Societal expectations

Prepared by
Manisha Khadka
 Societal expectations
• General standard of behavior that individuals
who live within a society are expected to
uphold
• Unique set of normal behavior
• Universal social behavior
• Examples: good manners and common sense
 What are the expectation of society
with the organization?
• Fulfillment of societal needs
• Involvement of societal values
• Fulfillment of corporate social responsibility
(CSR)
- Initiatives that benefits society
- Examples: charity, ‘greener’ business
operations etc.
 Role of society in developing
organizational goal
• Provide supportive environment
• Legitimacy support
- Acceptance and support by the governing law or
regime
• Institutional support
- Support in formulation of laws
- Provide financial and non-financial support
- Government owned, statutory, semi-autonomous
and autonomous
 Organizational/bureaucracy goal and
societal expectations
• Interconnected
• Goals must be relevant to wider society
• Meet expectations for growth, development
and sustainability
• Goals must be developed considering the
accountability and credibility expected from a
society
 What makes an organization valuable
to society?

• Considering all the factors that makes the society

diversified
• Identify basic attributes that society needs in the
goods or services
• Produce the goods and services regarding all the
differences
• Maintain balance between the resources taken
from the society and given to the society
• Example: “public value scorecard” (PVS)