29 Jul jam 09.

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From: Hidayat Malik <hidayat@aeroedu.id>
Date: Thu, Jul 25, 2019 at 4:38 PM
Subject: ITILR 4 Foundation Training on 05-07 August 2019
To: Hidayat Malik <hidayat@aeroedu.id>

Dear Valued Customer,

Herewith our confirmed schedule for ITIL® 4 Foundation Training on 05-07
August 2019
Please see the explanation below :
ITIL® 4 Foundation

ITIL 4 reflects the complexities of modern business technology, new ways

of working, and emerging practices, and provides a guide to managing IT in
the new service economy, while retaining many of the core elements that
makes ITIL so valuable to individuals and organizations today.
The ITIL 4 certification scheme is aligned with ITIL v3 and has been
streamlined to provide clear paths for practitioners to continue their ITIL
journey.
ITIL 4 launches with ITIL 4 Foundation 28 February 2019, with the higher
levels due for release in the second half of 2019.
Find out more about the ITIL 4 Certification Scheme and the transition
pathway from ITIL v3.

Who is ITIL® for?

 IT professionals involved in the delivery or support of IT services
 Business professionals who need to further understand how IT can
help maximize their business potential
ITIL® Benefits for the professional
 Enhances your employment prospects
 Makes your skills more competitive
 Proves your expertise and know how
 Boosts your job productivity
 Increases your standing within the IT community
ITIL® Benefits for the organization
 Aligns IT with business needs making the former an asset to the
business
  Increases cost effectiveness and productivity
 Improves customer service delivery
The Syllabus
 Introduction
 Key Concept of Service Management
 The Four Dimensions of Service Management
 The ITIL Service Value System
 ITIL Management Practices
If any question feel free to contact me.
Thank You

For further info and registrations please do not hesitate to contact us at

below contact details.

Warm Rgds,

Hidayat Malik
PT. Aero Edukasi Indonesia
Palma One Building, 07th floor, suite 709
Jl. HR Rasuna Said Kav. X-2 No. 4, Jakarta Selatan 12950
Ph. +6221 522 8094|+6221 522 8095|Cell. +62816 480 4680
Email. hidayat@aeroedu.id | Website. http://www.aeroedu.id

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