Hex Head AVD 780 Installation Manual WEB PDF

© 2018 MacroAir Technologies Toll Free: 866 668 3247 Fax: 909 890 2313 w w w.macroairfans.
com i
Rev. Date 040819

Table of Contents
Caution & Safety.................................................................................................................................. 2
Fusing Chart........................................................................................................................................ 5
Fan Placement & Clearance............................................................................................................... 6
Fan Clearance - Universal Mount...................................................................................................... 8
Fan Clearance - Rapid Mount Industrial............................................................................................ 9
Fan Dimensions................................................................................................................................... 10
Network Wiring.................................................................................................................................... 11
Components (Universal Mount).......................................................................................................... 12
Components (Rapid Mount)................................................................................................................ 13
Fan Components & Tools................................................................................................................... 14
Mounts................................................................................................................................................. 15
1 - Universal Mount
1.1 Universal Mount - Mounting Bolt Kits.................................................................................. 16
1.1.1 Universal Mount I-Beam (Steel Truss Mounting).......................................................... 17
1.1.2 Universal Mount Glulam................................................................................................. 19
1.1.3 Universal Mount Unistrut............................................................................................... 21
1.2 Universal Mount Extension Tube.......................................................................................... 23
1.3 Universal Mount Motor Unit.................................................................................................. 25
1.4 Safety Cable Installation
1.4.1 Universal Mount I-Beam Safety Cable........................................................................... 28
1.4.2 Universal Mount Glulam Safety Cable........................................................................... 29
1.4.3 Universal Mount Unistrut Safety Cable.......................................................................... 30
2 - Rapid Mount Industrial
2.1 Rapid Mount Industrial - Mounting Bolt Kits........................................................................ 31
2.1.1 Rapid Mount Industrial I-Beam (Steel Truss Mounting)............................................... 32
2.1.2 Rapid Mount Industrial Glulam...................................................................................... 34
2.1.3 Rapid Mount Industrial Unistrut..................................................................................... 36
2.2 Rapid Mount Industrial Extension Tube................................................................................ 38
2.3 Rapid Mount Industrial Motor Unit....................................................................................... 40
2.4 Safety Cable Installation
2.4.1 Rapid Mount Industrial I-Beam Safety Cable................................................................ 43
2.4.2 Rapid Mount Industrial Glulam Safety Cable................................................................ 44
2.4.3 Rapid Mount Industrial Unistrut Safety Cable............................................................... 45
3 - Guy Wire Installation
3. Guy Wire Installation ............................................................................................................... 46
4 - Drive Installation
4.1 Drive Installation.................................................................................................................... 50
4.1.1 Drive Installation (Low Voltage)...................................................................................... 51
4.1.2 Drive Installation (High Voltage)..................................................................................... 52
4.2 Control Wiring........................................................................................................................ 53
5 - Airfoil and Retainer Link Installation
5. Airfoil and Retainer Link Installation...................................................................................... 54
6 - Disconnect Switch (Recommended)
6.1 Fuse Disconnect Switch Installation..................................................................................... 58
6.2 Emergency Disconnect Schematic....................................................................................... 59
6.3 Enable (ON)/Disable (OFF) Schematic.................................................................................. 59
7 - Touchpad Remote Setup
7.1 Touchpad Remote Mounting................................................................................................. 60
7.2 Touchpad Remote Navigation............................................................................................... 63
7.2 Touchpad Remote Operation................................................................................................ 64
Maintenance Information.................................................................................................................... 65
Mounting Plate Dimensions................................................................................................................ 66
Mounting Bracket Dimensions........................................................................................................... 67
Touchpad Dimensions......................................................................................................................... 68
Troubleshooting.................................................................................................................................. 69
Warranty and Technical Support........................................................................................................ 75
© 2018 MacroAir Technologies Toll Free: 866 668 3247 Fax: 909 890 2313 w w w.macroairfans.com 1
Rev. Date 040819

Caution & Safety
This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the
hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
READ AND SAVE THE ENTIRE MANUAL BEFORE OPERATING THE FAN. Ensure that all safety
practices and instructions are followed during the installation, operation and servicing of the
fan. Failure to apply these safety practices could result in death or serious injury. If you do not
understand the instructions please call MacroAir for guidance (contact information can be found
on page 74).
The fan installation should follow the recommendations outlined in this manual. MacroAir is not
responsible for any injury or damage to people or property as a result of the user and/or installer
not complying with the recommendations outlined in this manual.
All fan controls and incoming power should only be installed by qualified technicians familiar
with the requirements of the Natural Electric Code (NEC) and local codes. Refer to appropriate
portions of this manual for other important requirements. Failure to follow these guidelines will
void the manufacturer’s warranty.
NOTICE: All electrical controls are configured at the factory and are ready to use. No user
adjustments are available. Follow the included wiring schematics and installation instructions
when installing this device to ensure proper operation. Do not make any changes to any part of
the fan without first consulting MacroAir.
Installation is to be in accordance with the national electrical code, ANSI/NFPA 70-1999 and local
codes.
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure that they do not play with the appliance.
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH.
Read and understand this manual before installing or operating a fan unit. Installation,
adjustment, repair, or maintenance must be performed by qualified personnel.
The user is responsible for compliance with all international and National Electrical Code
requirements with respect to the grounding of all equipment.
Many of the parts of this unit operate at live voltage. DO NOT TOUCH.
Install all covers before applying power or starting and stopping the unit.
Rev. Date 040819

Caution & Safety
WARNING - TO REDUCE THE RISK OF ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE
THE FOLLOWING:
a) Use this unit only in the manner intended by the manufacturer. If you have questions, contact
the manufacturer.
b) Before servicing or cleaning the unit, switch power off at the service panel and lock the service
disconnecting means to prevent power from being switched on accidentally. When the service
disconnecting means cannot be locked, securely fasten a prominent warning device, such as a
tag, to the service panel.
WARNING: If unusual oscillating movement is observed, immediately stop using the ceiling fan
and contact the manufacturer, its service agent or suitably qualified persons.
WARNING: Make sure to power the fan off and lock it out using the IEC/CE approved disconnect
when doing any cleaning and or maintenance to the equipment.
PRIOR TO THE INSTALLATION, ENSURE:

• That the mounting of the suspension system shall be performed by the manufacturer, its
service agent or suitably qualified persons;
• That the fan is to be installed so that the blades are more than 10ft [3.05m] above the floor;
• The model or type reference of a luminaire that may be installed in a fan constructed for
this purpose.
DAMAGED EQUIPMENT
Do not operate or install any fans or fan accessories that appear to be damaged. Failure to follow
this instruction can result in death, serious injury, or equipment damage.
SERVICE:
If the fan does not operate properly using the procedures in this manual, BE CERTAIN TO
REMOVE ALL POWER TO THE UNIT and contact our technical department for further assistance.
Keep clear of moving parts at all times. All electrical troubleshooting and repair must be done by
a qualified technician and meet all applicable codes.
Ensure that the replacement of parts of the safety suspension system device shall be performed
by the manufacturer, its service agent or suitably qualified persons.
Key Safety System Components
MacroAir fans are engineered with key safety features to prevent pieces of the fan from falling in
the unlikely event of a catastrophic failure. Used together, these features provide comprehensive
protection of people, equipment and property. Follow the detailed instructions precisely when
installing fans, including the following:
• Install the safety cable on EVERY fan. The safety cable, if installed per MacroAir
specifications, will prevent the fan from falling in the unlikely event that the mounting
system should fail. A MacroAir fan should never be run without a properly installed safety
cable, which is supplied with every fan along with all required hardware. You must install a
safety cable for the warranty to be in effect.
• Install guy wires on every fan, unless otherwise specified. Properly installing the guy wires
is required for proper stabilization during normal operation for some fan and mounting
types (Universal Mounts). In addition, guy wires keep the fan stable in case of earthquakes
or in “outdoor” installations where high wind conditions may occur.
Rev. Date 040819

Caution & Safety
Mark the Floor to Alert Personnel
When mounting a fan in an area where materials may be elevated into its path, MacroAir
recommends marking or painting the floor with a large crosshatched circle to alert personnel of
the overhead location of fans.
Accelerometer
AVD 780 fans feature an on-board accelerometer, which will stop the fan and prevent it from
running if it becomes greater than 5 degrees out of level.
Weight Considerations
Ensure the fixing means for attachment to the ceiling such as hooks or other devices shall be
fixed with a sufficient strength to withstand 4 times the weight of the ceiling fan. The maximum
hanging weight for the Model 780 is 213 lbs [97 kg]. If there is any uncertainty in the strength of
the building structure, a professional structural engineer should perform a thorough evaluation
of the building prior to purchasing the fans. MacroAir provides guidelines for mounting fans;
however, it is the sole responsibility of the building owner and installer to ensure the safety of the
mounting system, that the building structure is sound and that the installation complies with all
federal, state, and local codes.
Torque
The maximum torque (twisting force) during normal operation that must be handled by the
mounting system, including the building structure. For a Model 780, the maximum potential
torque is 250 ft-lbs [339 N-m].
Check Federal, State, and Local Codes
Check all relevant codes to make sure that all product certifications, product listings, and
building regulations are met. Code compliance is the responsibility of the installer.
Windy Conditions
Fans should not be operated when wind is present.
Rev. Date 040819

Fusing Chart
BRANCH CIRCUIT PROTECTION IS REQUIRED TO PROTECT THE ELECTRICAL COMPONENTS
AND COMPLY WITH UL 507.
Use the table below to select the correct fast acting fuse size for your application. The optional
fuse disconnect switch provided by MacroAir uses class gG fast acting fuses. Fuses must be
purchased separately.
MODEL 780
Voltage and Phase 20ft 24ft
208-240 VAC 1-Phase 12.5A / 16 15.1A / 20
208-240 VAC 3-Phase 6.8A / 10 8.2A / 12
380 VAC 3-Phase 3.7A / 6 4.5A / 6
480 VAC 3-Phase 2.9A / 4 3.5A / 6
600 VAC 3-Phase 2.3A / 4 2.8A / 4
Reference page 57 for installation.

Part Numbers:
4A 6A 8A 10A 12A 16A 20A
MERSEN
FR10GG50V4 FR10GG50V6 FR10GG50V8 FR10GG50V10 FR10GG50V12 FR10GG50V16 FR10GG50V20
FUSES
EATON
C10G4 C10G6 C10G8 C10G10 C10G12 C10G16 C10G20
FUSES
DF
420004 420006 420008 4200010 4200012 4200016 4200020
FUSES
Mersen fuses:
http://ep-us.mersen.com/products/catalog/line/ferrule-fuse-links-10x38-gg-400-to-690vac/
Eaton Fuses:
http://www.cooperindustries.com/content/public/en/bussmann/electrical/products/iec_british0/class_gg_gl_
ferrulefuses/class_gg_gl_ferrulefuses10x38mm.resources.html
DF Fuses:
http://www.df-sa.es/products/cylindrical/gg-fuse-links
Rev. Date 040819

Fan Placement & Clearance
Sprinkler Systems and Fan Placement
In any installation where fire sprinklers are in place, fans should not interfere with their correct
operation. Fans should be located no less than 3 feet below a sprinkler, and placed central to
each sprinkler quadrant. Our AirBrain motor controller can be connected to a fire suppression
control system which will emergency-stop fans in case of fire. Prior to installing fans, review all
codes applicable to sprinkler systems and fans to ensure code compliance (refer to NFPA 13).
Please call MacroAir for guidance (contact information can be found on page 74). However, it is
your sole responsibility to see that the installation is completed to code and that it is correct.
Other Information on Placement and Spacing
If possible, avoid mounting fans directly below lights or skylights to avoid any strobe effect
caused by moving airfoils.
Note, a large fan, 20 – 24 feet in diameter, performs best at 20 to 30 feet above the floor, but
acceptable performance has been demonstrated as low as 10 feet and as high as 50 feet. 24 foot
fans should not be installed in locations that experience high winds.
If the building has a mezzanine, fans should be mounted so a person cannot reach a fan in any
way from the upper level/deck. Make certain that fans are positioned so that the airfoil tips are at
least 3 feet away from any area where a person may be able to extend outward to reach them.
HVLS fans should not be located near to air supply outlets or exhausting inlets of other HVAC
equipment. Supply air outlets can be configured to deliver air away from the HVLS fan or the fan
location should be oriented such that the outlet is pointing away from the fan and outside the
swept area of the fan. Exhaust fan inlets or other return air points creating a negative pressure
should not be within 1.5 times the diameter of the fan. This system will diminish the capacity of
the HVLS fan. Proper systems orientation will provide an enhancement to the Indoor Air Quality
(IAQ) and occupant comfort. Refer to next page for illustration.
Rev. Date 040819

Fan Placement & Clearance
HVAC Diffuser spacing between fans

with airflow
UNDER fan at least 3 x diameter of the fans apart
space from
wall
space from diffuser
at least 1.5 x
at least 1.5 x diameter away from
diameter away
intake/discharge
from the wall
HVAC Diffuser
with airflow
ABOVE fan
space from diffuser

at least 2 x diameter away from intake/discharge
Rev. Date 040819

Fan Clearance - Universal Mount
WARNING: FANS ARE NOT MEANT TO BE OPERATED IN WINDY CONDITIONS.
The Universal Mount can be used in any application but must always be used in windy
conditions, applications where wind may sometimes be present or where the total clearance
between the mount and the airfoils is greater than 10 feet. The minimum distance of a fan to a
wall or similar obstruction should be no less than 1.5 times the diameter of the fan.
Maximum Angle for Mount (feet)

Slope (in) 0 2/12 4/12 6/12 8/12 10/12
Roof Angle 0 9.5o 18.4o 26.6o 33.7o 39.8o
Diameter Recommended Total Drop (Mount to Airfoil) Length (ft)
20 feet 3 4 5 7 9 N/A*
24 feet 3 4 7 9 N/A* N/A*
*Drop lengths longer than 10 feet are not recommended
The drop lengths above are minimum recommendations only, based solely on roof pitch and
fan diameter. Other factors, such as allowing for proper airflow into the fan must be evaluated
when determining drop length requirements. In addition, MacroAir strongly recommends that
the fan airfoils must be a minimum of 10 feet (3.05 meters) above the floor. Contact MacroAir for
assistance with fan placement and drop length selection (contact information can be found on
page 74).

The table below shows the clearance
needed from the fan to obstructions such
as lighting, conduit, etc.
Minimum Clearance (Horizontal / Vertical inches):

Airfoil / Drop Length (ft) 2 3 4 5 6 7 8 9 10 11 12
20 feet N/A 7 / 14 7 / 14 7 / 15 8 / 15 8 / 16 9 / 17 11 / 18 13 / 20 N/A** N/A**
24 feet N/A 7 / 19 7 / 19 7 / 20 8 / 21 8 / 22 9 / 23 11 / 24 13 / 26 N/A** N/A**
**Contact MacroAir if you require drop lengths greater than 10 ft
Rev. Date 040819

Fan Clearance - Rapid Mount Industrial
WARNING: FANS ARE NOT MEANT TO BE OPERATED IN WINDY CONDITIONS.
The Rapid Mount Industrial should only be used in applications where the total clearance
between the mount and the airfoils is less than 10 feet. Otherwise use a Universal Mount with
guy wires (refer to page 45). The minimum distance of a fan to a wall or similar obstruction
should be no less than 1.5 times the diameter of the fan.
Maximum Angle for Mount (feet)

Slope (in) 0 2/12 4/12 6/12 8/12 10/12
Roof Angle 0 9.5o 18.4o 26.6o 33.7o 39.8o
Diameter Recommended Total Drop (Mount to Airfoil) Length (ft)
20 feet 3 5 7 10 N/A* N/A*
24 feet 4 6 9 N/A* N/A* N/A*
*Need Universal Mount with guy wires
The drop lengths above are minimum recommendations only, based solely on roof pitch and
Other factors, such as allowing for proper airflow into the fan must be evaluated
fan diameter.
when determining drop length requirements. In addition, MacroAir strongly recommends that
the fan airfoils must be a minimum of 10 feet (3.05 meters) above the floor. Contact Technical
Support for assistance with fan placement and drop length selection (Technical Support contact
information can be found on page 74).
Rise = X”
Run = 12”
Roof Slope =
Rise/Run
The table below shows the clearance

needed from the fan to obstructions such
as lighting, conduit, etc.
Minimum Clearance (Horizontal / Vertical inches):

Airfoil / Drop Length (ft) 2 3 4 5 6 7 8 9 10
20 feet N/A 11 / 31 13 / 31 15 / 32 17 / 33 19 / 34 22 / 35 25 / 37 29 / 38
24 feet N/A 11 / 39 13 / 40 15 / 20 17 / 42 19 / 43 22 / 44 25 / 46 29 / 48
Rev. Date 040819

Fan Dimensions
Model 780
The Model 780 has a standard airfoil to mount clearance of 3 feet - 2 inches [0.956 m] with the
Rapid Mount industrial or Universal Mount. A clearance less than this is not allowed. Refer to the
Fan Clearance & Placement charts on pages 6-9 for required fan clearance and mounting
conditions.
Rev. Date 040819

Network Wiring (Optional)
Please refer to the appropriate Network manual (AirLynk, Controller 4, Controller 10/20/30) for
all network wiring instructions. Only use the green CAT5e cable provided by MacroAir.
CAT5e Cable CAT5e Cable

(100ft / 30.5m) (100ft / 30.5m)
Controller
Wall Plug
Rev. Date 040819

Components (Universal Mount)
Airfoil (6) Universal Mount (1)
Guy Wire
Bracket (2)
AVD 780 Airfoil Retainer

Motor Unit (1) Link (6) Extension Tube (1)
Stranded Shielded CAT5e (1)
I-Beam Clamp (2)

RJ45
Pin-Out
Type “B” I-Beam Shim (2)
Touchpad Digital
Remote (1)
Safety Cable Parts Guy Wire Assembly

Wire Rope (4)
Wire Rope 3/16” (1) 19ft (A), 23ft (B), Elastic Band
or 33ft (C)
Clip (1)
Wire Rope Clamp (2) 1/4" Quicklink (4)
Guy Wire
Wire Rope Clamp (8) Elastic Band (1)
Turn Buckle (4)
Glulam Bracket (2)

(Optional)
I-Beam Bolt Kit Extension Bolt Kit 6 Blade Bolt Kit

1/2"-13 Nylon Lock Nut (4) 3/8"-16 Nylon Lock Nut (4) 5/16"-24 Nylon Lock Nut (12)
3/8" Washer (8)

(4)
1/2" Washer (8) 5/16" Washer (24)
3/8"-16 x 2 3/4" Hex
5/16"-24 x 2" Hex Bolt (12)
1/2"-13 x 2 1/2" Hex Bolt (4) Head Bolts (4)
Make sure all parts listed above are included if you purchased the Universal Mount.
Read the entire manual before beginning the installation of the fan. Additional parts
may be required, including, but not limited to, guy wire attachment hardware, extra
cable, Unistrut, and bolts for Glulam mounting. Power cable is not provided.
Rev. Date 040819

Components (Rapid Mount)
Airfoil (6) Rapid Mount (1)
AVD 780 Airfoil Retainer

Motor Unit (1) Link (6) Extension Tube (1)
Stranded Shielded CAT5e (1)
I-Beam Clamp (2)

RJ45
Pin-Out
Type “B” I-Beam Shim (2)
Touchpad Digital
Remote (1)
Safety Cable Parts

Wire Rope 3/16” (1)
Wire Rope Clamp (2)
Glulam Bracket (2)

(Optional)
I-Beam Bolt Kit Extension Bolt Kit 6 Blade Bolt Kit

1/2"-13 Nylon Lock Nut (4) 3/8"-16 Nylon Lock Nut (4) 5/16"-24 Nylon Lock Nut (12)
3/8" Washer (8)

(4)
1/2" Washer (8) 5/16" Washer (24)
3/8"-16 x 2 3/4" Hex
5/16"-24 x 2" Hex Bolt (12)
1/2"-13 x 2 1/2" Hex Bolt (4) Head Bolts (4)
Make sure all parts listed above are included if you purchased the Rapid Mount
Industrial. Read the entire manual before beginning the installation of the fan. Additional
parts may be required, including, but not limited to, guy wire attachment hardware,
extra cable, Unistrut, and bolts for Glulam mounting. Power cable is not provided.
Rev. Date 040819

Fan Components and Tools
Tools Required:
3/4"
3/4
9/16
1/2
3/4
10 mm
3/8
9/16"
9/16
1/2"
1/2
Note: A drill and drill bits

will also be required when
mounting to Glulams
Rev. Date 040819

Mounts
Universal Mount Rapid Mount
Turn to page 16 Turn to page 31
WARNING: Do not disassemble

the inner portion (ball) of the
mount for any reason.
Rev. Date 040819

1. All Universal Mounts
1.1 Mounting Bolt Kits
The I-Beam Bolt Kit is included
in the shipment of all fans.
Additional parts must be
purchased if mounting to a
I-Beam Bolt Kit
Glulam or Unistrut.
1/2"-13 Nylon Lock Nut (4)
For mounting to steel trusses
over 3 inches in width, use the
I-Beam mounting. For widths 1/2" Washer (8)
under 3 inches, use Unistrut
span mounting. If you wish to 1/2"-13 x 2 1/2" Hex Bolt (4)
mount to a different surface
than these listed here, contact
a structural engineer.
Glulam Required Parts Unistrut Required Parts

(NOT PROVIDED) (NOT PROVIDED)
1/2"-13 x 1 1/2" Hex Bolt (4)
1/2" Washer (4)

1/2" Washer (4)
1/2"-13 Grade 5 Hex Bolt
at least 2 1/2" longer than 1/2"-13 Unistrut
width of Glulam (2) Spring Nut (4)
Universal Mount I-Beam mounting starts on page 17

Universal Mount Glulam mounting starts on page 19
Universal Mount Unistrut mounting starts on page 21
Rev. Date 040819

1.1.1 Universal Mount
I-Beam (Steel Truss Mounting)
Use this method for steel trusses and I-Beams over 3” in width.
Hand Tighten
Rev. Date 040819

1.1.1 Universal Mount I-Beam
Hand Tighten
Center the Mount
75 ft-lbs
[102 N-m]
3/4”
Complete I-Beam mount installation and turn to page 23

Rev. Date 040819

1.1.2 Universal Mount Glulam
This method is recommended for Glulams or wood beams 5-1/8” or
wider. For narrower beams, span across two or more beams using the
Unistrut mounting method.
Use the two holes closest to

the center line of the glulam.
3/16" safety cable clearance
The bracket can be below the bottom

of the glulam if necessary but
is not recomended if it is avoidable.
1/2" bolt clearance
Holes can be oversized

for leveling the mount
75 ft-lbs
75 N-m]
[102 ft lbs
Rev. Date 040819

1.1.2 Universal Mount Glulam
75 ft-lbs
75 ft-lbs
[102 N-m]
Complete Glulam mount installation and turn to page 23

Rev. Date 040819

1.1.3 Universal Mount Unistrut
This method is used to span components of a
building structure. Attachment points to the
building structure can vary greatly, so we
recommend contacting Unistrut so they can
recommend the best method for attaching the
Unistrut (www.unistrut.us).
If the spanning distance is greater than 8 feet,

please consult a Structural Engineer. Please
refer to page 4 for the maximum torque and
weight values.
NOTE: Mounting to C- and Z-purlins requires Unistrut span

mounting. Mounting to trusses under three (3) inches in width
requires two or more trusses to be linked with Unistrut.
Rev. Date 040819

1.1.3 Universal Mount Unistrut
12-7/8” Minimum 1-5/8” Unistrut
Unpierced Channels (P1000
or P1001B)
Loctite 243
recomended
3/4”
50ft-lbs
50 ft-lbs
[68 N-m]
Complete Unistrut mount installation and turn to page 23

Rev. Date 040819

1.2 All Universal Mounts
Extension Tube
Before Continuing:
1. Run the power cable to the mounting location.
2. Run the shielded CAT5e cable from the controller to the mount.
3. The communications cable MUST be routed at least 1 foot away
from power cables, high voltage power wires, and fluorescent lighting.
The only point where the power cable should be near the comm wire is
when they are in the mount and extension tube.
Safety Cable
Extension Bolt Kit
3/8" Washer (8)

(4)
3/8"-16 x 2 3/4" Hex Power Cable
Head Bolts (4)
Shielded Stranded CAT5e Cable
CAT5e Shielded must be used at a minimum. No unshielded comm cables.
Sheilded Stranded
Shielded Stranded CAT5e
CAT5e Cable
Pull excess cable

through mount
Power
Power
Safety Cable
NOTE: Power cable must be routed into the mount on the

opposite side from safety cable and CAT5e cable.
NOTE: For networks, please refer to the network controller or
AirLynk manual for CAT5e wiring instructions.
Rev. Date 040819

Extension Tube
Be careful of wires
30 ft-lbs
[41 N-m]
Rev. Date 040819

Motor Unit
WARNING: The fan must be lifted by the struts. Do NOT lift the fan by the drive.
6x
Remove six (6) screws and the bottom cover. Be careful not to damage
the electrical components with the cover removed.
Must use Guy Wire Brackets when installing the Universal Mount
Two people can lift the fan if a lift is not available.

Rev. Date 040819

Motor Unit
Carefully guide the motor shaft into the extension tube.
CAUTION: Do not put force onto the building with the lift.
9/16”
Be careful of wires 30
30 ft-lbs
ft-lbs
[41 N-m]
Rev. Date 040819

Motor Unit
WARNING: Do not put too much tension on the safety cable. This will
deform the rubber boot and hinder the proper cooling of the motor.
bend rubber
Do not bend rubber boot
boot
Ensure the
fan is level
Universal Mount I-Beam safety cable starts on page 28

Universal Mount Glulam safety cable starts on page 29
Universal Mount Unistrut safety cable starts on page 30
Rev. Date 040819

I-Beam Safety Cable
WARNING: Do not put too much tension on the safety cable. There needs
to be a small amount of slack present in the safety cable for proper
functioning. Avoid sharp edges.
Run safety cable

around I-Beam
7 1/2 ft-lbs [10.2 N-m]
Complete safety cable installation and turn to page 46

Rev. Date 040819

Glulam Safety Cable
WARNING: Do not put too much tension on the safety cable. There
needs to be a small amount of slack present in the safety cable for
proper functioning. Avoid sharp edges.
Run safety
Run safety cable
cable
though hole
7Tighten
1/2 ft-lbsboth
[10.2 nuts
N-m]

Rev. Date 040819

Unistrut Safety Cable
The safety cable must be securely attached to the

building structure and NOT the unistrut. It can be
attached to I-beams, steel trusses, or Glulams
as shown in sections 1.4.1 and 1.4.2. Avoid sharp
edges. If you are unsure how to secure the safety
cable properly, contact a structural engineer.

Rev. Date 040819

2. All Rapid Mounts Industrial
2.1 Mounting Bolt Kits
The I-Beam Bolt Kit is included
in the shipment of all fans.
Additional parts must be
purchased if mounting to a
Glulam or Unistrut. I-Beam Bolt Kit
For mounting to steel trusses
over 3 inches in width, use the
I-Beam mounting. For widths
under 3 inches, use Unistrut 1/2" Washer (8)
span mounting. If you wish to 1/2"-13 x 2 1/2" Hex Bolt (4)
mount to a different surface
than these listed here, contact
a structural engineer.
Glulam Required Parts Unistrut Required Parts

(NOT PROVIDED) (NOT PROVIDED)
1/2"-13 x 1 1/2" Hex Bolt (4)
1/2" Washer (4)

1/2" Washer (4)
1/2"-13 Grade 5 Hex Bolt
at least 2 1/2" longer than 1/2"-13 Unistrut
width of Glulam (2) Spring Nut (4)
I-Beam mounting starts on page 32

Glulam mounting starts on page 34
Unistrut mounting starts on page 36
Rev. Date 040819

2.1.1 Rapid Mount Industrial
I-Beam (Steel Truss Mounting)
Use this method for steel trusses and I-beams over 3” in width.
Hand Tighten
Rev. Date 040819

I-Beam
Hand Tighten
Center the Mount
30 ft-lbs
75 N-m]
[40 ft-lbs
Complete Rapid Mount I-Beam installation and turn to page 38

Rev. Date 040819

Glulam
This method is recommended for Glulams or wood beams 5-1/8” or
wider. For narrower beams, span across two or more beams using the
Unistrut mounting method.
Use the two holes closest to

the center line of the glulam.
3/16" safety cable clearance
The bracket can be below the bottom

of the glulam if necessary but
is not recomended if it is avoidable.
1/2" bolt clearance
Holes can be oversized

for leveling the mount
75 ft-lbs
75 N-m]
[102 ft lbs
Rev. Date 040819

Glulam
3/4”
75
75 ft-lbs
ft-lbs
[102 N-m]
Complete Rapid Mount Glulam installation and turn to page 38

Rev. Date 040819

Unistrut
This method is used to span components of a
building structure. Attachment points to the
building structure can vary greatly, so we
recommend contacting Unistrut so they can
recommend the best method for attaching the
Unistrut (www.unistrut.us).
If the spanning distance is greater than 8 feet,

please consult a Structural Engineer. Please refer
to page 4 for the maximum torque and weight
values.
NOTE: Mounting to C- and Z-purlins requires Unistrut span

mounting. Mounting to trusses under three (3) inches in width
requires two or more trusses to be linked with Unistrut.
Rev. Date 040819

Unistrut
12-7/8”
Minimum 1-5/8” Unistrut
Unpierced Channels (P1000
or P1001B)
Loctite 243
recomended
50
50ft-lbs
ft-lbs
[68 N-m]
Complete Rapid Mount Unistrut installation and turn to page 38

Rev. Date 040819

2.2 All Rapid Mounts Industrial
Extension Tube
Before Continuing:
1. Run the power cable to the mounting location.
2. Run the shielded CAT5e cable from the controller to the mount.
3. The communications cable MUST be routed at least 1 foot away
from power cables, high voltage power wires, and fluorescent lighting.
The only point where the power cable should be near the comm wire is
when they are in the mount and extension tube.
Extension Bolt Kit Safety Cable
3/8" Washer (8)

(4)
Power Cable
3/8"-16 x 2 3/4" Hex
Head Bolts (4) Sheilded Stranded CAT5e
Shielded Cable
CAT5e Cable
CAT5e Shielded must be used at a minimum. No unshielded comm cables.

Sheilded Stranded
Shielded Stranded CAT5e
CAT5e Cable
Pull excess cable

through mount
Power
Power
Safety Cable
NOTE: Power cable must be routed into the mount on the

opposite side from safety cable and CAT5e cable.
NOTE: For networks, please refer to the network controller or

AirLynk manual for CAT5e wiring instructions.
Rev. Date 040819

Extension Tube
Be careful of wires
9/16”
30
30ft-lbs
ft-lbs
[41 N-m]
Rev. Date 040819

Motor Unit
WARNING: The fan must be lifted by the struts. Do NOT lift the fan by the drive.
6x
Remove six (6) screws and the bottom cover. Be careful not to damage
the electrical components with the cover removed.
Two people can lift the fan if a lift is not available.

Rev. Date 040819

Motor Unit
Carefully guide the motor shaft into the extension tube.
CAUTION: Do not put force onto the building with the lift.
9/16”
30
30 ft-lbs
ft-lbs
Be careful of wires [41 N-m]
Note: If purchased with the guy wire assembly, the guy wire brackets
must be installed at this stage. See page 26 for more details.
Rev. Date 040819

Motor Unit
WARNING: Do not put too much tension on the safety cable. This will
deform the rubber boot and hinder the proper cooling of the motor.
bend rubber
Do not bend rubber boot
boot
30 ft-lbs
30 ft-lbs
[41 N-m]
9/16”
Ensure the fan is level
only the
Tighten only the
middle and bottom
bolts on both sides
Rapid Mount Industrial I-Beam safety cable starts on page 43

Rapid Mount Industrial Glulam safety cable starts on page 44
Rapid Mount Industrial Unistrut safety cable starts on page 45
Rev. Date 040819

I-Beam Safety Cable
WARNING: Do not put too much tension on the safety cable. There needs
to be a small amount of slack present in the safety cable for proper
functioning. Avoid sharp edges.
Run safety cable

around I-Beam
7 1/2 ft-lbs [10.2 N-m]

Rev. Date 040819

Glulam Safety Cable
WARNING: Do not put too much tension on the safety cable. There
needs to be a small amount of slack present in the safety cable for
proper functioning. Avoid sharp edges.
Run safety cable

though hole
7Tighten
1/2 ft-lbsboth
[10.2 nuts
N-m]

Rev. Date 040819

Unistrut Safety Cable
The safety cable must be securely attached to the building
structure and NOT the unistrut. It can be attached to I-beams,
steel trusses, or Glulams as shown in sections 2.4.1 and 2.4.2.
Avoid sharp edges. If you are unsure how to secure the safety
cable properly, contact a structural engineer.

Rev. Date 040819

3. Guy Wire Installation
Required for the Universal Mount.
Optional for the Rapid Mount Industrial. With the Rapid Mount
Industrial, use only when the building or environment conditions
require. Guy wire brackets must be installed to the base of the
Rapid Mount Extension Tube (see page 25).
Guy Wire Assembly

Wire Rope (4)
19ft (A), 23ft (B),
or 33ft (C)
1/4" Quicklink (4)
Wire Rope Clamp (8)
Turn Buckle (4)
45°
Rev. Date 040819

Note: Guy wires need to be securely mounted to
the building. You can use generic beam clamps
when mounting to I-Beam or steel truss. Lag
I-Bolts can be used when mounting to wood
Glulams. Do not wrap guy wires around the
building structure.
4 1/2 ft-lbs [6.2 N-m]
Rev. Date 040819

Hand Tighten ONLY
Note: Make sure the

fan remains level Tighten the jam nuts
NOTE: Do not use tools to tighten the turnbuckles; only use tools to
tighten the jam nuts. The guy wires MUST be taut so that there is no
movement in the motor or extension tube.
Rev. Date 040819

Bend Cord Through Clip
Note: The cord is cut to

a predetermined length
for proper tension. DO
NOT excessively stretch
the cord.
Rev. Date 040819

4.1 Drive Installation
Low Voltage Drive High Voltage Drive
WARNING: POWER ABOVE 255VAC WILL DESTROY A LOW VOLTAGE DRIVE
Note: Model numbers ending with an “H” are high voltage while model
numbers ending with an “L” are low voltage.
Ensure ground wire is

properly attached
CAUTION: RISK OF ELECTRIC SHOCK. The bus capacitors discharge

to a level below 50V DC in 1 minute.
Rev. Date 040819

4.1.1 Drive Installation
Low Voltage
Single Phase Low Three Phase Low
Voltage Voltage
Ground
Ground
Live Neutral/Live
Live Live Live
Model 780 Models 780

Low Voltage: Low Voltage:
208-240 VAC 208-240 VAC
WARNING: Keep hands away from components.
CAUTION: RISK OF ELECTRIC SHOCK. The bus capacitors discharge to a

level below 50V DC in 1 minute.
WHEN CYCLING INCOMING POWER, WAIT ONE (1)

MINUTE BEFORE TURNING THE POWER BACK ON!
Note: Make sure the fan is run only when the cover is reinstalled.
The drive should only be operated in a pollution degree two (2)
environment, which is achieved with the bottom cover on.
WARNING: DO NOT RUN FANS WITHOUT AIRFOILS. THE FANS ARE

NOT CONFIGURED TO OPERATE WITHOUT AIRFOILS ATTACHED.
Rev. Date 040819

4.1.2 Drive Installation
High Voltage
WARNING: Keep hands away
Three Phase High from components.
Voltage
CAUTION: RISK OF ELECTRIC
SHOCK. The bus capacitors
Ground
discharge to a level below 50V
DC in 1 minute.
Live Live Live
Models 780
High Voltage:
380-600 VAC
WHEN CYCLING INCOMING POWER, WAIT ONE (1)

MINUTE BEFORE TURNING THE POWER BACK ON!
Note: Make sure the fan is run only when the cover is reinstalled.
The drive should only be operated in a pollution degree two (2)
environment, which is achieved with the bottom cover on.
WARNING: DO NOT RUN FANS WITHOUT AIRFOILS. THE FANS ARE

NOT CONFIGURED TO OPERATE WITHOUT AIRFOILS ATTACHED.
Rev. Date 040819

4.2 Control Wiring
Digital Control Wiring
Stranded Shielded
CAT5e only
Orange/White Brown
Orange Brown/White
Green/White Green
Blue Blue/White
Use a flat head screwdriver to press the small button on top of

the terminal block to securely attach the wires.
Rev. Date 040819

5. Airfoil Installation
6 Blade Bolt Kit
5/16" Washer (24)

5/16"-24 x 2" Hex Bolt (12)
WARNING: To reduce the risk of personal injury, do not bend the

airfoils or airfoil struts when installing the airfoils, balancing the
airfoils, or cleaning the fan. Do not insert foreign objects in between
rotating fan airfoils.
Rev. Date 040819

5. Airfoil and Retainer Link
Installation
Hand Tighten
Hand Tighten
Repeat the last three steps until all six blades and retaining
links are in place.
Rev. Date 040819

5. Retainer Link and Cover
Installation
1/2
20 ft-lbs
20 ft-lbs
[27 N-m]
Rev. Date 040819

5. Airfoil Installation
Rev. Date 040819

6.1 Fuse Disconnect Switch
Installation (Recommended but
Optional)
Service Disconnect (Required
per NEC, OSHA, IEC, CE and
UL compliance).
A B
Not Included -
Optional Add-On
Components:
A - Fuse Block (Optional Add-On)

B - Disconnect Switch (Optional Add-On)
C - Class gG Fast Acting Fuses (Not Provided) - refer to the fuse chart on page 5
NOTE: Ensure that there is no power when installing this component.

Means for disconnection with contact separation at least 3mm.
The fuse disconnect switch is an optional component

offered by MacroAir. Reference page 5 for fuse
size based upon the incoming power and fan
diameter.
6.1.1: Mount the fuse disconnect switch outside of the

swept area of the fan airfoils.
6.1.2: Wire the power cable from the fan to the

bottom of the fuse block. Then wire the incoming
power source to the disconnect switch.
C
6.1.3: In the diagram below, a three phase system is
shown. For a single phase system, phase 1 would be
connected to L1, neutral would be connected to L2,
and L3 would be left not terminated.
Rev. Date 040819

6.2 Emergency Disconnect
Schematic
Fan remote enclosure →
N.C. TO FIRE ALARM (CONTROL CIRCUIT)
RELAY
OPTIONAL
CUSTOMER - SUPPLIED
NORMALLY CLOSED RELAY
Remote Harness
ORANGE/WHITE
found inside fan
remote enclosure
ORANGE
B
BLUE/WHITE A
BLUE
BROWN
BROWN/WHITE Remote Harness
Components:
A - Remote Harness (found in single fan remote enclosure)
MacroAir Technologies
UNLESS OTHERWISE SPECIFIED: NAME DATE
B - Terminal Block Connector 794 S Allen St. San Bernardino, CA 92408

DIMENSIONS ARE IN INCHES
TOLERANCES:
DRAWN EV 2/18/2016
FRACTIONAL .010 CHECKED RE 5/5/2014 TITLE:

ANGULAR: MACH 1 BEND 1
Use the schematic above to connect the fan(s) to an emergency stop (i.e. fire
Fire Disconnect
Orange Pair
TWO PLACE DECIMAL .01
THREE PLACE DECIMAL .001
ENG APPR.
MFG APPR.
xxxx
xxxx
xxxx
xxxx
alarm system). PROPRIETARY AND CONFIDENTIAL

INTERPRET GEOMETRIC
TOLERANCING PER:
Q.A. xxxx xxxx
COMMENTS:
THE INFORMATION CONTAINED IN THIS MATERIAL
SIZE DWG. NO. REV
A
DRAWING IS THE SOLE PROPERTY OF
MacroAir TECHNOLOGIES. ANY A-02
REPRODUCTION IN PART OR AS A WHOLE FINISH
6.3 Enable (ON)/Disable (OFF)

WITHOUT THE WRITTEN PERMISSION OF
MacroAir TECHNOLOGIES IS
PROHIBITED. DO NOT SCALE DRAWING Not to Scale WEIGHT: SHEET 1 OF 1
5 4 3 2 1
Schematic
Remote Harness
BLUE/WHITE
BLUE
BROWN
BROWN/WHITE A
B
GREEN/WHITE
GREEN
OPTIONAL
ON - OFF
C SWITCH
A -Remote Harness (found in single fan remote enclosure)

B - Terminal Block Connector MacroAir Technologies
UNLESS OTHERWISE SPECIFIED: NAME DATE
C- Green/Green-White pair for remote on/off fan control

TITLE:
794 S Allen St. San Bernardino, CA 92408
DIMENSIONS ARE IN INCHES
TOLERANCES:
DRAWN
CHECKED
EV
MD
2/18/2016
2/18/2016
FRACTIONAL .010
ANGULAR: MACH 1 BEND 1 xxxx
ENG APPR. xxxx Fire Disconnect
TWO PLACE DECIMAL .01
Use the schematic above to tie fan(s) to a remote set of supervisory
Green Pair contacts
THREE PLACE DECIMAL .001 MFG APPR. xxxx xxxx
Q.A. xxxx xxxx
for fan control. To enable this feature please contact MacroAir Technical
PROPRIETARY AND CONFIDENTIAL
THE INFORMATION CONTAINED IN THIS
INTERPRET GEOMETRIC
TOLERANCING PER:
COMMENTS:
SIZE DWG. NO.
MATERIAL
REV
Support. Contact information can be found on page 74.
A
DRAWING IS THE SOLE PROPERTY OF
MacroAir TECHNOLOGIES. ANY A-01
REPRODUCTION IN PART OR AS A WHOLE FINISH
WITHOUT THE WRITTEN PERMISSION OF
MacroAir TECHNOLOGIES IS
PROHIBITED.
© 2018 MacroAir Technologies DO NOT SCALE DRAWING
Toll Free: 866 668 3247 Fax: 909 890 2313Not to Scale WEIGHT: SHEET 1 OF 1
w w w.macroairfans.com 59
5 4 3 2 1
Rev. Date 040819
7.1 Touchpad Remote Mounting
Place anchors into wall
Remove plastic punchouts
Flush Mounting is also available with a standard electrical

box (not provided).
Rev. Date 040819

Note: 100 feet of shielded stranded CAT5e cable is provided standard.

Up to 400 feet of cable can be ordered, and 400 feet is the maximum
distance allowed.
Rev. Date 040819

The provided shielded stranded CAT5e cable from the fan is

plugged into the top of the enclosure.
Rev. Date 040819

7.2 Touchpad Remote Navigation
Buttons:
A - Forward / Reverse: Select fan rotational direction

B - Power Button: Turn the fan on or off (forward or reverse must be chosen to start the fan)
C - Speed Up / Speed Down: Increase or decrease the speed of the fan
D - Speed Box: Real-time indication of fan speed
E - Navigation: Navigate to the next screen
F - Settings: Displays settings and information about the fan
A B A
C C
E
E
Rev. Date 040819

7.2 Touchpad Remote Operation
Screens:
A - Fan Diameter Selection Screen
B - Home Screen
C - Fault Code Screen
D - Operating Hours Screen
Instructions:
6.2.1: Upon initial power-up, the touchpad remote will default to the fan diameter auto detect
screen. You will need to select “6 blades” to initiate the auto detect. While the auto detect is
running you will not be able to leave the screen until the sequence is finished. Once the startup
sequence is completed you will be able to leave the screen by hitting the left arrows in the footer
to navigate to the home screen.
6.2.2: Once on the home screen, test your fan by setting the speed to 100 in forward operation by
increasing the speed and then clicking the forward button. Keep the fan’s speed at 100 for a few
minutes to ensure proper functionality.
6.2.3: If the fan stops operating unexpectedly, navigate to the fault code screen and record any
fault codes (if present). Click the reset button until the display reads ‘0’ or none. Then, attempt
to run the fan again. If the fan is still not operating, navigate to the fault code screen via the
navigation arrows at the bottom of the screen and document the code(s) displayed and call
technical support at 866-668-3247.
6.2.4: To view your fan’s operating hours, navigate from the home screen to the far right screen.
A B C
Rev. Date 040819

Maintenance Information
Guy Wire Check (if applicable): Checking a MacroAir fan’s guy wires for tension and inspecting
for frayed sections could mitigate a problem before it occurs. The guy wires should be under
enough tension to prevent any movement in the motor unit or the extension tube. If the motor
can be moved by pushing on it, the guy wires need to be tightened. Fan owners should confirm
that the guy wires are not wrapped around any sharp edges. MacroAir recommends attaching
guy wires to the building with eye bolts or eye lags. If they are not already installed with eye bolts
or lags, we urge fan owners to install these in order to help keep the guy wires from fraying.
If guy wires are installed with turnbuckles, jam nuts should periodically be checked to ensure
tightness. If they are loose, the guy wire cables may need to be re-tensioned.
Airfoil Cleaning: Depending on the type of commercial application the MacroAir fan is in, there
can be quite a bit of dust or other particulates that cling to the fan’s airfoils. While this may not
affect fan performance, we recommend fan owners keep airfoils clean by having a maintenance
person or skilled trade professional – who has experience using a lift – wipe the fan airfoils with
a rag or sponge using hot water or regular cleaning solutions. Please do not use chlorine or any
chemicals containing chlorine.
Safety Cable Check: Each MacroAir fan comes with a safety cable. Depending on the fan model,
the safety cable either wraps around the building structure and the fan frame, or comes out
of the top of the fan and wraps around the building structure. The safety cable is an important
part of the safety system and acts as a last resort should an earthquake, collision, or similar
catastrophic event occur. As such, it’s vital for fan owners to ensure that it is intact and properly
secured.
Reverse Operation: The beauty of MacroAir HVLS fans is that they are built to run in forward and
reverse mode. However, changing the direction of your fan can put initial stress on the fan if it
has not been properly checked. It is a good idea to make sure guy wires, safety cables and all
bolts and nuts are tight. Cleaning the fan before switching directions will prevent dust and other
particles from falling off the fan airfoils when turning in the opposite direction.
Maintenance Plan:
Things to look for include: properly torqued fasteners, rust, cracked welds, unusual noise, hub
migration/movement, guy wire loosening or movement.
Year 1-10:
One inspection on lift per year.
Year 11 and beyond:

Annual inspections from a lift and seasonal inspections both before and after the busy season
from the ground.
NOTE: If there are issues or concern discovered during an inspection, please contact the service
and technical support department at MacroAir for help.
Rev. Date 040819

Mounting Plate Dimensions
Universal Mount
Rapid Mount
Rev. Date 040819

Mounting Bracket Dimensions
I-Beam Bracket
Glulam Bracket
Rev. Date 040819

Touchpad Remote Dimensions
Remote Enclosure
Remote LCD Display
Rev. Date 040819

Troubleshooting
It is recommended to wire the fan and the touchpad remote prior to turning on the power to the
fan. If the fan is not operable, but the touchpad remote is lighting up, cycle power to the fan.
If cycling the power did not resolve this issue, go to the fault code screen (reference page 63) and
check to see if there is a code present.
Fault Code Causes and Possible Solutions
Code Factory
Code Name Description Symptoms Troubleshooting Tips
Type Setting
1. Turn incoming power off for two

minutes, turn back on
2. Confirm power is within fan’s

The controller Fan Slows specifications
Supply Voltage monitors the bus
1000 Warning 425V DC
High Warning voltage to verify it’s Intermittent/ 3. Check for spikes with power quality
below the threshold No Operation recorder
4. Confirm that motor wiring is correct

(A is white, B is black and C is red)

2. Confirm incoming power is within

The controller Fan Slow fan’s specifications
Supply Voltage monitors the bus
1001 Warning 80V DC
Low Warning voltage to verify it’s Intermittent/ 3. Ask if power has gone out recently or
above the threshold No Operation if there have been storms in the area


The controller 2. Confirm power is within fan’s

monitors the bus specifications
Supply Voltage Auto- voltage to verify it’s Intermittent/
1002 450V DC
High Fault Reset below the threshold No Operation 3. Check for spikes with power quality
and will disable the recorder
fan if it is exceeded

The controller 2. Confirm power is within fan’s

monitors the bus specifications
Supply Voltage voltage to verify it’s Intermittent/
1003 Halt 40V DC
Low Fault above the threshold No Operation 3. Ask if power has gone out recently or
and will disable the if there have been storms in the area
fan if it is exceeded
Rev. Date 040819

Troubleshooting
Code Factory
Type Setting
Phase Current A Auto- 1. Turn incoming power off for two

1004 High Fault Reset minutes, turn back on
Intermittent/
2. Confirm power is within fan’s
No Operation
Phase Current B Auto- specifications
1005 High Fault Reset
Vibration or
3. Perform a drive calibration
Grinding Noises
Phase Current C Auto- 4. Confirm motor values, perform motor

1006 High Fault Reset calibration if possible/necessary
1. Confirm that motor temperature is

The controller below 100C
multiplies the
current torque 2. Confirm that end caps are open and
command by 0.5 there is no blockage in the blades
when the motor
Motor reaches 100C. There Fan Slowing/ 3. Confirm that the quick link on the
1007 Temperature Warning 100C is no hysteresis Stopping safety cable is not pulling the rubber
High Warning on this value. It Intermittently boot closed
goes back to full
speed when the 4. Confirm that the ambient temperature
temperature falls is below 60C
below the warning
value. 5. Start the fan earlier in the day before
the ambient temperature rises
1. Confirm that motor temperature is

below 110C
2. Confirm that end caps are open and

there is no blockage in the blades
Motor 3. Confirm that the quick link on the

Auto- Fan Stopping
1008 Temperature 110C safety cable is not pulling the rubber
Reset Intermittently
High Fault boot closed
4. Confirm that the ambient temperature

is below 60C
5. Start the fan earlier in the day before

1. Confirm that heatsink temperature Is

The controller below 75C
multiplies the
current torque 2. Confirm that end caps are open and
command by 0.5 there is no blockage in the blades
when the heatsink
Heatsink reaches 75C. There Fan Slowing/ 3. Confirm that the quick link on the
1009 Temperature Warning 75C is no hysteresis Stopping safety cable is not pulling the rubber
High Warning on this value. It Intermittently boot closed
goes back to full
speed when the 4. Confirm that the ambient temperature
temperature falls is below 60C
below the warning
value. 5. Start the fan earlier in the day before
Rev. Date 040819

Troubleshooting
Code Factory
Type Setting
1. Confirm that heatsink temperature Is

below 85C

Heatsink 3. Confirm that the quick link on the

Auto- Fan Stopping

is below 60C

1. Confirm that PCB temperature Is

below 75C

PCB Fan Slowing/ 3. Confirm that the quick link on the

1011 Temperature Warning 75C Stopping safety cable is not pulling the rubber
High Warning Intermittently boot closed

is below 60C

1. Confirm that PCB temperature Is

below 80C

PCB 3. Confirm that the quick link on the

Auto- Fan Stopping

is below 60C

Fan Stopping 1. Ensure that blade length is properly

Intermittently
set
Fan Not Starting
Fan “Twitching”
Fan Not Able 3. Confirm incoming power is within

Phase Current Auto- To Run Above fan’s specifications
1013 A Certain
Following Error Reset Percentage
4. Confirm motor values. Perform power
Fan Running calibration if possible/necessary
Slowly/
Irregularly
5. If fan shuts off above 95%, set fine
Grinding/ tuning to 5. If it shuts off above 90%, use
”Groaning”
Sounds a fine tuning of 10
Rev. Date 040819

Troubleshooting
Code Factory
Type Setting
1. Ensure that blade length is properly

Fan Speeds Up
The controller looks set
Suddenly
for a % change in
speed bounded by 2. Perform a drive calibration
Fan “Twitches”
20% a minimum RPM
Sudden Change Auto-
1014 10 rpm change in a certain
Of Speed Reset Fan Will Not 3. Confirm incoming power is within
0.1 sec. amount of time. If
Run fan’s specifications
both conditions are
met, then the drive
Fan Stops 4. Confirm motor values. Perform power
will disable.
Suddenly
calibration if possible/necessary
1. Confirm that the tilt is below 5

degrees
Fan Wobbles 2. Confirm that fan or structure is not

wobbling
Fan Stops
Tilt Limit Auto-
1015 +/- 5 ° Running
Exceeded Reset 3. Confirm that locking hardware on
Fan Will Not mount is tight
Start
4. Add guy wires if necessary
5. Disable tilt if guy wires are installed
1. Confirm that fan or structure is not

Fan Vibrates wobbling
Vibration Limit Auto-

1016 Fan Wobbles 2. Confirm that locking hardware on
Exceeded Reset
mount is tight
Fan “Twitches”
3. Add guy wires if necessary
1. Confirm whether touchpad was

unplugged or not
2. Confirm that CAT5 is under 100ft
3. Confirm that CAT5 is from factory and

Fan Randomly has not been modified
Stops
Keep-Alive Auto-
1017 10s
Timeout Reset 4. Confirm that CAT5 is shielded
Fan Will Not
Start
5. Confirm that repeaters are properly
installed on the network
6. Double check network splices
7. Plug touchpad directly into board
Rev. Date 040819

Troubleshooting
Code Factory
Type Setting

unplugged or not
2. A 1018 is most commonly seen if the

touchpad is unplugged. In this case,
pressing the reset button should clear
the code and allow the fan to operate
Fan Stops
normally.
Auto-
1018 Fire Disconnect
Reset Fan Will Not
3. Confirm that orange pair is twisted
Start
together inside the screen enclosure
4. Confirm that the orange pair is being

ran throughout the whole CAT5 line
5. Plug touchpad directly into the fan to

see if the fault will clear
1. Ensure that blade length is properly

Fan “Twitching” set
Fan Will Not 2. Ensure that blades are installed

Start
Overspeed Fault
Auto- Fan Stops
1019 (Blades Too -
Reset 4. Confirm incoming power is within
Short)
Fan Faults Only fan’s specifications
At High Speed
5. Confirm motor values, perform motor
Fan Runs calibration if possible/necessary
Irregularly
6. Perform fine tuning
Fan “Twitching” 1. Ensure that blade length is properly

set
Fan Will Not
Start 2. Ensure that blades are installed
Underspeed
Auto- Fan Stops 3. Perform a drive calibration
1020 Fault (Blades -
Reset
Too Long)
Fan Faults Only 4. Confirm incoming power is within
At High Speed fan’s specifications
Fan Runs 5. Confirm motor values, perform motor

Irregularly calibration if possible/necessary

has not been modified
3. Confirm that CAT5 is shielded

Communication
Communication
1021 Buffer Full Warning 4. Confirm that repeaters are properly
Issues
Warning installed on the network
7. Confirm Baud rate
Rev. Date 040819

Troubleshooting
Code Factory
Type Setting
Accelerometer Auto- Fan Will Not Turn incoming power off for two
1022
Read Fault Reset Run minutes, turn back on
Blade Diameter Auto- Fan Will Not

1024 Program the fan’s diameter
Not Set Reset Run
1. Ensure that blades are installed
2. Manually set the blade length

Fan Will Not
Run 3. Perform a drive calibration
Blade Detect Auto-
1025
Failed Reset
Fan Makes 4. Confirm incoming power is within
Noises fan’s specifications
5. Confirm motor values, perform motor

calibration if possible/necessary
Verify that your enable/disable switch is

The enable/disable
in the correct position. Verify that green
Local Disable Auto- feature is active and
1026 and green/white wires are installed
Active Reset the green pair in the
properly in switch.
CAT5 is open.
A power calibration
was attempted while
the fan is active.
Drive Calibration This is typically done
1029 Fault Reset the drive
Error by pressing the
“Calibrate Drive”
button behind the
MKey.

unplugged or not

has not been modified
Fan Stops 4. Confirm that CAT5 is shielded

COMM
ERROR Fan Will Not 5. Confirm that repeaters are properly
Start installed on the network
8. Test for 5VDC on blue pair if screen

lights up, test for 24VDC if screen does
not light up
1. Verify the correct blade setting is

Back and forth selected
Fan Takes a long
oscillation at
N/A time to start /
start-up greater 2. Verify motor parameters
does not start
then 15 seconds
3. Perform Power calibration
For all other fault codes, please call Technical Support at (866) 668-3247.
Rev. Date 040819

Warranty and Technical Support
To register the installed fans for the 50,000 hour
warranty, go to macroairfans.com/register.
What does the 50,000 hour warranty cover?
This warranty covers any part or component of the AirVolution-D shipped by MacroAir that is
found to contain a manufacturing defect. MacroAir will repair or replace such part, component,
or the entire fan free of charge.
How Long Does the Coverage Last?
This warranty covers the entire AirVolution-D fan and all its component parts for 50,000 hours of
running time.
Do I Need to Pay Shipping, Removal and Re-Installation Costs?
You do NOT need to pay shipping, removal and installation costs if your AirVolution-D needs to be
repaired or replaced due to a manufacturing defect within one year of the original purchase, and
you will be reimbursed for those costs, upon approval of such costs by MacroAir. After one year,
this warranty is still in full effect for the remainder of the 50,000 hours, but it does not cover your
cost to ship the fan to MacroAir, or removal or re-installation of the fan.
What is NOT covered under this warranty?
This warranty will not cover repairs or replacements caused by installation, operation or storage
of the fan that is outside the specifications and limitations contained in the AirVolution-D
installation and operation instructions.
Technical Support
For installation assistance, application questions, technical sales support and any other inquiries,
please contact MacroAir at (866) 668-3247.
Rev. Date 040819

Rev. Date 040819

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© 2018 MacroAir Technologies Toll Free: 866 668 3247 Fax: 909 890 2313 w w w.macroairfans.

Rev. Date 040819

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HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH.

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PRIOR TO THE INSTALLATION, ENSURE:

Key Safety System Components

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Check Federal, State, and Local Codes

Fans should not be operated when wind is present.

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208-240 VAC 3-Phase 6.8A / 10 8.2A / 12

380 VAC 3-Phase 3.7A / 6 4.5A / 6

480 VAC 3-Phase 2.9A / 4 3.5A / 6

600 VAC 3-Phase 2.3A / 4 2.8A / 4

Reference page 57 for installation.

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Other Information on Placement and Spacing

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HVAC Diffuser spacing between fans

space from diffuser

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Maximum Angle for Mount (feet)

Minimum Clearance (Horizontal / Vertical inches):

20 feet N/A 7 / 14 7 / 14 7 / 15 8 / 15 8 / 16 9 / 17 11 / 18 13 / 20 N/A** N/A**

24 feet N/A 7 / 19 7 / 19 7 / 20 8 / 21 8 / 22 9 / 23 11 / 24 13 / 26 N/A** N/A**

**Contact MacroAir if you require drop lengths greater than 10 ft

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Maximum Angle for Mount (feet)

The table below shows the clearance

Minimum Clearance (Horizontal / Vertical inches):

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CAT5e Cable CAT5e Cable

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AVD 780 Airfoil Retainer

I-Beam Clamp (2)

Safety Cable Parts Guy Wire Assembly

Turn Buckle (4)

Glulam Bracket (2)

I-Beam Bolt Kit Extension Bolt Kit 6 Blade Bolt Kit

3/8" Washer (8)

Rev. Date 040819

AVD 780 Airfoil Retainer

I-Beam Clamp (2)

Safety Cable Parts

Wire Rope Clamp (2)

Glulam Bracket (2)

I-Beam Bolt Kit Extension Bolt Kit 6 Blade Bolt Kit

3/8" Washer (8)

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Note: A drill and drill bits

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WARNING: Do not disassemble

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Glulam Required Parts Unistrut Required Parts

1/2"-13 Nylon Lock Nut (2)

Universal Mount I-Beam mounting starts on page 17

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Center the Mount

Complete I-Beam mount installation and turn to page 23

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20 feet N/A 7 / 14 7 / 14 7 / 15 8 / 15 8 / 16 9 / 17 11 / 18 13 / 20 N/A N/A

24 feet N/A 7 / 19 7 / 19 7 / 20 8 / 21 8 / 22 9 / 23 11 / 24 13 / 26 N/A N/A