ARBITRATION - An alternative dispute resolution technique for the resolution of disputes outside

the courts. A third party reviews the evidence in the case and imposes a decision that is legally
binding on both sides and enforceable in the courts. Arbitration agreements have to be signed
beforehand. Gram sabhas( peda rayudu, china rayudu )could be viewed as arbitration councils

For example for industries U have Indian council of arbitration, a subsidiary of FICCI(federation of
Indian Chambers of Commerce and Industry, an association of business organisations in India –
works To expand business opportunities for Indian corporates, To enhance efficiency and global
competitiveness of Indian Industry

Services Business promotion, networking, policy reforms

Method Industry Government Policy Dialogue, Media

attention, Events, Research

MEDIATION – Does not impose but facilitates negotiations by a neutral third party(mediator) to reach
a common agreement( can be made binding by settlement agreement).

Conciliation differs from mediation in that in conciliation, often the parties are in
need of restoring or repairing a relationship, either personal or business.
LITIGATION- Ur court(judicial) mode.( disputant files a civil suit – painful in terms of time, stressful,
loss of relationships). And the winner continues to worry for there can be appellate and further
appellate proceedings

Civil disputes could be dealt with through mediation. – flexible, speedy, confidential and cost
effective. Mediation can be less stressful and expensive than litigation and holds the prospect of
revival of relationships. Could lead to a win-win situation.