Hawaii Superferry Informational Briefing

Hilo
March 21, 2007

Explain how buses can be accommodated.

Buses will be welcomed on board Hawaii Superferry. This is a wonderful

opportunity for school groups and sports team to travel together with their
gear. Buses will need to be booked in advance to ensure space. One price is
charged for the vehicle; passengers pay separately. For information on
group travel, please see details on our website.

Has this project already been approved and how has the Native Hawaiian
community been engaged (Civic Clubs, OHA, etc.)?

HSF is committed to informing our communities of our operational plans and

listening to concerns. We have done hundreds of presentations to various
community, civic, and other groups around the state, including participation
in 22 public informational briefings conducted by the DOT Harbors Division.
Members of the Native Hawaiian Community have attended many of these
meetings and provided valuable input. There is no approval process.

Is there a conflict with Terry O’Halloran having served on the SAC and now
working for HSF?

We do not believe there is a conflict. Terry O’Halloran has served as a

member of the Sanctuary Advisory Committee (SAC) for the past four years
and currently represents commercial shipping. Mr. O’Halloran has
demonstrated a decades long commitment to protecting marine life in
Hawaii. He joined Hawaii Superferry in April, 2006 and the Hawaii Superferry
whale avoidance policy was created and reviewed by the SAC prior to Mr.
O’Halloran’s joining the company.

Why won’t HSF pursue an EIS?

The U.S. Department of Transportation’s Maritime Administration determined,

through a categorical exclusion, that an environmental review was not
needed for a federal loan guarantee. The State’s Office of Environmental
Quality Control found that an Environmental Assessment (EA) was not
required. These determinations were confirmed by the Courts. No ferry
operations under the Maritime Administration have been required to obtain
an EA. Other carriers such as Matson, Horizon, PASHA, Young Brothers and the
Cruise ships are not required to provide an EA either.

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 HSF has proactively addressed environmental and community concerns by
implementing policies and procedures that in many cases go beyond what is
required by regulations. Please see our website at www.
hawaiisuperferry.com for more information in a document entitled
Environmental Commitments.

Are there plans to transport military equipment and personnel?

There are no plans to transport military equipment or personnel. Should the

military chose to use HSF services, as they do with airlines, we would welcome
them as customers.

Will HSF commit to traveling at slower speeds to avoid whales?

As part of Hawaii Superferry’s Whale Avoidance Policy, our vessels traveling in

waters 100 fathoms (600 feet) or less will slow down to speeds no greater than
25 knots. These shallow areas are where the whale concentrations are
known to be greater. Vessel captains will change course and/or speed as
needed to avoid whales.

What assurances are there that your whale avoidance policy will work?

The whale avoidance policy represents the best technology and policy
available today. First, the policy is about avoiding whales – and routes have
been changed during whale season to avoid areas with the highest
concentration of whales. Second, Hawaii Superferry will employ two whale
spotters aboard the bridge during whale season, which will be supported by
motion stabilizing binoculars and night vision goggles. Third, the vessel is
highly maneuverable even at high speeds. Whale avoidance is a priority for
Hawaii Superferry. That said, it is not possible to issue a guarantee as natural
conditions can be unpredictable.

What steps have been taken to address traffic concerns on all islands?

Based on traffic studies, arrival and departure times have been adjusted to
avoid the busiest travel times on each island. Also, the port facilities have
been designed to accommodate all the vehicles waiting to board the ferry.
Additionally, Hawaii Superferry staff will assist in managing traffic as vehicles
exit and enter the facility to facilitate a smooth flow of traffic.

Where has all the money to fund this project come from? Don’t some of the
investors have relationships with the military?

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 Hawaii Superferry Inc. is a privately funded company. Some of our investors
have previously served our country through the military or in government.
John Lehman, chairman of HSF served as the secretary of the United States
Navy from 1981 – 1987.

Who sits on HSF’s board of directors?

The membership of the HSF Board of Directors can be found on our website
at hawaiisuperferry.com/board.

What security measures will be in place to identify individuals traveling with

fake Ids?

All passengers require a government issued picture ID to board Hawaii

Superferry. These will be checked upon entry to the port facility. In addition,
those traveling with vehicles must have a current drivers license, vehicle
registration and proof of insurance. If the driver is not the registered owner,
the driver must have a notarized authorization to move letter.

Will the EIS process be updated to include impacts of the ferry system on
Native Hawaiian cultural and gathering practices?

There is no EIS pending for HSF operations.

Will the allotted staff be able to adequately handle screening if the

maximum load (of passengers and vehicles) comes through?

Yes, the planned number of port staff will be able to handle all security and
agriculture screening. Staff levels will be adjusted depending on passenger
and vehicle loads.

Who is hiring and training ferry staff?

Port staff are hired and trained by Hawaii Superferry. Staff working on board
the vessel are hired and trained by Hornblower Marine Services, who is
contracted by HSF for vessel operations. For employment information, please
visit hawaiisuperferry.com.

Can you clarify the comment/quote of Mr. Lehman in the Pacific Business
News? Why is what he said no longer relevant?

This question relates to comments regarding HSF providing transportation to

the military. During the early stages of company development, the potential
of providing transportation services to the military was included in the list of

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 possible market segments. It was subsequently determined that the regularly
scheduled service did meet the needs of the military and as a result there are
no plans to transport military troops or equipment.

How has DLNR and OHA been involved in this project (to ensure Hawaii’s
natural resources and Native Hawaiian concerns have been considered)?

Hawaii Superferry has met with the Department of Land and Natural
Resources (DLNR) to keep them informed of our operational plans and to
discuss any issues. Hawaii Superferry is committed to educating passengers
about protecting our environment, such as how to prevent the spread of
invasive species. Regulations for protecting Hawaii’s natural resources are
under the authority of the Department of Land and Natural Resources.

Will there be more public meetings on the Big Island?

Hawaii Superferry will continue to participate in various public meetings on

the Big Island and is committed to continue its public outreach effort to help
keep residents informed and listen to community comments. Hawaii
Superferry participated in all 22 public informational briefings conducted
statewide by the Department of Transportation Harbors Division. There is no
additional DOT Public Informational Briefing scheduled.

If there comes a time when HSF has a contract with the military, will this be
disclosed and if so, when and how?

Hawaii Superferry has no contract with the military, however, should the
military chose to utilize the services of HSF on our regularly scheduled
voyages, as they do with the airlines, we would welcome them as customers.

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