Professional Documents
Culture Documents
CHAPTER 1
Introduction
Oro City. A Jesuit University which started last 1933 that aims to uphold the Ignatian
Spirituality and core values essential in life. It also aims the students to be well-
rounded and productive individual for the community. It is one of the most respected
and part of the top 10 universities in the Philippines. Furthermore, Xavier University’s
On the other hand, labor benefits is defined to be the indirect or direct both
known for its finest labor benefits given to its regular employees such as maternity
and paternity leave, health care benefits SSS, Pag-IBIG, PhilHealth, and the grant-
in-aid or the free education for the employee and discount for the tuition of the
children of the employee. Also, the university is offering leave with pay for both
teaching staff and non-teaching staff of the administration as long as they are regular
employees. The university addressed its labor benefits with the help of their
committee on Faculty Rank and Promotion and committee on Security, Safety and
Health (CoSSH). It allotted by the President for the school units with faculty ranks
and promotion systems. Also, members are appointed to the University President for
a specific term subject for renewal. Xavier University ensures that the
employees. Employees will demonstrate pleasurable positive attitudes when they are
2
satisfied with their job. Xavier University continued to be the center of excellence not
contentment, and fulfilled desires and needs. It is the employees who are enjoying in
their work, specifically in their assigned position and have been rewarded for an
However, in the book entitled Getting and keeping good employees of Fitz-
enz (1990), it has indicated that retention is driven by several key factors, which
philosophy, and career development systems. Though many studies have attempted
to substantiate the relationship between the labor benefits and length of service of
identify the several factors that affect the length of the service and satisfaction of the
regular employees.
In relation to this, the current study focuses on the employees’ benefits and
the effects on their employee satisfaction in actual life. With the advantages of being
university that is offered with benefits like employee training and free education for
The issue that this paper wants to address is the existence of the relationship
between the benefits granted and the employees’ satisfaction of the regular
employees at Xavier University. One factor that actuates this phenomenon is the
retention together with the satisfaction of the employees in the organization. It has
been observed that different organizations have difficulties in identifying the reasons
1.1 Gender
1.2 Age
Ateneo de Cagayan?
3.1 Training
5.2 Safety
Cagayan?
Ateneo de Cagayan?
5
Research Hypothesis
formed.
Hypothesis 1:
Hypothesis 2:
Ateneo de Cagayan.
Hypothesis 3:
6
de Cagayan.
de Cagayan.
Hypothesis 4:
Hypothesis 5:
Ateneo de Cagayan.
Ateneo de Cagayan.
Hypothesis 6:
Ateneo de Cagayan.
7
Ateneo de Cagayan.
Researchers. Future or other researchers can use the findings of this study
similar studies, other researchers or future researchers can demonstrate or rebut the
effectualness of the approach used in this paper in finding the relationship of the
the relationship of the benefits and the employee satisfaction of the staff,
specifically on the benefits of the staff that they will receive. These alterations may
include the amelioration or development of the benefits they will get according to the
The faculty and staff of Xavier University. For the staff of Xavier University,
this study provides abundant information about the benefits for the staff that the
institution provides. The staff will be able to have knowledge about the relationship
between their satisfaction and the provided benefits they will get. In addition, this
paper partakes ideas on building a relationship between the staff and the institution.
8
study will facilitate them to formulate effective strategies and worthwhile approaches
to giving benefits to their staff/employees. This will also help them to make decisions
on giving the corresponding benefit according to the service of the staff or employee
This study focuses on the regular employees of Xavier University and the
benefits given to them in relation to their satisfaction using the correlational study as
research design of the selected regular employees. The benefits of the regular
employees, paid time off, health benefits, welfare benefits, Grant-in-Aid for
professional education, and optional benefits. Due to time constraints and limitations
purposes, this paper only focuses on the grant-in-aid and leave pay benefits to the
employees.
satisfaction and benefits, in this perspective, the research inspired to know to the
reason behind the employee's satisfaction in a company and benefits as a factor will
affect and the degree of its effects. Also, this research includes the employees’
interest and labor benefits which can be illustrated the possibility of employees being
gathering of data, first and the second semester of the school year 2018-2019. The
selected number got from the sample size calculator Raosoft Inc., which the
researchers chose 30% of the response distribution of the total population of regular
of the study in Corrales campus. To minimize the threat to validity, the adviser of the
study closely monitor the researchers during the duration of the study through
checking and revising the survey questionnaires. Majority of the data were gathered
through a survey questionnaire that has metric question, this question are divided
according to the sub-variables of the study. Due to time constraint and availability of
the respondents in this study, which is the regular employees, the paper uses
convenience sampling and purposive sampling. The respondents of the study are
Definition of Terms
In this section are the list of the terms that are used in this paper together with
Alteration. This term means the act, process, or result of changing (Hawley,
2012). In this study, this term is used as the changed process of developing the
better, less painful (Kumar, 2014). In this paper, the term is defined as the improved
workers in addition to their regular pay (Debarka, 2012). In this research, this term is
defined as the compensation given to the employees and it has been the main topic
of the research.
injury by giving the injured party an appropriate benefit (Bello, 2010). The term is
used in this study as a reward for what is needed by the faculty which is a benefit.
Job Security. This term means the assurance (or lack of it) that an employee
has about the continuity of gainful employment for his or her work life (Santos, 2011).
In this paper, this term is used as the assurance of the employees to continue their
employment.
Reiterated. This term means to repeat something you have already said in
order to emphasize it (Lopez, 2012). In this study, this term is used by one of the
Revamping. This term means to make something better or like new again
(Merchan, 2011). This term is used in this study to revise the administrative policies.
2009). This term is used in this paper, wherein many studies have confirmed the
relationship between the labor benefits and length of service of the regular
employees.
Workplace Environment. This term means how well the workplace engages
the employees affect their desire to learn their skills and level of motivation to work
(Johnson, 2008). In this paper, this term is defined as to know where the employees
work.
11
CHAPTER 2
This chapter contains the related studies and literature of the research paper
employees in Xavier University”. The different literature reviews and related studies
development of the theories from the theorist study up to the present study. These
frameworks serve as guide to the researcher in working the research paper. It also
aids in filling the information that are applicable and analogous to the present study.
Related Literature
The current paper tackles two variable; the employees’ benefits and
wages (Merhar, 2016). Some regular employee benefits are required by law such as
SSS benefits for private and GSIS benefits for public, PhilHealth benefits, Pag-IBIG
benefits, 13th month pay, overtime pay, night shift differential, retirement pay,
maternity leave for women and paternity leave for men, parental leave for solo
parent, and special leave benefits for women. There are also other benefits that are
Employee benefits such as health insurance, life insurance, education plan, and paid
vacation are common offerings used to recruit and retain employees. In this section,
Employee benefits: from health care to pension of N. Joseph Cayer last 2010 has
been reviewed.
12
Although the benefit packages in the public sector have been more generous
than those in the private sector, the public sector has expanded its use of
comparable pay, and as studies of pay levels in other jurisdictions and in the private
sectors are disappearing (Bureau of Labor Statistics, 2000). Mostly, of the employer
offers insurance program are being offered to protect against many eventualities.
The benefits offered also differs from the rank of the employee. It is said that the
higher the rank of the employee the more benefits are given.
employees is important because it shows them you are invested in not only their
overall health but their future. A solid employee benefits package can help to attract
and retain talent. Benefits can help you differentiate your business from
benefits.
experience about the benefits given by Nestle Philippines and quoted, “Among the
family-friendly benefits that she identified that really mattered to her are the
infant feeding scheme, the housing equity loan, family days, tree plantings, the staff
shop purchase scheme, and the various trainings that she had received as an
with such work-life provisions in the form of family-friendly benefits. Furthermore, she
employees and also an opportunity for the company to impart its value of family-
orientedness to its employees.” Since Nestle Philippines is one of the most known
13
companies who are also great in giving labor benefits, it can be depicted that labor
benefits have a great role in the length of service of the employee to the particular
company.
The concept of this theory is that in order to boost the satisfaction of a person,
we must 1st increase their wages. There are certain reasons for efficiency wage
theory to be applicable in this kind of matter. 1st is the fear of losing job “shrinking
model” it simply means that there are more reasons why the workers should not be
passive in their works. The 2nd one is loyalty, when the workers receive the higher
remittance, they will most likely be oblige to anything for the job. The 3 rd one is labor
market “Gift exchange” by G. Akerlof (1982) this is where a good labor will be
exchange by also a good wage payment. Firms could pay wages over the market
clearing levels and as payback, the workers would take more responsibility and
initiative towards their certain work. The 4th one is the lower cost of supervision noted
by JB Rebitzer(1995) the worker that have less position in their work is supervised
by the higher level workers and therefore the higher level worker have much more
wages than the lower one. The 5th one is attract higher quality labor which is if the
firm pays much salary above the market clearing level, it can gain more potential
quality workers who will feel that they can get a better-paid job. And lastly, nutritional
theories it can help to have a good health and nutrition to the workers since their
wages increase and can lead to a far-more better-quality labor. This relates to our
issued that many teachers in private schools are transferring to public school since
there are higher salary in public schools due to the government policy.
14
know what is most important to them and are very creative in approaches if
employers give them opportunity. Employees who participate in the decisions about
benefits plans are likely to have much higher satisfaction levels. Clearly, employees’
benefits programs cover the lifespan of employees such as life plan benefits.
available.
Thus, employers are likely to continue to refine the options available so that
benefits truly range from the beginning of life, benefits addressing the birth of
children, to the retirement and death of the employee, benefits offering pensions and
life insurance, and cover all the needs in between as employees find their
motivation in the organization. It emphasizes on the different factors that could affect
ones’ satisfaction. The theory discusses the certain aspects of a job cause
satisfaction and dissatisfaction. The theory states that there are two main factors that
factors are factors that made people attain specific goal, perform, and provide people
with satisfaction. On the other side, in the study of Hackman and Oldham (1976), it is
stated that working environment and interpersonal matters belong to the hygiene
factors.
15
A study of Weir (1976), Syptak, Marsland and Ulmer (1999), there are also
strong determinants of job satisfaction in relation with the two major factors related in
the study. First determinant mentioned is the achievement, it entails setting clear
goals that is in-line with the employees’ task so that they can use their talents and
avoid failure. This factor ensures employees to know what the goals and strategies
for an excellent output are. It is stated that employees must receive regular feedback
recognition, this encompasses the honor and appreciation, reward, and attention
employees is the other way of employers in appreciating their effort and excellent
jobs. Accordingly, “the individual’s success does not have to be monumental before
determinant involves level of the organization. This allows individual to grow and
prosper while achieving desired needs and wants. Employees in this determinant
become experts themselves and make more valuable practice in their individual field.
The next determinant is working conditions. The place and the environment where
the employees work have greater effect on their performance and satisfaction. The
equipment and facilities, quality furniture, well ventilated office, well-spaced offices,
security and interpersonal relationship among colleagues are just some of the
the job security determinant. Job security entails the freedom of threats because of
employees. This allows the employees to grow and learn to respect the differences
of their colleagues.
Related Studies
Another study that relates to this paper is the recent study of Faculty
opportunity that could develop their career, school’s reputation and academic
standing the in community, the feeling of belongingness since they have established
such as fair treatment of their superior, and the expected compensation is achieved
as factor that influences their stay in Lyceum of the Philippines University- Cavite. It
can be illustrated in the study that there are multiple reasons and factors that affect
the employees’ retention. Nevertheless, the compensation and other benefits that
are expected to achieve is still one of the major reasons for the length of service of
benefits in choosing a job remains high, despite a recent decline. The 2012 Health
Confidence Survey (HCS) found that 69 percent of respondents report that benefits
were very important when choosing a job, and another 20 percent reported they
important employee benefit: 6 in 10 (58 percent) list health insurance as the most
plan.” It can be supported that health care benefits are also the topmost considered
17
by the employees since nowadays many of the new occurring diseases and even the
existing diseases are said to be expensive to treat. Also, employees are said to take
good care of their health since this is their first investment and support when
working.
employees from being dealt with unfairly, we have laws in place that institute basic
benefits for the country’s workforce. As long as the individual works at least 48 hours
per week then he or she is covered under the Philippine law. These basic benefits
to receive 13th-month pay, service incentive leaves, as well as meal and rest
periods.
Philippines to make sure that employees are being treated fairly and given the right
compensation and benefits are as follows. In the Presidential Decree No. 442, Article
95 – Right to service incentive leave states that every employee who has rendered
at least one year of service shall be entitled to a yearly service incentive leave of five
days with pay. This provision shall not apply to those who are already enjoying the
benefit herein provided, those enjoying vacation leave with pay of at least five days
and those employed in establishments regularly employing less than ten employees
employees and regular employees who have children and has seen the potential to
In the Book of Conditions of Employment, art. 87, about overtime work, stated
that work may be performed beyond eight (8) hours a day provided that the
employee is paid for the overtime work, an additional compensation equivalent to his
regular wage plus at least twenty-five percent (25%) thereof. Work performed
beyond eight hours on a holiday or rest day shall be paid an additional compensation
equivalent to the rate of the first eight hours on a holiday or rest day plus at least
Another law that has been amended for labor benefits is the Presidential
Decree No. 626, Art. 166, states that State shall promote and develop a tax-exempt
In line with Cayer and Volk (2004), human resource development programs
allow employees to keep abreast of new developments and to maintain their ability to
perform their jobs, thus benefiting employers and also the employees themselves.
The contemporary organization concern itself with the personal needs of the
Recognizing that the performance of the employee is affected by many things in the
employee’s life, employers now attempt to deal with the whole person rather than
Satisfaction and Its Effects Toward Loyalty in Hotel Industry. It is stated here that
rewards, job security and workplace environment to improve their employees’ loyalty,
19
thus, reducing the turnover rate. Turnover rate is defined as the percentage of
educational process, the emotional factor and individual values. Besides, Gerhartet,
et al. (1994) also had established that employee compensation plays such a key role
Moreover, according on Al-Anzi (2009) study result shows over than 90% say
the quality of their working environment affects their mood and attitude about their
work. Employees can represent an important investment and vital resource for all
organization because the salaries, bonuses and employees’ benefits can enhance
the employees work hard and loyalty to the organization (Chan, et. al. 2012).
In the early 1950s, Abraham Maslow presented his Hierarchy of Needs Model
as a way to explain the human behavior. Maslow believed that human act on their
unmet needs according to their urgency at any given moment. For instance, most
people have no difficult to satisfy their basic physiological, safety, security and social
the needs and wants of their employees resulting to giving the right benefits. The
role of the HR department is to help both the manager and subordinate consider
potential career routes, possible departmental needs and available resources for
them take personal responsibility to achieve the goals set by the organization.
employees been promoted. However, for the team performance, team rewards can
According to Chan et. al. (2012), rewards is very important to enhance the
employees’ loyalty, which can be viewed from the individual performance, team
performances, and the loyalty and length of service in the firm resulting in
found that there a significant difference between job security and loyalty when job
In agreement with Chan et. al. (2012), Knez and Simester (2001) have stated
to raise efforts only if the additional likelihood of receiving the bonus is sufficient to
introduces externalities between the efforts of employees and the welfare of their
colleagues. This creates incentives for employees to monitor their colleagues and
It can be observed that all the above studies are pointed out those different
types of factors which will influence the employees’ benefits in the organization.
Some factors mentioned such as the effort and performance of the employee, needs,
and rank of the employee are used by the employers in implementing variety of
benefits are very important in the organization for it helps reducing turnover rate thus
reducing the organizations cost in training new employees and assist in maintaining
21
and increasing employee’s productivity and satisfaction. Yet, these benefits are
While the length of service is defined as the number of years the length of
regular full or part-time service with the workplace, for this instance, it is the Xavier
University, and is calculated from the original or adjusted date of hire of the staff
member. It is generally one of the criteria used in decision-making pertaining to, but
not limited to, service awards, vacation, requests for promotion/transfer and work
of job security because they support employees to stay with the organization and
gain more skills. The promotions like given the training and opportunity to learn
something new can influence the employee decide to continue stay at that company
because they will feel the company are concern them so their job were secure.
According to Brockner, & Cooper Schneider, 1992 as cited in Ndlovu, & Parumasur,
2005, issues like breaching of contract is due to promised job security and
the organization that were not met. Hence, if they feel their job or work is not secure,
the level of employee loyalty will be decline. In opposite, if they feel their jobs are
secure, the level of employee loyalty will be increase. Job security will help to
their loyalty to the company (Pfeffer, 1998 as cited in Abdullah, Boyle & Joham
2010).
22
According to Reichheld, (2006) as cited in (Seema et al., n.d) found that those
employees stay in an organization two years and above is because of few factors
such as benefits and pay, working environment, job satisfaction and customers.
Whereas, in order the employees get the job security not only contribute by the
employers. The employees also need contribute the effort to get the return of job
security.
of the quality for the facilities, tools, ergonomic design, light, air, temperature, noise,
ventilation and the cooperation with manager and coworkers. The environment can
According on Al-Anzi (2009) study result show over 90% respondents say the
quality of their working environment affects their mood and attitude about their work.
Almost as many, about 89% respondents believe the quality of their working
environment is very important to them view of job satisfaction. Given that roughly
one in six employees considers his or her workplace unhealthy. According to Reed
different office designs and arrangements also directly affect the mood and attitude
advance further in their work life. They also must understand that career related
23
training and programs are slightly costly, but at the same time the organizational
enhancing not just the employment status but also making the employer-employee
employees are strongly tied up with the organization, and are continuously willing to
work in a permanent position with elevated level of loyalty (Steers & Porter, 1991).
standing in the academic community were also considered by the applicants. But at
the same time, in the context of the teaching personnel, they seek for recognition for
increasing wages can lead to increased labour productivity thus resulting to the
increase in length of service of the employee. It has four main idea, the fear of losing
jobs, “shirking model” which states that if the employees have the job with a wage
significantly higher than benefits or alternative jobs, then the turnover rate will be
lower.
Second, is the loyalty which says that the higher the pay, the more feeling of
loyalty will be present towards the company. Next, Labor market “Gift Exchange”
where good labor relations depended on goodwill. This means that if the firms could
pay wages above market clearing levels then workers would take on responsibility
and initiative. And lastly the involuntary unemployment which articulates that the
employers have an incentive to pay a wage above the market clearing levels and if
24
There are different ideas and factors stated above that could affect the
employees’ satisfaction. All of these are clearly stated that if not met, turnover rate
will increased resulting to more cost to the organization. There are also
contradictions like if the wage of the employee is enough then there is no need for
some other benefits since the employees have more to lose from being made
Theoretical Framework
Size of Firm
Productivity
Loyalty
Figure 2: Two-Factor
Theory of Motivation
Hygiene Factors Motivator Factors
Theoretical Framework
Working Conditions
Achievement
Job Security
26
Figure 3: Conceptual
Framework
Independent
Variable
Compensation and
Reward
Dependent Variable
Career Development
Length of Service
27
CHAPTER 3
RESEARCH METHODOLOGY
This chapter shows how the study was conducted by relating research design,
Research Design
specifying the methods and procedures for collecting and analyzing the needed
Research Setting
73 Corrales Avenue, Cagayan de Oro City. Xavier Ateneo is a Filipino, Catholic, and
Jesuit University establishing leaders of character for the needs of Mindanao, the
Integrated.
Research Instruments
– Ateneo de Cagayan. Their consent was also sought to participate in the said study.
The survey questionnaire has two main parts, part 1 is for the social demographic of
28
the respondents and part 2 is divided into 2 parts, the first part is for independent
on concepts and ideas of different authors regarding labor benefits and employees’
satisfaction. Close ended questions have been used to easily quantify and analyze.
questions; 5 questions for the profile, 16 questions for the independent variable –
answering of the survey properly. The labor benefits part is divided into four (4)
variables which are the compensation and rewards, career development, job
security, and working environment referred from the study of Chan et al (2012). The
employees’ satisfaction has only one part, all questions are applied to the four
under the Siegle Reliability Test. The alpha value of more than 0.7, it means that the
instrument or the survey questionnaire reliable, the alpha value of more than 0.8, it
suggests that all of the inquiries and the overall test constantly reliable and have
strong reliability coefficient. The alpha value of more than 0.9 which indicates that
there is an absolute reliability. The alpha value of 0.7- 0.9 represents a high rate of
reliability. The alpha value of 0.5- 0.7 states a fair rate of reliability. The alpha value
of less than 0.5 shows a low rate of reliability. If the value of alpha is low, possibly
2019). The instrument will be pretested to 10 respondents which are not part of the
accessibility and proximity to the researcher and purposive sampling that select
study, in this case, the regular employees. The main data technique that the
researchers used in this study is the survey questionnaire. The researchers made a
Senior High School through Mr. Ateliano Jr Avenido from the Human Resource
Department of Xavier University. The study was then conducted for 2 weeks and the
researchers then gave survey questionnaires to the faculty and staff of the selected
department and offices. After gathering all the data, the researchers tabulated and
and offices to allow the researcher to conduct the study. The confidentiality of
● Pilot-testing have been conducted to test the validity and reliability of the
● After the researcher has conducted the survey, all the questionnaires was
subject for editing, coding, and tabulation using the statistical techniques.
questionnaires are both content and face valid since all the items in the
itself and it measures the respondents’ extent of knowledge. The contents have been
Data Analysis
The following statistical techniques will be used to treat the data and answer
the hypotheses.
of the regular employees in the different departments and offices in terms of their
profile.
Mean and standard deviations. Some of the quantitative data was analyzed
satisfaction in relation to the mean of their response. Below is the table that
relationship between the labor benefits and employees’ satisfaction. There are three
possible outcomes after analyzing the data using the Pearson’s R. These are
Formula:
𝑁𝛴𝑥𝑦−(𝛴𝑥)(𝛴𝑦)
𝑟=
√[𝑁𝛴𝑥 2 −(𝛴𝑥)2 ] [𝑁𝛴𝑦 2 −(𝛴𝑦)2 ]
where:
Σ𝑥 = sum of x scores
Σy = sum of y scores
Positive correlation means that when the numerical value of the variables
has direct relationship. Negative correlation, on the other hand, the numerical value
of the variables has indirect relationship. No correlation indicates the two variables
have no relationship with each other. The correlational values will be interpreted
Berger (1990), if the p-value is less than the alpha level 0.05, the null hypothesis is
to be rejected. But if the p-value is higher than the alpha level 0.05, the alternative
implies a highly significant result. According to Ogee et al, below is the interpretation
Scoring Procedure
After collecting data from the sample, with the help of the selected tools,
Legend:
(1) FEMALE
Code 1: Gender
(2) MALE
(1) 20-30 years old
(2) 31-40 years old
Code 2: Age
(3) 41-50 years old
(4) 51 – above years old
(1) 1-10 years
(3) 21-30 years
Code 3: Length of Service
(2) 11- 20 years
(4) 31- above years
(Part A) 1-4 Career Development
5-8 Compensation and Reward
Code 4: Questions by sub-variables 9-12 Job Security
13-16 Workplace Environment
(Part B) Employees Satisfaction
4 – Strongly Agree
3– Agree
Code 5: Survey Questions based on the
2 – Disagree
variables of the study
1 – Strongly Disagree
0 – N/A
34
CHAPTER 4
RESEARCH RESULTS
analyzed. The objective of this chapter is to interpret and analysed the data collected
in the research. It aims to answer the five research proposed problems written in the
chapter 1 from the gathered data. The data are obtained from respondents which
manually through the help of excel software, Pearson’s R, and Siegle Reliability
and tabulated. The quantitative data research findings of the research investigating
This chapter will be divided into several parts in analyzing the results
and variance of the data gathered, reliability and validity test, and Pearson
Correlation Coefficient. The demographic analysis includes the gender, age, and the
employees’ length of service. The reliability and validity test are composed of the test
results of independent and dependent variable. The reliability and validity test will
use to measure the relevancy of statements in each variable towards the survey. For
independent variable benefits with the employee satisfaction. Lastly, to present the
result with clearer information to the readers, there are also tables and bar charts.
35
Demographic Analysis
This analysis contains the overview, response, and results of the respondents
who have regular and working at Xavier University. The tables below show data
39.13%
Male
60.87%
Female
Table 5 shows that the frequency of male and female respondents who
female respondents. It also represents that there are 39.13% male respondents and
10.87%
20-30
23.91% Years Old
51 Years Old
and above
19.57% 45.65%
41-50 Years 21-40 Years Old
Old
respondents which represent 10.87% are 20-30 years old, 21 respondents which
represent 45.65% within 31-40 years old, 9 respondents which represent 19.57%
who are around 41-50 years old and 11 respondents represents 23.91% who are 51
17.39%
31 Years
and above
45.65%
21.74% 1-10 Years
21-30 Years
15.22%
11-20 Years
Table 7 shows the frequency of the length of service of the respondents who
represents 21.74% whose length of service is 21-30 years and 8 respondents which
Standard
Variable Mean
Deviation
Career
2.98 0
Development
Compensation
3.35 0.35
and Reward
Job Security 3.22 0.36
Working
3.23 0.28
Environment
38
Table 8 shows the mean and standard deviation of the independent sub-
variables. For career development, it has 2.98 of mean and 0 standard deviation.
The compensation and reward have 3.35 mean and a standard deviation of 0.35.
The job security has a mean of 3.22 and a standard deviation of 0.36. Lastly, the
Standard
Variable Mean
Deviation
Satisfaction 3.14 0.50
Table 9 shows the mean and standard deviation of the dependent variable.
Respectively, the dependent variable satisfaction has 3.14 of mean and 0.50 of
standard deviation.
dependent variable shows the distance of the distance or how spread out the scores
within the data set. It guides the researcher to determine the variation of the data.
This is to find out if the data is need to the mean. The closer it gets to the mean the
Scale Measurement
In this part, reliability analysis and pearson correlation coefficient is subject to
analysis. It merely focus to answer the inquiry for the accuracy of the used research
Reliability Analysis
TABLE 10 – RELIABILITY AND VALIDITY TEST
Table 10 show the results of the reliability and validity test of the survey
questionnaire. The reliability and validity test for independent variables show that the
questions used and the variables are reliable for the conducted investigation. The
test fulfils its predicted aims and hypothesis and also ensures that the results are
due to the study and not any possible extraneous variables. This allowed the study
Compensation
Employees’
Respondent # and
Satisfaction
Reward
1 3.75 3.22
2 3.75 3.21
40
3 3.5 3.17
4 2.75 3.20
5 3 3.18
6 3.75 3.16
7 4 3.15
8 4 3.12
9 2.75 3.07
10 3.5 3.06
11 3.25 3.06
12 3 3.03
13 2 3.02
14 3 3.09
15 3.5 3.09
16 3.5 3.14
17 3.5 3.08
18 3 3.11
19 4 3.11
20 3 3.06
21 3 3.11
22 3.25 3.14
23 3.75 3.09
24 3.25 3.13
25 3.5 3.17
26 3 3.19
27 3.75 3.19
28 3 3.20
29 3 3.20
30 3 3.21
31 3.25 3.23
32 4 3.26
33 4 3.21
34 3.75 3.19
35 2.25 3.15
36 3.75 3.18
37 3.5 3.17
38 3.25 3.20
39 4 3.21
40 4 3.14
41 3.5 3.14
42 3.25 3.19
43 3.75 3.15
44 3 3.09
45 2.25 2.98
46 3.5 3.03
Column 1 Column 2
Column 1 1
41
Column 2 0.403596 1
employees’ satisfaction has 0.403596 which means they have moderate positive
relationship. The compensation and reward given to the regular employees positively
affect the employees’ satisfaction. The p-value of 0.00 signifies that the null
significant relationship between the compensation and rewards and the employees’
Ateneo de Cagayan.
Ateneo de Cagayan.
Career Employees’
Respondent #
Development Satisfaction
1 3 3.22
2 3 3.21
3 3 3.17
4 2 3.20
5 3 3.18
6 3.75 3.16
42
7 3.25 3.15
8 3.25 3.12
9 2.5 3.07
10 2.5 3.06
11 3 3.06
12 3.75 3.03
13 2 3.02
14 3 3.09
15 3 3.09
16 3 3.14
17 2.5 3.08
18 2.25 3.11
19 3 3.11
20 2.5 3.06
21 2 3.11
22 3 3.14
23 2.25 3.09
24 2.25 3.13
25 3.25 3.17
26 3 3.19
27 3.25 3.19
28 3 3.20
29 3 3.20
30 3 3.21
31 3 3.23
32 3.5 3.26
33 4 3.21
34 3.75 3.19
35 1.75 3.15
36 3 3.18
37 3 3.17
38 3 3.20
39 4 3.21
40 4 3.14
41 3 3.14
42 3 3.19
43 3.5 3.15
44 3.5 3.09
45 3 2.98
46 3 3.03
Column 1 Column 2
Column 1 1
column 2 0.299355 1
43
The table 12 shows the relationship of career development and its employees’
is 0.299355 which means they have a weak positive relationship. The p-value of 0.00
implies that the null hypothesis is rejected and alternative hypothesis is accepted.
Therefore, there is significant relationship between the career development and the
Ateneo de Cagayan.
Ateneo de Cagayan.
Job Employees’
Respondent #
Security Satisfaction
1 3.25 3.22
2 3.25 3.21
3 3.25 3.17
4 3 3.20
5 3 3.18
6 3.75 3.16
7 3.75 3.15
8 3.5 3.12
44
9 3.25 3.07
10 3 3.06
11 3.75 3.06
12 3.5 3.03
13 2.75 3.02
14 2.75 3.09
15 3.25 3.09
16 3 3.14
17 3.5 3.08
18 3.25 3.11
19 4 3.11
20 2.75 3.06
21 2.5 3.11
22 3.75 3.14
23 3 3.09
24 2.5 3.13
25 3.5 3.17
26 2.75 3.19
27 3 3.19
28 2.75 3.20
29 3 3.20
30 3 3.21
31 3 3.23
32 3.25 3.26
33 4 3.21
34 3.5 3.19
35 2.25 3.15
36 3.75 3.18
37 2.75 3.17
38 3.75 3.20
39 4 3.21
40 3.75 3.14
41 3 3.14
42 3.5 3.19
43 3.5 3.15
44 3.25 3.09
45 2.75 2.98
46 3 3.03
Column 1 Column 2
Column 1 1
Column 2 0.166962 1
The table 13 shows the relationship of job security and its employees’
0.166962 which means they have a very weak positive relationship. The p-value of
0.00 means that the null hypothesis is rejected and alternative hypothesis is
accepted. Therefore, there is significant relationship between the job security and the
Working Employees’
Respondent #
Environment Satisfaction
1 2.75 3.22
2 4 3.21
3 3 3.17
4 3 3.20
5 3 3.18
6 3.75 3.16
7 3.75 3.15
8 3.75 3.12
9 2.75 3.07
10 2 3.06
11 3.75 3.06
12 3.25 3.03
13 2.25 3.02
14 3 3.09
46
15 3.75 3.09
16 3 3.14
17 3.25 3.08
18 3 3.11
19 4 3.11
20 3 3.06
21 2.75 3.11
22 4 3.14
23 2.75 3.09
24 2.75 3.13
25 2.75 3.17
26 3 3.19
27 3.5 3.19
28 3 3.20
29 3 3.20
30 3 3.21
31 3 3.23
32 3.5 3.26
33 4 3.21
34 4 3.19
35 2.5 3.15
36 3.5 3.18
37 3 3.17
38 3.25 3.20
39 4 3.21
40 4 3.14
41 3 3.14
42 3.5 3.19
43 3.75 3.15
44 3.25 3.09
45 2.75 2.98
46 3 3.03
Column 1 Column 2
Column 1 1
Column 2 0.301605 1
satisfaction is 0.301605 which means they have a weak positive relationship. The p-
value of 0.00 indicates that the null hypothesis is rejected and alternative hypothesis
Cagayan.
Ateneo de Cagayan.
Length of Employees’
Respondent #
Service Satisfaction
1 2 3.22
2 1 3.21
3 3 3.17
4 4 3.20
5 3 3.18
6 1 3.16
7 4 3.15
8 2 3.12
9 4 3.07
10 1 3.06
11 1 3.06
12 2 3.03
13 1 3.02
14 4 3.09
15 1 3.09
16 1 3.14
17 1 3.08
48
18 1 3.11
19 3 3.11
20 1 3.06
21 3 3.11
22 2 3.14
23 4 3.09
24 1 3.13
25 3 3.17
26 4 3.19
27 1 3.19
28 4 3.20
29 1 3.20
30 3 3.21
31 1 3.23
32 1 3.26
33 3 3.21
34 1 3.19
35 2 3.15
36 3 3.18
37 4 3.17
38 2 3.20
39 1 3.21
40 1 3.14
41 1 3.14
42 3 3.19
43 3 3.15
44 1 3.09
45 2 2.98
46 1 3.03
Column 1 Column 2
Column 1 1
Column 2 0.1562 1
The table 15 shows the relationship of length of service and its employees’
0.1562 which means they have a very weak positive relationship. The p-value of
0.00 infers that null hypothesis is rejected and alternative hypothesis is accepted.
49
Therefore, there is significant relationship between the length of service and the
Ateneo de Cagayan.
Respondent # x y
1 3.19 3.22
2 3.50 3.21
3 3.19 3.17
4 2.69 3.20
5 3.00 3.18
6 3.75 3.16
7 3.69 3.15
8 3.63 3.12
9 2.81 3.07
10 2.75 3.06
11 3.44 3.06
12 3.38 3.03
13 2.25 3.02
14 2.94 3.09
15 3.38 3.09
16 3.13 3.14
17 3.19 3.08
18 2.88 3.11
19 3.75 3.11
20 2.81 3.06
50
21 2.56 3.11
22 3.50 3.14
23 2.94 3.09
24 2.69 3.13
25 3.25 3.17
26 2.94 3.19
27 3.38 3.19
28 2.94 3.20
29 3.00 3.20
30 3.00 3.21
31 3.06 3.23
32 3.56 3.26
33 4.00 3.21
34 3.75 3.19
35 2.19 3.15
36 3.50 3.18
37 3.06 3.17
38 3.31 3.20
39 4.00 3.21
40 3.94 3.14
41 3.13 3.14
42 3.31 3.19
43 3.63 3.15
44 3.25 3.09
45 2.69 2.98
46 3.13 3.03
Pearson Correlational
Column 1 Column 2
Coefficient
Column 1 1
Column 2 0.343569 1
weak positive relationship. This means that overall benefits positively affects the
51
departments.
Table 16 at the same time shows the p-value of 0.00 which is less than the
significant level of 0.05. Therefore, null hypothesis will be rejected and alternative
benefits given to the employees and the employees’ satisfaction as they continue
Frequency Percentage
15.22% 13.04%
Below High
71.74%
Average
52
respondents which represents 13.04 % who are highly satisfied with their career
that is, there is a below satisfaction on their career development and 0 respondent
which represents 0.00%, that is, there is no low satisfaction on their career
development.
6.52%
Below
32.61%
High
60.87%
Average
53
reward of the respondents who participated in the survey questionnaires. There are
15 respondents which represents 32.61% who are highly satisfied with their
compensation and reward, 28 respondents which represents 60.87%, that is, there is
represents 6.52% that is, there is a below satisfaction on their compensation and
reward and 0 respondent which represents 0.00%, that is, there is no low satisfaction
2.17%
Below
21.74%
High
76.09%
Average
54
respondents which represents 21.74% who are highly satisfied with their job security,
their job security, 1 respondent only which represents 2.17% that is, there is a below
satisfaction of their job security and 0 respondent which represents 0.00%, that is,
4.35%
Below
28.26%
High
67.39%
Average
respondents which represents 28.26% who are highly satisfied with their working
is, there is a below satisfaction with their working environment and 0 respondent
which represents 0.00%, that is, there is no low satisfaction of their working
environment.
4.35%
Below
13.04%
High
82.61%
Average
13.04% who are highly satisfied, 38 respondents which represents 82.61%, that is,
56
there is an average satisfaction, 2 respondents which represents 4.35% that is, there
is a below satisfaction and 0 respondent which represents 0.00%, that is, there is no
sub-variable of the independent variable shows the most influential benefit among
other benefits that greatly affects the employees’ satisfaction. Also, frequency
percentage that, in general, 82.61% of the employees stated that they are averagely
satisfied in relation to their benefits. Indeed, the results exhibit a significant of the
satisfaction.
57
CHAPTER 5
Summary
The researchers have conducted a study about the relationship of the benefits
and the employees’ satisfaction of the regular employees in Xavier University. This
research aims to examine the benefits of the regular employees which they are
receiving in their works, such as the compensation and reward, job security, career
University. There are all over 46 respondents which are composed of 18 males and
28 females.
This study focuses on the two main variable, the employees’ satisfaction and
the benefits which is the dependent and the independent variables with the
security, environmental workplace and the length of service. These was based on
the two theories, the two factor theory of motivation by Frederick Herzberg (1959)
and the wage efficiency theory by Gregory Mankiw (1991). The two factor theory of
researchers have to know the relationship of the two variables. The researchers
have used a survey questionnaire in order to know the concern of our research
58
problem. It was complied to the faculty and staff after the researchers delivered a
Based on the survey questionnaires that have gathered, there are less
employees who stayed in Xavier University in over 31 years and above rather than
the new one’s which is just employed 1 to 10 years in service. In using the reliability
and validity test, the researchers locate the null and alternative hypothesis through
mean and standard deviation. For the overall total average calculations, the study
has proven that the regular employees of Xavier University has an average
Conclusion
Based on the data gathered and the results of the study, the researchers have
found out that the labor benefits have weak positive effect to the employees
averagely satisfied on their compensation and reward. Also, the result shows that
regular employees are fairly satisfied with the career development as it assists,
provides, and supports them with the opportunity that they will achieve for their
career goals. employees of Xavier university who are quite satisfied with their Job
Security. Thus, regular employees feel that they belong to the institution and quite
results of Working Environment show that regular employees are kind of satisfied to
the physical working conditions and the pleasant place where they will work.
Base on the results of the p-value approach, the null hypothesis of the study
was rejected and the alternative hypothesis was accepted in both independent and
59
career development, job security, and workplace environment that has given by the
Xavier University as well as the length of service of the employees in relation to the
employees’ satisfaction regular employees has positive yet quite effect to the
employees’ satisfaction.
Implications
Practical Implications
benefits are required by law such as SSS benefits for private and GSIS
benefits for public, PhilHealth benefits, Pag-IBIG benefits, 13th month pay,
overtime pay, night shift differential, retirement pay, maternity leave for
women and paternity leave for men, parental leave for solo parent, and
special leave benefits for women. There are also other benefits that are
Moggi Scholarship for Single Employees, Paid Time Off, Health Benefits,
These benefits signify to each employee for they always seek for a
challenge and growth in order to achieve their goals and may get a promotion
for their career development. According to Bolman and Deal (1997) as cited in
Theoretical Implications
secure and clean for the employees to work because it affects their mood and
attitude.
correlates with the study and implies that the chosen sub-variables -
the increasing wages that can lead to increased labor productivity and
transferring to public school since there are higher salary in public schools
due to the government policy. According to Chan et. al. (2012), rewards is
very important to enhance the employees’ loyalty, which can be viewed from
the individual performance, team performances, and the loyalty and length of
said theory.
Methodology Implications
were able to gather the data needed to find the results of the relationship
effective enough to gather significant data to answer the query of the study.
This study is about the satisfaction of the regular employees’ and its effects
several limitations on this research study which requires further examination and
from the limitations of the study in order to have a continuous improvement to meet
sample size of this study is one of the limitations. The sample size was not achieved
due to the lack of time and forcing the respondents to answer is prohibited. As a
result, the researchers spent 2 weeks to follow up the questionnaires given to the
geographical coverage to seek for wider range of data as the data is only obtained
from Xavier University. Therefore, the results might affect the generalizability of the
62
the data gathered from the respondents. As a result, the data might affects the
In addition, other people will have a different perspective of grading for the
likert scale. This will also directly affect the result that is being analyzed and will
become biased and error will occur. Besides, due to the time given, facilities, and
financial limitations in supporting the researchers to carry out this research, this will
Although there have been many limitations that was faced during the
research, this is not affecting the overall run of this study. The limitations can be a
background for potential future studies to improve the study of regular employees’
satisfaction and its effects towards their loyalty in Xavier University – Ateneo de
Cagayan.
Recommendations
questionnaires in order for them to avoid the problem that has been
the data. The current researchers also recommend the future researchers to
give letter of notice or consent letter a month before distributing the instrument
Practical recommendation
University Corrales Avenue to make use of this research study as a basis for
employees. This research also recommends that the administration may add
They may implement team building under career development not just by
Theoretical recommendation
to the future studies that they may use the other factors to in-depth their
study. These factors are the size of firm, productivity, policies and rules,
supervisor quality and work itself which may serve as the major factor of their
study. These factors may have tendency to give specific factors than the used
factors in this study. In theoretical aspect, the used theories is indeed valid yet
there is a need to study the other factors that may have significant relationship
Methodological recommendation
may use other sampling method in order to avoid biases, for example if they
are going to study on both regular and non-regular employees, they can use
recommend the future researchers that they may use quantitative interview
also known as structured interview, this approach aims to ensure that each
64
interview is presented with exactly the same questions in the same order,
which gives in-depth interpretation of the results. This ensures that answers
Somehow the future researchers may also use the internet as a way of
sending questionnaires to the respondents for easier and faster way of data
gathering.
65
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https://kittelsoncarpo.com/labor-employment/termination-of-employment/.
Philippines Working Hours, Overtime, and Other Mandatory Labor Rights. (n.d.).
Times, T. M. (2014, April 01). The length of a worker's lunch break. Retrieved from
https://www.manilatimes.net/the-length-of-a-workers-lunch-break/86817/.
https://pdfs.semanticscholar.org/09bf/3bd17cfaa30074fbb71de900db61365b6
dce.pdf.
https://digitalcommons.pace.edu/dissertations/AAI8205513/.
from,
https://www.tandfonline.com/action/doSearch?AllField=employees%20length
%20of%20service.
https://www.tandfonline.com/doi/abs/10.1300/J147v27n03_02.
https://www.ukessays.com/essays/journalism/relationship-between-
compensation-and-benefits.php.
https://www.ukessays.com/essays/journalism/relationship-between-
compensation-and-benefits.php.
83
https://www.ukessays.com/essays/journalism/relationship-between-
compensation-and-benefits.php
https://www.ukessays.com/essays/journalism/relationship-between-
compensation-and-benefits.php.
84
August 6, 2018
- - - - - - - - - - - - - - - - - - - - - - - - Reply Slip - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Dear Ms Lagangga,
I have read the communication regarding the research and I will allow and/or
give information necessary for the research.
________________________
Signature over Printed Name
85
Pax Christi!
In line with this, we would like to ask your permission to conduct the survey to
the regular employees among your constituents, the University Registrar Staff.
I hope for your kind and positive response regarding this matter.
Sincerely yours,
Noted:
Pax Christi!
In line with this, we would like to ask your permission to conduct the survey to
the regular employees among your constituents, the College of Engineering Faculty
and Staff.
Sincerely yours,
Noted:
Pax Christi!
In line with this, we would like to ask your permission to conduct the survey to
the regular employees among your constituents, the College of Culture and the Arts
Faculty and Staff.
Sincerely yours,
Noted:
Pax Christi!
In line with this, we would like to ask your permission to conduct the survey to
the regular employees among your constituents, the School of Education Faculty
and Staff.
Sincerely yours,
Noted:
To the research subject: Please read this consent form before answering the
research survey questionnaire to inform you of your rights and responsibilities when
you participate in this study. You can ask questions before, during, and after the
gathering of the data.
PROJECT INFORMATION
PART II: Please respond (check) to the following questions according to what best
represents your opinion. 4 (strongly agree), 3 (agree), 2 (disagree), 1 (strongly
disagree).
Adopted through a study of A Study Of Employee Satisfaction And Its Effects Toward Loyalty In Hotel Industry
by Yin et al
Strongly Strongly
No Questions Disagree Agree
Disagree Agree
My organization takes steps to ensure that I will maximize my
1
career potential.
My organization assists me to gain more working experience in
2
the job that I am doing.
My organization provides me with the opportunity to achieve my
3
career goals.
My organization is supportive to my long-term career
4
development.
I feel proud when I get recognition from my organization for the
5
work that I have done.
6 My organization link reward to my performance appraisal.
The non-financial benefits (leave benefits, retirement plan,
7 health benefits) received are valuable and important to create
my loyalty to organization.
Compensation and reward are very important in order for me to
8
stay with the organization.
9 I feel my organization treats me like part of the institution.
10 I believe in having long term relationship with my organization.
11 I view organization dilemma as my concern.
12 The job security in the organization is high.
The physical working conditions are very comfortable to work
13
in.
91
Are you a: _____ Faculty? (If yes, Please proceed to the Part A
questions 1-10)
_____ Staff? (If yes, Please proceed to the Part B
questions (1-10)
A modified instrument. Anchored from the study of Bernales et. al, 2016 entitled “Faculty Retention: A Case Study
of Lyceum of the Philippines University – Cavite”.
by Gaspar, et al
Part Strongly Strongly
I enjoyed working at XU because… (FOR FACULTY) Disagree Agree
A Disagree Agree
My colleagues and I have established harmonious working
1
relationship
2 It has good working condition
3 My superior treated me fairly
The management awarded good performers – perfect
4
attendance and have a quality performance
The management provided opportunities for career
5
development (promotion from within)
6 The management seeks feedback from the faculty
7 My expected compensation is achieved
The classroom has centralized air-condition unit and built-in
8
projector
I had a suitable teaching schedule in terms of subject, day,
9
and time
The management seeks feedback from parents and
10
students
Part Strongly Strongly
I enjoyed working at XU because… (FOR STAFF) Disagree Agree
B Disagree Agree
My colleagues and I have established harmonious working
1
relationship
2 It has a good working condition
3 My superior treated me fairly
The management awarded good performers – perfect
4
attendance and excellent performance
The management provided opportunities for career
5
development (promotion from within)
6 The management seeks feedback from direct head.
7 my expected compensation is achieved
The office has good facilities and equipment such as air-
8
conditioned working space and computers.
9 My working schedule is suitable for my work tasks.
The management seeks feedback from the clients (students,
10
parents, and others external clients).
92
C U R R I C U LU M VITAE
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EDUCATIONAL BACKGROUND
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EDUCATIONAL BACKGROUND