Iny=nsis. Qe Global Learning Services Taman ongantion ncoreoTED BY PROPLECERT on nenair or Q,AXELOS ITIL® Training and Certification The World's most widely used Service Management Framework 7 \ - ITILis a trusted and well-established framework based on global best practice in IT service management, used by most of the world's leading enterprises and forward-thinking public sector organizations. ITIL enables enterprises to utilize leading edge IT capabilities to provide world class services and maximize value. Employing IT service management best practices described in ITIL, organizations have been proven to increase productivity, optimize costs and improve customer experience. Benefits of ITIL for Enterprises Adopting and adapting ITIL according to each organization's specific requirements enables service providers, regardles of type, size or location, to: 4 Support business outcomes 4 Enable business change 4 Optimize customer experience 4 Manage risk in line with business needs 4 Show value for money 4 Continually improve Benefits of ITIL for Professionals For the service management professional, there are many benefits of taking the ITIL journey, attending training and taking exams. For example, you can: 4 Learn how to apply ITIL tools, techniques and concepts to improve efficiency and effectiveness, 4 Identify and focus on the highest value activities to help the organization 4 Improve communication by encouraging the use of common terminology 4 Professionals who are trained and certified in ITIL will gain confidence from best practices, and help enterprises to make the change happen ITIL Certifications offered: ITIL Foundation ITIL intermediate Service Lifecycle _ITIL Intermediate Service Capability ITIL MALC (Expert Level) A ITIL Service Strategy 4 ITIL Release, Control and Validation A ITIL Service Design 4 ITIL Operational Support and Analysis A ITIL Service Transition 4 ITIL Planning, Protection and Optimization 4 ITIL Service Operation 4 ITIL Service Offerings and Agreements 4 ITIL Continual Service Improvement For more information on ITIL courses, please mail us at corporate@invensistearning.com wow invensislearning.com