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    838 views1 page

    BIBLIOGRAPHY

    Uploaded by

    Ashish Chandra

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    BIBLIOGRAPHY

    Kumbhar, Vijay M. "Factors affecting the customer satisfaction in e-banking: Some evidences form Indian
    banks." Management Research & Practice 3.4 (2011).

    Kumbhar, V.M., 2011. Structural equation modeling of eBankQual scale: a study of E-Banking in
    India. International Journal of Business Economics and Management Research, 2(5), pp.18-32.

    Graupner, E., Melcher, F., Demers, D. and Maedche, A., 2015. Customers' intention to use digital
    services in retail banking-An information processing perspective

    Nicoletti, B., 2014. Mobile banking. In Mobile Banking (pp. 19-79). Palgrave Macmillan, London.

    http://www.indianjournals.com/ijor.aspx?target=ijor:ijbemr&volume=2&issue=5&article=002

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