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CHAPTER 1

Introduction

Background of the Study

Xavier University is known to be one of the prestigious schools in Cagayan de

Oro City. A Jesuit University which started last 1933 that aims to uphold the Ignatian

Spirituality and core values essential in life. It also aims the students to be well-

rounded and productive individual for the community. It is one of the most respected

universities that is considered as the first ever established university in Mindanao

and part of the top 10 universities in the Philippines. Furthermore, Xavier University’s

community is composed of well-trained employees and licensed teachers.

On the other hand, labor benefits is defined to be the indirect or direct both

monetary and non-monetary compensation paid to an employee. The university is

known for its finest labor benefits given to its regular employees such as maternity

and paternity leave, health care benefits SSS, Pag-IBIG, PhilHealth, and the grant-

in-aid or the free education for the employee and discount for the tuition of the

children of the employee. Also, the university is offering leave with pay for both

teaching staff and non-teaching staff of the administration as long as they are regular

employees. The university addressed its labor benefits with the help of their

committee on Faculty Rank and Promotion and committee on Security, Safety and

Health (CoSSH). It allotted by the President for the school units with faculty ranks

and promotion systems. Also, members are appointed to the University President for

a specific term subject for renewal. Xavier University ensures that the

implementation and the development of its administration are well-deserved to their

employees. Employees will demonstrate pleasurable positive attitudes when they are
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satisfied with their job. Xavier University continued to be the center of excellence not

only to their students but also to their employees.

Similarly, employees’ satisfaction is described as the employees’ happiness,

contentment, and fulfilled desires and needs. It is the employees who are enjoying in

their work, specifically in their assigned position and have been rewarded for an

excellent effort. According to Chan et al (2011), employers that provide higher

salaries, strong reputation, and non-monetary benefits to their employees can

smoothly keep employees since employees’ satisfaction is achieved.

However, in the book entitled Getting and keeping good employees of Fitz-

enz (1990), it has indicated that retention is driven by several key factors, which

ought to be managed congruently: organizational culture, strategy, pay, and benefits

philosophy, and career development systems. Though many studies have attempted

to substantiate the relationship between the labor benefits and length of service of

regular employees, there remains a dearth of correlational studies that have

investigated the said issue. As Fitz-enz (1990) asserts in a study on Employee

Retention in Education sector in India, there is a need to manage congruently and

identify the several factors that affect the length of the service and satisfaction of the

regular employees.

In relation to this, the current study focuses on the employees’ benefits and

the effects on their employee satisfaction in actual life. With the advantages of being

a regular employee, this affects the satisfaction of a regular employee in the

university that is offered with benefits like employee training and free education for

the family member of the employee.


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The issue that this paper wants to address is the existence of the relationship

between the benefits granted and the employees’ satisfaction of the regular

employees at Xavier University. One factor that actuates this phenomenon is the

retention together with the satisfaction of the employees in the organization. It has

been observed that different organizations have difficulties in identifying the reasons

for employees’ satisfaction. In relation to this, there is a must to study this

phenomenon in response to the query of the said phenomena.

Statement of the Problems

This study aims to investigate the association of compensation and reward,

career development, job security, workplace environment, length of service to the

employees’ satisfaction of the regular employees at Xavier University through the

given list of the Human Resource Department.

Specifically, this paper sought to answer the following questions:

1. Who are the respondents of the study?

1.1 Gender

1.2 Age

1.3 Length of Service

2. What is the relationship between the given compensation and

reward to the regular employees and its satisfaction in Xavier

University – Ateneo de Cagayan?

2.1 Leave Benefits

2.2 Retirement Plan

2.3 Health Benefits


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3. What is the relationship between the given career development to

the regular employees and its satisfaction in Xavier University –

Ateneo de Cagayan?

3.1 Training

3.2 Local Scholarships

3.3 International Scholarships

4. What is the relationship between the given job security of the

regular employees to the employees’ satisfaction in Xavier

University – Ateneo de Cagayan??

4.1 Regularization of the employees

5. What is the relationship between the working environments of the

regular employees to the employees’ satisfaction in Xavier

University – Ateneo de Cagayan?

5.1 Well ventilated workplace environment

5.2 Safety

6. What is the relationship of the length of service and the satisfaction

of the regular employees in Xavier University – Ateneo de

Cagayan?

7. What is the relationship of the benefits in general as the

independent variable to the employees’ satisfaction as the

dependent variable of the regular employees in Xavier University –

Ateneo de Cagayan?
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Research Hypothesis

Afterwards, through the help of independent and dependent variables and

research statement of problems, the following hypothesis for each problem is

formed.

Hypothesis 1:

Null Hypothesis: There is no significant relationship between the

compensation and rewards and the employees’ satisfaction in Xavier

University – Ateneo de Cagayan.

Alternative Hypothesis: There is significant relationship between the

compensation and rewards and the employees’ satisfaction in Xavier

University – Ateneo de Cagayan.

Hypothesis 2:

Null Hypothesis: There is no significant relationship between the career

development and the employees’ satisfaction in Xavier University –

Ateneo de Cagayan.

Alternative Hypothesis: There is significant relationship between the

career development and the employees’ satisfaction in Xavier

University – Ateneo de Cagayan.

Hypothesis 3:
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Null Hypothesis: There is no significant relationship between the job

security and the employees’ satisfaction in Xavier University – Ateneo

de Cagayan.

Alternative Hypothesis: There is significant relationship between the job

security and the employees’ satisfaction in Xavier University – Ateneo

de Cagayan.

Hypothesis 4:

Null Hypothesis: There is no significant relationship between the

working environments and the employees’ satisfaction in Xavier

University – Ateneo de Cagayan.

Alternative Hypothesis: There is significant relationship between the

working environments and the employees’ satisfaction in Xavier

University – Ateneo de Cagayan.

Hypothesis 5:

Null Hypothesis: There is no significant relationship between the length

of service and the employees’ satisfaction in Xavier University –

Ateneo de Cagayan.

Alternative Hypothesis: There is significant relationship between the

length of service and the employees’ satisfaction in Xavier University –

Ateneo de Cagayan.

Hypothesis 6:

Null Hypothesis: There is no significant relationship between the

independent variable - benefits of the regular employee and the

dependent variable - employees’ satisfaction in Xavier University –

Ateneo de Cagayan.
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Alternative Hypothesis: There is significant relationship between the

independent variable - benefits of the regular employee and the

dependent variable - employees’ satisfaction in Xavier University –

Ateneo de Cagayan.

Significance of the Study

The findings of this study will be useful to the following entities:

Researchers. Future or other researchers can use the findings of this study

as a foundation for their proceeding or future studies. Additionally, by conducting

similar studies, other researchers or future researchers can demonstrate or rebut the

effectualness of the approach used in this paper in finding the relationship of the

length of service and the benefits they get.

Administration of Xavier University. After appreciating the significance of

the relationship of the benefits and the employee satisfaction of the staff,

administrators shall have a foundation for revamping administrative policies

specifically on the benefits of the staff that they will receive. These alterations may

include the amelioration or development of the benefits they will get according to the

services they provide to the institution.

The faculty and staff of Xavier University. For the staff of Xavier University,

this study provides abundant information about the benefits for the staff that the

institution provides. The staff will be able to have knowledge about the relationship

between their satisfaction and the provided benefits they will get. In addition, this

paper partakes ideas on building a relationship between the staff and the institution.
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Entrepreneurs. For future and other entrepreneurs. The outcome of the

study will facilitate them to formulate effective strategies and worthwhile approaches

to giving benefits to their staff/employees. This will also help them to make decisions

on giving the corresponding benefit according to the service of the staff or employee

provides in a certain company.

Scope and Delimitations

This study focuses on the regular employees of Xavier University and the

benefits given to them in relation to their satisfaction using the correlational study as

research design of the selected regular employees. The benefits of the regular

employees at Xavier University Grant-in-Aid, Fr. Moggi scholarship for single

employees, paid time off, health benefits, welfare benefits, Grant-in-Aid for

professional education, and optional benefits. Due to time constraints and limitations

purposes, this paper only focuses on the grant-in-aid and leave pay benefits to the

employees.

Likewise, this study has discussed the relationships between employees’

satisfaction and benefits, in this perspective, the research inspired to know to the

reason behind the employee's satisfaction in a company and benefits as a factor will

affect and the degree of its effects. Also, this research includes the employees’

interest and labor benefits which can be illustrated the possibility of employees being

interested in the company because of the certain labor benefits.

This study is conducted at Xavier University – Ateneo de Cagayan as well as

gathering of data, first and the second semester of the school year 2018-2019. The

selected number got from the sample size calculator Raosoft Inc., which the

researchers chose 30% of the response distribution of the total population of regular

employees of every colleges of Xavier University, which results to 138 respondents


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of the study in Corrales campus. To minimize the threat to validity, the adviser of the

study closely monitor the researchers during the duration of the study through

checking and revising the survey questionnaires. Majority of the data were gathered

through a survey questionnaire that has metric question, this question are divided

according to the sub-variables of the study. Due to time constraint and availability of

the respondents in this study, which is the regular employees, the paper uses

convenience sampling and purposive sampling. The respondents of the study are

only limited to the regular employees of Xavier University – Ateneo de Cagayan

Corrales Ave. campus.

Definition of Terms

In this section are the list of the terms that are used in this paper together with

their dictionary-based definition and technical definition.

Alteration. This term means the act, process, or result of changing (Hawley,

2012). In this study, this term is used as the changed process of developing the

benefits that the institution will provide to their employers.

Amelioration. This term means to make something, such as a problem

better, less painful (Kumar, 2014). In this paper, the term is defined as the improved

benefits that get by the employers.

Benefits. This term means something extra that is given by an employer to

workers in addition to their regular pay (Debarka, 2012). In this research, this term is

defined as the compensation given to the employees and it has been the main topic

of the research.

Compensation. This term means the act or state of compensating, as by


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rewarding someone for service or by making up for someone's loss, damage, or

injury by giving the injured party an appropriate benefit (Bello, 2010). The term is

used in this study as a reward for what is needed by the faculty which is a benefit.

Job Security. This term means the assurance (or lack of it) that an employee

has about the continuity of gainful employment for his or her work life (Santos, 2011).

In this paper, this term is used as the assurance of the employees to continue their

employment.

Reiterated. This term means to repeat something you have already said in

order to emphasize it (Lopez, 2012). In this study, this term is used by one of the

employers of Nestlé Company, to replicate her perspective of work-life provisions to

be in the form of family-friend.

Revamping. This term means to make something better or like new again

(Merchan, 2011). This term is used in this study to revise the administrative policies.

Substantiate. This term means to prove the truth of something (Williams,

2009). This term is used in this paper, wherein many studies have confirmed the

relationship between the labor benefits and length of service of the regular

employees.

Workplace Environment. This term means how well the workplace engages

the employees affect their desire to learn their skills and level of motivation to work

(Johnson, 2008). In this paper, this term is defined as to know where the employees

work.
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CHAPTER 2

Literature Review and Related Studies

This chapter contains the related studies and literature of the research paper

entitled “The relationship of the benefits to the employees’ satisfaction of regular

employees in Xavier University”. The different literature reviews and related studies

discusses the different ideas, concept, generalization, conclusion, and the

development of the theories from the theorist study up to the present study. These

frameworks serve as guide to the researcher in working the research paper. It also

aids in filling the information that are applicable and analogous to the present study.

Related Literature

The current paper tackles two variable; the employees’ benefits and

employees’ satisfaction. The employees’ benefits are defined as indirect, non-cash,

or cash compensation paid to an employee above and beyond regular salary or

wages (Merhar, 2016). Some regular employee benefits are required by law such as

SSS benefits for private and GSIS benefits for public, PhilHealth benefits, Pag-IBIG

benefits, 13th month pay, overtime pay, night shift differential, retirement pay,

maternity leave for women and paternity leave for men, parental leave for solo

parent, and special leave benefits for women. There are also other benefits that are

offered by employers to enhance the compensation provided to employees.

Employee benefits such as health insurance, life insurance, education plan, and paid

vacation are common offerings used to recruit and retain employees. In this section,

Employee benefits: from health care to pension of N. Joseph Cayer last 2010 has

been reviewed.
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Although the benefit packages in the public sector have been more generous

than those in the private sector, the public sector has expanded its use of

comparable pay, and as studies of pay levels in other jurisdictions and in the private

sectors are disappearing (Bureau of Labor Statistics, 2000). Mostly, of the employer

offers insurance program are being offered to protect against many eventualities.

The benefits offered also differs from the rank of the employee. It is said that the

higher the rank of the employee the more benefits are given.

In the statement of Susan David, a psychologist, “offering benefits to your

employees is important because it shows them you are invested in not only their

overall health but their future. A solid employee benefits package can help to attract

and retain talent. Benefits can help you differentiate your business from

competitors.”, is one of the reinforcements of the significance of the employee

benefits.

In the research entitled Nestle Philippines, INC. and their family-friendly

benefits conducted by Nestle Philippines, one employee share her particular

experience about the benefits given by Nestle Philippines and quoted, “Among the

family-friendly benefits that she identified that really mattered to her are the

infant feeding scheme, the housing equity loan, family days, tree plantings, the staff

shop purchase scheme, and the various trainings that she had received as an

employee of the company. According to her, employees, in general, are satisfied

with such work-life provisions in the form of family-friendly benefits. Furthermore, she

reiterated that family-friendly benefits such as those mentioned above, indeed

provide an expression of company concern to balance the work and life of

employees and also an opportunity for the company to impart its value of family-

orientedness to its employees.” Since Nestle Philippines is one of the most known
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companies who are also great in giving labor benefits, it can be depicted that labor

benefits have a great role in the length of service of the employee to the particular

company.

Efficiency Wage Theory

The concept of this theory is that in order to boost the satisfaction of a person,

we must 1st increase their wages. There are certain reasons for efficiency wage

theory to be applicable in this kind of matter. 1st is the fear of losing job “shrinking

model” it simply means that there are more reasons why the workers should not be

passive in their works. The 2nd one is loyalty, when the workers receive the higher

remittance, they will most likely be oblige to anything for the job. The 3 rd one is labor

market “Gift exchange” by G. Akerlof (1982) this is where a good labor will be

exchange by also a good wage payment. Firms could pay wages over the market

clearing levels and as payback, the workers would take more responsibility and

initiative towards their certain work. The 4th one is the lower cost of supervision noted

by JB Rebitzer(1995) the worker that have less position in their work is supervised

by the higher level workers and therefore the higher level worker have much more

wages than the lower one. The 5th one is attract higher quality labor which is if the

firm pays much salary above the market clearing level, it can gain more potential

quality workers who will feel that they can get a better-paid job. And lastly, nutritional

theories it can help to have a good health and nutrition to the workers since their

wages increase and can lead to a far-more better-quality labor. This relates to our

study since we are focusing on workers and employees of Xavier University. It is

issued that many teachers in private schools are transferring to public school since

there are higher salary in public schools due to the government policy.
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According to Davis and Ward (1995), a strategy often overlooked by

employers is involving employees in the design of benefits programs. Employees

know what is most important to them and are very creative in approaches if

employers give them opportunity. Employees who participate in the decisions about

benefits plans are likely to have much higher satisfaction levels. Clearly, employees’

benefits programs cover the lifespan of employees such as life plan benefits.

Employees have an interest in having as much variety as possible in the benefits

available.

Thus, employers are likely to continue to refine the options available so that

benefits truly range from the beginning of life, benefits addressing the birth of

children, to the retirement and death of the employee, benefits offering pensions and

life insurance, and cover all the needs in between as employees find their

circumstances changing over the course of their lives.

Two Factor Theory of Motivation

According to Herzberg (1959), the theory explains the satisfaction and

motivation in the organization. It emphasizes on the different factors that could affect

ones’ satisfaction. The theory discusses the certain aspects of a job cause

satisfaction and dissatisfaction. The theory states that there are two main factors that

affects the satisfaction of an employee, the motivation and hygiene. Motivational

factors are factors that made people attain specific goal, perform, and provide people

with satisfaction. On the other side, in the study of Hackman and Oldham (1976), it is

stated that working environment and interpersonal matters belong to the hygiene

factors.
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A study of Weir (1976), Syptak, Marsland and Ulmer (1999), there are also

strong determinants of job satisfaction in relation with the two major factors related in

the study. First determinant mentioned is the achievement, it entails setting clear

goals that is in-line with the employees’ task so that they can use their talents and

avoid failure. This factor ensures employees to know what the goals and strategies

for an excellent output are. It is stated that employees must receive regular feedback

on the assigned task as well as the state of an employee. Second determinant is

recognition, this encompasses the honor and appreciation, reward, and attention

given to an employee. According to Bradler et al (2011), public recognition to

employees causes statistically significant increase in performance. Recognizing

employees is the other way of employers in appreciating their effort and excellent

jobs. Accordingly, “the individual’s success does not have to be monumental before

they deserve recognition”.

The third determinant is opportunity for advancement or promotion. The

determinant involves level of the organization. This allows individual to grow and

prosper while achieving desired needs and wants. Employees in this determinant

become experts themselves and make more valuable practice in their individual field.

The next determinant is working conditions. The place and the environment where

the employees work have greater effect on their performance and satisfaction. The

equipment and facilities, quality furniture, well ventilated office, well-spaced offices,

security and interpersonal relationship among colleagues are just some of the

working conditions needed to ensure satisfaction and avoid dissatisfaction. Lastly,

the job security determinant. Job security entails the freedom of threats because of

layoffs, frequent queries, harassment, discrimination, and fair treatment among


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employees. This allows the employees to grow and learn to respect the differences

of their colleagues.

Related Studies

Another study that relates to this paper is the recent study of Faculty

retention: a case study of Lyceum of the Philippines University-Cavite by Gaspar, S,

et al (2016), the employees considered the accessibility of their residence, the

opportunity that could develop their career, school’s reputation and academic

standing the in community, the feeling of belongingness since they have established

harmonious working relationship with their colleagues, good working management

such as fair treatment of their superior, and the expected compensation is achieved

as factor that influences their stay in Lyceum of the Philippines University- Cavite. It

can be illustrated in the study that there are multiple reasons and factors that affect

the employees’ retention. Nevertheless, the compensation and other benefits that

are expected to achieve is still one of the major reasons for the length of service of

the employee according to the research’s result.

In the Employee Benefit Research Institute, states that “The importance of

benefits in choosing a job remains high, despite a recent decline. The 2012 Health

Confidence Survey (HCS) found that 69 percent of respondents report that benefits

were very important when choosing a job, and another 20 percent reported they

were somewhat important. Health insurance continues to be by far the most

important employee benefit: 6 in 10 (58 percent) list health insurance as the most

important benefit, distantly followed by 18 percent who cite a retirement savings

plan.” It can be supported that health care benefits are also the topmost considered
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by the employees since nowadays many of the new occurring diseases and even the

existing diseases are said to be expensive to treat. Also, employees are said to take

good care of their health since this is their first investment and support when

working.

According to Human Resource Nation Philippines (2018), to protect the

employees from being dealt with unfairly, we have laws in place that institute basic

benefits for the country’s workforce. As long as the individual works at least 48 hours

per week then he or she is covered under the Philippine law. These basic benefits

include membership in SSS, Philhealth Insurance, Pag-ibig in addition to being able

to receive 13th-month pay, service incentive leaves, as well as meal and rest

periods.

In relation to the above mentioned, the several laws implemented in the

Philippines to make sure that employees are being treated fairly and given the right

compensation and benefits are as follows. In the Presidential Decree No. 442, Article

95 – Right to service incentive leave states that every employee who has rendered

at least one year of service shall be entitled to a yearly service incentive leave of five

days with pay. This provision shall not apply to those who are already enjoying the

benefit herein provided, those enjoying vacation leave with pay of at least five days

and those employed in establishments regularly employing less than ten employees

or in establishments exempted from granting this benefit by the Secretary of Labor

and Employment after considering the viability or financial condition of such

establishment. Furthermore, Grant-in-Aid is given to the full-time contractual

employees and regular employees who have children and has seen the potential to

study in the University.


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In the Book of Conditions of Employment, art. 87, about overtime work, stated

that work may be performed beyond eight (8) hours a day provided that the

employee is paid for the overtime work, an additional compensation equivalent to his

regular wage plus at least twenty-five percent (25%) thereof. Work performed

beyond eight hours on a holiday or rest day shall be paid an additional compensation

equivalent to the rate of the first eight hours on a holiday or rest day plus at least

thirty percent (30%) thereof.

Another law that has been amended for labor benefits is the Presidential

Decree No. 626, Art. 166, states that State shall promote and develop a tax-exempt

employees’ compensation program whereby employees and their dependents, in the

event of work-connected disability or death, may promptly secure adequate income

benefit, and medical or related benefits.

In line with Cayer and Volk (2004), human resource development programs

allow employees to keep abreast of new developments and to maintain their ability to

perform their jobs, thus benefiting employers and also the employees themselves.

The contemporary organization concern itself with the personal needs of the

employee to an extent never contemplated in the traditional organization.

Recognizing that the performance of the employee is affected by many things in the

employee’s life, employers now attempt to deal with the whole person rather than

just his or her organizational role.

Another study by Chan, et. al. (2012) entitled A Study Of Employees

Satisfaction and Its Effects Toward Loyalty in Hotel Industry. It is stated here that

organization needs to focus more on career development, compensation and

rewards, job security and workplace environment to improve their employees’ loyalty,
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thus, reducing the turnover rate. Turnover rate is defined as the percentage of

employees leaving a company within a certain period of time. According to Ginzberg,

Ginsburg, Axelrad and Herma (n.d.), career development is influenced by the

educational process, the emotional factor and individual values. Besides, Gerhartet,

et al. (1994) also had established that employee compensation plays such a key role

because it is at the heart of the employment relationship, being of critical importance

to both employees and employers.

Moreover, according on Al-Anzi (2009) study result shows over than 90% say

the quality of their working environment affects their mood and attitude about their

work. Employees can represent an important investment and vital resource for all

organization because the salaries, bonuses and employees’ benefits can enhance

the employees work hard and loyalty to the organization (Chan, et. al. 2012).

In the early 1950s, Abraham Maslow presented his Hierarchy of Needs Model

as a way to explain the human behavior. Maslow believed that human act on their

unmet needs according to their urgency at any given moment. For instance, most

people have no difficult to satisfy their basic physiological, safety, security and social

needs on a daily basis, thereupon, giving employers an example to firstly understand

the needs and wants of their employees resulting to giving the right benefits. The

role of the HR department is to help both the manager and subordinate consider

potential career routes, possible departmental needs and available resources for

meeting these needs (Gambill, 1979 as cited in Agba, et al. 2010).

For the individual performance, employees’ benefits is important to encourage

them take personal responsibility to achieve the goals set by the organization.

Rewards give to employees could be in the form of commissions and bonus or


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employees been promoted. However, for the team performance, team rewards can

work well for temporary project teams and company-wide programs.

According to Chan et. al. (2012), rewards is very important to enhance the

employees’ loyalty, which can be viewed from the individual performance, team

performances, and the loyalty and length of service in the firm resulting in

satisfaction. In addition, according to previous research done by Seema et al. (n.d)

found that there a significant difference between job security and loyalty when job

security consider is a factor. Job security is the security of continued employment in

the same occupation with the same employer.

In agreement with Chan et. al. (2012), Knez and Simester (2001) have stated

that an incentive scheme like Continental’s or by team type of incentive, is expected

to raise efforts only if the additional likelihood of receiving the bonus is sufficient to

compensate employees for working harder. Continental’s incentive scheme

introduces externalities between the efforts of employees and the welfare of their

colleagues. This creates incentives for employees to monitor their colleagues and

encourage them to work harder.

It can be observed that all the above studies are pointed out those different

types of factors which will influence the employees’ benefits in the organization.

Some factors mentioned such as the effort and performance of the employee, needs,

and rank of the employee are used by the employers in implementing variety of

benefits. It highlighted in the above mentioned informations, that indeed, employees’

benefits are very important in the organization for it helps reducing turnover rate thus

reducing the organizations cost in training new employees and assist in maintaining
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and increasing employee’s productivity and satisfaction. Yet, these benefits are

considered costly in the organizations’ side.

While the length of service is defined as the number of years the length of

regular full or part-time service with the workplace, for this instance, it is the Xavier

University, and is calculated from the original or adjusted date of hire of the staff

member. It is generally one of the criteria used in decision-making pertaining to, but

not limited to, service awards, vacation, requests for promotion/transfer and work

assignments (University of Notre Dame, 2007).

In relation with Bolman and Deal (1997) as cited in (Gerhardt, 2004)

recommended that promotions from an organization would give employees a sense

of job security because they support employees to stay with the organization and

gain more skills. The promotions like given the training and opportunity to learn

something new can influence the employee decide to continue stay at that company

because they will feel the company are concern them so their job were secure.

According to Brockner, & Cooper Schneider, 1992 as cited in Ndlovu, & Parumasur,

2005, issues like breaching of contract is due to promised job security and

hierarchical career advancement in return for employees’ loyalty and commitment to

the organization that were not met. Hence, if they feel their job or work is not secure,

the level of employee loyalty will be decline. In opposite, if they feel their jobs are

secure, the level of employee loyalty will be increase. Job security will help to

generate an environment of confidence along with employees which will reinforce

their loyalty to the company (Pfeffer, 1998 as cited in Abdullah, Boyle & Joham

2010).
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According to Reichheld, (2006) as cited in (Seema et al., n.d) found that those

employees stay in an organization two years and above is because of few factors

such as benefits and pay, working environment, job satisfaction and customers.

Whereas, in order the employees get the job security not only contribute by the

employers. The employees also need contribute the effort to get the return of job

security.

As defined by Business Performance Pty Ltd, the workplace environment is

where an employee’s working surrounding is according what the organization gives

of the quality for the facilities, tools, ergonomic design, light, air, temperature, noise,

ventilation and the cooperation with manager and coworkers. The environment can

affect the employees’ productivity, safety and health, and psychologically.

According on Al-Anzi (2009) study result show over 90% respondents say the

quality of their working environment affects their mood and attitude about their work.

Almost as many, about 89% respondents believe the quality of their working

environment is very important to them view of job satisfaction. Given that roughly

one in six employees considers his or her workplace unhealthy. According to Reed

(2011), unhappy employees are disloyal employees. According to Hughes (n.d.),

different office designs and arrangements also directly affect the mood and attitude

of employees to perform in their job.

In the study of Mehta and Merchant (2010), career development is an

important determinant of employee loyalty. It is important since it opens a platform

for an individual to express and participate in innovative motives and challenges to

advance further in their work life. They also must understand that career related
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training and programs are slightly costly, but at the same time the organizational

effectiveness should be taken into consideration (Agba, 2010).

According to Gerhart (1994), compensation plays a significant role in

enhancing not just the employment status but also making the employer-employee

relationship healthier. Compensation and benefits is important to ensure that the

employees are strongly tied up with the organization, and are continuously willing to

work in a permanent position with elevated level of loyalty (Steers & Porter, 1991).

In the study of Gaspar, et.al. (2016), the organizations reputation and

standing in the academic community were also considered by the applicants. But at

the same time, in the context of the teaching personnel, they seek for recognition for

their satisfactory performance.

Conforming to Mankiw (1991) in Efficiency wage theory study that states

increasing wages can lead to increased labour productivity thus resulting to the

increase in length of service of the employee. It has four main idea, the fear of losing

jobs, “shirking model” which states that if the employees have the job with a wage

significantly higher than benefits or alternative jobs, then the turnover rate will be

lower.

Second, is the loyalty which says that the higher the pay, the more feeling of

loyalty will be present towards the company. Next, Labor market “Gift Exchange”

where good labor relations depended on goodwill. This means that if the firms could

pay wages above market clearing levels then workers would take on responsibility

and initiative. And lastly the involuntary unemployment which articulates that the

employers have an incentive to pay a wage above the market clearing levels and if
24

efficiency wage payments are widespread then it can cause involuntary

unemployment with wages above the equilibrium and wages.

There are different ideas and factors stated above that could affect the

employees’ satisfaction. All of these are clearly stated that if not met, turnover rate

will increased resulting to more cost to the organization. There are also

contradictions like if the wage of the employee is enough then there is no need for

some other benefits since the employees have more to lose from being made

redundant. Overall, the ideas given creates a positive relationship employees’

benefits and length of service.


25

Theoretical Framework

Figure 1: Efficiency Wage Theory Theoretical Framework

Size of Firm

Productivity

Wage and Incentives Employees’


Satisfaction

Loyalty

Figure 2: Two-Factor
Theory of Motivation
Hygiene Factors Motivator Factors
Theoretical Framework

Working Conditions
Achievement

Co-worker Relations Recognition


Employees’
Policies and Rules Satisfaction Responsibility

Supervisor Quality Work Itself

Base wage, Salary Advancement

Job Security
26

Figure 3: Conceptual
Framework

Independent
Variable

Compensation and
Reward
Dependent Variable
Career Development

Job Security Employees’


Satisfaction
Working
Environment

Length of Service
27

CHAPTER 3

RESEARCH METHODOLOGY

This chapter shows how the study was conducted by relating research design,

research setting, research instruments, data gathering procedures, validity and

reliability of instruments, scoring procedure and statistical treatment of data.

Research Design

According to Zikmund et al (2010) research design is the foundation plan

specifying the methods and procedures for collecting and analyzing the needed

information. This study used a quantitative correlational design. As a correlational

type of research, it aims to determine the nature of relationship between employees’

benefits and employees’ satisfaction of the regular employees.

Research Setting

The local of the study, Xavier University – Ateneo de Cagayan, is located at

73 Corrales Avenue, Cagayan de Oro City. Xavier Ateneo is a Filipino, Catholic, and

Jesuit University establishing leaders of character for the needs of Mindanao, the

Philippines and Asia–Pacific. The school seeks to form students to become

individuals who are Christ-centered, Competent, Committed, and Culturally–

Integrated.

Research Instruments

A survey questionnaire has been distributed to the faculty of Xavier University

– Ateneo de Cagayan. Their consent was also sought to participate in the said study.

The survey questionnaire has two main parts, part 1 is for the social demographic of
28

the respondents and part 2 is divided into 2 parts, the first part is for independent

variable and the second part is for dependent variable.

The study has used a modified structured questionnaire (Appendix B) based

on concepts and ideas of different authors regarding labor benefits and employees’

satisfaction. Close ended questions have been used to easily quantify and analyze.

The respondents will be asked to answer the questionnaire that consists of 31

questions; 5 questions for the profile, 16 questions for the independent variable –

labor benefits and 10 questions related to dependent variable – employees’

satisfaction. In the demographic part, an option of being an anonymous respondent

will be given in an understanding that people’s consciousness may hinder the

answering of the survey properly. The labor benefits part is divided into four (4)

variables which are the compensation and rewards, career development, job

security, and working environment referred from the study of Chan et al (2012). The

employees’ satisfaction has only one part, all questions are applied to the four

variables of the labor benefits.

The reliability of the questions will be measured using Cronbach’s Coefficient

under the Siegle Reliability Test. The alpha value of more than 0.7, it means that the

instrument or the survey questionnaire reliable, the alpha value of more than 0.8, it

suggests that all of the inquiries and the overall test constantly reliable and have

strong reliability coefficient. The alpha value of more than 0.9 which indicates that

there is an absolute reliability. The alpha value of 0.7- 0.9 represents a high rate of

reliability. The alpha value of 0.5- 0.7 states a fair rate of reliability. The alpha value

of less than 0.5 shows a low rate of reliability. If the value of alpha is low, possibly

one or some of the questions are unreliable (Komara and Layyinaturrobaniyah,


29

2019). The instrument will be pretested to 10 respondents which are not part of the

sample to establish content validity.

Data Gathering Procedures

The study uses non-probability sampling, specifically convenience and

purposive sampling, which respondents are selected because of their convenience

accessibility and proximity to the researcher and purposive sampling that select

respondents based on the characteristics of a population and the objective of the

study, in this case, the regular employees. The main data technique that the

researchers used in this study is the survey questionnaire. The researchers made a

letter of approval to conduct the study at Xavier University - Ateneo de Cagayan

Senior High School through Mr. Ateliano Jr Avenido from the Human Resource

Department of Xavier University. The study was then conducted for 2 weeks and the

researchers then gave survey questionnaires to the faculty and staff of the selected

department and offices. After gathering all the data, the researchers tabulated and

tallied the survey questionnaires that was answered by the respondents.

The following are the detailed steps in data gathering procedure.

● Formal letter request (Appendix A) was sent to the respective departments

and offices to allow the researcher to conduct the study. The confidentiality of

the respondents is assured.

● An adopted questionnaire based on the research model of the study will be

distributed to the participants. The survey questionnaire will comprise 31

questions; 5 profiling questions, 26 close-ended questions regarding labor

benefits and employees’ satisfaction.


30

● Pilot-testing have been conducted to test the validity and reliability of the

questionnaire to the chosen sample.

● Once survey questionnaire is found to be reliable, the proper survey was

commenced to data collection through survey.

● After the researcher has conducted the survey, all the questionnaires was

subject for editing, coding, and tabulation using the statistical techniques.

Validity and Reliability of Instruments

The instrument that the researchers used is survey questionnaires. The

questionnaires are both content and face valid since all the items in the

questionnaires has an appropriate representation of questions from the research title

itself and it measures the respondents’ extent of knowledge. The contents have been

checked by content experts. The reliability of the survey questionnaires was

observed from the consistency of answers. Cronbach’s Alpha method is used to

reveal the consistency of the survey questionnaires subjected to the respondents.

Data Analysis

The following statistical techniques will be used to treat the data and answer

the hypotheses.

Percentage/Frequency. This will be used to identify the ratio characteristics

of the regular employees in the different departments and offices in terms of their

profile.

Mean and standard deviations. Some of the quantitative data was analyzed

using descriptive statistics. This will be used to determine the employees’

satisfaction in relation to the mean of their response. Below is the table that

measures the satisfaction of an individual it is according to Hashim et al (2013).


31

Table 1: Interpretation Scale of Satisfaction

Scale Mean Score


High Level of Satisfaction 3.75-5.00
Average Level of Satisfaction 2.50-3.74
Below Average Level of Satisfaction 1.24-2.49
Low Level of Satisfaction 0-1.25

Pearson’s R. This will be used for determining whether there is a linear

relationship between the labor benefits and employees’ satisfaction. There are three

possible outcomes after analyzing the data using the Pearson’s R. These are

positive correlation, negative, and no correlation.

Formula:

𝑁𝛴𝑥𝑦−(𝛴𝑥)(𝛴𝑦)
𝑟=
√[𝑁𝛴𝑥 2 −(𝛴𝑥)2 ] [𝑁𝛴𝑦 2 −(𝛴𝑦)2 ]

where:

N = number of pairs of scores

Σxy = sum of the products of paired scores

Σ𝑥 = sum of x scores

Σy = sum of y scores

Σx 2 = sum of squared x scores

Σy2 = sum of squared y scores

Positive correlation means that when the numerical value of the variables

has direct relationship. Negative correlation, on the other hand, the numerical value

of the variables has indirect relationship. No correlation indicates the two variables

have no relationship with each other. The correlational values will be interpreted

using the table made by Evans (1996).


32

Table 2: Pearson Correlation Coefficient Interpretation Scale

Mean Verbal Interpretation

.00-.19 Very weak positive relationship

.20-.39 Weak positive relationship


.40-.59 Moderate positive relationship

.60-.79 Strong positive relationship

.80-.1.0 Very strong positive relationship


.00-(.-19) Very weak negative relationship
(.-20)-(.-39) Weak negative relationship

(.-40)-(.-59) Moderate negative relationship

(.-60)-(.-79) Strong negative relationship


(.80)-(-1.0) Very strong negative relationship

P-value Approach. In analyzing the hypothesis, the researchers used the P-

value approach to determine whether the null hypothesis is to be rejected and

alternative hypothesis is to be accepted or vice versa. According to Casella and

Berger (1990), if the p-value is less than the alpha level 0.05, the null hypothesis is

to be rejected. But if the p-value is higher than the alpha level 0.05, the alternative

hypothesis is to be rejected. In the study of Quantitative Specialist (2017), p= 0.00

implies a highly significant result. According to Ogee et al, below is the interpretation

of p-values in relation to the authenticity of the null hypothesis.

Table 3: Interpretation Scale for Rejecting Null Hypothesis

P value Probability of incorrectly rejecting a true null hypothesis

0.05 At least 23% (and typically close to 50%)

0.01 At least 7% (and typically close to 15%)


33

Scoring Procedure

After collecting data from the sample, with the help of the selected tools,

collected data was scored in the following manner.

Table 4: Table of Codes

Legend:

(1) FEMALE
Code 1: Gender
(2) MALE
(1) 20-30 years old
(2) 31-40 years old
Code 2: Age
(3) 41-50 years old
(4) 51 – above years old
(1) 1-10 years
(3) 21-30 years
Code 3: Length of Service
(2) 11- 20 years
(4) 31- above years
(Part A) 1-4 Career Development
5-8 Compensation and Reward
Code 4: Questions by sub-variables 9-12 Job Security
13-16 Workplace Environment
(Part B) Employees Satisfaction
4 – Strongly Agree
3– Agree
Code 5: Survey Questions based on the
2 – Disagree
variables of the study
1 – Strongly Disagree
0 – N/A
34

CHAPTER 4

RESEARCH RESULTS

In this chapter, the results of 46 sets of survey questionnaire are being

analyzed. The objective of this chapter is to interpret and analysed the data collected

in the research. It aims to answer the five research proposed problems written in the

chapter 1 from the gathered data. The data are obtained from respondents which

comes from employees of different offices and departments will be analyzed

manually through the help of excel software, Pearson’s R, and Siegle Reliability

Calculator. Before the quantitative data is to be analysed, it must be edited, coded,

and tabulated. The quantitative data research findings of the research investigating

the career development, compensation and reward, job security, working

environment, length of service and its association to the employees’ satisfaction.

This chapter will be divided into several parts in analyzing the results

obtained. It includes the analysis of demographic analysis, mean, standard deviation,

and variance of the data gathered, reliability and validity test, and Pearson

Correlation Coefficient. The demographic analysis includes the gender, age, and the

employees’ length of service. The reliability and validity test are composed of the test

results of independent and dependent variable. The reliability and validity test will

use to measure the relevancy of statements in each variable towards the survey. For

the Pearson Correlation Coefficient, it is used to examine the relationship of the

independent variable benefits with the employee satisfaction. Lastly, to present the

result with clearer information to the readers, there are also tables and bar charts.
35

Demographic Analysis

This analysis contains the overview, response, and results of the respondents

who have regular and working at Xavier University. The tables below show data

about the regular employees’ gender, age, and length of service.

TABLE 5 – DEMOGRAPHIC ANALYSIS OF GENDER


GENDER NUMBER PERCENTAGE
FEMALE 28 60.87%
MALE 18 39.13%
TOTAL 46 100%

Table 5. Demographic Analysis of Gender

39.13%
Male
60.87%
Female

Table 5 shows that the frequency of male and female respondents who

participated in the survey questionnaires. There are 18 male respondents and 28

female respondents. It also represents that there are 39.13% male respondents and

60.87% female respondents who took part in the survey questionnaires.


36

TABLE 6 – DEMOGRAPHIC ANALYSIS OF AGE


AGE NUMBER PERCENTAGE
(1) 20-30 years old 5 10.87%
(2) 31-40 years old 21 45.65%
(3) 41-50 years old 9 19.57%
(4) 51 – above years old 11 23.91%
TOTAL 46 100.00%

Table 6. Demographic Analysis of Age

10.87%
20-30
23.91% Years Old
51 Years Old
and above

19.57% 45.65%
41-50 Years 21-40 Years Old
Old

Table 6 shows the frequency of different categories of age of respondents

who participated in the survey questionnaires. It indicates that there are 5

respondents which represent 10.87% are 20-30 years old, 21 respondents which

represent 45.65% within 31-40 years old, 9 respondents which represent 19.57%

who are around 41-50 years old and 11 respondents represents 23.91% who are 51

years old and above.

TABLE 7 – DEMOGRAPHIC ANALYSIS OF LENGTH OF SERVICE


LENGTH OF SERVICE NUMBE PERCENTAG
R E
(1) 1-10 Years 21 45.65%
(2) 11-20 Years 7 15.22%
(3) 21-30 Years 10 21.74%
37

(4) 31 Years and above 8 17.39%


TOTAL 46 100.00%

Table 7. Demographic Analysis of Length Of Service

17.39%
31 Years
and above

45.65%
21.74% 1-10 Years
21-30 Years

15.22%
11-20 Years

Table 7 shows the frequency of the length of service of the respondents who

participated in the survey questionnaires. There are 21 respondents which

represents 45.65% whose length of service is 1-10 years, 7 respondents which

represents 15.22% whose length of service is 11-20 years, 10 respondents which

represents 21.74% whose length of service is 21-30 years and 8 respondents which

represents 17.39% whose length of service is 31 years and above.

TABLE 8 – MEAN AND STANDARD DEVIATION OF LABOR BENEFITS

Standard
Variable Mean
Deviation
Career
2.98 0
Development
Compensation
3.35 0.35
and Reward
Job Security 3.22 0.36
Working
3.23 0.28
Environment
38

Table 8 shows the mean and standard deviation of the independent sub-

variables. For career development, it has 2.98 of mean and 0 standard deviation.

The compensation and reward have 3.35 mean and a standard deviation of 0.35.

The job security has a mean of 3.22 and a standard deviation of 0.36. Lastly, the

working environment has 3.23 of mean and 0.28 of standard deviation.

TABLE 9 – MEAN AND STANDARD DEVIATION OF EMPLOYEES SATISFACTION

Standard
Variable Mean
Deviation
Satisfaction 3.14 0.50

Table 9 shows the mean and standard deviation of the dependent variable.

Respectively, the dependent variable satisfaction has 3.14 of mean and 0.50 of

standard deviation.

The measurement of the central tendencies of both the independent and

dependent variable shows the distance of the distance or how spread out the scores

within the data set. It guides the researcher to determine the variation of the data.

This is to find out if the data is need to the mean. The closer it gets to the mean the

more accurate the data will be for the study.

Scale Measurement
In this part, reliability analysis and pearson correlation coefficient is subject to

analysis. It merely focus to answer the inquiry for the accuracy of the used research

instrument and the results of the six (6) hypothesis.


39

Reliability Analysis
TABLE 10 – RELIABILITY AND VALIDITY TEST

Cronbach's Alpha 1.008325946


Split-Half (odd-even) Correlation 0.969112011
Split-Half with Spearman-Brown Adjustment 0.984313747
Mean for Test 48.6
Standard Deviation for Test 9.49947367
KR21 (use only 0 and 1 to enter data for this) 2.23714539
KR20 (use only 0 and 1 to enter data for this) 2.492368499

Table 10 show the results of the reliability and validity test of the survey

questionnaire. The reliability and validity test for independent variables show that the

questions used and the variables are reliable for the conducted investigation. The

test fulfils its predicted aims and hypothesis and also ensures that the results are

due to the study and not any possible extraneous variables. This allowed the study

to be used to develop further research in this field. It addresses the consistency of

the study and ensures the right measurement.

Pearson Correlation Coefficient

TABLE 11– PEARSON CORRELATION COEFFICIENT OF COMPENSATION AND


REWARD AND EMPLOYEES’ SATISFACTION
Null Hypothesis: There is no significant relationship between the

compensation and rewards and the employees’ satisfaction in Xavier

University – Ateneo de Cagayan.

Alternative Hypothesis: There is significant relationship between the

compensation and rewards and the employees’ satisfaction in Xavier

University – Ateneo de Cagayan.

Compensation
Employees’
Respondent # and
Satisfaction
Reward
1 3.75 3.22
2 3.75 3.21
40

3 3.5 3.17
4 2.75 3.20
5 3 3.18
6 3.75 3.16
7 4 3.15
8 4 3.12
9 2.75 3.07
10 3.5 3.06
11 3.25 3.06
12 3 3.03
13 2 3.02
14 3 3.09
15 3.5 3.09
16 3.5 3.14
17 3.5 3.08
18 3 3.11
19 4 3.11
20 3 3.06
21 3 3.11
22 3.25 3.14
23 3.75 3.09
24 3.25 3.13
25 3.5 3.17
26 3 3.19
27 3.75 3.19
28 3 3.20
29 3 3.20
30 3 3.21
31 3.25 3.23
32 4 3.26
33 4 3.21
34 3.75 3.19
35 2.25 3.15
36 3.75 3.18
37 3.5 3.17
38 3.25 3.20
39 4 3.21
40 4 3.14
41 3.5 3.14
42 3.25 3.19
43 3.75 3.15
44 3 3.09
45 2.25 2.98
46 3.5 3.03

Column 1 Column 2
Column 1 1
41

Column 2 0.403596 1

Coefficients Standard t Stat P-value Lower Upper Lower Upper


Error 95% 95% 95.0% 95.0%
Intercept 2.97 0.06 48.81 0.00 2.84 3.09 2.84 3.09
X Variable 1 0.05 0.02 2.93 0.01 0.02 0.09 0.02 0.09

The table 11 shows the relationship of compensation and reward and

employees’ satisfaction. The relationship of compensation and reward and

employees’ satisfaction has 0.403596 which means they have moderate positive

relationship. The compensation and reward given to the regular employees positively

affect the employees’ satisfaction. The p-value of 0.00 signifies that the null

hypothesis is rejected and alternative hypothesis is accepted. Therefore, there is

significant relationship between the compensation and rewards and the employees’

satisfaction in Xavier University – Ateneo de Cagayan.

TABLE 12 – PEARSON CORRELATION COEFFICIENT OF CAREER


DEVELOPMENT AND EMPLOYEES’ SATISFACTION
Null Hypothesis: There is no significant relationship between the career

development and the employees’ satisfaction in Xavier University –

Ateneo de Cagayan.

Alternative Hypothesis: There is significant relationship between the career

development and the employees’ satisfaction in Xavier University –

Ateneo de Cagayan.

Career Employees’
Respondent #
Development Satisfaction
1 3 3.22
2 3 3.21
3 3 3.17
4 2 3.20
5 3 3.18
6 3.75 3.16
42

7 3.25 3.15
8 3.25 3.12
9 2.5 3.07
10 2.5 3.06
11 3 3.06
12 3.75 3.03
13 2 3.02
14 3 3.09
15 3 3.09
16 3 3.14
17 2.5 3.08
18 2.25 3.11
19 3 3.11
20 2.5 3.06
21 2 3.11
22 3 3.14
23 2.25 3.09
24 2.25 3.13
25 3.25 3.17
26 3 3.19
27 3.25 3.19
28 3 3.20
29 3 3.20
30 3 3.21
31 3 3.23
32 3.5 3.26
33 4 3.21
34 3.75 3.19
35 1.75 3.15
36 3 3.18
37 3 3.17
38 3 3.20
39 4 3.21
40 4 3.14
41 3 3.14
42 3 3.19
43 3.5 3.15
44 3.5 3.09
45 3 2.98
46 3 3.03

Column 1 Column 2
Column 1 1
column 2 0.299355 1
43

Coefficients Standard t Stat P-value Lower Upper Lower Upper


Error 95% 95% 95.0% 95.0%
Intercept 3.03 0.05 58.47 0.00 2.93 3.14 2.93 3.14
X Variable 1 0.04 0.02 2.08 0.04 0.00 0.07 0.00 0.07

The table 12 shows the relationship of career development and its employees’

satisfaction. The relationship of career development and its employees’ satisfaction

is 0.299355 which means they have a weak positive relationship. The p-value of 0.00

implies that the null hypothesis is rejected and alternative hypothesis is accepted.

Therefore, there is significant relationship between the career development and the

employees’ satisfaction in Xavier University – Ateneo de Cagayan.

TABLE 13 – PEARSON CORRELATION COEFFICIENT OF JOB SECURITY AND


EMPLOYEES’ SATISFACTION

Null Hypothesis: There is no significant relationship between the job

security and the employees’ satisfaction in Xavier University –

Ateneo de Cagayan.

Alternative Hypothesis: There is significant relationship between the job

security and the employees’ satisfaction in Xavier University –

Ateneo de Cagayan.

Job Employees’
Respondent #
Security Satisfaction
1 3.25 3.22
2 3.25 3.21
3 3.25 3.17
4 3 3.20
5 3 3.18
6 3.75 3.16
7 3.75 3.15
8 3.5 3.12
44

9 3.25 3.07
10 3 3.06
11 3.75 3.06
12 3.5 3.03
13 2.75 3.02
14 2.75 3.09
15 3.25 3.09
16 3 3.14
17 3.5 3.08
18 3.25 3.11
19 4 3.11
20 2.75 3.06
21 2.5 3.11
22 3.75 3.14
23 3 3.09
24 2.5 3.13
25 3.5 3.17
26 2.75 3.19
27 3 3.19
28 2.75 3.20
29 3 3.20
30 3 3.21
31 3 3.23
32 3.25 3.26
33 4 3.21
34 3.5 3.19
35 2.25 3.15
36 3.75 3.18
37 2.75 3.17
38 3.75 3.20
39 4 3.21
40 3.75 3.14
41 3 3.14
42 3.5 3.19
43 3.5 3.15
44 3.25 3.09
45 2.75 2.98
46 3 3.03

Column 1 Column 2
Column 1 1
Column 2 0.166962 1

Standard Lower Upper Lower Upper


Coefficients t Stat P-value
Error 95% 95% 95.0% 95.0%
Intercept 3.06 0.07 42.91 0.00 2.92 3.21 2.92 3.21
X Variable 1 0.02 0.02 1.12 0.27 -0.02 0.07 -0.02 0.07
45

The table 13 shows the relationship of job security and its employees’

satisfaction. The relationship of job securities and its employees’ satisfaction is

0.166962 which means they have a very weak positive relationship. The p-value of

0.00 means that the null hypothesis is rejected and alternative hypothesis is

accepted. Therefore, there is significant relationship between the job security and the

employees’ satisfaction in Xavier University – Ateneo de Cagayan.

TABLE 14 – PEARSON CORRELATION COEFFICIENT OF WORKING


ENVIRONMENT AND EMPLOYEES’ SATISFACTION

Null Hypothesis: There is no significant relationship between the

working environments and the employees’ satisfaction in Xavier

University – Ateneo de Cagayan.

Alternative Hypothesis: There is significant relationship between the

working environments and the employees’ satisfaction in Xavier

University – Ateneo de Cagayan.

Working Employees’
Respondent #
Environment Satisfaction
1 2.75 3.22
2 4 3.21
3 3 3.17
4 3 3.20
5 3 3.18
6 3.75 3.16
7 3.75 3.15
8 3.75 3.12
9 2.75 3.07
10 2 3.06
11 3.75 3.06
12 3.25 3.03
13 2.25 3.02
14 3 3.09
46

15 3.75 3.09
16 3 3.14
17 3.25 3.08
18 3 3.11
19 4 3.11
20 3 3.06
21 2.75 3.11
22 4 3.14
23 2.75 3.09
24 2.75 3.13
25 2.75 3.17
26 3 3.19
27 3.5 3.19
28 3 3.20
29 3 3.20
30 3 3.21
31 3 3.23
32 3.5 3.26
33 4 3.21
34 4 3.19
35 2.5 3.15
36 3.5 3.18
37 3 3.17
38 3.25 3.20
39 4 3.21
40 4 3.14
41 3 3.14
42 3.5 3.19
43 3.75 3.15
44 3.25 3.09
45 2.75 2.98
46 3 3.03

Column 1 Column 2
Column 1 1
Column 2 0.301605 1

Standard Lower Upper Lower Upper


Coefficients t Stat P-value
Error 95% 95% 95.0% 95.0%
Intercept 3.02 0.06 50.88 0.00 2.90 3.14 2.90 3.14
X Variable 1 0.04 0.02 2.10 0.04 0.00 0.07 0.00 0.07

The table 14 shows the relationship of working environment and its

employees’ satisfaction. The relationship of working environment and its employees’


47

satisfaction is 0.301605 which means they have a weak positive relationship. The p-

value of 0.00 indicates that the null hypothesis is rejected and alternative hypothesis

is accepted. Therefore, there is significant relationship between the working

environments and the employees’ satisfaction in Xavier University – Ateneo de

Cagayan.

TABLE 15– PEARSON CORRELATION COEFFICIENT OF LENGTH OF SERVICE


AND EMPLOYEES’ SATISFACTION

Null Hypothesis: There is no significant relationship between the length

of service and the employees’ satisfaction in Xavier University –

Ateneo de Cagayan.

Alternative Hypothesis: There is significant relationship between the

length of service and the employees’ satisfaction in Xavier

University – Ateneo de Cagayan.

Length of Employees’
Respondent #
Service Satisfaction
1 2 3.22
2 1 3.21
3 3 3.17
4 4 3.20
5 3 3.18
6 1 3.16
7 4 3.15
8 2 3.12
9 4 3.07
10 1 3.06
11 1 3.06
12 2 3.03
13 1 3.02
14 4 3.09
15 1 3.09
16 1 3.14
17 1 3.08
48

18 1 3.11
19 3 3.11
20 1 3.06
21 3 3.11
22 2 3.14
23 4 3.09
24 1 3.13
25 3 3.17
26 4 3.19
27 1 3.19
28 4 3.20
29 1 3.20
30 3 3.21
31 1 3.23
32 1 3.26
33 3 3.21
34 1 3.19
35 2 3.15
36 3 3.18
37 4 3.17
38 2 3.20
39 1 3.21
40 1 3.14
41 1 3.14
42 3 3.19
43 3 3.15
44 1 3.09
45 2 2.98
46 1 3.03

Column 1 Column 2
Column 1 1
Column 2 0.1562 1

Coefficients Standard t Stat P-value Lower Upper Lower Upper


Error 95% 95% 95.0% 95.0%
Intercept 3.12 0.02 160.74 0.00 3.08 3.16 3.08 3.16
X Variable 1 0.01 0.01 1.05 0.30 -0.01 0.02 -0.01 0.02

The table 15 shows the relationship of length of service and its employees’

satisfaction. The relationship of length of service and its employees’ satisfaction is

0.1562 which means they have a very weak positive relationship. The p-value of

0.00 infers that null hypothesis is rejected and alternative hypothesis is accepted.
49

Therefore, there is significant relationship between the length of service and the

employees’ satisfaction in Xavier University – Ateneo de Cagayan.

TABLE 16 – PEARSON CORRELATION COEFFICIENT OF LABOR BENEFITS


AND EMPLOYEES SATISFACTION

Null Hypothesis: There is no significant relationship between the independent

variable - benefits of the regular employee and the dependent variable

- employees’ satisfaction in Xavier University – Ateneo de Cagayan.

Alternative Hypothesis: There is significant relationship between the

independent variable - benefits of the regular employee and the

dependent variable - employees’ satisfaction in Xavier University –

Ateneo de Cagayan.

Respondent # x y
1 3.19 3.22
2 3.50 3.21
3 3.19 3.17
4 2.69 3.20
5 3.00 3.18
6 3.75 3.16
7 3.69 3.15
8 3.63 3.12
9 2.81 3.07
10 2.75 3.06
11 3.44 3.06
12 3.38 3.03
13 2.25 3.02
14 2.94 3.09
15 3.38 3.09
16 3.13 3.14
17 3.19 3.08
18 2.88 3.11
19 3.75 3.11
20 2.81 3.06
50

21 2.56 3.11
22 3.50 3.14
23 2.94 3.09
24 2.69 3.13
25 3.25 3.17
26 2.94 3.19
27 3.38 3.19
28 2.94 3.20
29 3.00 3.20
30 3.00 3.21
31 3.06 3.23
32 3.56 3.26
33 4.00 3.21
34 3.75 3.19
35 2.19 3.15
36 3.50 3.18
37 3.06 3.17
38 3.31 3.20
39 4.00 3.21
40 3.94 3.14
41 3.13 3.14
42 3.31 3.19
43 3.63 3.15
44 3.25 3.09
45 2.69 2.98
46 3.13 3.03

Pearson Correlational
Column 1 Column 2
Coefficient
Column 1 1
Column 2 0.343569 1

Standard P- Lower Upper Lower Upper


Coefficients t Stat
Error value 95% 95% 95.0% 95.0%
Intercept 2.98 0.07 43.34 0.00 2.84 3.11 2.84 3.11
X Variable 1 0.05 0.02 2.43 0.02 0.01 0.09 0.01 0.09

Table 16 shows the relationship of overall benefits and employees’

satisfaction. The relationship of overall benefits and employees’ satisfaction has

weak positive relationship. This means that overall benefits positively affects the
51

employees’ satisfaction as they continue working on their respective offices and

departments.

Table 16 at the same time shows the p-value of 0.00 which is less than the

significant level of 0.05. Therefore, null hypothesis will be rejected and alternative

hypothesis is accepted since there is a significant relationship between the overall

benefits given to the employees and the employees’ satisfaction as they continue

working in their respective offices and departments.

Frequency Percentage

TABLE 17 – PERCENTAGE OF SATISFACTION FOR CAREER DEVELOPMENT


Career
Number Percentage
Development
HIGH 6 13.04%
AVERAGE 33 71.74%
BELOW 7 15.22%
LOW 0 0%
TOTAL 46 100.00%

Table 17. Satisfaction for Career Development

15.22% 13.04%
Below High

71.74%
Average
52

Table 17 shows the percentage of satisfaction of the career development of

the respondents who participated in the survey questionnaires. There are 6

respondents which represents 13.04 % who are highly satisfied with their career

development, 33 respondents which represents 71.74%, that is, there is an average

satisfaction on their career development. 7 respondents which represents 15.22%

that is, there is a below satisfaction on their career development and 0 respondent

which represents 0.00%, that is, there is no low satisfaction on their career

development.

TABLE 18 – PERCENTAGE OF SATISFACTION FOR COMPENSATION AND


REWARD
Compensation
Number Percentage
and Reward
HIGH 15 32.61%
AVERAGE 28 60.87%
BELOW 3 6.52%
LOW 0 0.00%
TOTAL 46 100.00%

Table 18. Satisfaction for Compensation and Reward

6.52%
Below

32.61%
High

60.87%
Average
53

Table 18 shows the percentage of satisfaction of the compensation and

reward of the respondents who participated in the survey questionnaires. There are

15 respondents which represents 32.61% who are highly satisfied with their

compensation and reward, 28 respondents which represents 60.87%, that is, there is

a average satisfaction on their compensation and reward. 3 respondents which

represents 6.52% that is, there is a below satisfaction on their compensation and

reward and 0 respondent which represents 0.00%, that is, there is no low satisfaction

on their compensation and reward.

TABLE 19 – PERCENTAGE OF SATISFACTION FOR JOB SECURITY


Job
Number Percentage
Security
HIGH 10 21.74%
AVERAGE 35 76.09%
BELOW 1 2.17%
LOW 0 0.00%
TOTAL 46 100.00%

Table 19. Percentage of Satisfaction for Job Security

2.17%
Below

21.74%
High

76.09%
Average
54

Table 19 shows the percentage of satisfaction of the job security of the

respondents who participated in the survey questionnaires. There are 10

respondents which represents 21.74% who are highly satisfied with their job security,

35 respondents which represents 76.09%, that is, there is an average satisfaction of

their job security, 1 respondent only which represents 2.17% that is, there is a below

satisfaction of their job security and 0 respondent which represents 0.00%, that is,

there is no low satisfaction of their job security.

TABLE 20 – PERCENTAGE OF SATISFACTION FOR WORKING ENVIRONMENT


Working
Number Percentage
Environment
HIGH 13 28.26%
AVERAGE 31 67.39%
BELOW 2 4.35%
LOW 0 0.00%
TOTAL 46 100.00%

Table 20. Satisfaction for Working Environment

4.35%
Below

28.26%
High

67.39%
Average

Table 20 shows the percentage of satisfaction of the working environment of

the respondents who participated in the survey questionnaires. There are 13


55

respondents which represents 28.26% who are highly satisfied with their working

environment, 31 respondents which represent 67.39%, that is, there is an average

satisfaction of their working environment, 2 respondents which represent 4.35% that

is, there is a below satisfaction with their working environment and 0 respondent

which represents 0.00%, that is, there is no low satisfaction of their working

environment.

TABLE 21 – OVERALL PERCENTAGE OF SATISFACTION


Overall Number Percentage
HIGH 6 13.04%
AVERAGE 38 82.61%
BELOW 2 4.35%
LOW 0 0.00%
TOTAL 46 100.00%

Table 21. Overall

4.35%
Below
13.04%
High

82.61%
Average

Table 21 shows the overall percentage of satisfaction of the respondents who

participated in the survey questionnaires. There are 6 respondents which represents

13.04% who are highly satisfied, 38 respondents which represents 82.61%, that is,
56

there is an average satisfaction, 2 respondents which represents 4.35% that is, there

is a below satisfaction and 0 respondent which represents 0.00%, that is, there is no

low satisfaction or not satisfied.

Overall, the results of demographic, pearson correlation, and frequency

percentage are shown as well as their interpretations. Compensation and rewards as

sub-variable of the independent variable shows the most influential benefit among

other benefits that greatly affects the employees’ satisfaction. Also, frequency

percentage that, in general, 82.61% of the employees stated that they are averagely

satisfied in relation to their benefits. Indeed, the results exhibit a significant of the

labor benefits given to the regular employees in reference to the employee

satisfaction.
57

CHAPTER 5

SUMMARY, CONCLUSIONS AND RECOMMENDATIONS

This chapter illustrates the summary, conclusion, implication, limitations, and

recommendation that is beneficial to the research study conducted.

Summary

The researchers have conducted a study about the relationship of the benefits

and the employees’ satisfaction of the regular employees in Xavier University. This

research aims to examine the benefits of the regular employees which they are

receiving in their works, such as the compensation and reward, job security, career

development, workplace environment, and their length of service in Xavier

University. There are all over 46 respondents which are composed of 18 males and

28 females.

This study focuses on the two main variable, the employees’ satisfaction and

the benefits which is the dependent and the independent variables with the

corresponding sub-variables of compensation and reward, career development, job

security, environmental workplace and the length of service. These was based on

the two theories, the two factor theory of motivation by Frederick Herzberg (1959)

and the wage efficiency theory by Gregory Mankiw (1991). The two factor theory of

motivation is more on the satisfaction and motivation of an institution. While the

wage efficiency theory is more focused on increasing the wage or salary of an

employees for them to stay or to prove themselves.

The researchers have used a quantitative correlational design, the

researchers have to know the relationship of the two variables. The researchers

have used a survey questionnaire in order to know the concern of our research
58

problem. It was complied to the faculty and staff after the researchers delivered a

letter in regards to our interest

Based on the survey questionnaires that have gathered, there are less

employees who stayed in Xavier University in over 31 years and above rather than

the new one’s which is just employed 1 to 10 years in service. In using the reliability

and validity test, the researchers locate the null and alternative hypothesis through

mean and standard deviation. For the overall total average calculations, the study

has proven that the regular employees of Xavier University has an average

satisfaction towards the benefits and their length of service.

Conclusion

Based on the data gathered and the results of the study, the researchers have

found out that the labor benefits have weak positive effect to the employees

satisfaction of the regular employees of Xavier University. The respondents show

averagely satisfied on their compensation and reward. Also, the result shows that

regular employees are fairly satisfied with the career development as it assists,

provides, and supports them with the opportunity that they will achieve for their

career goals. employees of Xavier university who are quite satisfied with their Job

Security. Thus, regular employees feel that they belong to the institution and quite

satisfied in having a long-term relationship with Xavier University. Furthermore, the

results of Working Environment show that regular employees are kind of satisfied to

the physical working conditions and the pleasant place where they will work.

Base on the results of the p-value approach, the null hypothesis of the study

was rejected and the alternative hypothesis was accepted in both independent and
59

dependent variable. Hence, there is a significant relationship between regular

employees’ labor benefits and employees’ satisfaction.

Therefore, the researchers have concluded that the benefits, compensation,

career development, job security, and workplace environment that has given by the

Xavier University as well as the length of service of the employees in relation to the

employees’ satisfaction regular employees has positive yet quite effect to the

employees’ satisfaction.

Implications

Practical Implications

Employees’ benefits are needed for each employee. Regular employee

benefits are required by law such as SSS benefits for private and GSIS

benefits for public, PhilHealth benefits, Pag-IBIG benefits, 13th month pay,

overtime pay, night shift differential, retirement pay, maternity leave for

women and paternity leave for men, parental leave for solo parent, and

special leave benefits for women. There are also other benefits that are

offered to regular employees in Xavier University such as Grant-In-Aid, Fr.

Moggi Scholarship for Single Employees, Paid Time Off, Health Benefits,

Welfare Benefits, and Optional Benefits.

These benefits signify to each employee for they always seek for a

challenge and growth in order to achieve their goals and may get a promotion

for their career development. According to Bolman and Deal (1997) as cited in

(Gerhardt, 2004) have recommended that promotions from an organization

would give employees a sense of job security because they support

employees to stay with the organization and gain more skills.


60

Theoretical Implications

According to Frederick Herzberg (1959) theory, it emphasizes the

motivator-hygiene factors sought to explain satisfaction and motivation in the

organization. The theory focuses on outcomes of satisfaction and

dissatisfaction. Employers should have a working environment that is safe,

secure and clean for the employees to work because it affects their mood and

attitude.

In result, there is a significant relationship between the independent

variable - benefits of the regular employee and the dependent variable -

employees’ satisfaction in Xavier University. Indeed, the two-factor theory

correlates with the study and implies that the chosen sub-variables -

compensation and reward, and length of service, has to do with the

employees’ satisfaction as stated in the theory.

The efficiency wage theory, based on the study of Gregory Mankiw, is

the increasing wages that can lead to increased labor productivity and

satisfaction because it is issued that many teachers in private schools are

transferring to public school since there are higher salary in public schools

due to the government policy. According to Chan et. al. (2012), rewards is

very important to enhance the employees’ loyalty, which can be viewed from

the individual performance, team performances, and the loyalty and length of

service in the firm.

This results to the significance of the relationship between the

independent variable - labor benefits of the regular employees and the

dependent variable - employee’s satisfaction in Xavier University - Ateneo de

Cagayan. For certain, as theorized by George Mankiw in his theory of


61

efficiency wage there is an existing relationship between the career

development, job security, and working environment as what declared in the

said theory.

Methodology Implications

Based on the used methodology, stated in Chapter 3, the researchers

were able to gather the data needed to find the results of the relationship

between the independent variable - labor benefits and dependent variable -

employee’s satisfaction of the regular employees in Xavier University - Ateneo

de Cagayan. This implies that the method, used by the researchers, is

effective enough to gather significant data to answer the query of the study.

Limitations of the Study

This study is about the satisfaction of the regular employees’ and its effects

towards their satisfaction in Xavier University – Ateneo de Cagayan. There are

several limitations on this research study which requires further examination and

additional research in the future. Hence, it is important to acknowledge and learn

from the limitations of the study in order to have a continuous improvement to meet

the quality of the research.

As this study is focusing on regular employees of Xavier University, the

sample size of this study is one of the limitations. The sample size was not achieved

due to the lack of time and forcing the respondents to answer is prohibited. As a

result, the researchers spent 2 weeks to follow up the questionnaires given to the

respondents in order to gather all the 46 questionnaires. There is also a lack of

geographical coverage to seek for wider range of data as the data is only obtained

from Xavier University. Therefore, the results might affect the generalizability of the
62

study. Furthermore, the researchers have also encountered problems in tabulating

the data gathered from the respondents. As a result, the data might affects the

results of the study.

In addition, other people will have a different perspective of grading for the

likert scale. This will also directly affect the result that is being analyzed and will

become biased and error will occur. Besides, due to the time given, facilities, and

financial limitations in supporting the researchers to carry out this research, this will

influence the comprehension of this research indirectly.

Although there have been many limitations that was faced during the

research, this is not affecting the overall run of this study. The limitations can be a

background for potential future studies to improve the study of regular employees’

satisfaction and its effects towards their loyalty in Xavier University – Ateneo de

Cagayan.

Recommendations

Future studies and the current study's limitations

Based on the limitations mentioned above, the current researchers

recommend to the future researchers to improve the time in floating the

questionnaires in order for them to avoid the problem that has been

experienced by the current researchers which is the lack of time in gathering

the data. The current researchers also recommend the future researchers to

give letter of notice or consent letter a month before distributing the instrument

in order for the respondents to be prepared for the actual survey.


63

Practical recommendation

The researchers recommend the said institution which is Xavier

University Corrales Avenue to make use of this research study as a basis for

the administration to improve their strategies in giving benefits to the regular

employees. This research also recommends that the administration may add

more strategies to satisfy the regular employees such as career development.

They may implement team building under career development not just by

department but as a whole institution.

Theoretical recommendation

Based on the theories used in this study, the researchers recommend

to the future studies that they may use the other factors to in-depth their

study. These factors are the size of firm, productivity, policies and rules,

supervisor quality and work itself which may serve as the major factor of their

study. These factors may have tendency to give specific factors than the used

factors in this study. In theoretical aspect, the used theories is indeed valid yet

there is a need to study the other factors that may have significant relationship

in the main variables of this study.

Methodological recommendation

The current researchers recommend the future researchers that they

may use other sampling method in order to avoid biases, for example if they

are going to study on both regular and non-regular employees, they can use

perhaps the random sampling method. The current researchers also

recommend the future researchers that they may use quantitative interview

also known as structured interview, this approach aims to ensure that each
64

interview is presented with exactly the same questions in the same order,

which gives in-depth interpretation of the results. This ensures that answers

can be reliably aggregated and that comparisons can be made with

confidence between sample subgroups or between different survey periods.

Somehow the future researchers may also use the internet as a way of

sending questionnaires to the respondents for easier and faster way of data

gathering.
65

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84

Appendix A: Formal Letter of Request

August 6, 2018

Maria Soledad dela Fuente - Amir


Human Resource Director
Xavier University

RE: Letter of Permission to Conduct Survey to the Regular Employees

Dear Ma’am Amir,


Pax Christi!
We are a group of students from XUSHS Accountancy, Business and Management
strand from the section Grade 12 Kostka. As a part of our academic requirement, we are
given a task to conduct a research related to business. Our group decided to study the
relationship between the benefits and length of service of the regular employees of Xavier
University - Ateneo de Cagayan.
As Atenean students, we are curious about what are factors that motivate our
teachers and administrators to give us an excellent service. We observed that a lot of
teachers has been with Xavier for many years and we believe that it’s not about the salary.
We are very curious what could be the implicit benefits that drive the employees to be loyal
to the university. The chosen benefits are the leave with pay and grant-aid since these two
are well-known benefits offered by Xavier University, and we believe that these benefits
have made the university different from the other schools. We believe that through this
research, we will be able to understand the reasons behind their length of the service and
the relationship of employees’ benefits and the loyalty of the employees. Moreover, the
results can be used by the university to develop or maintain the loyalty of its employees.
In relation to this, the researchers would like to ask the list of regular employees both
working and non-working staff with the benefits granted to them at Xavier Ateneo.
Rest assured that all information shall be kept with utmost confidentiality. We hope
that you would help us achieve our goals for our research. If you have any questions and/or
clarifications, you may contact us via email at lenmotchi@gmail.com or via mobile at
09958271755.
Hoping for your positive response to this humble request. Ad majorem Dei Gloriam!
Sincerely yours,
Endorsed by:

LEN ALMIRA A. LAGANGGA ROSE ANN C GICOLE


Group Leader Research Adviser

- - - - - - - - - - - - - - - - - - - - - - - - Reply Slip - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Dear Ms Lagangga,

I have read the communication regarding the research and I will allow and/or
give information necessary for the research.

________________________
Signature over Printed Name
85

January 19, 2019

Ms. Verna A. Lago


University Registrar
Xavier University – Ateneo de Cagayan
9000 Cagayan de Oro City

Dear Ms. Lago:

Pax Christi!

We are a grade 12 section Kostka of Accoutancy, Business, and Management


students. Currently, we are conducting a research about the Relationship of
Employees Benefits and Length of Service of Regular Employees of Xavier
University - Ateneo de Cagayan Corrales Avenue Campus.

In line with this, we would like to ask your permission to conduct the survey to
the regular employees among your constituents, the University Registrar Staff.

I hope for your kind and positive response regarding this matter.

Sincerely yours,

Len Almira A. Lagangga


Principal Investigator

Noted:

Ms. Maria Estella V. Sanchez


Research Adviser
86

January 19, 2019

Hercules R. Cascon, PhD


Dean
College of Engineering
Xavier University – Ateneo de Cagayan
9000 Cagayan de Oro City

Dear Dr. Cascon:

Pax Christi!

We are a grade 12 section Kostka of Accoutancy, Business, and Management


students. Currently, we are conducting a research about the Relationship of
Employees Benefits and Length of Service of Regular Employees of Xavier
University - Ateneo de Cagayan Corrales Avenue Campus.

In line with this, we would like to ask your permission to conduct the survey to
the regular employees among your constituents, the College of Engineering Faculty
and Staff.

I hope for your kind and positive response on this matter.

Sincerely yours,

Len Almira A. Lagangga


Principal Investigator

Noted:

Ms. Maria Estella V. Sanchez


Research Adviser
87

January 19, 2019

Juliet Q. Dalagan, PhD


Dean
College of Culture and the Arts
Xavier University – Ateneo de Cagayan
9000 Cagayan de Oro City

Dear Dr. Dalagan:

Pax Christi!

We are a grade 12 section Kostka of Accoutancy, Business, and Management


students. Currently, we are conducting a research about the Relationship of
Employees Benefits and Length of Service of Regular Employees of Xavier
University - Ateneo de Cagayan Corrales Avenue Campus.

In line with this, we would like to ask your permission to conduct the survey to
the regular employees among your constituents, the College of Culture and the Arts
Faculty and Staff.

I hope for your kind and positive response on this matter.

Sincerely yours,

Len Almira A. Lagangga


Principal Investigator

Noted:

Ms. Maria Estella V. Sanchez


Research Adviser
88

January 19, 2019

Jovelyn G. Delosa, PhD


Dean
School of Education
Xavier University – Ateneo de Cagayan
9000 Cagayan de Oro City

Dear Dr. Delosa:

Pax Christi!

We are a grade 12 section Kostka of Accoutancy, Business, and Management


students. Currently, we are conducting a research about the Relationship of
Employees Benefits and Length of Service of Regular Employees of Xavier
University - Ateneo de Cagayan Corrales Avenue Campus.

In line with this, we would like to ask your permission to conduct the survey to
the regular employees among your constituents, the School of Education Faculty
and Staff.

I hope for your kind and positive response on this matter.

Sincerely yours,

Len Almira A. Lagangga


Principal Investigator

Noted:

Ms. Maria Estella V. Sanchez


Research Adviser
89

Appendix B: Survey Questionnaire

RESEARCH SUBJECT INFORMED CONSENT FORM

To the research subject: Please read this consent form before answering the
research survey questionnaire to inform you of your rights and responsibilities when
you participate in this study. You can ask questions before, during, and after the
gathering of the data.
PROJECT INFORMATION

PROJECT TITLE: The association of employees benefits to the length of service of


the regular employees of Xavier University – Ateneo de Cagayan

PRINCIPAL INVESTIGATOR: Len Almira A. Lagangga

DEPARTMENT: Accountancy, Business, and Management, Senior High School

CONTACT NO.: 09958271755

The objective of this study is to identify the association of benefits together


with their sub-variable compensation, career development, and job security and
workplace environment to the length of service of the regular employees. In this
study, you are asked to answer the following questions written in the survey
questionnaire attached to this paper. No known possible risk or danger pose to you
as this study will only involve interview and filling-up the survey questionnaire,
however, it may consume a portion of your time. The finding of this research will help
you create a positive relationship between you and the institution. No additional cost,
on your part, is required in your involvement in this study. Your identity in this study
will be treated with utmost confidentiality. The results of the study related to the data
may be published but your name will not be mentioned. You are also free to choose
whether or not to participate in this study. In the event that you decide not to
participate, no monetary charge will be given to you.
Any further questions you have about this study will be answered by the
Principal Investigator Len Almira A. Lagangga. You can contact her through gmail –
lenmotchi@gmail.com or through phone - 0995-832-71755.
Participant’s Signature Over Printed Name
DATE: ___________________________________

LEN ALMIRA A. LAGANGGA


Principal Investigator’s Signature Over Printed Name
DATE: JANUARY 16, 2019
90

MS. MARIA ESTELLA V. SANCHEZ


Research Adviser
DATE: JANUARY 16, 201
Pax Christi! Here is the survey questionnaire of the research study mentioned in the
informed consent. The questionnaire is divided into two parts: the PART I which
needs your personal information and PART II which cater the questions. Please be
honest in answering the questions given. Thank you very much.

PART I: Respondent’s Profile


Name (optional): _______________________________________________
Department/Office:___________________________________________
Sex (please put a check on the blank): _____(F) _____(M)
Age (please put a check on the parenthesis):
20-30 years old ( ) 41-50 years old ( ) 31-40 years old ( ) 51-above years old ( )
Length of Service (please put a check on the parenthesis):
1-10 years ( ) 21-30 years ( ) 11-20 years ( ) 31- above years ( )

PART II: Please respond (check) to the following questions according to what best
represents your opinion. 4 (strongly agree), 3 (agree), 2 (disagree), 1 (strongly
disagree).
Adopted through a study of A Study Of Employee Satisfaction And Its Effects Toward Loyalty In Hotel Industry
by Yin et al
Strongly Strongly
No Questions Disagree Agree
Disagree Agree
My organization takes steps to ensure that I will maximize my
1
career potential.
My organization assists me to gain more working experience in
2
the job that I am doing.
My organization provides me with the opportunity to achieve my
3
career goals.
My organization is supportive to my long-term career
4
development.
I feel proud when I get recognition from my organization for the
5
work that I have done.
6 My organization link reward to my performance appraisal.
The non-financial benefits (leave benefits, retirement plan,
7 health benefits) received are valuable and important to create
my loyalty to organization.
Compensation and reward are very important in order for me to
8
stay with the organization.
9 I feel my organization treats me like part of the institution.
10 I believe in having long term relationship with my organization.
11 I view organization dilemma as my concern.
12 The job security in the organization is high.
The physical working conditions are very comfortable to work
13
in.
91

14 The security in my organization is sufficient.


15 Spirit of cooperation and teamwork exists in the organization.
16 Overall, my organization is a pleasant place to work.

Are you a: _____ Faculty? (If yes, Please proceed to the Part A
questions 1-10)
_____ Staff? (If yes, Please proceed to the Part B
questions (1-10)
A modified instrument. Anchored from the study of Bernales et. al, 2016 entitled “Faculty Retention: A Case Study
of Lyceum of the Philippines University – Cavite”.
by Gaspar, et al
Part Strongly Strongly
I enjoyed working at XU because… (FOR FACULTY) Disagree Agree
A Disagree Agree
My colleagues and I have established harmonious working
1
relationship
2 It has good working condition
3 My superior treated me fairly
The management awarded good performers – perfect
4
attendance and have a quality performance
The management provided opportunities for career
5
development (promotion from within)
6 The management seeks feedback from the faculty
7 My expected compensation is achieved
The classroom has centralized air-condition unit and built-in
8
projector
I had a suitable teaching schedule in terms of subject, day,
9
and time
The management seeks feedback from parents and
10
students
Part Strongly Strongly
I enjoyed working at XU because… (FOR STAFF) Disagree Agree
B Disagree Agree
My colleagues and I have established harmonious working
1
relationship
2 It has a good working condition
3 My superior treated me fairly
The management awarded good performers – perfect
4
attendance and excellent performance
The management provided opportunities for career
5
development (promotion from within)
6 The management seeks feedback from direct head.
7 my expected compensation is achieved
The office has good facilities and equipment such as air-
8
conditioned working space and computers.
9 My working schedule is suitable for my work tasks.
The management seeks feedback from the clients (students,
10
parents, and others external clients).
92

Appendix C: Proofs of Approval (Survey Questionnaire)


93

C U R R I C U LU M VITAE

NAME WYNE BRYAN D. ABARQUEZ

PERSONAL DATA

Nationality Filipino

Place of Birth Cagayan de Oro City

Address Blk. 7 lot 11 Golden Glow Village Pueblo


Cagayan de Oro City

Email abarquez.wyne@gmail.com

EDUCATIONAL BACKGROUND

Senior High School Xavier University Senior High School


Accountancy, Business, and
Management (ABM)

Junior High School Xavier University Junior High School


Master Ave. Pueblo
March 2017

Elementary School Golden Boulevard Elementary School


SPUC Compound T. Chavez Street
March 14
94

C U R R I C U LU M VITAE

NAME LEN ALMIRA A. LAGANGGA

PERSONAL DATA

Nationality Filipino

Place of Birth Butuan City

Address 21 St., Pabayo Augustine,


Cagayan de Oro City

Email lenmotchi@gmail.com

EDUCATIONAL BACKGROUND

Senior High School Xavier University Senior High School


Accountancy, Business, and
Management (ABM)

Junior High School Caraga State University,


Cabadbaran Campus
Curato St. Cabadbaran City
March 2017

Elementary School Tubay Central Elementary School


Tubay Agusan del Norte
March 2013
95

C U R R I C U LU M VITAE

NAME LOURINNE JIUSEPPE C. LAZO

PERSONAL DATA

Nationality Filipino

Place of Birth Cagayan de Oro City

Address Agape Drive, Tibasak Macasandig


Cagayan de Oro City

Email lourinne.lazoo@gmail.com

EDUCATIONAL BACKGROUND

Senior High School Xavier University Senior High School


Accountancy, Business, and
Management (ABM)

Junior High School Xavier University Junior High School,


Cabadbaran Campus
Masterson Ave.
March 2017

Elementary School Rosevale School


Pueblo de Oro, Phase 4, Cagayan de
City
March 2014
96

C U R R I C U LU M VITAE

NAME MARY ZULEKHA C. MARTURILLAS

PERSONAL DATA

Nationality Filipino

Place of Birth Cagayan de Oro


City

Address San Juan II Lapasan,


Cagayan de Oro City

Email marturillaszulekha30@gmail.com

EDUCATIONAL BACKGROUND

Senior High School Xavier University Senior High School


Accountancy, Business, and
Management (ABM)

Junior High School Misamis Oriental General


Comprehensive High School
Don Apolinar Velez St. Cagayan de Oro
City
March 2017

Elementary School East City Central School


C.M Recto Cagayan de Oro City
March 2013
97

C U R R I C U LU M VITAE

NAME KRIZIA Z. PABILLORE

PERSONAL DATA

Nationality Filipino

Place of Birth Catarman, Camiguin, Province

Address Zone 2 Mendoza Compound,Patag,


Cagayan de Oro City

Email dudaiipabillore@gmail.com

EDUCATIONAL BACKGROUND

Senior High School Xavier University Senior High School


Accountancy, Business, and
Management (ABM)

Junior High School Eulalio Uayan National


High School
Bonbon, Sagay, Camiguin
March 2017

Elementary School West City Central School


Carmen, Cagayan de Oro City
March 2013
98

C U R R I C U LU M VITAE

NAME SOPHIA YVONNE G. REALISAN

PERSONAL DATA

Nationality Filipino

Place of Birth Cagayan de Oro City

Address Regency Plains Subd., Iponan,


Cagayan de Oro City

Email realisansophiayvonne@gmail.com

EDUCATIONAL BACKGROUND

Senior High School Xavier University Senior High School


Accountancy, Business, and
Management (ABM)

Junior High School Xavier University Junior High School,


Masterson Avenue, Pueblo de Oro
March 2017

Elementary School Xavier University Grade School


Macasandig Campus
14th Street, Cagayan de Oro
March 2014
99

C U R R I C U LU M VITAE

NAME DANNAH CHERRYZE D. RUZGAL

PERSONAL DATA

Nationality Filipino

Place of Birth Cagayan de Oro City

Address Gamolo St, Zone 6, Poblacion


Opol Misamis Oriental

Email dannahcherryze@gmail.com

EDUCATIONAL BACKGROUND

Senior High School Xavier University Senior High School


Accountancy, Business, and
Management (ABM)

Junior High School Xavier University Junior High School


Masterson Avenue, Pueblo de Oro
March 2017

Elementary School Xavier University Grade School


Macasandig Campus
14th Street, Cagayan de Oro
March 2014

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