600
Resolution
TR-301 (print on one
(dpi)
side)
2 passes 6 passes
No. of Bk: 600x600 Bk: 600x600
Transparency
passes Y, M, C: 600x Y, M, C: 600x
Resolution 600 600
CF-102
(dpi)
(print on one (print on one
side) side)
Photo Paper
Plus Double No. of
6 passes 12 passes
passes
Sided Y, M, C: 600x Y, M, C: 600x
Resolution
600 600
(dpi)
PP-101D
12 passes
No. of
Y, M, C: 600x
Other Photo passes
Paper 600
Resolution
(dpi) (print on one
side)
3-3. Resolution in Printing via Computer (Print on One or Both Sides of Paper, BK
and CL Cartridges, Color Mode)
Paper type Quality level 5 Quality level 4 Quality level 3 Quality level 2 Quality level 1
Bk: 1 pass
No. of 1 pass 1 pass Y, M, C: 2 6 passes
passes Bk: 300x300 Bk: 300x300 passes Bk: 600x600
Plain paper
Resolution Y, M, C: 300x Y, M, C: 300x Bk: 600x600 Y, M, C: 600x
(dpi) 300 300 Y, M, C: 600x 600
600
6 passes 12 passes
High Resolution No. of
Y, M, C: 600x Y, M, C: 600x
Paper passes
600 600
Resolution
HR-101S (dpi) (print on one (print on one
side) side)
6 passes 12 passes 16 passes
No. of
Photo Paper Pro passes Y, M, C: 600x Y, M, C: 600x Y, M, C: 1,200x
600 600 1,200
Resolution
PR-101 (dpi) (print on one (print on one (print on one
side) side) side)
2-6
Paper Resolution 600 600
(dpi)
(print on one (print on one
GP-401 side) side)
Photo Paper
4 passes 6 passes 12 passes
Plus Glossy No. of
Y, M, C: 600x Y, M, C: 600x Y, M, C: 600x
Photo Paper passes
600 600 600
Plus Semi-gloss Resolution
(dpi) (print on one (print on one (print on one
side) side) side)
PP-101/SG-101
6 passes 12 passes
Matte Photo No. of
Y, M, C: 600x Y, M, C: 600x
Paper passes
600 600
Resolution
MP-101 (dpi) (print on one (print on one
side) side)
2 passes 4 passes 6 passes
No. of Bk: 600x600 Bk: 600x600 Bk: 600x600
passes Y, M, C: 600x Y, M, C: 600x Y, M, C: 600x
Envelope
Resolution 600 600 600
(dpi)
(print on one (print on one (print on one
side) side) side)
6 passes
No. of
T-shirt transfer Y, M, C: 600x
passes
600
Resolution
TR-301 (print on one
(dpi)
side)
2 passes 6 passes
No. of Bk: 600x600 Bk: 600x600
Transparency
passes Y, M, C: 600x Y, M, C: 600x
Resolution 600 600
CF-102
(dpi)
(print on one (print on one
side) side)
Photo Paper
Plus Double No. of
6 passes 12 passes
passes
Sided Y, M, C: 600x Y, M, C: 600x
Resolution
600 600
(dpi)
PP-101D
12 passes
No. of
Y, M, C: 600x
Other Photo passes
Paper 600
Resolution
(dpi) (print on one
side)
3-4. Resolution in Printing via Computer (Print on One or Both Sides of Paper, CL
Cartridge, Color or Monochrome Mode)
Paper type Quality level 5 Quality level 4 Quality level 3 Quality level 2 Quality level 1
No. of 1 pass 1 pass 2 passes 6 passes
passes
Plain paper Y, M, C: 300x Y, M, C: 300x Y, M, C: 600x Y, M, C: 600x
Resolution
(dpi) 300 300 600 600
2-7
6 passes 12 passes
High Resolution No. of
Y, M, C: 600x Y, M, C: 600x
Paper passes
600 600
Resolution
HR-101S (dpi) (print on one (print on one
side) side)
6 passes 12 passes 16 passes
No. of
Photo Paper Pro passes Y, M, C: 600x Y, M, C: 600x Y, M, C: 1,200x
600 600 1,200
Resolution
PR-101 (dpi) (print on one (print on one (print on one
side) side) side)
6 passes 12 passes
Glossy Photo No. of
Y, M, C: 600x Y, M, C: 600x
Paper passes
600 600
Resolution
GP-401 (dpi) (print on one (print on one
side) side)
Photo Paper
4 passes 6 passes 12 passes
Plus Glossy No. of
Y, M, C: 600x Y, M, C: 600x Y, M, C: 600x
Photo Paper passes
600 600 600
Plus Semi-gloss Resolution
(dpi) (print on one (print on one (print on one
side) side) side)
PP-101/SG-101
6 passes 12 passes
Matte Photo No. of
Y, M, C: 600x Y, M, C: 600x
Paper passes
600 600
Resolution
MP-101 (dpi) (print on one (print on one
side) side)
2 passes 4 passes 6 passes
No. of
Y, M, C: 600x Y, M, C: 600x Y, M, C: 600x
passes
Envelope 600 600 600
Resolution
(dpi) (print on one (print on one (print on one
side) side) side)
6 passes
No. of
T-shirt transfer Y, M, C: 600x
passes
600
Resolution
TR-301 (print on one
(dpi)
side)
2 passes 8パス
No. of
Transparency Y, M, C: 600x Y, M, C: 600x
passes
600 600
Resolution
CF-102 (print on one (print on one
(dpi)
side) side)
Photo Paper
Plus Double No. of
6 passes 12 passes
passes
Sided Y, M, C: 600x Y, M, C: 600x
Resolution
600 600
(dpi)
PP-101D
12 passes
No. of
Y, M, C: 600x
Other Photo passes
Paper 600
Resolution
(dpi) (print on one
side)
2-8
3-5. Resolution in Borderless Printing (Print on One or Both Sides of Paper, BK and
CL Cartridges or CL Cartridge Only, Color or Monochrome Mode)
Paper type Quality level 5 Quality level 4 Quality level 3 Quality level 2 Quality level 1
No. of 1 pass 1 pass 2 passes 6 passes
passes
Plain paper Y, M, C: 300x Y, M, C: 300x Y, M, C: 600x Y, M, C: 600x
Resolution
(dpi) 300 300 600 600
6 passes 12 passes
High Resolution No. of
Y, M, C: 600x Y, M, C: 600x
Paper passes
600 600
Resolution
HR-101S (dpi) (print on one (print on one
side) side)
6 passes 12 passes 16 passes
No. of
Photo Paper Pro passes Y, M, C: 600x Y, M, C: 600x Y, M, C: 1,200x
600 600 1,200
Resolution
PR-101 (dpi) (print on one (print on one (print on one
side) side) side)
6 passes 12 passes
Glossy Photo No. of
Y, M, C: 600x Y, M, C: 600x
Paper passes
600 600
Resolution
GP-401 (dpi) (print on one (print on one
side) side)
Photo Paper
4 passes 6 passes 12 passes
Plus Glossy No. of
Y, M, C: 600x Y, M, C: 600x Y, M, C: 600x
Photo Paper passes
600 600 600
Plus Semi-gloss Resolution
(dpi) (print on one (print on one (print on one
side) side) side)
PP-101/SG-101
6 passes 12 passes
Matte Photo No. of
Y, M, C: 600x Y, M, C: 600x
Paper passes
600 600
Resolution
MP-101 (dpi) (print on one (print on one
side) side)
2 passes 4 passes 6 passes
No. of
Y, M, C: 600x Y, M, C: 600x Y, M, C: 600x
passes
Envelope 600 600 600
Resolution
(dpi) (print on one (print on one (print on one
side) side) side)
6 passes
No. of
T-shirt transfer Y, M, C: 600x
passes
600
Resolution
TR-301 (print on one
(dpi)
side)
2 passes 8パス
No. of
Transparency Y, M, C: 600x Y, M, C: 600x
passes
600 600
Resolution
CF-102 (print on one (print on one
(dpi)
side) side)
6 passes 12 passes
Photo Paper No. of
passes Y, M, C: 600x Y, M, C: 600x
Plus Double
600 600
Sided Resolution
2-9
PP-101D (dpi)
12 passes
No. of
Y, M, C: 600x
Other Photo passes
Paper 600
Resolution
(dpi) (print on one
side)
2-10
3-7. Resolution in Copying (Copy on One or Both Sides of Paper, Color or
Monochrome Mode)
Paper type Quality level 5 Quality level 4 Quality level 3 Quality level 2 Quality level 1
Plain paper 1 pass 1 pass 4 passes
No. of
Print on one passes Bk: 600x600
Bk: 300x300 Bk: 600x600
side of paper
Resolution (with borders (with borders (with borders
Monochrome (dpi) only) only) only)
mode
Bk: 1 pass
1 pass Y, M, C: 2 6 passes
Plain paper No. of Bk: 300x300 passes Bk: 600x600
Print on one passes Y, M, C: 300x Bk: 600x600 Y, M, C: 600x
side of paper Resolution 300 Y, M, C: 600x 600
Color mode (dpi) 600 (with borders
(with borders
only) (with borders only)
only)
Bk: 1 pass
1 pass Y, M, C: 2 6 passes
No. of Bk: 300x300 passes Bk: 600x600
Plain paper passes Y, M, C: 300x Bk: 600x600 Y, M, C: 600x
Print on both Resolution
300 Y, M, C: 600x 600
sides of paper (dpi)
(with borders 600 (with borders
only) (with borders only)
only)
6 passes 12 passes
No. of Y, M, C: 600x
Photo Paper Pro passes Y, M, C: 600x
600 600
Resolution
PR-101 (dpi) (print on one (print on one
side) side)
6 passes 12 passes
Glossy Photo No. of
Y, M, C: 600x Y, M, C: 600x
Paper passes
600 600
Resolution
GP-401 (dpi) (print on one (print on one
side) side)
Photo Paper 12 passes
6 passes
Plus Glossy No. of
Y, M, C: 600x Y, M, C: 600x
Photo Paper passes
600 600
Plus Semi-gloss Resolution
(dpi) (print on one (print on one
side) side)
PP-101/SG-101
6 passes 12 passes
Matte Photo No. of
Y, M, C: 600x Y, M, C: 600x
Paper passes
600 600
Resolution
MP-101 (dpi) (print on one (print on one
side) side)
2-11
4. FAQ (Problems Specific to the MP170 / MP450 and Corrective Actions)
Possible call or
No. * Function Phenomenon Condition Cause Corrective action
complaint
Carriage error During unpacking The user may not - Remove the The LEDs blink
(LED cyclic and setup by a user have removed the packing material alternately in
blinking in packing material fixing the orange and
orange and fixing the carriage. carriage. green, 2 times
green 2 times) Note: Even if the - Turn the (carriage error).
1 A Installation carriage machine off, and
packing on again.
material
remains, no
parts are
damaged.
Ink cartridge - During unpacking The user did not Open the scanning An error occurs
installation and setup by a install the ink unit, and install indicating
error (2 times user cartridges the ink cartridge(s) incomplete
2 A Installation of LED cyclic - At ink cartridge completely. properly. installation of an
blinking in replacement ink cartridge.
orange and
green)
Memory card In using a memory The user inserted - Use the card - Printing cannot
not accessed or card which needs to the memory card adapter to insert be done.
removed be used with the into the slot the memory card - The memory
card adapter without using the into the slot. card is not
3 B Installation card adapter. - If the card cannot recognized.
be removed,
servicing is
required.
No paper The paper feed - Perform roller - Paper out error
feeding roller slips on the cleaning from - Paper cannot
paper at paper the MP driver. be fed
Paper feeding. - Clean the paper - Cannot print
4 B
feeding feed roller with
pre-moistened
wipe or
moistened cloth.
Multi-feeding In the high The frictional force - Fan the paper - Multiple sheets
temperature and between the front and set them in of paper feed.
high humidity and back sides of the ASF. - Blank paper is
Paper environment paper becomes - In case of PR- ejected.
5 C high, and sheets
feeding 101, set the
stick to each other, paper sheet by
contributing to sheet in the
multi-feeding. ASF.
Envelope not Envelopes The paper feed - Perform roller - Paper out error
feeding roller slips on the cleaning from - Paper cannot
paper at paper the MP driver. be fed
feeding. - Clean the paper - Cannot print
Note: Depending feed roller with
on the pre-moistened
Paper paper lots. wipe or
6 B moistened cloth.
feeding
- Reduce the
number of
envelopes set in
the ASF.
- Flatten the
2-12
envelope (with a
pen).
Paper jam, or Credit Card size Due to paper - Open the - Paper jam error
improper paper paper setting in the ASF scanning unit, - Paper cannot
ejection with the longer and remove the be fed
side down, the LF jammed paper.
- Cannot print
roller cannot catch - Set a sheet of
Paper the paper, Credit Card size
7 B preventing paper
feeding paper in the ASF
feeding. with the shorter
side down, and
press the
Stop/Reset
button.
Smearing on The edge of paper - Correct the paper - Smear on the
printed side rises due when curl. printed side of
paper is curled, - Set the paper paper
causing the ink thickness lever - Cannot print
Image cartridge to rub
8 B for thick paper. properly
quality against the printed
- Recommend the - Paper edge
surface of paper.
user to print in crease
the print quality
assurance area.
Smearing on When borderless - Perform Bottom <Photo Paper
the backside, or printing is plate cleaning*1 Plus Double
address side of conducted from the MP Sided>
postcards continuously, ink driver. - Smears on the
mist attaches to the already printed
- Clean the ribs on
ribs on the platen, side when
the platen with
and is transferred printing the
cotton swabs /
to the backside of other side
the following buds*2.
Image <When printing
9 B paper.
quality the address side
of postcards>
- Smears on the
address side
<When printing
the message side
of postcards>
- Smears on the
backside
Horizontal When the paper - Recommend - Cannot print to
lines or uneven end comes off the printing in the the bottom
print density at pinch roller, print quality edge of paper
the trailing printing is assurance area. - Line or uneven
edge of paper performed without - Change the print print density
the paper being quality from appear in the
held, preventing Standard to High trailing edge of
the ink drops from mode. paper
being ejected in the
- Try other paper - Cannot print
Image correct positions,
10 C (PP-101). properly
quality resulting in
unevenness.
Note: The
problems is
less
noticeable
than that of
the
MP110 /
MP130.
2-13
Horizontal As the print media - Perform print - Lines or
lines or uneven slightly slips while head alignment. uneven print
print density being fed by the - Change the print density (on
Image due to LF roller LF roller, printed skin tones and
11 C quality from
quality feeding at small areas overlap, Standard to High background)
pitch causing the mode. - Cannot print
problem. properly
Print head During automatic - All the applicable - Press the OK - Print head
alignment error print head alignment boxes of the button to clear alignment
using the alignment alignment sheet the error. error
sheet are not filled in. - Then, start from
- The alignment printing of the
sheet is not print head
placed on the alignment sheet
platen glass again.
properly. Note: Re-
12 C Installation
scanning
without re-
printing
the
alignment
sheet does
not
function
properly.
*1: When paper is not soiled, cleaning is complete. Change paper each time cleaning is performed.
*2: Locations to clean in servicing when soiling on paper in automatic duplex printing persists:
* Occurrence level:
A: The symptom is likely to occur frequently. (Caution required)
B: The symptom may occur under certain conditions, but likeliness is assumed very low in practical usage.
C: The symptom is unlikely to be recognized by the user, and no practical issues are assumed.
<Part 2: 4. FAQ>
2-14
Part 3
APPENDIX
1. BLOCK DIAGRAM
MP170:
3-1
MP450:
3-2
2. CONNECTOR LOCATION AND PIN LAYOUT
3-3
CN302 (Print head 2/2 [Carriage unit])
No. Signal name Function
1 DIA Diode sensor anode side
2, 5, 8, 10,
SGND Ground
12, 14
3 A_HE0 Heat enable
4 A_CNO Head contact detection signal (CL)
6 DATA_EVEN Even nozzle data
7 DATA_ODD Odd nozzle data
9 HCLK Head clock
11 ID2 Head ID
13 TH Thermistor signal
15 ENC_OUT1 Encoder signal
16 ENC_OUT0 Encoder signal
17 ENC_PWR Encoder 3.3V
18 HVDD Head logic power upply
19 HLAT Latch signal
20 B_HE1 Heat enable
CN402 (PictBridge)
No. Signal name Function
1 F-GND Frame ground
2 S-GND Signal ground
3 D+ D+ signal
4 D- D- signal
5 VBUS VBUS signal
3-4
CN403 (Camera Direct I/F)
No. Signal name Function
1 POWER VBUS power supply
2 D- D- signal
3 D+ S+ signal
4 S-GND Signal ground
5 F-GND Frame ground
3-5
CN601 (Memory card)
No. Signal name Function
1 +3.3V Card power supply
2 D- D- signal
3 D+ D+ signal
4 GND Ground
5 RESET to Card Reset signal
6 INT to Card Interrupt signal
7 +5.0V Card power supply (for CompactFlash)
8 F-GND Frame ground
3-6
13 HPS Scanner HPS
14 VSEN Sensor power supply
3-7
2-2. MP450 Operation Panel Board L
J1 (Logic board)
No. Signal name Function
1 3.3V +3.3V
2 5V +5.5V
3 VSEN Sensor power supply
4 SNS_HPS Scanner HPS
5 POWER_SW Power button
6 STOP_SW Stop/Reset button
7 POW_LED Power LED output
8 ERR_LED Alarm LED output
9 PANEL_RSTX Reset signal
10 PANEL_INTX Interrupt signal
11 SD_CMD Command data switch
12 to 15 SD_D0to D3 Data signal
17 SD_CLK Clock signal
16, 18 GND Ground
J2 (LCD)
No. Signal name Function
1 LED_SHDNX LED illumination control
2 LED_PWR LED power supply
3 VDD +3.3V
4 Vss Ground
4 LED_Vss Ground
6 to 13 DB0 to 7 Data signal
14 RDB Data read
15 WDB Data write
16 RS0 Register select
17 RSTB Reset signal
18 CS1B Chip select
J3 (Operation board R)
No. Signal name Function
1 to 4 RA4 to 7 Key scan row address
5 to 7 CA4 to 6 Key scan column address
8 SW_STP Stop/Reset button signal
9 HPS Scanner HPS
10 VSEN Sensor power supply
11 GND Ground
3-8
2-3. MP450 Operation Panel Board R
J1 (Operation board L)
No. Signal name Function
1 GND Gound
2 VSEN Sensor power supply
3 HPS Scanner HPS
4 SW_STP Stop/Reset button signal
5 to 7 CA4 to 6 Key scan column address
8 to 11 RA4 to 7 Key scan row address
J2 (Scanner unit)
No. Signal name Function
1 GND Ground
2 VSEN Sensor power supply
3 HPS Scanner HPS
J1 (Logic board)
No. Signal name Function
1 DGND Ground
2 VSEN Sensor power supply
3 HPS Scanner HPS
4 POWER_SW Power button
5 STOP/RESET_SW Stop/Reset button
6 LED_POW Power LED output
7 LED_ERR Alarm LED output
8 5V +5V
9 - Not used
Panel transmit signal (from the logic board to the
10 PN_TXD
panel board)
Panel transmit signal (from the panel board to the
11 PN_RXD
logic board)
12 PN_DCLK Panel clock
13 PANEL_RSTX Reset signal
14 3.3V +3.3V
J2 (Scanner unit)
No. Signal name Function
1 DGND Ground
2 VSEN Sensor power supply
3 HPS Scanner HPS
3-9
J3 (LCD)
No. Signal name Function
1 Vss Ground
2 VLCD1 LCD power supply
3 VDD +3.3V
4 SEL1 Font select
5 RS Register select
6 E Data enable signal
7 to 14 DB0 to 7 Data signal
3-10
32 CF_CS1X CF chip select
33 CF_VS1X CF voltage sense
34 CF_IORDX CF read strobe
35 CF_IOWRX CF write strobe
36 VCC(CF_WEX) CF logic power supply (write enable)
37 CF_INTRQ CF interrupt
38 VCC CF logic power supply
39 GND(CF_CSELX) CF ground (chip select)
40 CF_VS2X CF voltage sense
41 CF_RESETX CF reset
42 CF_IORDY CF ready
43 CF_INPACKX CF card response
44 VCC(CF_REGX) CF register select
45 CF_DASPX Not used
46 CF_PDIAGX Not used
47 CF_D8 CF 16 bit data bus
48 CF_D9 CF 16 bit data bus
49 CF_D10 CF 16 bit data bus
50 GND CF logic ground
3-11
25 MS_INS MS card detect
26 - Reserved
27 SD_VCC SD logic power supply
28 MS_DIO MS data signal
29 MS_VCC MS logic power supply (MS data signal)
30 SD_CLK SD system clock
31 MS_BS MS bus state
42 SM_CDSW SM card detect
43 SM_CDSW_GND SM ground
44 SD_CD_GND SD ground
45 SD_CD SD card detect
46, 50 Frame_GND Frame ground
47 SD_WPSW SD write protect
48 SM_WPSW_GND SM ground
3-12
2-6. Carriage Board (Print Head Connector)
[Color head]
No. Signal name Function
1 B_DIA Diode sensor anode side
2 B_DATA_A Cyan serial data
3 B_HLAT Latch signal
4 HCLK Head clock
5 HENB2 Heat enable
6 to 11 GND Ground
12 to 15 - Not used
16 ID4 Head ID
17 to 22 VH Head drive 24V
23 VID ID scan power supply
Power supply to drive the power transistor inside the
24 VHT
print head
25 DATA_B Magenta serial ata
26 SGND Ground
27 - Not used
28 B_HE1 Heat enable
29 B_CNO Head contact detect signal
30 DATA_C Yellow serial data
31 B_HVDD Head logic power supply
3-13
[Black head]
No. Signal name Function
1 A_DIA Diode sensor anode side
2 A_DATA_EVEN Even nozzle data
3 A_HLAT Latch signal
4 A_HCLK Head clock
5 SGND Ground
6 to 11 GND Ground
12 to 15 - Not used
16 ID2 Head ID
17 to 22 VH Head drive 24V
23 A_VID ID scan power supply
Power supply to drive the power transistor inside the
24 A_VHT
print head
25 SGND Ground
26 SGND Ground
27 - Not used
28 A_HENB0 Heat enable
29 A_CNO Head contact detect signal
30 A_DATA_ODD Odd nozzle data
31 A_HVDD Head logic power supply
3-14
3. PIXMA MP170 / MP450 SPECIFICATIONS
<Machine>
Type Desktop-type serial machine
Paper feeding method Auto sheet feed (auto sheet feeder)
Resolution 4,800 x 1200 dpi (max.)
Throughput speed
(Target value) Approx. 45 sec. (PP-101, 4x6, borderless printing, default print quality settings)
For reference:
Fast Standard
Black (J) 22 ppm 13.4 ppm
Color (J) 17 ppm 7.8 ppm
3-15
(Highest print quality)
Environmental During operation Temperature 5C to 35C (41F to 95F)
requirements
Humidity 10% to 90%RH (no condensation)
Non-operation Temperature 0C to 40C (32F to 104F)
Humidity 5% to 95%RH (no condensation)
Power supply Power supply voltage, Power
Standby Power-off
frequency consumption
AC 100 to 240V, 50/60 Hz Approx. 13 W Approx. 2 W Approx. 0.7 W
External dimensions With the paper support and output tray retracted:
MP450: Approx. 443 (W) x 417 (D) x 185 (H) mm
MP170: Approx. 443 (W) x 431 (D) x 181 (H) mm
Weight MP450: Approx. 6.2 kg (excluding the ink cartridges)
MP170: Approx. 5.6 kg (excluding the ink cartridges)
Related standards Electromagnetic radiance:
VCCI, FCC, IC, CE Mark, Taiwan EMC, C-Tick, CCC (EMC), Korea MIC, Gost-R
Electrical safety:
Electrical Appliance and Material Safety Law (DENAN), UL, C-UL, CB Report, CE
Mark, GS, Gost-R, FT, SASO, CCC, SPRING, Korea EK, IRAM (Argentine)
Environmental regulations:
RoHS (EU), WEEE (EU), Korea Package Recycle Law, Green Point (Germany), Law on
Promoting Green Purchasing, Energy Star, Eco Mark
Serial No. location Label affixed to the chassis (visible when the scanning unit is open)
Remaining ink detection Available (Detected by dot counting. Reset by user operation. Enabled at default.)
Paper type detection Not available
Print head alignment Available.
Automatic alignment using the alignment sheet (via the operation panel), or manual
alignment using the MP driver Maintenance.
<Scanner>
Type Flat bed scanner (scanning of a fixed document by a moving scanner head)
Sensor type CIS (Contact Image Sensor)
Optical resolution 1,200 x 2,400 dpi (max.)
Scanning resolution 1,200 x 2,400 dpi (max.)
Gradation (input / output) Grayscale: 16 bit / 8 bit
Color: 48 bit / 24 bit (RGB each color 16 bit / 8 bit)
Document size A4 / LTR (max.)
<Copy>
Copy quality 3 levels (Fast, Standard, High)
Intensity 5 levels
Enlargement / reduction
25 to 400%
ratio
Copy speed (Fast)
Monochrome (Fine BK): 22 cpm
Color (Fine CL): 17 cpm
Conditions: The duration from ejection of the first page to ejection of the 11th page in
3-16
continuous copy is converted into cpm.
Document size A4 / LTR (max.)
Enlargement / reduction Preset ratio:
max. (400%), 4x6 -> A4, 4x6 -> B5, 4x6 -> A5, A5 -> A4, A5 -> B5, B5 -> A4, A4 ->
B5, B5 -> A5, A5 -> 4x6, B5 -> 4x6, A4 -> 4x6, min. (25%)
Zoom:
25 to 400% (in increments of 1%)
Number of continuous
Monochrome / color: 1 to 99 copies
copies
3-17
Layout printing:
2, 4, 8 photos per page (borderless/with borders)
Postcard (borderless/with borders, with/without lines)
Album (4 photos per page, right/left)
Mix 3 types (for A4/LTR)
Sticker printing:
2, 4, 9, 16 stickers
1, 5, 6, 7 stickers (for free-cut)
Information print Date, file number
Throughput Approx. 78 sec., with the following conditions and settings:
- A photo from a 5 mega-pixel digital camera
- PP-101 4 x 6 borderless
- Exif print
- Standard print quality
- Process from pressing the printing start button to ejecting paper
3-18
1, 2, 4, 5, 6, 7, 9, 16 images per page (Photo Stickers with borders)
<Ink cartridge>
Type Ink-tank-integrated print head
Print head Bk: 320 nozzles in 2 vertical lines
C/M/Y: 192 nozzles in 2 vertical lines per color
Ink color Pigment-based black; Dye-based cyan, magenta, and yellow
Weight (net) PG-40 approx. 43 g, CL-41 approx. 45 g
PG-50 approx. 51 g, CL-51 approx. 56 g
Supply method As a consumable
3-19