behavior of leaders is given by

Likert.
For him, the organization can adopt

different leadership styles in

relationship
their subordinates. In this sense,

organizational systems can be

four: General and Public Administration

for Technical - Administrative area

of the Chamber of Deputies - Theory and

Exercises
Prof. Carlos Xavier - Lecture 07
Prof. Carlos Xavier

www.estrategiaconcursos.com.br Page

11 out of 63
� System I - Authoritarian-coercive:

leaders are
autocratic, highly arbitrary and

organize and control everything

that happens in the organization. The process

decision-making is enough
centralized and communications are

strongly vertical and

descendants. Interpersonal relationships

can generate
distrust and the informal organization

becomes unwanted.
The leader's focus is on punishments and

disciplinary measures such as

way of controlling performance, not

in rewards, which
are rare.
� System II - Authoritarian-benevolent:

leaders are
authoritarian and taxing, but act

less rigidly than the

than in the authoritarian-coercive system.

In this case, the decision

is still concentrated, but there are already
delegation of the most
simple. Communications work

little better than

in system I, but are still precarious.

Interpersonal relationships
are tolerated, but the existence of a

informal organization is
as a threat to the organization.

formal. The rewards

salaries begin to appear, but the

social rewards are

rare In addition, punishments and

disciplinary measures are

used less frequently and

intensity than in the

system I.
� System III - Advisory: in this

style, there are less

arbitrariness than in previous ones,

because the people of

organization are heard by the leadership.

In decision making,
the leadership consults the opinion of your

team and conducts delegation

in some cases. Communications flow

even better both

vertically and horizontally.

People receive
more confidence and the relationships that

generate a
effective informal organization are

stimulated. The punishments

"wrong" behaviors cease to be

the focus. It is given great