STATISTICAL PROCESS CONTROL (SPC) REFERENCE MANUALPAE CIEE i CER Pere ect CCC CPC REESTATISTICAL PROCESS CONTROL SPC FOREWORD to Second Edition “This Reference Manual was developed bythe Slaisicl Process Cont (SPC) Work Group, sanctioned by the DalinlerChiyslerFord/Generat Motors Supplier Quality Requirements Task Fore, and under the spices ofthe American Society for Quality (ASQ) ad the Automotive Industry Action Group (AIAG). ‘The Work Grovp responsible for this Second edition was prepared by the quality and supplier assessment Staffs st DaimlerChrysler Corporation, Delphi Cosportion, Ford Motor Company, General Votors Corporation, Omer Ine. and Robert Bosch Corporation working in collaboration wha the Automosive Industry Action Group (AIAG). ‘The Task Force charter ig to standardize the reference manuals, reporting formats and technics sormencltur used by DaimlerChrysler, Ford and General Motors in tel espectve suplie assessment ‘Systems, Accordingly, this Reference Mansal can be used by any suppler develop infomation responding to the fegutemonts of either DaimlerChrysler’s, Fors's or General Motors’ sipplier fssesament systems, This second edition was prepared to recognize the needs and changes wit the ftuomotive industry in SPC techmigues that ve evolved since the orginal manual was published in 1991 “The manual i an introduction 9 statistical process contol 18 nt intended to limit evolution of SPC ‘methods suited to particular processes or commodiies. While those guidelines are intended to cover tovmaly sesurng SBC ryt sions, thos wl be queens that ais. Thera quastons shoal be tircced to your customers Supplier Quality Assurance (SQA) activi. Ifyou are uncertain 9 a ow to ‘contact the appropriate SQA activ, the buyer in your customer's purchasing office can help. ‘The Task Force grateflly acknowledges: the leadership and commitment of Vice Presidents Peter Rosenfeld at DaimlerChrysler Corporation, ‘Thomas K. Brown at Ford Motar Company and Bo ‘Andersson of General Motors Corpration: the asistace ofthe AIAG in the development, production find distribution ofthe manual; tie guidance ofthe Task Force prinipals Hank Gryn (DaimlerChrysler Corporation), Russ Hopkins Ford Motor Company), and Joe Bransky (General Motors Corporavon) ‘Therefor this manual was developed to mee the specific needs of he autometiveindusty “This Manali copyrighted by DaimlerChrysler Corporation, Ford Motor Company, and General Motors Corporation, all gts reserved, 2005, Additional manuals canbe ordered from AIAG and/or persion to copy portions ofthis mania for use witin supplier organizations may be obtained fom AIAG at 248- 353570 oF hitpulewwaiagorg,